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Good to know

Low season

November Best time to beat the crowds (9% less expensive on average)

High season

July Most popular time to fly (14% more expensive on average)

Average price round-trip

€246 (avg. price over the last 2 weeks)

Good deal round-trip

€126 or less

Good deal one-way

€56 or less

Top tips for finding cheap flights to Rome

  • Looking for cheap airfare to Rome? 25% of our users found tickets to Rome for the following prices or less: From Dublin €46 one-way - €75 round-trip, from Cork €168 one-way - €189 round-trip, from Shannon €283 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, February and December. The cheapest month to fly to Rome is January.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Rome flight deals.

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Top 5 airlines flying to Rome

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 8,994 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Pros: "Friendly crew"
Cons: "Not piling up people like sardines in a can."

Cons: "We were packed like sardines! My flight made me want to retire from traveling!"

Pros: "Everything"
Cons: "Checking, boarding, flighting"

Cons: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Cons: "We were happy with everthing"

Pros: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Cons: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."

Pros: "Crew was kind and gracious."
Cons: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Cons: "nothing"

Cons: "One hour delay. Last minute change of seats."

Pros: "The space of the seat is wide. Nice chocolate."
Cons: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Pros: "Left on time. Quick flight."

Pros: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Pros: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Cons: "The food standard seemed to be lowered a little bit, but still very well prepared."

Pros: "Very attentive staff, good food and drinks."
Cons: "We paid for upgraded seats that were still very tight."

Pros: "Loved the warm and very delicious quiche, thank you!"

Pros: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Cons: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."

Pros: "Good and fast service"
Cons: "The size you allow for the hand baggage is insufficient"

Cons: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Pros: "Basically the worst flight ever"
Cons: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"

Pros: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Cons: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Pros: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Cons: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Pros: "Kindness, courtesy and smiles"
Cons: "nothing in particular"

Pros: "on time, good food, pleasant service"

Pros: "Crew was courteous."
Cons: "Nothing"

Pros: "Kind crew and a short flight"
Cons: "Snack choices too limited, but it was great that they even had them."

Pros: "No assists"
Cons: "Poor service"

Pros: "Overall good"
Cons: "Delay"

Pros: "Most everything about the process."
Cons: "Person in front reclined chair fully and left virtually no room for sitting!"

Pros: "Swiss is always a tad nicer than the alternatives"

Cons: "Seats too small/legroom."

Pros: "A snack was actually served on board! With a beer if desired."
Cons: "Change of planes at gate produced some boarding confusion."

Pros: "See above. Zurich is a very easy airport and even though our layover was short we never felt rushed or stressed."

Cons: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"

Pros: "EXCELLENT LEG ROOM"

Pros: "The crew was entertaining and pleasant. The flight was short and easy."

Pros: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Cons: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."

Pros: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Cons: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."

Pros: "the captain was great"
Cons: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Cons: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Cons: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."

Pros: "?"
Cons: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."

Pros: "Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though"
Cons: "Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel"

Cons: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Pros: "Service was great --"
Cons: "Pulled a muscle trying to get out of the seat to use the bathroom-- seats are just too close--dangerous..."

Pros: "Zurich airport"
Cons: "Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely."

Pros: "Beautiful new jumbo jet"
Cons: "Changed plane and seats so boarding was delayed"

Pros: "Short flight. Not much is expected. 3 stars for no rating, except comfort. Small seats/felt cramped. Not a huge deal since it's a short flight."
Cons: "No negatives or anything that caught me off guard."

Pros: "Entertainment, movies music were good selections. We enjoyed them. Although the headphones jack socket for my wife;s seat didn't work properly. They should maintain their equipment better."
Cons: "In Zurich if you travel to US or Canada, they have just before the gates some security check that ONLY verifies the passport. It seemed weird to me. Why are they not excluding transferring passengers from this nightmare. Because it is a nightmare. Long and disorganized lines where travelers, that have diverse leaving times, are trying to enter 4 check points that work slow and nobody manages all that mess. On the plane, absolute unnecessarily (they had extra unoccupied seats) they took one of our carry-on-s with the check in luggage. The seats are extremely tight and offer a very small place for the economy class. Nothing special about the food."

