Daily cleaning, installation of cabin HEPA filters on flights to Madrid
Iberia Express, Aer Lingus and Iberia have waived their change and cancellation fees on flights to Madrid Barajas. Confirm policies on booking site.
|Flights from Dublin||2h 30m|
The cheapest airline ticket to Madrid from Ireland in the last 72 hours was €16 one-way, and €33 round-trip on the route from Dublin to Madrid. The most popular route is from Dublin to Madrid and the cheapest ticket found on this route in the last 72 hours was €33 round-trip.
In general from Ireland, American Airlines, British Airways and Aer Lingus fly the most to Madrid.
Madrid Airport is 14 kilometres from the centre of Madrid. View on map.
Madrid is served by Madrid Barajas Airport, also commonly referred to as Adolfo Suárez Madrid–Barajas, Barajas, Madrid, Madrid–Barajas, or simply Madrid Airport. The airport code is MAD.
Most visitors from Ireland need to provide a negative COVID-19 test result and/or quarantine to enter Madrid. All travelers going to Spain, including transit passengers are required to fill out the Health Control Form. The QR code to be obtained once the form has been submitted must be presented at the airport before departure to Spain and on arrival.
Travelers for tourism purposes from the third countries recognized by EU that are listed on this site, are allowed provided that they are fully vaccinated with EMA or WHO approved vaccines. Vaccine should have been administered 14 days after the end of vaccination process before entry to the country.
More details can be found here and on this site.
Read more about travel restrictions for Madrid
Visitors from Ireland are not required to quarantine after entering Madrid.
Visitors from Ireland must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Madrid.
Current regulations for vaccinated travelers to Madrid: most visitors from Ireland may enter Madrid but may still need to provide proof of negative COVID test.
Passenger Locator Card
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."
Cons: "Still don’t have my luggage yet"
Pros: "The crew."
Cons: "The time between flights."
Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."
Cons: "Flight got delayed 30 minutes"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "Good for both."
Cons: "Bigger seats."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"
Pros: "Crew was good"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"
Cons: "wasn't able to take the flight since I missed it"
Cons: "Nothing special"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Pros: "Fabulous trip with friendly, helpful staff"
Pros: "Good Experience"
Cons: "Nothing much"
Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Pros: "The staff was very helpful and professional. Promp response to calling for attention."
Cons: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Pros: "Decent seat size. Sorta slept the whole flight."
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "Very friendly staff"
Pros: "In flight food was enjoyable"
Pros: "The supplied pack of toothpaste/toothbrush"
Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Cons: "OLD OLD plane with hard seats and tiny screens"
Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "great choice of entertainment content, friendly crew"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "Crew service"
Cons: "Flight delayed."
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Cons: "Crew was a bit loud and kept me awake during flight in one of the tail seats"
Cons: "Seat could have been a little more comfortable, but overall it was fine."
Cons: "Lost bags"
Pros: "Never made it onto the plane due to flight departing early and my flight landed in Dublin late. So there was no experience for me on this flight"
Cons: "The flight to Madrid left with about 15 passengers waiting to leave the flight from Chicago. We landed before our flight to Madrid was to depart. But by time we walked out we all missed our flight and had to rebook. I’m sure the flight to Madrid could’ve waited for the 15 of us. But they didn’t."
Pros: "The crew was charming and very attentive to passengers."
Cons: "Could have announced that there was a cost for ginger ale etc. before passengers placed request. Frankly overall it was excellent service."
Pros: "No food no entertainment"
Pros: "Left on time."
Cons: "Everything else. Utterly confusing answers to questions."
Pros: "No issues at all."
Cons: "No issues to report."
Pros: "Very kind, knowledgeable personnel!"
Pros: "Everyrhing as wxpected for a small plane"
Pros: "Very good Organisation at the Dublin Airport"
Cons: "No snack - expensive baggage-fee"
Pros: "Seats were larger with more leg room. Flight calm and without incident"
Cons: "No snack"
Cons: "They lost my suitcase. I’m on vacation without winter clothes and they don’t look for my suitcase. It has been a horrendous experience. Never again I will flight in Aer Lingus!!!!"
Pros: "It was a simple layover!"
Cons: "I had to pay 3 euros for a cup of black tea? Seriously? The captain could have lowered the volume when speaking. It was too loud."
Cons: "Boarding process in Dublin was long"
Cons: "Screen inop boarding terrible"
Cons: "No complimentary drinks of any kind."
Pros: "Does not apply"
Cons: "Does not apply"
Pros: "It got me there."
