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Pros: "The 'ease' of travelling with B. A., the efficiency of the staff and the comfortable seats in the plane all added to an enjoyable trip."

Pros: "Crew was nice, complimentary refreshments on board. Seat had spacious leg room."
Cons: "Flight was an hour delayed."

Cons: "Nothing"

Pros: "The hot bacon sandwich for breakfast was generous for economy."
Cons: "We left late but I’m not sure the airline could do much about it."

Pros: "The seating configuration. Complementary drinks."
Cons: "The chance to be able to volunteer the hand baggage in Dusseldorf airport the same as available in London Terminal 5. The plane is small and it is best to have it sent to the haul after clearing security. This was not offered at any stage at Dusseldorf."

Pros: "nice crew"
Cons: "missed the connecting flight due to delay"

Cons: "Delay of a half hour."

Cons: "Be on time so we dont miss our connection"

Pros: "Flight and on board service was fine"
Cons: "It is not acceptable when arriving at the recommended time, at a major airport, with a major airline, to find no desks open. We checked in online but our passes “could not be issued”. There were no self service terminals so we stood waiting an hour. Staff were sitting idly but not serving customers."

Pros: "More legroom comes as standard, compared to competitor airlines on the same route with the same aircraft"
Cons: "The interior of the plane is a little bit tatty"

Pros: "I like every single thing staff was kindly, smiley and helpful. Check in easy, I liked very much our pop corn and Fanta complimentary offer as also our quick trip. Landing smoothly and nicely"
Cons: "there was nothing I didnt like"

Cons: "All ok"

Pros: "Easy flight"
Cons: "choice of snacks, unfriendly staff"

Pros: "Staff very attentive and friendly"
Cons: "Because some of the passengers had not booked in online they were selected to be admitted from fight if takeoff problems occurred. Apparently there was a problem due to high wind gusts in taking off from Florence but information was very minimal and not displayed to passengers. People should not be discriminated because they are unable to go online!"

Cons: "Better not be hungry while boarding"

Pros: "I think I may have had more room in the seat on this little plane than when I crossed the ocean. Also the window seemed bigger. Very comfortable flight."

Pros: "punctual ,good service"

Cons: "Il"

Pros: "The crew were lovely and the seats comfy for the 2hr flight"
Cons: "Having to board the plane in the pouring rain by running across the tarmac."

Pros: "As someone who hadn’t flown with BA for a while, I certainly had positive experience with this flight. The staff was professional and the boarding/disembarking processes were smooth and quick."
Cons: "Need to work on punctuality. Would have been an excellent journey if it wasn’t for the delay."

Cons: "Called me a no show even though I was there."

Pros: "Ease of boarding, staff was delightful, flight was early arrival, everything was super."
Cons: "We arrived with 3 hours before our flight, as recommend for International travel. But we were not allowed to check our bags until 9:50 AM. We waited on line for almost 2 hours! If we had been told of this restriction we could have gone to a lounge to relax. Instead we waited a long time on foot."

Pros: "Stuff happens outside of the company's control and the inbound flight was an hour late due to crew absence. We were kept informed along the way and we boarded 55 minutes later than expected. However I couldn't have wanted for a better inflight service. Charming helpful and effective."
Cons: "Having to wait for the delayed flight."

Pros: "The seats were spacious"
Cons: "There were no gluten-free food options, not even an apple, so no food for us."

Pros: "Better than Ryanair/easyjet but then again. That’s nothing to write home about"
Cons: "My flight was delayed for 2 hours. The plane was old dirty and stinky. I paid last minute for my flight so it was a lot more than usual so I feel ripped off because of the poor quality"

Pros: "Leg room service and food all included and excellent"
Cons: "Unable to get e tickets,so need to find somewhere local to print ticket within 24 hours of return"

Cons: "I missed the flight not because of me, but the confusion information that a staff gave it to me."

Pros: "Free wine or beer"
Cons: "Late"

Pros: "Flight was comfortable and boarding was completely stress free. Myself and my partner checked in online with ease and were at our gates efficiently upon departure and return"
Cons: "Our flights were delayed 3 hours and 20 and although we were compensated for lunch at the airport, when handing out refreshments onboard we were completely missed out. Also pretty annoyed to find that we could only use the lunch vouchers in a hand full of the bars and restaurants."

