Daily cleaning, installation of cabin HEPA filters on flights to Madrid
|June||Best time to beat the crowds (5% less expensive on average)|
|December||Most popular time to fly (7% more expensive on average)|
Average price round-trip
|€182||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, Aer Lingus and Iberia have waived their change and cancellation fees on flights to Madrid Barajas. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to Madrid Barajas.
|Flights from Dublin||2h 37m|
The cheapest airline ticket to Madrid from Ireland in the last 72 hours was €12 one-way, and €26 round-trip on the route from Dublin to Madrid. The most popular route is from Dublin to Madrid and the cheapest ticket found on this route in the last 72 hours was €26 round-trip.
In general from Ireland, American Airlines, British Airways and Aer Lingus fly the most to Madrid.
Madrid Airport is 14 kilometres from the centre of Madrid. View on map.
Madrid is served by Madrid Barajas Airport, also commonly referred to as Adolfo Suárez Madrid–Barajas, Barajas, Madrid, Madrid–Barajas, or simply Madrid Airport. The airport code is MAD.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Madrid.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Flight attendant warm, courteous and authoritative at same time."
Cons: "Seat hard. Space tight. I am 6’4”"
Pros: "Nearly all Flights on time"
Pros: "a320 was comfortable"
Cons: "Connection time unacceptable with delay in departure from London"
Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"
Cons: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"
Pros: "Space in cabin, friendly crew and nice food"
Cons: "Shorter stoppage ;)"
Pros: "Great crew and all were pleasant and attentive. Best airline I have flown."
Pros: "Staff were excellent. Helped me with storing my insulin in the fridge."
Cons: "Departing the plane into steps to z bus carrying heavy bags with no help."
Pros: "Short flight but staff very attentive, food good."
Cons: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."
Pros: "Crew and food were nice."
Cons: "The flight was delayed for 60 minutes"
Cons: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."
Cons: "Lost my luggage . I am in Madrid with no luggage."
Pros: "Business class for great price but I’m tall and not much extra legroom"
Cons: "There was not entertainment at all"
Cons: "boarding was late and chaotic and no apology from the airline"
Pros: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."
Pros: "Entertainment was very diverse ;great"
Pros: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Cons: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"
Cons: "Incorrect advice from check in staff at Dublin re transit visa requirements"
Pros: "Wonderful crew and amazing soft landing, like cream."
Pros: "Everything was on time; boarding was very fast and smooth; flight attendance very friendly and resolute. I have food 4 stars because I didn't try it."
Cons: "I was not allowed to take my cabin bag and was forced to check it in at the checkin counter. The reason mentioned to me was the flight is small. Contradictorily, travellers after me in the queue were allowed to take cabin bags."
Pros: "We left on time"
Cons: "Tight legs space"
Pros: "on time"
Pros: "Flight was on time. We boarded and left on time. Flight attendants were friendly and courteous. I was happy to get a complementary sandwich and drink on such a short flight. We arrived at our destination earlier than expected. Seats were no frills, but decent. Overall good experience."
Cons: "Boarding is stressful. A free for all. I wish they would announce and board one section at a time. I'm traveling with children! I don't want extra stress of people being so pushy. Also,on arrival the bus back to the terminal was similar."
Pros: "It was all great!"
Cons: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."
Pros: "Ample leg room and comfortable seats."
Cons: "No complaints"
Pros: "Crew was friendly"
Cons: "Flight delayed by over 3 hours, inflight entertainment did not work"
Pros: "Crew was very friendly and eager to help, as I was traveling alone with a baby"
Cons: "Lufthansa sharing code with United wasn't pleasant at all."
Cons: "That I can't fly them all the time."
Pros: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Cons: "It will be hard to travel with another airline"
Cons: "Ridiing buses on tarmac to get to the plane."
Pros: "Was given an upgraded seat due to the confusion on my confirmed seat being given away."
Cons: "Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle."
Pros: "I liked when I thought I had my new booking."
Cons: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."
Pros: "Good entertainment selection"
Pros: "Good service except added an extra flight to my trip and"
Cons: "Pilot strike rerouted added a flight and 12 HRs"
Pros: "New crew on first flight but they we're even"
Cons: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"
Pros: "the crew was good"
Cons: "the food was poor"
Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"
Pros: "Efficient, pleasant inflight service! Nice snack/meal. On time!"
Pros: "Roomy flight, professional crew, great service."
Cons: "Check in with an extra bag or overweight baggage is cumbersome. You must first check in, then take bag elsewhere to pay fee, then take bag back to check in."