Pros: "Nearly all Flights on time"

Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"

Cons: "Luggage did not arrive."

Pros: "Nothing"
Cons: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"

Pros: "The airline staff was great. Everyone really helpful."

Pros: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Cons: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Pros: "Good service."
Cons: "Nothing."

Pros: "Staff were excellent. Helped me with storing my insulin in the fridge."
Cons: "Departing the plane into steps to z bus carrying heavy bags with no help."

Pros: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Cons: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Pros: "Much shorter flight time."
Cons: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Cons: "Seems like they want to nickel and dime you for everything now..."

Pros: "It was overall a great flying experience."
Cons: "One of my connections was way too short. I almost missed my flight. I had to run!"

Pros: "Boarding was automated gates was easy."

Pros: "Once again, the in-flight crew was excellent."
Cons: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Pros: "There's nothing much that's positive to say about this leg of our journey."
Cons: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Pros: "The service to clients number one. I like"

Pros: "Served sandwiches even though 1.5 hour flight."
Cons: "Slow and unorganized boarding. Crew was not outwardly friendly."

Cons: "Having to go through passport control and security a second time took too much time for the connection between flights."

Cons: "Same as above"

Pros: "Nothing good to say"
Cons: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Pros: "Efficient crew. Quick service, quick flight."
Cons: "No negatives."

Cons: "Did not happen"

Pros: "Plane was clean, crew nice and courteous."
Cons: "Food."

Cons: "I was not allowed to take my cabin bag and was forced to check it in at the checkin counter. The reason mentioned to me was the flight is small. Contradictorily, travellers after me in the queue were allowed to take cabin bags."

Cons: "Short flight so no entertainment provided or needed."

Pros: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Pros: "Flight was on time. We boarded and left on time. Flight attendants were friendly and courteous. I was happy to get a complementary sandwich and drink on such a short flight. We arrived at our destination earlier than expected. Seats were no frills, but decent. Overall good experience."
Cons: "Boarding is stressful. A free for all. I wish they would announce and board one section at a time. I'm traveling with children! I don't want extra stress of people being so pushy. Also,on arrival the bus back to the terminal was similar."

Pros: "The crew. They made an uncomfortable flight acceptable."
Cons: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."

Pros: "Crew was very friendly and eager to help, as I was traveling alone with a baby"

Cons: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Pros: "I liked when I thought I had my new booking."
Cons: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."

Pros: "New crew on first flight but they we're even"
Cons: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"

Pros: "the crew was good"
Cons: "the food was poor"

Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Pros: "Nothing"
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"

Pros: "Excellent service. Excellent food! So thoughtful."
Cons: "Seat is not premium."

Pros: "Roomy flight, professional crew, great service."
Cons: "Check in with an extra bag or overweight baggage is cumbersome. You must first check in, then take bag elsewhere to pay fee, then take bag back to check in."

Pros: "Nice crew"
Cons: "Small leg space"

Cons: "Delayed - but made up for later!"

Pros: "The crew was very kind."
Cons: "There was a lack of communication with boarding and there was no one to check us in at the airport. We are paying you thousands of dollars, perhaps you could have someone check people in."

Cons: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."

Cons: "Lost my Baggage for 2 days."

Cons: "Breakfast was just a roll. I would have preferred eggs."

Cons: "This was a united flight. The personal was not helpful, only in helping me communicate with the airport in Rome to change my flight. I had to pay 97 euros for this change. I am upset and think it is not fair that I need to pay for a problem united had with their flight. I also think star Allience failed as they were not able to resolve the problem with their partner airlines."

Pros: "The food was pretty exceptional for a 2 hr flight."