Pros: "Timing and low cost for some flights"
Cons: "High cost some flights makes planning challenging."

Pros: "Aircraft was excellent LCY is very convenient Price was very competitive for most trips"
Cons: "BA is BA, Better than low cost guys but not LH Sometimes prices are high, with coach being higher than Club."

Cons: "Flight was fine LCY Worked very well. You are BA I DO NOT WANT TO BE NICKLE AND DIMED TO TAKE LUGGAGE. Yare not Ryan Air. If there is a charge make it clear when I buy the ticket. I do not expect to have to tell BA to grow up."

Pros: "Crew was nice. Small planes have better nicer seats and more leg room"
Cons: "Massive delay due to snow, no vouchers given until flight was cancelled (and it was all closed). Only updates were via BA app or email. Next day flight also delayed, and again delays communicated only via app or email (not at signs at airport)"

Pros: "The flight itself was fine. On time, clean aircraft and professional."
Cons: "But the food policy is a joke. They wouldn’t give us anything, including water without buying it. I had no local currency and was waiting until I landed to use the ATM. When flying, people need water."

Cons: "THE BACK FIRST TOOK MY MONEY, THEN MY FULL PASSPORT DETAILS AND THEN DENIED ME FLYING BECAUSE THEY PUT MY SURNAME TWICE ON THE BOARDING PASS. THEY ARE ALWAYS WIN. I AM OUT OF POCKET FOR £170 AND DELAYED BY 2.5 HOURS. THIS IS THE WAY THEY MAKE THEIR MONEY - BY CHEATING ON PASSENGERS."

Cons: "City Airport crowded and overly commercialised. Rip-off prices."

Pros: "Ease of checking in and getting to departure gate at London City Airport."
Cons: "No food or drink on flight for normal travellers."

Pros: "Nothing"
Cons: "Bad service, messed up booking, change me to the last row at boarding, I can keep going"

Cons: "Flight was delayed by seeming incompetence by ground crew in dealing with removal of bag from airplane"

Cons: "The boarding process was like a Third World country. The flight was fine, the flight attendants were lovely, but the boarding process was ridiculous. Nobody in the gate area knew which gate it was leaving from or what time it was leaving, it was quite delayed, finally it was posted to start boarding at five minutes after the departure time and instead, when everyone looked up, people were boarding 10 minutes before that. Ridiculous."

Pros: "Free food and drink remains on City flights. Convenience of City."
Cons: "Long flight. No entertainment"

Pros: "I thought the crew were extremely helpful and friendly and made for a pleasant flight."
Cons: "The coffee was just "okay"."

Pros: "Boarded on Time"
Cons: "Flight took off but the plane was faulty. We landed an hour after take off waited in a room with no air conditioning for over an hour with no updates. After 3 hours after the flight was supposed to leave they cancelled the flight. Very poor and very disappointed!"

Pros: "Lucky enough that the flight was half empty so there was space for the passengers, the seats are comfortable"
Cons: "The flight was from Faro in July excesseding temperatures over 30 degrees Celsius outside, while inside was a an absolute freezer, not more than 15/16 degrees inside. I had to change cloathing mid flight cus I couldn't deal with the cold air anymore. On previous flight from London stansted to fato was exactly the same, and there wasn't any difference, we asked if we could turn off the aircon, no answer was given, neither warm covers were provided since the air was so cold. The flight attendant was female, by the name tag was "Praya" was somewhat a bit insensitive, but I realised after that she was as unfortunate as we were cus she was wearing a short sleeve shirt part of uniform, and experiencing the same as the rest of the passengers. The temperature issue caused the flight to be extremely unpleasant."

Pros: "Friendly flight crew. Loved arriving in the city instead of Gatwick."
Cons: "No complaints."

Cons: "Flight was being delayed every half hour. Finally after 4 hours we took off. Flight was due for take off at 16:20 but finally departed at 20:30. Food coupons were good for a sandwich and a drink. Will switch airlines in future as we make frequent trips to London."

Pros: "nothing"
Cons: "They were 25 min late landing. Even though we were taking the same plan from London City to Glasgow, we had to get off and go through customs and reboard, all in 5 min. They knew we had to do that and they almost took off without us and a few others in the same position. Then the stewardesses acted like we caused them to take off late to Glasgow....really rude."