Pros: "Easy flight nice bottle of reisling"
Cons: "No on flight entertainment"
Cons: "Crew was a bit loud and kept me awake during flight in one of the tail seats"
Pros: "Never made it onto the plane due to flight departing early and my flight landed in Dublin late. So there was no experience for me on this flight"
Cons: "The flight to Madrid left with about 15 passengers waiting to leave the flight from Chicago. We landed before our flight to Madrid was to depart. But by time we walked out we all missed our flight and had to rebook. I’m sure the flight to Madrid could’ve waited for the 15 of us. But they didn’t."
Pros: "The crew was charming and very attentive to passengers."
Cons: "Could have announced that there was a cost for ginger ale etc. before passengers placed request. Frankly overall it was excellent service."
Pros: "No food no entertainment"
Pros: "Seats were larger with more leg room. Flight calm and without incident"
Cons: "No snack"
Cons: "They lost my suitcase. I’m on vacation without winter clothes and they don’t look for my suitcase. It has been a horrendous experience. Never again I will flight in Aer Lingus!!!!"
Cons: "I had to pay 3 euros for a cup of black tea? Seriously? The captain could have lowered the volume when speaking. It was too loud."
Cons: "Boarding process in Dublin was long"
Cons: "No complimentary drinks of any kind."
Cons: "Out of your control but the shuttling around from gate to gate was inconvenient"
Pros: "The seats were incredibly comfy."
Cons: "They kept the cabin lights on throughout the entire flight, so it was impossible to sleep. My rating for entertainment and food is not really applicable because the flight was short and didn't have either."
Cons: "They airline left our luggage in Dublin and we still do mat have it. It's been over a day. 25 other people were impacted by this error. My daughters wedding is in two days. I have no clothes. My tray table was filthy. Had to ask the flight attendant for a wet napkin to clean the tray and my hands."
Cons: "Not even free water"
Pros: "Flight was nice and was told when there would be turbulence"
Cons: "Boarded/left 20 minutes late"
Pros: "Orderly boarding. Great entertainment options."
Cons: "Online seat assignment was unavailable. Once onboard, it felt like flight staff were reluctant to give water and keep passengers hydrated on the Air Lingus flight from SFO to DUB. They even offered my 11 and 14-yr olds coffee and tea over water! We had to ask 3 times every time we needed water. Both Aer Lingus flights to DUB and to MAD were delayed."
Cons: "We arrived at Dublin airport two hours before our flight--as instructed--and had to enter an enormous line. Finally, we were instructed to leave the line after almost an hour and a half and were then informed that our tickets had been sold to someone else (we were bumped!). Aer Lingus tried to "normalize" this by explaining that they always "overbook" by 10%. How irresponsible! Instead of arriving in Paris at 4:30 PM (a direct flight) we had to take a flight to London and then to Paris and arrived at 11 PM exhausted (the bus service to Paris had closed down and we had to take a taxi). We will never fly Aer Lingus again. Aer Lingus created the long line to create this very situation!"
Pros: "I had an aisle seat."
Cons: "There was very little leg room, and no comfort for a tired traveler. This was the last leg coming in from Boston and having a 2 hour layover before continuing. The 2 hour trip seemed longer than the 6 hours it took to get to Dublin. The food service never even asked my row if they wanted to buy drinks/ food, even though my seat neighbor clearly put their tables down in anticipation of getting something to eat/ drink. A set of travelers had difficulty comprehending the rules about sitting in the exit row, and the stewardess was not very helpful, but looked angry and exasperated."
Pros: "Aer Lingus is a great airline overall."
Cons: "The movie selections. Too much Sci-fi and/or action adventure. Please mix it up with a variety of genres"
Cons: "Weather delays. No water except for purchase"
Cons: "Guy at check in was rude and insulting and my bag didn't arrive."
Cons: "Airline lost my luggage..."
Pros: "Wonderful crew"
Cons: "paying for everything including a little sandwich and a glass of wine. Being late departing and having a rowdy group of men on board going to drink beer in Prague"
Cons: "Seats don't recline. Didn't tell all snacks and beverages were not complimentary"
Cons: "All good and drink cost extra and there was no entertainment."
Cons: "That we paid for breakfast for that segment. Cramped & I'm average."
