|Top route||Ankara Esenboga to Istanbul|
Pros: Same as the first flight.
Cons: Same as the first flight.
Pros: The crew was not amazing, it was okay The cabin was clean. Food was dog food. The seat was uncomfortable but no different from other airplanes of other airlines. Entertainment (if the selection of senseless movies could be called that) was okay to boring.
Cons: For the price, overall conditions could be better, at least the food and drink could be better.
Pros: I liked the ability to check in online
Pros: The crew ere very attentive.
Cons: Everything was great except that I find I have little taste for Turkish food. I as see this as my own failing, not the airline's.
Pros: Crew was amazing and flight was comfortable
Cons: Great flight
Cons: Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal.
Pros: Plane was good,very comfortable clean and new.Entertainment was great.Crew was nice.
Cons: Food wasn’t good at all, very low quality and it didn’t taste good.And prices for extra language (190$) is way too expensive.
Pros: Crew was excellent, and the distance between rows are enough so seats are very nice.
Cons: Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules.
Pros: Crew was excellent & amazing, The Seat was comfortable & have good space between the rows.
Cons: only food more improvement, I know that's the effect of COVID 19 VIRUS & IT IS NOT OF THE Turkish Airlines thankfully, but thy are following the rules.
Pros: The crew was good and the seat allocation and comfort was excellent.
Cons: Food was below average. This needs to be improved otherwise it is not worth it.
Pros: Great crew, clean bathrooms, second baggage free
Cons: Hot meals and different drinks available like coke or sparkling water, with payment if necessary .
Pros: Not much really
Cons: Boarding, food, seat comfort. Essentially everything
Pros: The aircraft is a marvel.
Cons: The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain...
Pros: Seats were horrible and the crew was thr most unprofessional crew
Pros: The airplane was brand new and the service was very good.
Cons: The ground handling team was very rude and they refused to help me and they acted very aggressive for no reason
Pros: I only like the hand sanitizer and a mask that gave us
Cons: The food they service was bad
Cons: At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good
Pros: Nice flight
Cons: The food
Cons: They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel.
Pros: All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule.
Cons: The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking.
Cons: Flights are not on time with random cancellations.
Pros: The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway.
Cons: Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?
Cons: They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up.
Cons: Horrible food, crew wasn’t nice
Pros: food is really bad, people are not taking social distancing seriously
Pros: Not applicable.
Cons: I was not permitted to check in and board the flight due to incorrect information about the policy and refused to consider my written proof to the contrary.
Pros: Not applicable
Cons: I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision.
Cons: Need better food
Pros: Highly professional and nice crew. New airplane.
Cons: Replace sorry sandwiches with normal food.
Pros: No sops followed
Cons: Food is really bad and they never even bother checking with any one same burger which is cold dry
Pros: Nice crew and good service
Cons: The other passengers are not very orderly when boarding. Passengers could have been more spaced out.
Cons: everything...terrible airline
Pros: The service
Cons: The sandwich
Pros: Nothing at all,I had a horrible flight
Cons: timing and be more respectful to the costumers, and be nice
Cons: Cheep no food
Pros: Lady “Setora” at the check-in was amazing. Very nice, kind and helpful person.
Cons: Food service .. we where very hungry and thirsty during the flight. They barely give you some snacks .
Cons: there is little time for lay over in turkey going to Egypt one hours is not enough.
Cons: Please improve food. Same cold sandwich was given again and again. There was no tea, coffee, cold drink, fruit or chocolates. The menu was very bad. We are disappointed with food.
Cons: Food was very poor. They gave us same food every time in all flights. Sandwich was not good. There was no tea, coffee or cold drink. Not even fruit or any chocolates. Food made all of us very upset.
Cons: I love it
Pros: Boarding that’s all.
Cons: Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome.
Pros: Friendly and helpful crew
Cons: Food and spaces between seats
Pros: High end crew
Cons: Food and spaces between seats
Pros: Good cleaning impressions.
Cons: The food catering was mediocre, food was serve on prepackaged boxes instead of hot meals. No alcoholic drinks or other refreshments were offer due to Covid.
Pros: It was clean. The aircraft was new, well maintained.
Cons: The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines.
Cons: Seats were torn and adjustments were malfunctional. No drinks were offered. Wifi did not work either.
Cons: It would be great if you could serve warm food instead of bread.
Pros: The crew was polite but did not enforce social distancing when boarding. Disembarkation was chaos with everyone pushing to get off the plane.
Cons: Calling people to board by rows would have made it less chaotic. Disembarkation was a dangerous disorganized mess.
Cons: Was perfect
Pros: Nothing. This was the worst flight I've been on in years.
Cons: The food was awful, the lounge was worse than the free ones, and the service was absolutely the worst I've experienced in years.
Pros: The crew did their best. The company, the policies, the times ... a different story.
Cons: Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer.
Pros: On time
Cons: I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?
Cons: The food was terrible. Turkish airlines used tp have great food. I understand the cold sandwiches are because of Covid but they could have been much better.
Pros: The crew was nice. But it took forever to get our luggage when we arrived. We waited half an hour!
Cons: The luggage took forever to come out after we landed at JFK. Also, the quality of the food was not good on the plane.
Pros: Pilot's landing was top noch.
Cons: During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that.
Operating as Turkey’s national flag carrier, Turkish Airlines has a large presence in world aviation and flies to more than 100 countries. Particularly focusing on transporting passengers to Europe, Asia and Africa, international flights make up a large section of the company’s scheduled services.
The airline’s primary headquarters are in Istanbul, where they operate a maintenance facility responsible for the upkeep of their fleet. Turkish Airlines also has a hub in the capital city of Ankara. Using a combination of Boeing and Airbus planes, the most common models are the Boeing 737 and Airbus A321. A distinctive red tail is featured on all aircrafts of the fleet.
Joining as a member of the Star Alliance in 2008, hub-sharing and route combinations allow customers to reach all across the world. Passengers can also benefit from access to shared airport lounges and quicker travel times. They have codeshare agreements with popular carriers such as United Airlines, Etihad Airways, Air China, Air Canada and JetBlue.
The cabins are split between Economy and Business Class. Turkish Airlines have been voted the World’s Best Premium Economy Airline with features such as adjusted toy seats for children and an amenity kit including earplugs, lip balm, socks and a sleep mask. In the Business section, passengers will find in-chair massage functions, a reading lamp and porcelain tableware. Upgraded customers are also treated to Turkish cuisine on all flights, while the Economy section has a more standardized international meal. There is also a dedicated Business Lounge with entertainment facilities such as gaming consoles, a children’s play area and a piano.