Pros: "Nothing"
Cons: "They refused to hang my wedding dress, because I was not flying business class, so I had to shove it in the overhead. The were half hour late boarding. my "hot" meal was cold. They did not load my luggage on to the plane. I checked my bags two and a half hours before the flight time to go from Santorini Greece to Glasgow Scotland. Apparently it in three hours, since the plane was a half hour late boarding, they could not manage to load my luggage before take off."

Cons: "Delayed by over an hour."

Cons: "Flight crew was rude"

Pros: "Crew and new, spacious aircraft"
Cons: "Nothing in particular."

Cons: "Flight delayed due to late arrival of aeroplane."

Cons: "Would have been excellent but it was 30mins late"

Cons: "Flight delayed over an hour even though the aircraft was there. Also my luggage did not arrive aty destination"

Cons: "Lost bags"

Pros: "Sorted issues with baggage instantly"
Cons: "Labelling for seat locations"

Pros: "Generally a smooth experience."
Cons: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."

Cons: "Should have included meals on flights that are 8hrs."

Pros: "Crew were very friendly and helpful."

Cons: "There was a lot of turbulence which the crew could not do much about. Apart from that a good experience"

Pros: "Pilots were very smooth with the controls, especially on landing unlike Ryanair!"

Pros: "No food no entertainment"

Cons: "Dublin airport No suitcase when we arrived No food. No inflight entertainment"

Pros: "No time... Good service"

Pros: "Plane was only 65/70 full"

Pros: "Quick, on time, professional."
Cons: "Shuttle transfers... I prefer direct to plane boarding."

Pros: "Surprised it was as good as it was having read so much negative news about what British Airways had become"
Cons: "Nothing"

Pros: "When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people."

Cons: "Delayed as always"

Pros: "The crew kept serving for ages when some ladies urgently needed to go to the toilet! The staff told them to wait and wait 5/6 minutes they did!&"

Cons: "Haven’t flown it yet"

Pros: "Crew remained civil under duress"
Cons: "Flight delays going over and coming back"

Pros: "Pre clearance in Dublin Lounge Seat facilities"

Pros: "Flew business class for the first time with Aer Lingus. The crew are friendly and helpful. The food on board was top quality."
Cons: "The lie flat seats in business class are not very comfortable. Especially in the straight up position. The entertainment system is pretty bad and the choice of movies, tv etc is very poor. The complimentary WiFi only worked occasionally. Can not understand how Aer Lingus claim to be a 4* airline."

Pros: "Direct flight and preclearance completed in Dublin"
Cons: "Not a great seat, back middle; poor food"

Pros: "Uneventful"
Cons: "Nothing"

Pros: "Friendly crew, clean and comfortable."
Cons: "Luggage control was a bit off, passengers criss crossing trying to find space. I think the crew could have managed that better."

Pros: "Quick boarding"
Cons: "They lost my luggage. I was with my luggage and personal belongings the whole trip. Received my luggage 2days after returning home."

Pros: "the immigration in Dublin and the connection services in Dublin"
Cons: "I booked extra space seats and then they changed the plane and moved us in regular seats. We talked to a person from Air Lingus and he said it happens often but there's nothing to do. on board, the head sets are very old and you could only hear from one ear using the head set provided by Air Lingus. in 2018 ?! seriously !?"

Pros: "Check in, boarding and flight all great"

Pros: "Quick boarding"
Cons: "Slow crew service couldn't get coffee served beyond first 5-6 rows before landing. Crew just putting in time chatting with each other. Couldn't get boarding pass til morning of flight."

Cons: "I can't actually make a comment on the food since u have to pay for it and I didn't want to. Nothing appealed enough to pay for it. Entertainment wise, there was no entertainment so I have it one star"

Pros: "Luggage was couriered and arrived 9 hours later."
Cons: "That our luggage wasn't on the flight and we only realised after waiting/looking for over half an hour. Then had to do the missing report, all after a long flight. Couldn't someone in Dublin have rung and warned us?"

Pros: "The flight was nearly empty. Never had that silent, and peaceful flight. Everyone found there space and fell asleep."

