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Comfortable economy

Pros: Touch screen is sharp and responsive.

Cons: Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style.

Pros: Glad that i was able to secure a seat in the emergency exit row (row 70)

Cons: Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

Cons: We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

Pros: Flight crew and airport crew very helpful ,

Cons: Due to delay in LA, was rescheduled to later flight which was also delayed

Pros: Flight crew and airport crew very helpful

Cons: 4 hrs delayed which delayed my whole trip over 6 hrs

Cons: Good was average to bad