Cons: "My connecting flight to Rome wasn't listed on any monitors, and four people couldn't find Terminal A on the map. Fortunately I found some fellow Americans who also couldn't find Terminal A , lower numbered gates, from our current Z gate. We went to the right, following most disembarked passengers and signs for some A gates....a mess! In the end, we had to go all the way back, past our original gate to a Customs area where they just stamped our passports and onward to our gates. It seemed like the signs only helped if you were going in the correct direction to begin with. Even my German friend said how bad that airport is for directions!"

Cons: "The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane."

Pros: "Great flight"

Pros: "Crew was friendly and capable."

Pros: "It was our first time to fly Lufthansa and the overall experience was exceptional. The flight crew was great. We enjoyed the food, drink and movies. We would definitely fly Lufthansa again!"

Pros: "Comfort"
Cons: "Internet"

Pros: "The crew was very kind"

Pros: "Confort and kindness"
Cons: "It was too cold"

Pros: "Muslim food"

Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."

Cons: "Information on arrival time was not correct"

Cons: "Time"

Pros: "The crew were excellent and seats were comfy."
Cons: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Pros: "Landing"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Pros: "Easy to board and easy flight."

Pros: "I slept pretty much the whole time"

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Pros: "Good flights. Good prices."

Pros: "Very friendly service!"

Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Cons: "suitcase didn't turn up, although connection was quite tight"

Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Same as above"

Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Cons: "Provide hot water"

Cons: "We were led to believe checked bag was included in fare. It was not and cost an extra 50 Euros."

Cons: "The seats were very tight and narrow"

Pros: "Same comments"
Cons: "Same comments"

Cons: "Would it be too much to ask for a free beverage for the almost 3 hour flight between Dublin and Rome?"

Pros: "The flight did get us from Dublin to Rome"
Cons: "I asked an agent at the desk at the gate if we could bring our carry on luggage and a backpack onto the plane. She said of course. When we actually got to the desk to check in another agent made us check our bags. Ours was the only luggage at the bottom of the stairs in dream the plane. There was plenty of storage space in the bins by our seats. We did not appreciate yes. In addition, I had to throw out a perfectly good cup of coffee because they would not allow it on the plane. Come to find out that they don't offer anything complimentary. You must pay for everything including coffee and soda. I have never flown on an in airline like this. I did not find the flight attendants particularly friendly as well."

Cons: "They downgraded the flight and kicked 30 people off-including me. I am now sitting in London waiting for a flight to Rome. This is unacceptable."

Pros: "Flight attendants were friendly."
Cons: "Baggage was lost for over 24 hours, and we had to go back to airport to retrieve it when it wasn’t delivered."

Cons: "All of our luggage was left behind by Aer Lingus in Dublin when we caught our connecting flight and now we are in Rome without any clean clothes! Being here without our luggage is unacceptable."

Cons: "No comp food or even water. ridiculous! Limited service, and nothing to make up for it. Nobody from Aerolingus to deal with the lost bag. REALLY!????"

Cons: "Not even free water"

Pros: "Flight was nice and was told when there would be turbulence"
Cons: "Boarded/left 20 minutes late"

Cons: "We arrived at Dublin airport two hours before our flight--as instructed--and had to enter an enormous line. Finally, we were instructed to leave the line after almost an hour and a half and were then informed that our tickets had been sold to someone else (we were bumped!). Aer Lingus tried to "normalize" this by explaining that they always "overbook" by 10%. How irresponsible! Instead of arriving in Paris at 4:30 PM (a direct flight) we had to take a flight to London and then to Paris and arrived at 11 PM exhausted (the bus service to Paris had closed down and we had to take a taxi). We will never fly Aer Lingus again. Aer Lingus created the long line to create this very situation!"

Pros: "I had an aisle seat."
Cons: "There was very little leg room, and no comfort for a tired traveler. This was the last leg coming in from Boston and having a 2 hour layover before continuing. The 2 hour trip seemed longer than the 6 hours it took to get to Dublin. The food service never even asked my row if they wanted to buy drinks/ food, even though my seat neighbor clearly put their tables down in anticipation of getting something to eat/ drink. A set of travelers had difficulty comprehending the rules about sitting in the exit row, and the stewardess was not very helpful, but looked angry and exasperated."