Pros: "Confort"
Cons: "Too cold"

Pros: "I liked doing immigration in Dublin rather than Chicago, even though the process was lengthy. We couldn't understand why, having done the automated system, the process was virtually repeated at the immigration desk. Queues were very long."
Cons: "As above plus my husband's seat arm was broken. The inflight entertainment system was a joke. Back of seat screens fitted but not working. Very distant ceiling screens and only one working before the whole system failed. Not acceptable on a long flight."

Pros: "Crew polite. Seats comfy."
Cons: "One person checking boarding cards at gate led to a ridiculously long queue for a nearly full flight and made it late getting us all on the plane and passengers were getting annoyed. Then whatever machinery Aer Lingus use to push the plane back from the gate actually got stuck on the plane cone leading to another delay. Knock on was we were made to wait for a take off slot and made to wait for a landing slot at Heathrow so late arriving."

Pros: "Reilly dolly"
Cons: "The other trolley dolly"

Pros: "Short flight to London"
Cons: "There was no boarding pass issued for the Lon - Ny trip. Additionally, when we arrived to London, there was no direct transfer from our landing gate to our departure gate forcing us to have to exit and then reenter. There was no ground avail to assist either. Since the dub - Lon flight was delayed, we have 60 min to get a boarding passes / re renter security / & had to run to the flight which was a mile all with a 2 yr old."

Pros: "Good attention to detail without being in your face... very prompt"
Cons: "..."

Pros: "They were really good with my daughter who was very scared of flying"

Pros: "The comfort of the plane was great compared to Ryan air"
Cons: "I don't like that I must travel to Dublin from cork to fly to Amsterdam for a cheaper flight"

Pros: "Everything except the amt of room"

Pros: "Staff ruth, no asistent help, no staff on airport of rayanner in Dublin, dirty flor inside of plane I will never ever never never travel with Rayanner Slow slow service with both/ cheek in and boarding"
Cons: "No good coustumer service I will make sure non of my famili or friend not gone travel with rayaner OTHER COMPANY MUCH BETTER THEN RAYANER PAYING LITTEL EXTRA BUT NEVER WITH RAYANER 2 TIEMS AND SOO DISAPOINT"

Pros: "I was comfortable enough to fall asleep before takeoff. No long lines or waiting"

Pros: "All was perfect"

Cons: "Plane was full of noisy school rugby children"

Pros: "Crew very pleasant"
Cons: "Seat by door very uncomfortable"

Cons: "nothing"

Pros: "Crew wonderful.N"
Cons: "None for now."

Pros: "quick entry - but it was not a full flight!"

Pros: "Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min."
Cons: "Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok."

Cons: "Food needs a taster to approve it. Not in the laboratory but on the plane"

Pros: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"

Pros: "Crew was great and movie selection was good. And the food was also good"
Cons: "It was all good!"

Pros: "Crew was very nice and no surprises while boarding at the gate"
Cons: "You had to pay for snacks or water"

Pros: "Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time"

Pros: "Efficient crew on board"
Cons: "Long lines, late plane, could have started with two ticket people instead of one since plane was already late. Friendly crew though"

Pros: "Service manager Alan and crew were lovely, very friendly and felt genuinely happy to help us. I have never been given so much free stuff on a plane before! The snacks and beverage offerings just kept coming. I enjoyed my warm meal. Entertainment offerings were good, and as we were on a newer plane the technology was better than other flights I’ve been on."
Cons: "Seats could have been a bit more comfortable and roomy, but they were decent and I didn’t have too much trouble sleeping."

Cons: "Could have been on time - 40 minutes late"

Pros: "Very good crew. Friendly. Smiling. Helpful. Short flight. 50 min."

Pros: "Crew very friendly. Decent leg room in economy"

Pros: "nothing"
Cons: "no communication and a few apologies6"

Pros: "Crew was nice"
Cons: "We were about 45 minutes late taking off so it was stressful for all of us that had a connecting flight."

Cons: "Tough time. British airways wasn’t very helpful. Once our gate was changed no one told us or gave new boarding pass. We did have 7 hours to figure it out. But a clue where to go would have been nice. Missed my connection. Shuttle and hotel was a mess. Got a few hours of sleep outside the airport. Maybe I’ll get to Los Angeles soon."