Cons: "The flight from Ireland to Spain was fine. The flight from Chicago to Ireland, absolutely horrible. I will never use Kayak again. My wife and I showed up to O'Hare in Chicago to be told that the flight is cancelled. There was no notification, absolutely nothing. I was on hold for nearly 2 hours with Kayak. Once finally connected, the customer service agent, argued with us for nearly an hour saying the flight was not cancelled!!!! We googled it! We told him to look up on google, and he kept on saying we were wrong! After 3 hours go by, he tells "oops, it's cancelled". We wasted nearly 5 hours with Kayak to try and get different seats, and then Kayak gave my wife and I seats that are not sitting together. If Kayak, looked on google, and actually tried to help I would've had seats with my wife. So disappointing. Worst experience I've had with customer service and with a company. I'll never use Kayak again."
Pros: "On time and very comfortable."
Pros: "Crew was friendly"
Cons: "No entertainment and no snack I don't believe"
Pros: "Crews attention to sick passenger"
Cons: "Coffee 3 euros? Pay for everything?"
Pros: "Pleasant crew, efficient boarding, comfortable seats. Food was good as was the wine I purchased."
Cons: "First set of earphones didn't work properly. Second set was better, but sound quality was still weak. Had dual prong outlets, so couldn't use my own. Entertainment offerings were decent, but not great compared to other airlines."
Cons: "Coffee was 3 euros?"
Cons: "Plane was full of noisy school rugby children"
Pros: "Good ticket price."
Cons: "High priced sandwiches and beverages. Even coffee/tea is for additional charge."
Pros: "It's a real airline, with counters to check in. Staff was very friendly."
Cons: "Not even water for free."
Cons: "Airline lost my luggage."
Cons: "11 hours in Heathrow. I will use another airline just to avoid Heathrow next time. You chnged my itinerary putting me there for 11 hours. This was not my choice"
Pros: "Nice plane, nice crew, the airline with the best cup of tea and it is the only airline with Tayto Crisps."
Pros: "Food was good"
Cons: "Alcohol was not free"
Pros: "We had a very pleasant experience with Aer Lingus and will not fly to/from Ireland on any other airline from now on!"
Pros: "The landing was very smooth"
Cons: "It took a very long time to get off the plane"
Pros: "A pleasant flight, good crew."
Cons: "They lost a bag and so far, 36 hours later, have not responded to our recorded messages, which us the only option we've found to reach them."
Pros: "$3 cup of coffee tasted like mud."
Pros: "The flight attendants were kind. I cannot say much about the boarding process. They boarded from the front of the plane to the back (which is the least efficient way of boarding), but I was travelling in a wheelchair, so I received priority boarding."
Cons: "I fell asleep before the plane even took off - it had been a long day. Because of this, I missed the snack and beverage cart. When I awoke, I was very thirsty. I could tell I was dehydrated. I asked the flight attendant for a beverage, and she prepared a glass for me and grabbed a Coke. Then asked for $2.50. I didn't have any money on me. I also have never known a flight to charge for your first non-alcoholic beverage. The seats were cramped. I have short legs, but my knees were an inch or so from touching the seat in front of me. When the person in front of me leant back, they were practically in my lap. I also did not have much space between me and the person beside me. The rows were three deep, and I sat near the window. Getting up to use the restroom, I was practically crawling on the other passengers' laps. There was no in-flight entertainment, but I wouldn't have expected it out of such a short flight (~2 hours from Dublin to Lisbon)."
Pros: "I liked that the flight time was relatively short."
Cons: "The crew seemed to be a bit put out that there were passengers -- as if our presence was a bit of a bother. Kind of odd."
Pros: "Absolutely nothing. Dread the return flight"
Cons: "Plane was to take off at 0740 and finally took off apx at 0850 we missed our train had a hassle changing our tickets. Staff on this plane was exceptionally rude. Couldn't even get a free glass of water. You would think because of the long delay a complimentary beverage would be offered. Would like an upgrade at no cost for the return flight for us"
Cons: "We landed at Logan early, but then had to wait for a gate. We still arrived at the gate a little ahead of schedule."
Cons: "Everything was a cost. Nothing was free. The flight attendant would not bring us a cup of water after a wouldn't pay for the bottle one. My kids where thirsty Airfare is so expensive now days that drinks ( water, milk, juice should not cost anything) and the plane should be cleaned. Sorry."
Pros: "Plenty of room"
Cons: "All was well!"
Pros: "seats were comfortable! No entertainment but I didnt need any so no problem."
