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Cons: The plane was very hot

Pros: My seat

Cons: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: Good beverage service.

Cons: Over an hour delayj for departure.

Cons: Dang the seats are just small in the coach area. Great smooth flight and my bag arrived where it was supposed to be. Cant complain there

Cons: I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. My flight from Chicago was delayed and nothing was done by the pilots to arrive on time. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. I am a frequent flyer, and will do everything I can Avoiding United going forward. Never United again

Cons: Too long of a line to get in the air and a bit long to get to gate

Pros: The crew really seemed to care about our comfort. They were very attentive and gave us extras if asked.

Cons: The check in at the airport and going through Customs in the USA but the overall flight was good.

Pros: They did a great job. Pillows and blankets were provided. We also got to have maps showing us where we were flying over and how long until we landed. Made the trip much easier. I've always appreciated the affordable flights Aer Lingus has offered travelers.

Pros: Window seat

Cons: Was hungry.

Pros: Flights were smooth and on time. Boarding was fine. I could walk around. Restrooms were clean. The egg breakfast dish on flight from LAX to Dublin was yummy.

Cons: The seats are too small. I'm 5'11 and had to have my legs in the aisle even though there was nothing under the seat in front of me. The sound system for movies and pilots was hard to understand - not clear. Aisles too narrow.

Pros: Everything better than good. Movies great and great selection. Food and Beverage service better than good. Flight attendants were awesome. Seats very comfortable. Just really a great experience in flying. One of the best!!!

Pros: The boarding process was much easier and faster. No delayed flights.

Cons: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?

Pros: It was a lovely easy flight, always lovely flying star alliance.

Cons: Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better

Pros: friendly and helpful crew

Cons: organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker

Pros: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.

Pros: Great !

Cons: Kosher meal a bit hard to open

Pros: Price for seat was very good. We left 30 minutes late but arrived early.

Pros: We got to our destination

Cons: Everything. Possibly the worst airline in Europe.

Cons: The entertainment system wasnt working on the first flight, and had poor content on the second flight.