Cons: "Could you refund me 50.00 as your price included bag price but when directed to book I had to add on bags for a further 50.00 and because of this they wouldn’t let me get on an earlier flight on my return sueevans999@hotmail.com or 07799411994 for response"

Pros: "Fruebdjf, courteous and good food."
Cons: "Nothing!"

Pros: "The customer agents were helpful and just great"
Cons: "That out of 4 agents and the manager one simple agent wasn’t as nice"

Cons: "We were told that those boarding and didn’t need carry on luggage. We went to do so and was told to get in line. When we got in line and up to go on plane, the person (a lady) told us we couldn’t."

Pros: "Overall it was fine. Friendly staff, everything pretty efficient."
Cons: "Truly disappointed to find that BA has decided to charge for ANY beverage whatsoever, even tea. I have such fond memories of flying BA years ago. My husband and I so enjoyed the disposable plastic blue teacups that we brought them home with us and still use them as kitchen scoops all these years later. I know that may seem silly, but even without that nostalgic memory, it just feels SUPER unpleasant to have to pay for the basic (non-alcoholic) beverage service. Honestly, just charge a few bucks extra on the ticket in the first place."

Pros: "Polite crew"
Cons: "Waiting for an hour to disembark"

Pros: "The staff was nice"
Cons: "You've got to pay for a can of ginger ale now? When did British Airways become a budget airline? What a joke. The plain is an old outfitting with flip down screens and whatnot. It's not like we need these things for shorter fights, but why would anyone pay more to fly a nicer airline if you're treated like you're on Ryan Air?"

Pros: "Great flight"

Cons: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"

Pros: "Gate agents good. Same with cabin crew"
Cons: "No AC charging. Legroom in business was tight"

Pros: "Short smooth flight with unexpected food and drink service"
Cons: "Nothing"

Pros: "Great service as always"

Pros: "Nice flight personnel."
Cons: "Not even free water on the plane for an international flight! Can it get any more basic!?"

Pros: "The flight attendants were great, helpful and polite. The food was delicious and there was planty leg room. A great airline to fly with and I'd highly recommend them."
Cons: "Nothing, all was great."

Pros: "Great staff, ultra professional"

Pros: "Finally getting to my destination 3 hours late."
Cons: "Issues with check-in, flight delayed multiple times, gate changes multiple times, non communication from attendants."

Cons: "Small plane"

Cons: "The change of seats with the motove of keeping balance on the plane"

Pros: "This was a BA codeshare but operated by AerLingus,supposedly a 4* airline."
Cons: "So called 4*"

Pros: "All staff were very helpful and polite"
Cons: "This flight was delayed. When it came to boarding my husband who needs special assistance was first taken to board first but then had to be brought back as refuelling was not done and was then last on board. When we arrived at Heathrow his special assistance was not there and we had to wait for about 10/15 minutes. It is stressful traveling with someone who needs help and even worse when there are delays. We were advised that we could leave the aircraft which we did but we were left waiting in an area without any toilets which is a problem for him"

Pros: "Good to have movies to pass time on lng flight."
Cons: "2 days prior to returnflight I called stating the at was not enough time to catch a flight transfer having to go thru tsa again . B A assurred me I was o.k. ..It was not. A person should not have to physically run and have stress of wait to get thru TSA then run again back,get on train to next plane.Other passengers then said "ou are why we are starting late". It was a transfer off a plane from Ireland not a traffic issue. BA SHOULD HAVE PUT ME ON A LATER FLIGHT. TO SEATTLE."

Pros: "The snack provided onboard was tasty. The flight attendants took their job seriously."
Cons: "Southwest Airlines style seating with a foldable tray table over a middle seat. Sold as a business class cabin at a high price for an hour and a half flight but we left feeling ripped off. No boarding order and overall chaos boarding. I feel that for the price and being advertised as business class I was taken for a ride so to speak, and not in a good way. This would not qualify as business class on any other airline irregardless of how short the leg was."

Cons: "Both legs were late. Outgoing was significantly late. Surprise charge of 75 euros to check a bag. Almost as much as a seat."

Pros: "Attendance were friendly and helpful and courteous. The plane was clean and we arrived ahead of schedule."