Cons: "boarding was delayed and gate area small, cramped"
Pros: "The plane felt fairly new, and I snoozed comfortably (well, as comfortably as it gets) all the way to Berlin. Unlike on Ryanair flights, these seats actually recline. The captain kept us well updated on take-off and landing; when he came out personally and stood with the crew to see us leave the plane at the end, I was hooked."
Cons: "If someone had been sitting in front of me, and reclined (like I did), I may have had them literally in my face. A few more inches between seats would surely help..."
Cons: "My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag."
Cons: "We love everything was our first time and was excellent"
Cons: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."
Pros: "Staff and food"
Cons: "TSA lack of checking my suitcase in a timely manner caused us to lose our connecting flight to
Pros: "Courtesy of tge british airway staff"
Pros: "The crew was very nice"
Cons: "The food"
Cons: "When I reserved in Kayak it said it included luggage!! I was charged 65 pounds!!! I need a regund for this!!!! Please let me know what to do!!"
Pros: "Good smooth journey"
Cons: "There was no entertainment"
Pros: "No entertainment and no vegetarian selections in the menu unless you book in advance again the plane was dirty"
Cons: "It is a flight operated by Iberia and business class doesn’t really feel like such"
Pros: "The plane landed"
Cons: "Seats not comfortable; wasn't brought promised water, landed with headache as a result. Flightlate"
Pros: "Todo fue prrfecto"
Pros: "The man at the customer service desk in london airport was nife."
Cons: "I missed my flight because of an issue with airplane coming from lax to london. All i got was a 5 euro voucher. And i was meeting someone at madrid airport and neither of us had any way of getting in cotact with each other. It was a freaking nightmare."
Pros: "The flight from SFO to London was excelent. Espessialy crew members who Were very caring and helpfull and really nice. The food was very good, as well as entertainment choices. The flight from London to Madrid was ok. The flight was delayed but the captain kept us updated. We were comfortable waiting on the plane. The were no food (only for purchase) nor entertaiment on board, not actually needed since its a short flight. The crew presense was almost non-existent. They were staying or sitting there but, for example, didnt try to help family with crying little son. Im sure that crew ladies from sfo/madrid flight would do. Overall very pleasant experience."
Pros: "Cabin Crew flight data punctuality"
Cons: "That I had to PAY for water to drink that was not tap water No room for my carry-on in overhead bins...took some arranging."
Pros: "I took this flight to Madrid after missed the connection from a delayed takeoff. It was spacious l!"
Cons: "The crew did not get my luggage on the plane in time so it was left in London for a day and I had no luggage."
Pros: "Well run and organized"
Cons: "They had no sandwiches for purchase even thought it was a mid day flight"
Pros: "It was the same plane we flew into Philly from SF. Did not have to search for new gate"
Pros: "Boarding was easy."
Cons: "My flight was delayed after we were already on the plane. We weren’t offered any complimentary snacks or beverages, most likely because it was a “short 2 1/2 hour flight.” Flight took longer than originally stated."
Pros: "The boarding was seamless. The process used leaves very little room for error and speeds up the time for takeoff."
Cons: "This was the second flight out (we missed the original connection). By it being the next flight out we lost a night in Accomodation's that was already paid for with no chance of reimbursement."
Cons: "no complementary drinks, coffee, snack, nothing? not very hospitable"
Cons: "Already jet lagged, cranky, and pissed off from 1st leg of trip. 2nd leg was on an aircraft with little entertainment options. Also was forced to check my carry on because flight was packed. I hate checking bags which is why I travel light i.e. 1 carry on and maybe a backpack."
Pros: "It was short, but delayed. Good security-very thorough although under-staffed"
Cons: "Uncomfortable seats, NO free beverage or snack. Flight attendants were ridiculously busy with running credit cards for passengers who bought food/etc that others could not even get to the toilets. NO entertainment at all. Felt like United but at least no one yelled at me ir hit me."
Cons: "The food , it will be great to have a salad option ."
Pros: "They reconnected me very quickly"
Cons: "Missed my flight"
Pros: "The stuff was very friendly"
Cons: "Very uncomfortable seats"
Cons: "Seat uncomfortable. Again, no free wifi in the XXI century. Hello !!!"
Cons: "20 min delay. Old plane"
Pros: "The food and entertainment options were both above average."
Cons: "The flight was being run by Iberia, not British Airways. Iberia has a policy which did not allow me to check in without proof of a return flight. Unfortunately, my travel partner had booked the return flight and did not share the details with me. I was not able to reach my travel partner and, as such, was forced to buy a new ~$2,300 return ticket on the spot in order to provide the necessary proof. This was an extreme inconvenience, as I nearly missed my flight. If Iberia or British Airways made its travelers aware of this policy in advance of their check in. I have no intention of flying Iberia ever again."