Pros: "Aer Lingus is a great airline overall."
Cons: "The movie selections. Too much Sci-fi and/or action adventure. Please mix it up with a variety of genres"

Pros: "Sincerely polite cabin crew and the captain gave a detailed description of the flightpath - more than the usual elevation and travel time."

Cons: "Weather delays. No water except for purchase"

Cons: "Guy at check in was rude and insulting and my bag didn't arrive."

Cons: "Airline lost my luggage..."

Pros: "Wonderful crew"
Cons: "paying for everything including a little sandwich and a glass of wine. Being late departing and having a rowdy group of men on board going to drink beer in Prague"

Cons: "Seats don't recline. Didn't tell all snacks and beverages were not complimentary"

Pros: "Prompt"
Cons: "All good and drink cost extra and there was no entertainment."

Pros: "Timely and clean. Great crew"
Cons: "No entertainment, boarding was unorganized, everything for pay even water"

Cons: "This flight was connection to Rome from US. In Rome, my luggage never made it. Same flight a few days earlier, my mother has the same thing happen. If they can't get luggage on a connection, something is wrong. There was plenty of time. Otherwise flights were fine."

Cons: "That we paid for breakfast for that segment. Cramped & I'm average."

Pros: "Nothing"
Cons: "Everything"

Pros: "Average"

Pros: "The seats were very hard (and no entertainment, of course). The crew was spectacular though. The captain made a picture perfect landing in heavy, heavy fog. He kept us informed of the possibility that they might overshoot the runway and might have to try a second approach (although that didn't hsppen). The touchdown was gentler than most flights I've been on when the weather conditions were perfect."

Pros: "Crew was friendly"
Cons: "No entertainment and no snack I don't believe"

Pros: "Crews attention to sick passenger"
Cons: "Coffee 3 euros? Pay for everything?"

Pros: "Pleasant crew, efficient boarding, comfortable seats. Food was good as was the wine I purchased."
Cons: "First set of earphones didn't work properly. Second set was better, but sound quality was still weak. Had dual prong outlets, so couldn't use my own. Entertainment offerings were decent, but not great compared to other airlines."

Pros: "Coffee"
Cons: "Coffee was 3 euros?"

Pros: "Good ticket price."
Cons: "High priced sandwiches and beverages. Even coffee/tea is for additional charge."

Pros: "It's a real airline, with counters to check in. Staff was very friendly."
Cons: "Not even water for free."

Cons: "Airline lost my luggage."

Cons: "11 hours in Heathrow. I will use another airline just to avoid Heathrow next time. You chnged my itinerary putting me there for 11 hours. This was not my choice"

Pros: "Nice plane, nice crew, the airline with the best cup of tea and it is the only airline with Tayto Crisps."

Pros: "Food was good"
Cons: "Alcohol was not free"

Pros: "We had a very pleasant experience with Aer Lingus and will not fly to/from Ireland on any other airline from now on!"

Pros: "The landing was very smooth"
Cons: "It took a very long time to get off the plane"

Pros: "A pleasant flight, good crew."
Cons: "They lost a bag and so far, 36 hours later, have not responded to our recorded messages, which us the only option we've found to reach them."

Pros: "$3 cup of coffee tasted like mud."

Pros: "The flight attendants were kind. I cannot say much about the boarding process. They boarded from the front of the plane to the back (which is the least efficient way of boarding), but I was travelling in a wheelchair, so I received priority boarding."
Cons: "I fell asleep before the plane even took off - it had been a long day. Because of this, I missed the snack and beverage cart. When I awoke, I was very thirsty. I could tell I was dehydrated. I asked the flight attendant for a beverage, and she prepared a glass for me and grabbed a Coke. Then asked for $2.50. I didn't have any money on me. I also have never known a flight to charge for your first non-alcoholic beverage. The seats were cramped. I have short legs, but my knees were an inch or so from touching the seat in front of me. When the person in front of me leant back, they were practically in my lap. I also did not have much space between me and the person beside me. The rows were three deep, and I sat near the window. Getting up to use the restroom, I was practically crawling on the other passengers' laps. There was no in-flight entertainment, but I wouldn't have expected it out of such a short flight (~2 hours from Dublin to Lisbon)."