Pros: "Generally I like the staff at BA and they are mostly on time"

Cons: "We are really upset that Aer Lingus and/or Bitish Airways lost our baggeage! All our clothes, toiletries, medicine, and other personal belongings are MIA and we want these two airlines to work together and expedite finding and tertuning our luggage."

Pros: "British Airways offered me a direct flight from Dublin to Philadelphia on their sister carrier American Airlines."

Pros: "British Airways certainly has slipped. Very mediocre service."
Cons: "Didn't tell us if/when we would be eating. I called for a flat attendant twice, with no response. When I pointed this out, she said that she knew they would be coming through the cabin with drinks, so she didn't bother to respond. Just so long as it was easy for her..."

Pros: "Great meals, entertainment options, and service. Perfect landing of the 747 as well."
Cons: "Not the fault of British Airways, but Denver International Airport has a cumbersome and lengthy process for the re-entry of U.S. Citizens. We stood in two different lines for over an hour to be screened for customs."

Pros: "swift boarding allowed for an earlier departure and arrival 30min ahead of scheduled time"
Cons: "I waited 30min at the priority check in queue while being first in line this whole time. There was only one counter open for normal check in and one for priority when I arrived and after 20min waiting, the priority counter closed completely and there was just one counter open remaining, with just 10-15min before the check in closed. We had to wait another 10min to be able to check in our luggage! On arrival, luggage took 45min to just start delivering, completely wiping out the 30min arrival ahead of schedule."

Cons: "This was a connecting flight for us and was delayed causing us to miss our flight home from London to Los Angeles. There were no flights back to Los Angeles until the following morning (18 hours later). We had to stay in a hotel near the airport in the meantime. My boyfriend and I were forced to miss work an additional day causing stress and inconvenience to our lives."

Pros: "Everything was fine."
Cons: "Small seats."

Pros: "The boarding process was better than I expected in such a large plane. There were multiple lanes open to check in at the gate."
Cons: "The crew were not very attentive or polite when asked a question or for help. Then tended to go up and down the aisle with their carts with out stopping or offering anything and if someone asked them for a drink or something they would tell the, they would have to come back. The food on this trip was terrible and not well planned out. They ran out of the meat option for dinner before they were even halfway through the plane. At least 100 people had no food option. What was left was something with a cheese sauce cooked into it so it stunk with the foil was peeled back. I would have preferred the traditional peanut package to that."

Cons: "The plane was old, so the entertainment system was buggy. It flickered, got loud then quiet and would reset over and over again."

Cons: "Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon."

Cons: "No issues"

Cons: "I don't mined the flights it is the long walk to the plane."

Pros: "On time, quick boarding. Comfortable flight"
Cons: "No air bridges"

Pros: "Warmth"
Cons: "Airport security"

Pros: "Flight was usual"
Cons: "Boarding was delayed for about 15mins but the pilot made up for it."

Pros: "I liked that I didn't feel squashed and this is about it."
Cons: "I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save."

Pros: "Short and comfortable flight"
Cons: "Setting off time delayed by 40 minutes"

Pros: "Off ons time no extras got here quick all I want"
Cons: "Was perfect"

Pros: "By the time you were up it was on its wayndowm 40 mins"

Pros: "You got what you paid for"
Cons: "N/A"

Pros: "Arrived on time"
Cons: "Screaming children and little food on offer. No tea...again"

Cons: "Huge immigration lines at Luton - so bad"

Cons: "Nothing"

Pros: "new plane"

Pros: "Staff at gate very friendly and efficient. Staff on flight very pleasant and professional. Lovely flight no problems."
Cons: "Nothing"

Pros: "Flight was smooth nice and on time"

Pros: "Very cheap flight, attentive and polite cabin crew"
Cons: "Delayed flight but left standing at the departure gate in Dublin waiting 30 mins for no reason"

Pros: "Crew attentive and helpful"
Cons: "Having to pay for drinks. Even water. Other carriers you get food and drinks free. Ryanair might say it's cost saving but readjust can do it. And £3 for a bottle of water is ridiculous."

Cons: "They didnt took care for me reach my destination. Even After they they new that was ryanair mistake."