Pros: "Comfortable flight"
Cons: "No basic items such as water and coffee. I have to buy them!"
Cons: "The flight was awful! Boarding was unorganized. Once on the plane, space was TIGHT! I have flown with Iberia before and had leg room and TVs behind the chairs. This was not like this. Seats were uncomfortable for an 8 hour flight, smelly, and flimsy. I have never been more uncomfortable. The crew were nice but one was very rude to a passenger snapping at him and all ignored a very drunk man on my flight as much as possible. This man was very disruptive for most of the flight singing, shaking seats, touching other passengers, and walking about the flight. I did not feel safe at all! The staff would tell him to sit down, walk away, and he would be instantly back up. Staff would see this and ignore. I had no idea what to do. I felt unsupported and unsafe. The flight had constant turbalence to go along with it. To the point that they canceled dinner. I wanted to kiss the ground when I got off the flight. This was absolutely miserable. I could not be more disappointed."
Cons: "They are trying to optimize seats in the plane and I could barely fit in the space provided in the plane. Really unpleasant flight"
Pros: "didnt remember a single thing from this flight because I was passed out from exhaustion after not being able to sleep at all on the previous flight.... this flight was run by iberia, and the seats were delightfully simple compared to the atrocity in the BA world traveller section"
Pros: "ORD -> MAD The flight was on time, it boarded on time, it took off only a few minutes late (you can blame that on incredibly crowded ORD). It landed, on time, to an empty terminal. The plane itself was new, very clean, and very well kept. The crew was friendly and spoke a wide variety of languages, including English, French, and of course Spanish. They had no issue with Latin American Spanish or European Spanish accents, which is a concern for some. Overall the flight got me to my destination on time, in one piece, and without breaking the bank."
Cons: "The seats, oh the dreaded seats. In economy class the seats are the most uncomfortable thing you can sit on for 8 hours. If they replaced them with plastic folding lawn chairs, you would have a better time. But that is what you get for flying coach."
Pros: "Food options"
Cons: "Sold as British Airways, but actually an American Airlines flight No staff at BA counter for check-in. Had to go to American to check-in (worked this out myself) When printing tickets for check-in, was not supplied with bag tags. Had to approach counter for staff to print bag tags. Seat monitor was small and poor quality Limited movie selection"
Cons: "Flight was cancelled due to air traffic"
Pros: "A nice surprise for the kids. Movies are all free in any class of seat. current blockbusters are in the choices. The children's choices were great as well. A dinner was included again for every class of service."
Pros: "Ease of location of airport"
Pros: "Flight was delayed 4 times, but communication about this was good so no one was kept wondering. Overall, the crew were attentive with smiles...sometimes that makes all the difference in the world. Movie selection was good for a long flight."
Pros: "puntualidad y servicial"
Cons: "En el aeropuerto la recogida de la maleta venía con otro número de vuelo, me tocó ir a información a averiguar."
Pros: "I got to Madrid safely"
Cons: "The crew on this flight were indinfirent towards passenger especially the male crew members. When I asked help for my little bag of souvenirs it was thrown with disregard."
Cons: "not even enough room for my upper legs to fit. I am not even 6 foot tall and my knees are bruised from hitting the seat in front of me"
Pros: "I enjoyed nothing on my return flight. Unlike my journey from Madrid to London which was on British Airways"
Cons: "Sad to say my journey back to Spain was with Iberia not British Airways. The flight was noisy and I was disgusted to have to pay €9.10 for my snack which consisted of a dry (non-buttered) baguette with a slice of tasteless tortilla and a can of cola"
Pros: "Modern plane, fast boarding and decent service. Very quick flight to Madrid."
Cons: "The food was mediocre and not that much. The seats aren't comfortable for sleeping. Iberia lost my luggage on the connecting flight I had right after."
Pros: "American Airlines ground and flight crew were professional and polite. Seating was excellent. Plane was very clean and well kept. Selection of entertainment was superb."
Cons: "Lighting was on for the entire night flight."
Cons: "They lost my luggage and I still had a 4 hour train ride to go. My luggage made the transfer in LHR BA scanned claim checks and confirmed they had them. This was on Friday, I finally picked them up on Tuesday. They never called me, and it cost me a €70 taxi. Not happy with BA or Iberia."