Pros: "I liked that the flight time was relatively short."
Cons: "The crew seemed to be a bit put out that there were passengers -- as if our presence was a bit of a bother. Kind of odd."

Pros: "Absolutely nothing. Dread the return flight"
Cons: "Plane was to take off at 0740 and finally took off apx at 0850 we missed our train had a hassle changing our tickets. Staff on this plane was exceptionally rude. Couldn't even get a free glass of water. You would think because of the long delay a complimentary beverage would be offered. Would like an upgrade at no cost for the return flight for us"

Cons: "We landed at Logan early, but then had to wait for a gate. We still arrived at the gate a little ahead of schedule."

Pros: "....?"
Cons: "Everything was a cost. Nothing was free. The flight attendant would not bring us a cup of water after a wouldn't pay for the bottle one. My kids where thirsty Airfare is so expensive now days that drinks ( water, milk, juice should not cost anything) and the plane should be cleaned. Sorry."

Pros: "Plenty of room"
Cons: "All was well!"

Pros: "seats were comfortable! No entertainment but I didnt need any so no problem."
Cons: "boarding was delayed and gate area small, cramped"

Pros: "The plane felt fairly new, and I snoozed comfortably (well, as comfortably as it gets) all the way to Berlin. Unlike on Ryanair flights, these seats actually recline. The captain kept us well updated on take-off and landing; when he came out personally and stood with the crew to see us leave the plane at the end, I was hooked."
Cons: "If someone had been sitting in front of me, and reclined (like I did), I may have had them literally in my face. A few more inches between seats would surely help..."

Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."

Cons: "Flight was delayed for 4+ hours"

Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Cons: "Flight was delayed"

Cons: "New variety of food"

Pros: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Pros: "Great newer plane, great service!"

Pros: "Crew very professional"
Cons: "Boarding was a little confusing"

Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Cons: "No entertainment facilities"

Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Pros: "Crew members"
Cons: "Up to 1 hour late and they leaved my baggage in Paris"

Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Pros: "Nothing"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Cons: "Na"

Pros: "Flight on time"
Cons: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Pros: "Nothing"
Cons: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Pros: "Modern aircraft with power, big screens etc"
Cons: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Pros: "Nothing"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Pros: "Nothing."
Cons: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Pros: "Ok"
Cons: "Nothing"

Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Cons: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Pros: "Nothing."
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Pros: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Pros: "I didn’t actually liked the entertainment"
Cons: "I just didn’t enjoy the entrainment."

Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Pros: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Pros: "Good service at gate and on board"

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Cons: "It was delayed"

Pros: "The check in process was much better in the CFG airport than SFO. Very organized."
Cons: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."

Cons: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Pros: "the Airline"
Cons: "The Airport, Security, Boarder control."

Cons: "Air France lost my luggage and they can't find it in the computer system."

Pros: "Great crew"
Cons: "Food could be a bit better. White bread is unhealthy."

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pros: "Panamá airport is a disaster, unorganized and dirty"
Cons: "Panamá airport"

Pros: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Cons: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Cons: "Left a little late for no apparent reason."

Pros: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Pros: "Warm and elegant service"

Pros: "Professional and helpful crew."
Cons: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."

Pros: "Great service by attendants Spoiled us with food"
Cons: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Read more about SWISS
COVID-19 information

Safety measures for airlines flying to Rome

Airlines flying to Rome have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Rome

Mandatory masks

Masks required on board, masks provided on flights to Rome

Social distancing seating

Middle seats unavailable to book on flights to Rome

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Testing for antibodies, testing for symptoms for flights to Rome

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