Cons: "Had to pay for sodas."
Pros: "Not a single thing"
Cons: "Out of your control but the shuttling around from gate to gate was inconvenient"
Pros: "Plane was clean."
Cons: "Crowded and assigned to the back. Charge for a coffee and long bus wait."
Pros: "The seats were incredibly comfy."
Cons: "They kept the cabin lights on throughout the entire flight, so it was impossible to sleep. My rating for entertainment and food is not really applicable because the flight was short and didn't have either."
Cons: "They airline left our luggage in Dublin and we still do mat have it. It's been over a day. 25 other people were impacted by this error. My daughters wedding is in two days. I have no clothes. My tray table was filthy. Had to ask the flight attendant for a wet napkin to clean the tray and my hands."
Pros: "Short and sweet but a very comfortable ride."
Cons: "Not even free water"
Pros: "Orderly boarding. Great entertainment options."
Cons: "Online seat assignment was unavailable. Once onboard, it felt like flight staff were reluctant to give water and keep passengers hydrated on the Air Lingus flight from SFO to DUB. They even offered my 11 and 14-yr olds coffee and tea over water! We had to ask 3 times every time we needed water. Both Aer Lingus flights to DUB and to MAD were delayed."
Cons: "Cheap headphones given out for the movies, almost impossible to hear speech"
Cons: "Weather delays. No water except for purchase"
Cons: "That we paid for breakfast for that segment. Cramped & I'm average."
Cons: "I remember Aer Lingus being a quality airline that treated passengers well. Now charging for tea and water, and exorbitant fees for bags? Felt like Ryanair. If I want to feel like bottom of the barrel I'll just take them next time!"
Cons: "The flight from Ireland to Spain was fine. The flight from Chicago to Ireland, absolutely horrible. I will never use Kayak again. My wife and I showed up to O'Hare in Chicago to be told that the flight is cancelled. There was no notification, absolutely nothing. I was on hold for nearly 2 hours with Kayak. Once finally connected, the customer service agent, argued with us for nearly an hour saying the flight was not cancelled!!!! We googled it! We told him to look up on google, and he kept on saying we were wrong! After 3 hours go by, he tells "oops, it's cancelled". We wasted nearly 5 hours with Kayak to try and get different seats, and then Kayak gave my wife and I seats that are not sitting together. If Kayak, looked on google, and actually tried to help I would've had seats with my wife. So disappointing. Worst experience I've had with customer service and with a company. I'll never use Kayak again."
Pros: "On time and very comfortable."
Pros: "On time"
Cons: "No free snacks or drinks. I expected at least water and a small snack."
Pros: "Crews attention to sick passenger"
Cons: "Coffee 3 euros? Pay for everything?"
Cons: "Coffee was 3 euros?"
Cons: "Plane was full of noisy school rugby children"
Cons: "Vegetarian meal had to be ordered ahead of time."
Cons: "check-in baggage was lost during journey and still couldnt get found. Very annoying."
Cons: "11 hours in Heathrow. I will use another airline just to avoid Heathrow next time. You chnged my itinerary putting me there for 11 hours. This was not my choice"
Cons: "Everything was perfect"
Pros: "It was on time. Going through customs in Dublin. Boarding went smoothly."
Pros: "US Customs pre clearance saved us a lot of time at JFK."
Pros: "The landing was very smooth"
Cons: "It took a very long time to get off the plane"
Cons: "Read above"
Pros: "The crew is nice"
Cons: "No respect of distancing the seats ; all the seats were occupied. No wifi"
Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Pros: "The sear was messy they didn't clean it it was full of pieces of bread."
Cons: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Pros: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Cons: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Cons: "Really hard to get boarding passes online"
Cons: "There was no entertainment available."
Cons: "See above."
Pros: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Pros: "Tight seat, was moved out of exit row because of my age"
Cons: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Cons: "Not to be late ,and not to loose my luggege"
Cons: "Great experience"
Cons: "It was a great flight can’t think of anything"
Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."
Pros: "The transfer times were excellent"
Cons: "wine selection divider between seats"
Pros: "The crew was very gentile."
Cons: "No enterteinment on the plane."
Cons: "Arrived 5 hours late"
Cons: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Pros: "Service and crew are great"
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Cons: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Cons: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Pros: "The only thing that I like about the flight was that it was easy to boarding"
Cons: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Cons: "My luggage was lost in Paris. Now I need to wait still."
Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Pros: "I like the service. They caring and give snacks, comfort and overall"
Cons: "None. I like everything"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"
Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."