Pros: "Everything, especially the kind service of the attendants. After beverage service with lite fare, attendant asked if I'd like more to drink. I was not in business class, but I no one in the seat next to me which made for great comfort. Overall, great experience with American."
Cons: "American Airline jet doesn't have a comfort traveling internationally - just three sits on each side. My movie selection was much better on my flights to-from California. Terrible. Paying money to fly on British and getting switched to AA is a rip off! Will try my best to avoid British Airlines in the future!"
Pros: "I checked my bag at the gate and the attendants were very helpful and clear on what I needed to do. Getting on the plane was a breeze and the plane was spotless. Felt like a brand new plane."
Pros: "The seats are comfortable.nice leg room."
Cons: "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."
Cons: "Easy checkin, friendly staff, nice quick flight"
Cons: "Boarding procedures"
Pros: "legroom in business is good, food was ok. only one round of drinks was offered."
Cons: "no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed."
Pros: "Nice crew."
Cons: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."
Cons: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"
Pros: "The staff"
Cons: "Providing more drinks and beverages"
Pros: "On time, very polite."
Pros: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Cons: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."
Pros: "The flight crew was great. The boarding crew and gate staff where rude."
Cons: "Flight was delayed by 2 hours. Long day. Did not inform you of what was going on. Changed gated not very clear."
Pros: "Crew were amazing. Timely departure. Inflight meal was good."
Cons: "Not much."
Pros: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Cons: "Flight was delayed which was out of their control"
Cons: "Gate location information delayed until last minute!"
Pros: "The crew on both flights were despite the first flight being delayed by 2 hours."
Cons: "More communication with the passengers."
Pros: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Cons: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."
Cons: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"
Pros: "It was quick."
Cons: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."
Pros: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Cons: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."
Cons: "Bad experience with charged"
Cons: "Unruly boarding lines. Plane late .flight attendant less than friendly"
Cons: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."
Pros: "Belam cake was lovely !"
Cons: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."
Pros: "Left on time, arrived on time."
Pros: "It was a very short flight, so non-reclining seats were not a problem. They also seemed a nice distance from the seat in front, so there was no problem of having the person in front basically in your lap."
Cons: "They handed out a small biscuit which made me expect water or coffee to have with it. This is not the case."
Cons: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."
Pros: "Everything smooth!"
Cons: "everything is ok but food is bad. better give to passenger fruit or bisquit, wafers"
Cons: "You can't reach them via phone and they are horrifically slow and difficult to get ahold of."
Pros: "Of no change is BULLSHIT"
Pros: "Flight was on time, crew very friendly, check in process easy"
Cons: "Seats are very unconfortable and the space limited. baggage policy isn't very clear; I had to pay 20 extra euros for a checked bag"
Cons: "Delayed departure"
Cons: "Carrying your luggage downstairs is crazy. And then taking a crammed bus to board the plane -- seems very 1960's"
Pros: "Lovely crew, nice breakfast, ON TIME!"
Pros: "On time and the plane may have been the cleanest aircraft I've ever been on."
Cons: "Nothing comes to mind. All in all, a very nice travel experience."
Cons: "No water, but it's a short flight so they probably just didn't have time."
Pros: "The crew was fine. Plane clean and comfortable. Would fly again."
Cons: "Agent at the gate wouldn't let me do a medical pre-board. When I checked it, the ticket agent said it wouldn't be a problem, I should just ask at the gate. The agent there said there would be no reason to board early even though I have a doctor's note. She said I could board with everyone else and was extremely rude and dismissive. Thank goodness the ticket agent helped me out (by putting me in a seat where I'd be first to board), but if he hadn't, it would have been a terrible experience."
Pros: "Very convenient"
Cons: "There is no food"
Cons: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."
Pros: "Nice crow"
Cons: "We spent about a half hour waiting to take off"
Pros: "Easy checking and boarding process"
Pros: "Flight was on time"
Cons: "Baggage fees not updated on website. Despite having done my due diligence about baggage fees, the airline didn't update their website since October for my November trip. So I get to airport and pay 74 euro each way for two bags! Old planes and poor customer service Also, nobody picks up their customer assistance telephone number"
Pros: "I only liked the price of the fare....everything else matched the price of the fare. Cheap and bad."
Cons: "First of all I fly all the time at least once a week. This is my first time experiencing roaches on an aircraft!. I tried calling someone but I was looked at and ignored because I wanted to ask top change seats. I didnt want to cause a scene and affect the airlines reputation with people freaking out or feeling uncomfortable so I just moved to another aisle. Service very mediocre and plane was old."
