KLM information
| IATA code | KL |
|---|---|
| Routes | 335 |
| Top route | Amsterdam Schiphol to Amsterdam Schiphol |
| Airports served | 142 |
| Top airport | Amsterdam Schiphol |
KLM traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3
Pros: The socks offered in business were comfortable and nice looking. The red wine was good.
Cons: The food was just average and the seat not too comfortable
review from
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2.0
Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
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10.0
Pros: Loved the smooth ride.
Cons: Bathroom was pretty nasty
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10.0
Pros: Almost everything, especially the crew.
Cons: Don’t feel like anything should be better to be honest
review from
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8.0
Pros: The crews were pretty great!
Cons: The regulating of the temperature.
review from
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6.4
Pros: The crew tried to be helpful but were equally frustrated with the ground crew.
Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
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8.4
Pros: Usual faultless KLM experience
Cons: Nothing.
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10.0
Cons: Boarding was crazy. Could not everyone in the gate area.
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8.0
Pros: Fast boarding
Cons: Slow in refuelling, got us delayed for 40-
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5.2
Pros: Pleasant crew. Appropriate and efficiently served snack.
Cons: Boarding and disembarkation were slow.
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6.8
Pros: Staff were professional and polite.
Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
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5.3
Cons: Information on arrival time was not correct
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10.0
Cons: Time
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5.3
Pros: Flight and the crew!
Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
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6.0
Cons: Delay due to strike
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7.0
Pros: Great crew.
Cons: Ran out of business class meal. Substituted a Econ class.
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10.0
Transit problem
Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Cons: Flight was delayed, had to run to my next connection flight.
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10.0
Smooth trip
Pros: Everything works and quick to get to destination.
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6.0
Pros: Flight arrived on time
Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
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7.0
Pros: Planes were on time and connections made.
Cons: One bag delayed as not put on flight and food could be better.
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8.3
Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
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10.0
Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.
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8.0
Pros: The crew was informative
Cons: Inflight sandwiches
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8.0
Pros: Customer care was super supportive
Cons: Inflight sandwiches
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8.3
Pros: KLM STAFF WERE VERY PROFESSIONAL
Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
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10.0
Cons: Everything was OK
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6.6
Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
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10.0
Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
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8.6
Pros: Food was great, enjoyed watching videos, staff very profession and friendly.
Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.
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10.0
Pros: Excellent crew, good food & movie selection.
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8.6
Pros: The crew were excellent and seats were comfy.
Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.
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9.3
Klm doing better than delta
Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight
Cons: Not being to help on the ground in Copenhagen with delta issues
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10.0
Pros: Great airline
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4.0
Cons: Crew members in Amsterdam were very rude and disrespectful
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6.0
Cons: The plane is so old..,
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5.6
Pros: economy plus seats were nice, great movie selection, especially international movies
Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
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2.0
Cons: Flight got cancelled
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6.0
Pros: very nice crew
Cons: my bagfage was lost
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6.0
Pros: very nice crew
Cons: my baggage was lost
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8.0
Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
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10.0
Pros: Newer plane, crew was amazing, seats were adjustable
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5.6
Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
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10.0
Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
review from
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4.4
Pros: Reclinable seats.
Cons: The food!! The lights could be dimmed as it was a night flight.
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6.4
Pros: Boarding was quick and flight was calm
Cons: The coffe and breakfast.
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8.0
Pros: Fantastic gate agents!
Cons: The food was terrible.
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6.4
Pros: The crew was pleasant
Cons: Baggage checkin & flight boarding was slow & disorganized.
review from
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10.0
Pros: Yes
Cons: Everything was good
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3.3
Pros: The aircraft
Cons: No overbooking next time!
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9.3
Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.
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9.0
Cons: KLM crew exceed our expectations
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8.6
Cons: I congratulate the KLM crew!
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8.3
Cons: The KLM crew are always great serving and treating you. Well above many other airlines.
review from
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7.3
Pros: Comfortable seat, great crew.
Cons: Flight delayed, no USB port and no entertainment
review from
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9.3
Pros: The crew was amazing, flight on schedule and good entertainment.
Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
review from
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7.6
Pros: The crew and the timing were ok
Cons: The seats were uncomfortable
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10.0
Pros: Crew was great, very responsive and hospitable!
Cons: more lunch choices, especially choices without dairy products.
review from
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8.0
Pros: The crew was great. The soecial meal request was hadled well despite oversight.
Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
review from
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8.0
Pros: Crew was great and helpful despite oversight in my special meal.
Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
review from
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10.0
Cons: Fix the damn KIOSKS at Vienna!
review from
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10.0
Pros: Loved the smooth ride.
Cons: Bathroom was pretty nasty
review from
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10.0
Pros: Almost everything, especially the crew.
Cons: Don’t feel like anything should be better to be honest
review from
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10.0
Cons: Boarding was crazy. Could not everyone in the gate area.
review from
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10.0
Cons: Time
review from
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10.0
Transit problem
Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Cons: Flight was delayed, had to run to my next connection flight.
review from
-
10.0
Smooth trip
Pros: Everything works and quick to get to destination.
review from
-
10.0
Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.
review from
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10.0
Cons: Everything was OK
review from
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10.0
Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
review from
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8.6
Pros: Food was great, enjoyed watching videos, staff very profession and friendly.
Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.
review from
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10.0
Pros: Excellent crew, good food & movie selection.
review from
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8.6
Pros: The crew were excellent and seats were comfy.
Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.
review from
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9.3
Klm doing better than delta
Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight
Cons: Not being to help on the ground in Copenhagen with delta issues
review from
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10.0
Pros: Great airline
review from
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10.0
Pros: Newer plane, crew was amazing, seats were adjustable
review from
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10.0
Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
review from
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10.0
Pros: Yes
Cons: Everything was good
review from
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9.3
Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.
review from
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9.0
Cons: KLM crew exceed our expectations
review from
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8.6
Cons: I congratulate the KLM crew!
review from
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9.3
Pros: The crew was amazing, flight on schedule and good entertainment.
Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
review from
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10.0
Pros: Crew was great, very responsive and hospitable!
Cons: more lunch choices, especially choices without dairy products.
review from
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10.0
Cons: Fix the damn KIOSKS at Vienna!
review from
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8.0
Pros: The crews were pretty great!
Cons: The regulating of the temperature.
review from
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8.4
Pros: Usual faultless KLM experience
Cons: Nothing.
review from
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8.0
Pros: Fast boarding
Cons: Slow in refuelling, got us delayed for 40-
review from
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6.8
Pros: Staff were professional and polite.
Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
review from
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7.0
Pros: Great crew.
Cons: Ran out of business class meal. Substituted a Econ class.
review from
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7.0
Pros: Planes were on time and connections made.
Cons: One bag delayed as not put on flight and food could be better.
review from
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8.3
Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
review from
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8.0
Pros: The crew was informative
Cons: Inflight sandwiches
review from
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8.0
Pros: Customer care was super supportive
Cons: Inflight sandwiches
review from
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8.3
Pros: KLM STAFF WERE VERY PROFESSIONAL
Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
review from
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6.6
Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
review from
-
8.0
Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
review from
-
8.0
Pros: Fantastic gate agents!
Cons: The food was terrible.
review from
-
8.3
Cons: The KLM crew are always great serving and treating you. Well above many other airlines.
review from
-
7.3
Pros: Comfortable seat, great crew.
Cons: Flight delayed, no USB port and no entertainment
review from
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7.6
Pros: The crew and the timing were ok
Cons: The seats were uncomfortable
review from
-
8.0
Pros: The crew was great. The soecial meal request was hadled well despite oversight.
Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
review from
-
8.0
Pros: Crew was great and helpful despite oversight in my special meal.
Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
review from
-
6.3
Pros: The socks offered in business were comfortable and nice looking. The red wine was good.
Cons: The food was just average and the seat not too comfortable
review from
-
2.0
Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
review from
-
6.4
Pros: The crew tried to be helpful but were equally frustrated with the ground crew.
Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
review from
-
5.2
Pros: Pleasant crew. Appropriate and efficiently served snack.
Cons: Boarding and disembarkation were slow.
review from
-
5.3
Cons: Information on arrival time was not correct
review from
-
5.3
Pros: Flight and the crew!
Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
review from
-
6.0
Cons: Delay due to strike
review from
-
6.0
Pros: Flight arrived on time
Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
review from
-
4.0
Cons: Crew members in Amsterdam were very rude and disrespectful
review from
-
6.0
Cons: The plane is so old..,
review from
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5.6
Pros: economy plus seats were nice, great movie selection, especially international movies
Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
review from
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2.0
Cons: Flight got cancelled
review from
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6.0
Pros: very nice crew
Cons: my bagfage was lost
review from
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6.0
Pros: very nice crew
Cons: my baggage was lost
review from
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5.6
Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
review from
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4.4
Pros: Reclinable seats.
Cons: The food!! The lights could be dimmed as it was a night flight.
review from
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6.4
Pros: Boarding was quick and flight was calm
Cons: The coffe and breakfast.
review from
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6.4
Pros: The crew was pleasant
Cons: Baggage checkin & flight boarding was slow & disorganized.
review from
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3.3
Pros: The aircraft
Cons: No overbooking next time!
review from
Flight status
KLM route map
Popular flight routes
Top airports served by KLM
- Amsterdam Schiphol Airport (AMS)
- London Heathrow Airport (LHR)
- Berlin Tegel Airport (TXL)
- Kastrup Copenhagen Airport (CPH)
- Paris Charles de Gaulle Airport (CDG)
- Stockholm Arlanda Airport (ARN)
- Barcelona-El Prat Airport (BCN)
- Madrid Barajas Airport (MAD)
- Rome Fiumicino Airport (FCO)
- Munich Franz Josef Strauss Airport (MUC)
- Edinburgh Turnhouse Airport (EDI)
- Manchester Airport (MAN)
- Budapest Ferenc Liszt Intl Airport (BUD)
- Vienna Intl Airport (VIE)
- Birmingham Airport (BHX)
KLM contact information
- KL IATA code
- +353 15251804 Call
- klm.com Visit