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unannounced charges...beware!

Pros: Onboard staff was friendly. Flight was on time.

Cons: We didn't check in online and were charged almost $300 at the airport. The only time the fee was mentioned was in an email that was sent two days ago. We were already on vacation!!! And the message went directly to the SPAM folder. Ridiculous policy that was not clearly stated. We were held hostage...even though we already paid for our flight, they wouldn't give us a boarding pass without paying this new, unexpected amount of money. Ryan Air was not clear about this policy...we went back and looked at all communication from them. Kayak was not clear either, so we will be looking for a refund!!

Complete rubbish as usual, but no alternatives for my route

Pros: Got extra legroom sitting in the Emergency Exit

Cons: Pretty much everything.

Abandoned at the wrong airport

Pros: There was nothing positive about this flight experience.

Cons: Called to gate, where there was nothing to do. 10 min later on screens 1 hour delay, 20 mins later increased to 2 hour delay - no infor given. Member of airport staff informed us we would get some food ( distugust unfortunatly) about 30 mins from expected (2 hour late delay) another delay, now leaving 3h10 min later than expected. Board the plane, taxing to runway told we will be flying into Gatwick not Stansted, not other info given. When asking flight attendants, told they had no info either and also had been delayed ( I still can't get over how rude staff were). Just before landing announced that it had all been sorted and there would be coaches taking us to the correct airport. This was a lie! Nothing put on at at 4am we were expected to sort our own transport back to the correct airport. Never again will I fly with an airline that fails to fulfil their contract. Despicable.

Baggage cost was ridiculous

Cons: Extra baggage cost

Print at home boarding pass did not work.

Cons: Went to checkin desk and told to straight to security. Walked to the other end of the airport only to discover our preprinted boarding passes would read at security. Had to lug all our bags back to the Ryan desk, wait in a long line, and get new boarding passes. Then lug our bags back across the airport to security and FINALLY the gate. Don't assume your print at home boarding passes will work.

Cons: Awful service from Ryanair , first time using them and definitely last time. Told to put my bag in storage underneath but I was travelling with only one bag and was in a rush. Such an inconvenience.