Traveller reviews
Overall rating
7.4
Good
Based on 8,000 reviews
Boarding
7.1
Comfort
7.1
Crew
7.8
Entertainment
7.6
Food
7.4
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Turkish Airlines information
| IATA code | TK |
|---|---|
| Routes | 1058 |
| Top route | Ankara Esenboga to Istanbul |
| Airports served | 288 |
| Top airport | Istanbul |
Turkish Airlines traveller reviews
Pros
"Nice crew and good service."
(in 764 reviews)
"Food and entertainment was great"
(in 436 reviews)
""Crew amazing, seats were comfortable""
(in 136 reviews)
Cons
"Comfort and food with good entertainment"
(in 318 reviews)
"Little more comfortable seats."
(in 429 reviews)
"The food was good too"
(in 729 reviews)
Recent reviews
Traveller rating
4287
1560
895
981
16
Find reviews that mention:
food was good
flight attendants
great flight
connecting flight
good flight
great service
crew was great
entertainment system
great entertainment
seats were comfortable
business class
customer service
great airline
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2.0
The flight is canceled due to the weather, has to stay overnight at the airport, no available flight to LAX next day, had to change the destination and pay out of pocket for the other flight to LAX.
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4.0
The flight is canceled due to bad weather, no available flight next day, had to change destination the next day and pay extra money to go to Los Angeles
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10.0
Flight was 20minutes delayed with no official announcements as such but not a huge deal. Smooth experience otherwise.
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6.0
Was misdirected twice, also as a side note, RBC Avion rewards visa has the worst customer service when you need them. Switching cards as soon as I use all my points
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10.0
Everything was great more than I thought. Thank you Turkish Airlines.
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10.0
Everything was perfectly fine! The crew members are all polite and generous! The service was first-class! Turkish Airlines is the best of the world!
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6.0
The Layoever in ISTANBUL WAS TOO SHORT. We did not have enough time to cross the entire airport, back through security check and then cross again. It is not reasonable and not right for the airline to sell tickets with unreasonable layover times or to have a representative fast track the process.
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6.0
The layover in Istanbul was 1 hour 5 mins. That is NOT ENOUGH TIME to get from one gate to another and go through security again. By the time my plane landed from Kiev to Istanbul, the flight to San Francisco was already boarding. I had to cross a very long airport, go back into security check and then run another 15 mins. I barely made the flight and they were about to close the door when I arrived. Turkish Airlines should NOT SELL TICKETS WITH SUCH SHORT LAYOVER WITHOUT ACCOMODATING US or helping us to get to the other gate faster. It was a very bad experience. Why sell tickets with unreasonable layover times? It is not fair for the customer and not feasible to make the flight.
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10.0
Everething was exellant
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10.0
Everthing was exellant
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10.0
The best
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10.0
I will never change airline company the best
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10.0
Excellent food
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10.0
Great food, great service, great plane
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10.0
Very efficient. Crew was a little ocd but otherwise very friendly abs helpful
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8.0
Customer service.
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10.0
Staff is excellent. Friendly and helpful. Food was quite good. Boarding process is smooth and quick, and our flight was timely.
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6.0
The pre-boarding crew in Istanbul for the flight to NYC did not have accurate information on Covid requirements - kept insisting I need a PCR test, when in fact an antigen test was sufficient for my category of travel. Created unnecessary tension.
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10.0
they give me good service. Thanks
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6.0
Cheaper price compare to Emirates and Qatar.
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2.0
Very poor customer service Airport staff has no compassion Hotel stay was worst ever in my life Very rude hotel staff No food provided during hotel stay Flight connected delayed for 6 hours on outbound flight and missed connection due to flight delay on inbound flight
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6.0
Old plane , not business class comfort , compare to other airlines.
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6.0
Not Worth for business class price .
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10.0
Everything is fine
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6.0
Crammed in the middle seat of a 3 seat-row, facing the wall
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10.0
Excellent 👌
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10.0
👍
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10.0
It’s great staff and very good service
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10.0
It was an 11-hour flight and the crew made every effort to maintain our comfort. Good equipment, good food, and great service.
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10.0
On-time, very good equipment, service and food, attentive and professional staff.
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Turkish Airlines FAQs
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Flight status
Turkish Airlines route map
Top airports served by Turkish Airlines
- Istanbul Airport (IST)
- Istanbul Sabiha Gokcen Airport (SAW)
- Antalya Airport (AYT)
- Ankara Esenboga Airport (ESB)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Adana Airport (ADA)
- Trabzon Airport (TZX)
- Milas–Bodrum Airport (BJV)
- Dalaman Airport (DLM)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Gaziantep Airport (GZT)
- Nicosia Ercan Airport (ECN)
- Kayseri Airport (ASR)
- Paris Charles de Gaulle Airport (CDG)
- Moscow Vnukovo Airport (VKO)
Turkish Airlines contact information
- TK IATA code
- +353 1 5251849 Call
- turkishairlines.com Visit
Overview of Turkish Airlines
Operating as Turkey’s national flag carrier, Turkish Airlines has a large presence in world aviation and flies to more than 100 countries. Particularly focusing on transporting passengers to Europe, Asia and Africa, international flights make up a large section of the company’s scheduled services.
The airline’s primary headquarters are in Istanbul, where they operate a maintenance facility responsible for the upkeep of their fleet. Turkish Airlines also has a hub in the capital city of Ankara. Using a combination of Boeing and Airbus planes, the most common models are the Boeing 737 and Airbus A321. A distinctive red tail is featured on all aircrafts of the fleet.
Joining as a member of the Star Alliance in 2008, hub-sharing and route combinations allow customers to reach all across the world. Passengers can also benefit from access to shared airport lounges and quicker travel times. They have codeshare agreements with popular carriers such as United Airlines, Etihad Airways, Air China, Air Canada and JetBlue.
The cabins are split between Economy and Business Class. Turkish Airlines have been voted the World’s Best Premium Economy Airline with features such as adjusted toy seats for children and an amenity kit including earplugs, lip balm, socks and a sleep mask. In the Business section, passengers will find in-chair massage functions, a reading lamp and porcelain tableware. Upgraded customers are also treated to Turkish cuisine on all flights, while the Economy section has a more standardized international meal. There is also a dedicated Business Lounge with entertainment facilities such as gaming consoles, a children’s play area and a piano.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.