Find cheap flights on United Airlines

Once again, flight was delayed from Houston to ELP by three hours. The last two-three times were flight crew scheduling issues causing significant delays and a stay over. After traveling internationally for business and needing to drive an hour home after landing close to midnight, this is an unsafe situation when exhausted. United has went from a preferred airline of mine to one of the worst due to reliability. As someone who had to get a new passport because I filled it up pre-pandemic, I still ONLY travel because I have to and not because I want to (leisure) because of the consistent subpar experiences. The United lounge closed at 9pm, so we had to sit in general boarding without working power outlets. Thankfully, the lounge had excellent service, abundant quiet space, and improved food selections.

Flight was delayed. Connecting flight left 5 people - pulled away from the gate 10 min early with no connection options until the next day !!!

Nothing. I flew business class. I always try to avoid air Canada because it’s the worst airline and it’s proven on international level. Sad and embarrassing…

The plane was diverted to San Jose (original destination was SFO) due to weather conditions and we have been waiting inside the aircraft for 4 hours to get refuelled. Apparently the airport was refusing to refuel us or something like that. We are still inside the aircraft and have been travelling for over 24h. Very bad experience.

Late boarding by three hours. No Wi-Fi. No screens. Cramped seats. Sitting on the tarmac for 30 minutes after landing waiting for a gate. Delay in luggage getting to baggage claim.

This trip was a Christmas gift to our family. We were flying from Lexington to Palm Springs. When we were checking in the ticket agent said one bags was over weight by 4 LBS. We were flying first class which has baggage weight of 70 LBS per bag, one bag was 54LBS. We then had to take items from one bag to another. The agent also saw we had a dog with us. Once on the plane we were seated with the dog in the carrier. The United ticket agent came in the plane with two other people, I believe one was TSA and the other some security officer. The United agent said we had not paid for the dog ticket. We had paid for the ticket when we purchased our tickets. She did not give me time to find the email receipt. She then threatened all three of us with either I come with her or she would have all three of physically removed from the plane. I left the plane to pay for another ticket. She had to take my credit back to where we checked in. She acted as if it needed to be done immediately. She said we had 3 minutes. We then sat at the gate for approximately another 45 minutes. This was so embarrassing…to be threatened to be removed from a plane that we paid for all tickets including the dog. The flight attendance on the next leg of our trip were not very attentive to the passengers. On the plus side all the flights were on time. All in all, this was a miserable way to start a holiday vacation. United Airlines showed no compassion towards the whole incident. I feel we were purposely neglected.

This trip was a Christmas gift to our family. We were flying from Lexington to Palm Springs. When we were checking in the ticket agent said one bags was over weight by 4 LBS. We were flying first class which has baggage weight of 70 LBS per bag, one bag was 54LBS. We then had to take items from one bag to another. The agent also saw we had a dog with us. Once on the plane we were seated with the dog in the carrier. The United ticket agent came in the plane with two other people, I believe one was TSA and the other some security officer. The United agent said we had not paid for the dog ticket. We had paid for the ticket when we purchased our tickets. She did not give me time to find the email receipt. She then threatened all three of us with either I come with her or she would have all three of physically removed from the plane. I left the plane to pay for another ticket. She had to take my credit back to where we checked in. She acted as if it needed to be done immediately. She said we had 3 minutes. We then sat at the gate for approximately another 45 minutes. This was so embarrassing…to be threatened to be removed from a plane that we paid for all tickets including the dog. The flight attendance on the next leg of our trip were not very attentive to the passengers. On the plus side all the flights were on time. All in all, this was a miserable way to start a holiday vacation. United Airlines showed no compassion towards the whole incident. I feel we were purposely neglected.

Lufthansa has drastically lowered their quality! Food-discasting, crew- most of them rude, overbooked flight, dirty aircraft. I will never fly Lufthansa again.

WiFi didn’t work.

I was forced to gate check my carry on luggage. Somehow it did not arrive at my destination. I still have yet to receive my bag r days after arrival.

One of the worst flight experiences I have had. It may have been beyond United Airlines' control but it is a fact.

Flights was delayed twice. No specific reason

Didn't board the flight. The flight was never confirmed by the airline although got the ticket from Chatdeal. Will never book through Chatdeal, rather book through the airlines themselves, customer service although got me othet tickets but ignored my reimbursement requests - closed the ticket without even saying anythjng

Flight got cancelled and there was no communication to mention the rescheduled / alternative flight details.

I really don’t know if it ever happened. I never made it any further than the horrible Newark airport because of the snowstorm.

It never happened. Snow storm. Flights cancelled. Got Covid somewhere along the air travel.

There was a snow storm. What else can I say. I never got home.

Flight was canceled last minute

A complete debacle

Flight attendant was on her phone the whole time, couldnt even get a water refill. It was an old plane, no entertainment no Wi-Fi.