Pros: "Food was excellent and crew was very nice."
Cons: "Could not check in online before my flight and no zones to board just line up and go apparently."
Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
Cons: "There are always delays. Today it was that internet was down."
Pros: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Cons: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."
Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Pros: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Cons: "2 hours delayed..."
Pros: "Airplane staff were good"
Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Cons: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."
Pros: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Cons: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."
Pros: "Good service"
Cons: "I was not given my original reserve seat and no reason was given"
Pros: "normal flight"
Cons: "i would prefer little bit more comfort."
Pros: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Cons: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."
Pros: "the crew was very nice and the food was good."
Cons: "Nothing !! Thanks for everything"
Cons: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Pros: "Everything was perfect"
Cons: "They take you headphones half an hour before landing"
Cons: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."
Cons: "Toilets were REALLY dirty"
Cons: "Todo estuvo excelente!!!"
Pros: "On time"
Cons: "No seat choice."
Cons: "There is not enough space for my legs and specially when the passenger in front move the seat"
Cons: "Lost our luggage"
Pros: "Every thing special the staff generaste thy was perfect"
Cons: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."
Cons: "old plane not comfortable"
Pros: "Everyone is doing his job correctly and nicely. Nothing special to add"
Pros: "It wAs on time"
Pros: "The time"
Cons: "The servicie inside the plane"
Cons: "It was hot in there and the WiFi wasn’t working Besides that it was good"
Cons: "The line at the checking counter in Rome was moving very slowly. The person at the counter was a nice person, though. I think they need more people there."
Pros: "It was short."
Pros: "Landing was perfect"
Cons: "Everything was fine"
Pros: "Small, easy airport. Less picky security than some."
Cons: "Older, more worn-out plane."
Pros: "I am of average height -6 feet- and my knees were touching the seat in front of me. Not comfortable but not too bad either."
Cons: "Boarding was extremely chaotic."
Cons: "Could not board the plane as it was overbooked!!!!!"
Pros: "Vivo en Madrid. Estuve de vacaciones en Venecia."
Pros: "Returning home"
Cons: "The only bad thing is that the checking at JFK was very long!!!!"
Cons: "Flt attendants unnecessarily bossy."
Pros: "Wide bodied aircraft"
Cons: "No free drinks or snacks"
Pros: "Fast and clean. Smooth ride."
Cons: "Terrible Uncomfortable Overbooked"
Pros: "Boarding was very efficient"
Cons: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"
Cons: "Lost luggage, hot plane, charged for water"
Cons: "Iberia is not good at boarding"
Pros: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"
Pros: "Fine for what you paid for"
Pros: "on time, nothing stands out"
Cons: "couldn`t choose my seat"
Cons: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."
Cons: "It was cancelled"
Pros: "Chaos at the airport, but as soon as inside the airplane almost everything was excellent. Head stewardess in Eco was phenomally friendly"
Cons: "One staff member extremely unfriendly to everybody. Also, Iberia was not able to sit groups together."
Cons: "Went well"
Pros: "Lots of space"
Cons: "Left late, lack of coordination"
Pros: "Alcohol allowed for free. Friendly people"
Pros: "Love Kayak. Everything excelkent."
Pros: "No delayed flights"
Pros: "Friendly staff."
Pros: "Promptness. Easy boarding. Comfortable seating."
Cons: "No complaints."
Pros: "All airplane attendants were very helpful and always on the call."
Pros: "Love the individual screen on each seat."
Pros: "It got me where I wanted to go."
Cons: "15 minutes late arriving which made connection tight. Very little legroom."
Pros: "The seats are comfortable.nice leg room."
Cons: "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."
Cons: "Easy checkin, friendly staff, nice quick flight"
Pros: "The crew was super nice. Everything went smoothly."
Cons: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"
Pros: "legroom in business is good, food was ok. only one round of drinks was offered."
Cons: "no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed."
Pros: "Nice crew."
Cons: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."
Cons: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"
Pros: "The staff"
Cons: "Providing more drinks and beverages"
Pros: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Cons: "Better flight attendants who know how to help. Never TAP again!!"
Pros: "The flight crew was great. The boarding crew and gate staff where rude."
Cons: "Flight was delayed by 2 hours. Long day. Did not inform you of what was going on. Changed gated not very clear."
Pros: "Crew were amazing. Timely departure. Inflight meal was good."
Cons: "Not much."
Pros: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Cons: "Flight was delayed which was out of their control"
Cons: "Gate location information delayed until last minute!"