Cons: "To whom It May concern: My husband and I had a very very bad time trying fly from lisbon to Madrid through TAP. We booked together under same booking number. We don't know why my husband's ticket had been cancelled?? Thanks good! We have to spend five times more money to buy another ticket to fly together!! Now we try to find out what happened. Nobody want to take the responsibility!! Hope someone can give us the answer! Qi"
Cons: "baggage policy was different from the site of TAP!"
Pros: "I liked the service from the staff. Food was good. Movies were dubbed in different languages."
Pros: "Staff, online check in, plane, in flight soft drink"
Cons: "Small delay, (about 10 minutes), but this happens"
Pros: "The polar opposite of my flight experience on Jet airways. Quick, quite and smooth boarding and flight experience. Crew operated smoothly as a team. Flights were on time taking off and landing."
Cons: "No entertainment on a short haul flight and the food,choices,were,basic."
Pros: "great service"
Pros: "You can always expect reliable and in time service with Avianca."
Cons: "Outdated aircraft, limited space."
Pros: "Booked 1 month in advance... was treated unfairly"
Cons: "I booked one month in asvance and was told that I would be a standby flyer.. even after explaining that I had an international connection flight in madrid. I did not appreciate the added stress this news gave me."
Pros: "The crew was cackling and having fun in the back loudly, meanwhile there was no communication with us as to why we were late or when we would be arriving. When I called one of them over she had no answers and when I told her about our connecting flight she giggled and said I probably wouldn’t make it. We missed our connecting flight and we’re rerouted 4 hours later. We’ve missed our boat to Venice and all we received was an 8 euro lunch voucher."
Cons: "It would have been great to have left on time, arrived on time and caught our flight. I also would have been better if we hadn’t been laughed at and actually aided us to catch our flight."
Cons: "Fly on time, put babies together in one location. Have better food"
Cons: "Shorter lay overs between flights Direct flights from Palma to San senastian"
Cons: "The flight was delayed and no announcement was made. The customers should be made aware. I paid extra for a premium seat which was too small for my husband’s knees to fit. He had to sit the whole flight with his knees turned sideways Into the aisle."
Pros: "Well, I liked that I had the aisle seat."
Cons: "It couldve not been 44 minutes late in take off. It was stressful because I reserved a shuttle that would've left me had I been an hour late. And there was no explanation; just copious waste of my time"
Pros: "I was glad that the staff was able to communicate in English. It helps when you're in a foreign country."
Pros: "Crew were lovely"
Cons: "Never check in your carry-on if they say there are too many carry-on's on the flight. I saw a lot of Spanish say no when they asked them to, now I know why. I am in Dublin 2days now with NO LUGGAGE or carry on, I have nothing, it all got "misplaced" in transit!"
Cons: "The last seat are located almost inside the toilets. The crew was unhelpful"
Pros: "Entertainment selections were great"
Cons: "Seats were uncomfortable, and they were playing music that was really bad"
Pros: "Iberia is an excellent company to travel."
Pros: "more confort than other companies"
Cons: "be on the plane the connexion was bad and I lost my fly"
Cons: "Delayed ! Lost connection ! Terrible experience"
Cons: "Late boarding, late departure, waited over 30 minutes for bags"
Pros: "boarding was efficient. crew was polite and helpful."
Cons: "seats were very close together, not much leg room."
Cons: "The airport in Paris"
Pros: "Today was a very early day and making a connecting flight in Madrid to Lisbon was very tight because of a gate change. I was totally convinced that the bags would not make it and they did. Very impressed with Iberia and the efficiency of the staff. The flights were pretty full and everything from take off to landing worked like a charm."
Cons: "I thought when I made the reservation that I had booked two aisle seats but had not and it was hard to sit in the middle seat when you are claustrophobic. Thankfully the flights were short."
Cons: "Durante el vuelo mucho ruido por parte de otros pasajerOs y ningún control por parte del equipo a bordo. Bastante molesto, sobre todo tomando en cuenta que era un vuelo de madrugada donde casi siempre de quiere dormir en el trayecto."
Pros: "The crew was great. We traveled with a two year old and they were very helpful."
Cons: "It was a tight fit."
Cons: "The flight was delayed 30 minutes, for no apparent reason; and therefore the connecting time at Madrid for me to get my flight to Chicago, which would have been 60 minutes if the flight was on time, was cut down to 30 minutes. And the terminal where the connection was was 25 minutes away -- and this doesn't include time for immigration at Madrid. I had to run all the way, break the queue, and made it though they had shut the gate and had to re-open it. The connections are poorly timed."
