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Boarding from both ends of the airplane was great and the staff was very polite/helpful.

I only had an hour to grab my luggage and my next boarding pass. I made it to my flight with over ten minutes to spare.

They didnt took care for me reach my destination. Even After they they new that was ryanair mistake.

I like the price!

Gate agents good. Same with cabin crew

No AC charging. Legroom in business was tight

Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided

Short smooth flight with unexpected food and drink service

Nothing

I appreciated the brand new seats on the aircraft which were quite comfortable, and the friendly crew who actually were nice enough to have a conversation with. Enjoyed the Marks and Spencer’s food too.

The boarding at Dublin airport was not great, masses of crowds from every displaced flight due to snow (not all British Airways, many other airlines adding to the crowd). Was not awful but not fun.

Boarding from both ends of the airplane was great and the staff was very polite/helpful.

I like the price!

Crew attentive and helpful

Having to pay for drinks. Even water. Other carriers you get food and drinks free. Ryanair might say it's cost saving but readjust can do it. And £3 for a bottle of water is ridiculous.

Flight was smooth nice and on time

Gum and candy wrappers stuck in the sides of the seat. Crew spoke poor English. Co-fliers were loud, drunk and unruly.

Cheap & Cheerful, as usual

Delayed Boarding Delayed Taxi Delayed dis-embarking (no dispatcher) just two bus drivers and no unloading of cases o those with mobility issues

Nothing

Seating uncomfortable, don’t even serve water, charge money to check in 3 days early and for some strange reason they charged 100€ for standard carry ones manufactured by Samsonite for international travel because it didn’t fit in their standard cubby ... the same carry ones they allowed from London to Stansted became a tad too big on return . They remind me of US traffic police that start giving tickets on tiny issues st the end of the month to make their quota . Also many people in the line had bags exactly our size

Nothing

All

We arrived at the airport over 90 minutes before our flight and were never warned we’d be charged a hefty fee if we didn’t check in ahead of time. We did try to check in prior, but there was an error in my confirmation code and it didn’t work. They told us we couldn’t get on our flight, then charged us $487 euros to take a different flight and required us to check all our bags! A total scam and they were extremely rude!!

I arrived at the airport 2 hours early to make sure I had plenty of time to find my way around. I found out 45 minutes before my flight that it was delayed 5 hours. They apologized and offered us a $5 voucher for food/ non alcoholic beverage. $5 is like maybe 35% off a meal without a beverage. I wouldn't have even eaten there had it not been for the delay, so I ended up spending more money there to get some dinner. 7 hours in a small airport without things todo makes for a very long day. It also would have been nice if the airport had charging stations for your phone and electronic devices.

Flight didn’t leave until about 11 as boardinf didn’t start until after 10 so we arrived in Manchester at midnight.

Easy boarding

Staff were helpful, reasonable price.

Having to board and disembark in the rain. Very little room.

Staff were fine.

Paid for legroom, there was none!

Nothing

Worst airlines... a lot of hidden fees, they dont care about a passenger, thry care only about their bussines... I will never ever take these airlines!!!

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

that we need the Ryan Air app and can't print our boarding passes at the airport.

I only had an hour to grab my luggage and my next boarding pass. I made it to my flight with over ten minutes to spare.

Boarding from both ends of the airplane was great and the staff was very polite/helpful.

I randomly was allocated the emergency exit aisle so not all bad, however my bag was placed in the hold therefore delaying the experience home.

Blunt staff, poor check in process, sold too for the whole fights. Sat away from my misses although there was a spare seat next to me.

Cheap

Delay

Gum and candy wrappers stuck in the sides of the seat. Crew spoke poor English. Co-fliers were loud, drunk and unruly.

I had a good flight either way. Some turbulence, what you might call 'a controlled crash landing' on the way back to Stansted.

