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Cons: Staff was very rude and not accommodating. I asked for water at one point and I was told I could only get tea or coffee. The team lacked a human component. I had been traveling since 8am Milan time without being able to get any food or coffee because I was jumping from plane to plane when I finally had 10 minutes to spare I grabbed a coffee and before even taking a sip I was told I couldn’t bring hot beverages on the plane. I wasn’t given an explanation just that I had to toss it out in a waste basket before even stepping onto the platform. I travel a lot for work and have always been allowed to bring my coffee onboard so this was not only a shock to me but very upsetting because this coffee would have been the only thing I would have in my stomach since dinner the night before, it was already 3pm Dublin time. Highly suggest customer service training for this airline. Another note, your team at baggage claim in Dublin gave us the wrong information about hour Aer Lingus and British Airways work. We were told that since we were switching airlines and even though our bags were tagged to go from Milan to London to Dublin to LA that we were responsible to recheck our luggage in with Aer Lingus. So not only did we have to grab our bags but go through customs and check in lines from departures. Needless to say we were running to our gate but not before someone in checking station telling us that we didn’t have to worry about the bags because they would have made it even though they were on the baggage claim belt in Dublin. It goes without saying, I will never fly with Aer Lingus or recommend it to anyone I know.

Pros: N/A

Cons: Didn't take Dublin to LA.

Cons: Let's see... Refused to check my bag because the flight was "over booked". The plane blew an engine on takeoff and then landed in Shannon, IR (150 miles west of Dublin). Once there, the airline had no idea what to do with us passengers (for 4 hours), eventually deciding to put us on buses back to Dublin. Once back there we were offered stand by flights to London, where we could try to find flights back to the U.S. (again, on stand by). When we finally got on another Aer Lingus flight (3 days later), my wife and I were asked for $80 to check a second bag. When we asked the desk agent to wave the fee because of our 1st flight mishap, we were told "Hey, you lived through it, didn't you?". Avoid this airline

Pros: Nothing

Cons: At Frankfurt Main airport the check in counter had initially only one person and the lines were very long. After about 30 minutes they opened 2 more counters. We were waiting at the gate for the bus and the flight time had passed , but no announcement that the flight is delayed. finally we get on the plane and then we get an announcement that we the plane does not have clearance for another hour and half. The entertainment on board is very very old stuff, and shockingly the food is also bad and no vegetarian food.

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Pros: Good crew

Cons: Some free snacks could have helped

Cons: It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Cons: The attendants could have been more hospitable

Cons: Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together.

Pros: N/A

Cons: All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Cons: More comfortable seats

Pros: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Pros: Great service in 1st class

Cons: All good

Pros: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Cons: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Pros: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.

Pros: No idea why BA charge for food and drink - budget airline trait

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Pros: The food was good, the crew was friendly, and the plane was clean.

Cons: flight out of Ghana was delayed by 2 hours.

Pros: the food was really good and the service was good.

Cons: the entertainment system for the trip from lhr to acc was a bit outdated