Cons: "not sure why we left 30 mins late, we therefore arrived late in MAD and had to literally run to catch our overseas flight. Luggage left behind, no need to say"
Cons: "they book flight connections too close in madrid, resulting in big hassles, especially if passport control is also involved"
Pros: "Staff is amazing!"
Cons: "Seats are very small."
Pros: "The staff was amazing!"
Cons: "The seats are very small."
Pros: "Nothing, your flight selection does not flag incorrect airports."
Cons: "When you book through an airline it will flag a different airport from the one you arrive at. We arrived at TFS and the return flight was through TFN. When I called customer service Iberia Airlines rejected any refund and I ended up spending three extra hotels nights and Flights on Air Europa. My total out of losses were nearly $1,500 USD"
Pros: "It was good flight going and returning on time no complaints"
Cons: "The disorganization before the flight st the ticket counter"
Pros: "Good flight, it took less than expected."
Cons: "Cheap food, especially the breakfast."
Pros: "Comfortable seats and easy to travel from SDC to CDG. The crew was very friendly and helpful at the gate and on the aircraft."
Cons: "Nothing. Great crew and easy flight. Connection in Madrid left plenty of time."
Pros: "I got bumped to first in line after they wanted people with only small bags or backpacks to board first."
Cons: "Not really a complaint about Iberia Express as an airline but I hate getting to Berlin Tegel. I took the bus, and it is so hard to stand up with all your luggage on those buses. It's that or a 20 euro taxi ride. At least Madrid airport has a railway line to get into the city."
Cons: "Very poorly managed gate and service for Iberia. Long lines, no organization. Impossible to get any information."
Pros: "Fast boarding."
Cons: "Seats were not very comfortable"
Pros: "Comfortable seats"
Cons: "Boarding was rushed and seats were uncomfortable."
Pros: "perfectly and comfortable!"
Pros: "Great flight crew"
Pros: "In general, I have always had great flights when using Iberia; the MAD >NAP flight segments included."
Cons: "Iberia Express uses smaller, Airbus320s and certainly packs passengers in! I'm 6'5"/191cm, and the flight between MAD to NAP almost 3 hours. That's a long time to sit with knees wedged into the unpadded seat in front of you. Window seats have even less room than aisle seats. It also makes things worse when passenger in front wants to fully recline their seat, passenger next to you wants to sprawl out - very claustrophobic! Also, there are no freebies on this flight charging for even a cup of coffee or glass of water!"
Pros: "not budget airline"
Cons: "sadin cabin..."
Cons: "The stewardess kept on hitting my husband who due to crammed seats could not fit."
Pros: "Respectful flight attendants, flight was on time. It was perfect."
Pros: "The seats and service"
Pros: "It was good, the pilot was great."
Cons: "Iberia has been consistently late in arrival. I missed my connecting flight on the way out to spain and nearly missed a connecting flight returning to the USA. I had to literally sprint to the gate. My bags never made it to the states with me. I am still waiting for them to return. I don't feel I can take Iberia again for any future flights"
Cons: "atencion al publico, de parte del personal en el aeropuerto en madrid"
Pros: "Flights were on time!"
Cons: "The check-in process was terrible. On-line check-in was impossible. Problems stemmed from ticket being written for multiple carriers compounded with code-sharing issues. Unable to check-in via computer and no phone help on Sunday. When I went to the airport early to check in for flight, they were only able to check-in the first two segments leaving me scrambling in Frankfort to get checked in for Lufthansa flight. Never again!!!!"
Pros: "My carry on luggage did not arrive on the plan but finally was delivered at home complete and safe. Thanks a lot Iberia"
Cons: "That the carry on luggage was taken to the luggage area"
Pros: "The entertainment was good."
Cons: "The legroom"
Pros: "We went from A to B."
Cons: "Nobody spoke any english, ONLY SPANISH. The seats were extremelly tight, we were offered nothing, not even water, and there were 4-5 girls in the plane yelling to each other about something that had happened and they had to kick out one of their friends and no one would tell them to be quiet."
Airlines flying to Madrid have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Madrid
Masks required on board, masks provided on flights to Madrid
Social distancing seating
Middle seats unavailable to book on flights to Madrid
Testing for antibodies, testing for symptoms for flights to Madrid
Waiving of change fees. Search flexible flights to Madrid