Pros: "I randomly was allocated the emergency exit aisle so not all bad, however my bag was placed in the hold therefore delaying the experience home."
Cons: "Blunt staff, poor check in process, sold too for the whole fights. Sat away from my misses although there was a spare seat next to me."

Pros: "Left on time arrived 20 min early"
Cons: "Poor airport facilities then poor seating on aircraft. Lots of fractious children on board more time spent in aisle than seating. I was constantly bumped throughout flight"

Pros: "The flight took off to time"
Cons: "Making us to wait in line for over 30 minutes to board the plane that came in with passengers right in front of us. No entertainment on board at all. No wifi"

Pros: "Staff at Dublin and on board very helpful we were traveling with a two year old and they were great help. Flight good and arrived on time all round good experience"
Cons: "Nothing"

Pros: "I only had an hour to grab my luggage and my next boarding pass. I made it to my flight with over ten minutes to spare."

Pros: "Not much."
Cons: "It was a total faf in the airport in Marrakech. Things work differently which is fine but the airline should really inform you that in order to progress through to passport control you need to go to the check in desk (even though you checked in online ages ago) to get a stamp. It took ages and ages and the lack of communication was annoying. Ryanair sent out an email warning about longer security waits but didn't specify. The problem is most people who travel Ryanair don't have bags to check in so naturally like every other place you would go straight through. And if that's not the case then tell people!!! Very frustrating."

Cons: "Uncomfortable seats"

Pros: "Take off delayed due to some technical issue, but still landed on time, very nice"
Cons: "Flight attendents were a little tough"

Cons: "that we need the Ryan Air app and can't print our boarding passes at the airport."

Pros: "Flight went to plan, no problems boarding and on time."
Cons: "All good."

Cons: "half hour delay for take off :( sitting in cabin- cant use loos until plane is up... uncomfortable"

Pros: "I like the price!"

Pros: "no delayed, staff helpful"

Pros: "On time"
Cons: "Hard seats"

Pros: "My children and I got seats together even though I didn't pre book."
Cons: "There would've been a £60 charge to prebook our seats together. I think this is excessive for suck a short flight."

Pros: "We were " made" to put our bags in the hold. We accept that after 90 passengers this is usual, however on this occasion we were tight for time and the other queue boarding the same flight, that came to the gate late were not "asked" to put their carry on bags in the hold. Poor service Ryanair, what would happen if we refused? It was done in an unfair manner and when questioned we were brushed off with a mumbled response. We will look at other low-cost airlines in future."

Pros: "Price and noticable improvement from ryan air"
Cons: "Real value for money"

Pros: "I cancelled it because you changed the time. I hope it was refunded."

Pros: "Staff were friendly, no delays and we arrived on time! No complaints"

Pros: "Quick easy boarding."
Cons: "2 Bachelourette parties were on the flight, they boarded already drunk. Singly loudly and shouting profanities across the plane. The cabin crew did nothing to discourage this and started selling them more alcohol. The 50 minute flight was spent trying to block out the screaming and shouting from these two groups."

Pros: "Ryanair offers flights to good travel and business locations at the right time of day.The system is designed for efficiency and to meet deadlines. On this flight to London area, flight was half hour late arriving at Dublin but only 7 minutes late by gate time in Dublin."

Pros: "Timings, the plane was fine for the short journey we had."
Cons: "The boarding process and difficulty in hearing the crew member as he had a very strong Eastern European accent"

Pros: "We had a very good and comfortable flight and were well looked after by the cabin crew,will be using company again well done."

Pros: ", bought a coffee & the male attendant told me how to use it . New filter lid"
Cons: "waiting to take off . Flight boarded early then we sat on plane . 12.50 flight & arrived just before 15.00."

Cons: "Never been on a flight that doesn't even include 1 drink. Seats where very uncomfortable and not a lot of space. Never again!"

Cons: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"

Pros: "Quick easy check in great service and always land on time or a little before"

Pros: "Not much"
Cons: "2.5 hours late for a 60 min flight. Got given snack tokens as compensation but they applied only to airport shops that were all shut"

Pros: "Boarding from both ends of the airplane was great and the staff was very polite/helpful."

Pros: "Flight out was perfect"
Cons: "I didn't like the 4 hour delay and diversion to Birmingham due to the runway at Stansted!!!"