Pros: "The crew on both flights were despite the first flight being delayed by 2 hours."
Cons: "More communication with the passengers."
Pros: "All good"
Cons: "Boarding slightly convoluted but ok"
Cons: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"
Pros: "It was quick."
Cons: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."
Pros: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Cons: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."
Cons: "Bad experience with charged"
Cons: "Unruly boarding lines. Plane late .flight attendant less than friendly"
Cons: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."
Pros: "Belam cake was lovely !"
Cons: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."
Cons: "Two TAP flights today. Both flights delayed more than an hour."
Pros: "The staff"
Cons: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."
Pros: "It was a very short flight, so non-reclining seats were not a problem. They also seemed a nice distance from the seat in front, so there was no problem of having the person in front basically in your lap."
Cons: "They handed out a small biscuit which made me expect water or coffee to have with it. This is not the case."
Cons: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."
Cons: "everything is ok but food is bad. better give to passenger fruit or bisquit, wafers"
Pros: "Of no change is BULLSHIT"
Pros: "Flight was on time, crew very friendly, check in process easy"
Cons: "Seats are very unconfortable and the space limited. baggage policy isn't very clear; I had to pay 20 extra euros for a checked bag"
Cons: "Delayed departure"
Cons: "Carrying your luggage downstairs is crazy. And then taking a crammed bus to board the plane -- seems very 1960's"
Pros: "Lovely crew, nice breakfast, ON TIME!"
Pros: "On time and the plane may have been the cleanest aircraft I've ever been on."
Cons: "Nothing comes to mind. All in all, a very nice travel experience."
Pros: "Crew very helpful and friendly"
Cons: "Slow boarding; food"
Cons: "No water, but it's a short flight so they probably just didn't have time."
Pros: "very pleasant experience flying TAP. Baggage check was free, and for our international flight we had a top notch entertainment system in seat. Would definitely fly again!"
Pros: "The crew was fine. Plane clean and comfortable. Would fly again."
Cons: "Agent at the gate wouldn't let me do a medical pre-board. When I checked it, the ticket agent said it wouldn't be a problem, I should just ask at the gate. The agent there said there would be no reason to board early even though I have a doctor's note. She said I could board with everyone else and was extremely rude and dismissive. Thank goodness the ticket agent helped me out (by putting me in a seat where I'd be first to board), but if he hadn't, it would have been a terrible experience."
Cons: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."
Pros: "Nice crow"
Cons: "We spent about a half hour waiting to take off"
Pros: "Easy checking and boarding process"
Pros: "Flight was on time"
Cons: "Baggage fees not updated on website. Despite having done my due diligence about baggage fees, the airline didn't update their website since October for my November trip. So I get to airport and pay 74 euro each way for two bags! Old planes and poor customer service Also, nobody picks up their customer assistance telephone number"
Pros: "I only liked the price of the fare....everything else matched the price of the fare. Cheap and bad."
Cons: "First of all I fly all the time at least once a week. This is my first time experiencing roaches on an aircraft!. I tried calling someone but I was looked at and ignored because I wanted to ask top change seats. I didnt want to cause a scene and affect the airlines reputation with people freaking out or feeling uncomfortable so I just moved to another aisle. Service very mediocre and plane was old."
Cons: "To whom It May concern: My husband and I had a very very bad time trying fly from lisbon to Madrid through TAP. We booked together under same booking number. We don't know why my husband's ticket had been cancelled?? Thanks good! We have to spend five times more money to buy another ticket to fly together!! Now we try to find out what happened. Nobody want to take the responsibility!! Hope someone can give us the answer! Qi"
Pros: "Staff, online check in, plane, in flight soft drink"
Cons: "Small delay, (about 10 minutes), but this happens"
Pros: "Everything was perfect. More than I expected and would certainly fly with them again."
Pros: "great service"
Pros: "Good entertainment and the staff where quite nice and helpful. Not a bad value."
Cons: "The food was not all that great and the overall flight just seemed okay, nothing extraordinary."
Pros: "Crew great, flight fast"
Cons: "Old plane"
Pros: "I had a short connection in Lisbon for a flight to Hamburg and a transfer agent was waiting in Lisbon to help those with short connections make their flight. That was super. Most airlines do not do that. I love that TAP still does food and drink on European flights."
Airlines flying to Madrid have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Madrid
Masks required on board, masks provided on flights to Madrid
Social distancing seating
Middle seats unavailable to book on flights to Madrid
Testing for antibodies, testing for symptoms for flights to Madrid
Waiving of change fees. Search flexible flights to Madrid