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Pros: Seats were better than usual. On time.

Cons: Jammed full, not enough overhead bin storage. Too many people allowed to bring on WAY too much as carry-on. Badly managed. Wasn't Lufthansa, was a code share on a United flight. Wish it was Lufthansa, which is what the ticket originally was supposed to be. Bait and switch!

Pros: Nothing

Cons: Some crew members don't know how to tolk to passengers they were rude and also they offer coffee for the second time and they said that they don't have more milk come on

Pros: The crew was wonderful

Cons: My flight was severely delayed.

Pros: Plane was delayed then we were switched to later flight.

Cons: Send another plane to get the three flights that were bumped.

Pros: Crew was great.

Cons: Flights should not be delayed by over an hour.

Pros: Not much.

Cons: My baggage got lost. Don’t lose it.

Pros: Comfortable and roomy seats.

Cons: The crew made me switch aisle seats (I specifically chose my spot) because the couple next to me had two babies on their laps. They told me to sit in the aisle seat which would then be in between the couple. So I had people reaching over me and crying babies were on both sides of me.

Cons: I had a very large man in the middle seat next to me. I was in the window seat. He leaked over into my seat which made it very uncomfortable especially when he fell asleep. I know the airlines can't do anything about this but he should pay for a larger seat.

Cons: Crew was really inattentive and service was poor to say the least. Very disappointing business class experience.

Cons: Everything. We were incredibly delayed which happens but none of the staff knew what was happening. Different passengers were told different things and when we tried to ask questions they were far from helpful. It was not a good experience at all.

Pros: They were effective at boarding

Cons: My display monitor didn’t work

Pros: The crew members were nice!

Cons: Idk the fact that we sat in the airplane for over 40 min after landing since there weren’t any gates to get off...

Pros: Legroom in the exit seat was sufficient

Cons: The plane was old and dirty and our power outlets did not work

Pros: the flight was scheduled 1h30

Cons: the seat comfort

Cons: The the business class seat outlet is more comparable to premium economy. Never seen 2,4,2 in a business class..

Pros: Friendly crew

Cons: I have never been hot on a plane but I think in addition to scrimping on every millimeter for seats, maybe they are conserving the cost of a fan. I was sweating and uncomfortable for 4 hours. When I asked if they could turn announcements since they were almost painfully loud, she said they had no c?

Pros: Crew tried there best but with so many disappointment could not do much.

Cons: Trip was delayed for 2 hours ,one of the person from chbagage chk was not helpful at all.

Cons: The flight was 90 min late. Boarding was pretty much a cluster as they tried to get an overbooked flight boarded in 25min to meet a reignited runway time

Pros: The flight was on time and arrived early with minimal difficulties

Cons: A crew member required several passengers including my girlfriend to check a bag that has routinely fit on all flights prior with even checking to see if it would actually fit at the gate

Pros: Crew was accommodating.

Pros: Crew was accommodating.

Pros: Flight delayed for over an hour Only served water Sodas on demand

Cons: Staying on time

Cons: CCheck in process was horrible I only had a small bag which fit under the seat and yet I could not check in online or at the kiosk without somebody coming out to certify that my bag was indeed small very stupid and very cumbersome. I’ve been a United flyer for 30 years and this is the worst experien