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Pros: Irish people are super nice at the airport, anywhere, as at the boarding The captain has a good sense of humor. Air Lingus both flights has good looking staff and they are nice.

Cons: The Airlines is Ari Lingus not British Airways Air Lingus has extremely tiny seats for a 11 hours flight. The technology on the plane was very slow and poor. The flight attendants hardly ever brings you water or juices and alcohol is not free of charge for an intercontinental flight. We got took off late cause of the weather but we were all safe.

Cons: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Cons: Entertaining on board

Pros: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Cons: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Cons: Pre boarding at the gate was slightly chaotic

Cons: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Cons: The airplane was really old.

Cons: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener

Cons: Entertaining on board

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Cons: The airplane was really old.

Pros: The service, was excellent

Cons: Other passengers not respecting the crews instructions.....

Pros: The service, was excellent

Cons: Other passengers not respecting the crews instructions.....

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Cons: - Leave on time - Working onboard Entertainment system

Cons: Entertaining on board

Pros: Irish people are super nice at the airport, anywhere, as at the boarding The captain has a good sense of humor. Air Lingus both flights has good looking staff and they are nice.

Cons: The Airlines is Ari Lingus not British Airways Air Lingus has extremely tiny seats for a 11 hours flight. The technology on the plane was very slow and poor. The flight attendants hardly ever brings you water or juices and alcohol is not free of charge for an intercontinental flight. We got took off late cause of the weather but we were all safe.

Pros: Crew was amazing

Cons: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Cons: Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Cons: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Pros: Irish people are super nice at the airport, anywhere, as at the boarding The captain has a good sense of humor. Air Lingus both flights has good looking staff and they are nice.

Cons: The Airlines is Ari Lingus not British Airways Air Lingus has extremely tiny seats for a 11 hours flight. The technology on the plane was very slow and poor. The flight attendants hardly ever brings you water or juices and alcohol is not free of charge for an intercontinental flight. We got took off late cause of the weather but we were all safe.

Pros: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Cons: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Cons: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.

Cons: On time.

Pros: Connection desk and gate attendance were the only people who tried to help fix the mistakes made by the people in madrid. Global access allowed to quicken our time spent going home after the mets that was our flight home.

Cons: the attendant at the connection desk did not understand why we had not been given boarding passes or allowed to check in to our flights in madrid. the gate attendants did not understand that even though we were numbers 72 and 73 person processed we were not allowed to check in, receive boarding passes or allowed to sit next to my sister who's reservation was connected to mine

Cons: The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew

Cons: WiFi

Pros: Food

Cons: Organization

Cons: complimentary water needed

Pros: The food. Crew was ok

Cons: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $

Cons: Pre boarding at the gate was slightly chaotic

Cons: The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew

Cons: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Cons: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Pros: Crew was amazing

Cons: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!