The price of the flight. I normally am able to secure a return flight for about 100 euros. This time I got a quote for 300 plus for a return flight. Going through an affiliated site helped me to get a slight reduction on the flight. I find it odd that on a Thursday or a Tuesday the cost can be 12.99 pound either way and yet on a weekend this goes up to a silly amount. The flight is still the same. I am still going to the same place. Having to book three months in advance to avail of a cheaper ticket is of no use to me. The girl checking us in on the outward journey had her back to us the entire time when making an announcement for boarding. She looked like she was sucking sour sweets. No friendliness about her at all. Passengers using overhead spaces different to where they are sitting. That's really irritating.

Nothing

Snobby customer service rep that charged us 15 to print boarding pass when their site was down and would let us view our boarding passes. (When we had previously checked in and seen them online)

Crew was helpful and kind

Charge you for even instant coffee, the alla cart way of doing things is taking over the industry. all about making more money

The staff was nice

You've got to pay for a can of ginger ale now? When did British Airways become a budget airline? What a joke. The plain is an old outfitting with flip down screens and whatnot. It's not like we need these things for shorter fights, but why would anyone pay more to fly a nicer airline if you're treated like you're on Ryan Air?

flight was great, safety video and pilots were great. 8/10 would recommend. Was great for the price. Attendants were great.

No free beverage or food even on international flight. In the exit seats, there are major pros and cons. The exit row has amazing leg room, but you can’t use your tv screen like other passengers (can’t listen to movies because there is no aux plug and no usb to charge your phone like other passengers)

Gate agents good. Same with cabin crew

No AC charging. Legroom in business was tight

Plane was clean and comfortable.

Plane arrived late - no updates from the gate crew. ...coffee and soda is not free...

Professionalism and kind , courteous people!!

Shannon is a very easy airport.

I was unable to get my seats assigned from America. I had to go to the Aer Lingus desk when I arrived to get seat assignment.

Plane was clean, comfortable, food was okay.

Flight was delayed, update from the gate was 10 minute delay, actually the delay was an hour. Paying for beer and wine on a national carrier - really. Service was one and done, if you missed the first pass the crew were not coming back...you can however walk to the galley.

I arrived at the airport 2 hours early to make sure I had plenty of time to find my way around. I found out 45 minutes before my flight that it was delayed 5 hours. They apologized and offered us a $5 voucher for food/ non alcoholic beverage. $5 is like maybe 35% off a meal without a beverage. I wouldn't have even eaten there had it not been for the delay, so I ended up spending more money there to get some dinner. 7 hours in a small airport without things todo makes for a very long day. It also would have been nice if the airport had charging stations for your phone and electronic devices.

Staff were fine.

Paid for legroom, there was none!

We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged.

Got home.

They managed to mangle the queuing in the terminal, getting everybody on theit feet and I need the queue 20 minutes before boarding started and then have us standing in a queue on the stairs for ten minutes. The flight was delayed an hour or so, and pass Nebraska then asked to take their seats quickly as if they had caused the delay. The crew were tired but polite. Standard Ryanair fight, really, run for the airline’s convenience rather than the passengers’ comfort.

Polite crew

Waiting for an hour to disembark

flight was great, safety video and pilots were great. 8/10 would recommend. Was great for the price. Attendants were great.

No free beverage or food even on international flight. In the exit seats, there are major pros and cons. The exit row has amazing leg room, but you can’t use your tv screen like other passengers (can’t listen to movies because there is no aux plug and no usb to charge your phone like other passengers)

I appreciated the brand new seats on the aircraft which were quite comfortable, and the friendly crew who actually were nice enough to have a conversation with. Enjoyed the Marks and Spencer’s food too.

The boarding at Dublin airport was not great, masses of crowds from every displaced flight due to snow (not all British Airways, many other airlines adding to the crowd). Was not awful but not fun.

The customer agents were helpful and just great

That out of 4 agents and the manager one simple agent wasn’t as nice

Shannon is a very easy airport.

I was unable to get my seats assigned from America. I had to go to the Aer Lingus desk when I arrived to get seat assignment.

No delays. Reasonably comfortable

Not a single vegetarian option on the flight ??!?

Professional staff

Slow boarding

Average flight to get you where you want to go. air hostess was helpful.

Forgot my luggage in Toronto. This is the second time with aer Lingus in the past 8 month. Had to pay for my seat and baggage on top of ticket price, was unaware.