Daily cleaning, installation of cabin HEPA filters on flights to Dublin
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Scores according to KAYAK customer reviews
Cons: "Delayed for 8 hrs. Had to go through passport control twice. Horrible service"
Cons: "It was very hard to hear the boarding announcements at the gate"
Cons: "Person in front kept seat reclined the entire time. Grrrrr"
Pros: "Checked in online. Got boarding pass. Dropped bag at Aer Lingus desk. All easy. Very cordial and helpful staff."
Cons: "Very uncomfortable plane. I’m small so usually I have some room to move in my seat. Not on this plane. Most uncomfortable ride ever. Once seat in front of me was back I could not retrieve anything stowed under my seat. No room to bend. Awful. Also plane seemed worn. The magazine rack in front of my seat was brokenness one side and kept falling forward on my knees. Had hoped to sleep during this redeye; not a chance."
Cons: "Didn’t serve wine"
Cons: "Entertainment devices were malfunctioning. This also meant we couldn’t control the overhead lights, and they remained on the entire flight."
Pros: "The employees were very nice and helpful."
Cons: "Our itinerary was a little confusing, because it said british airways, but we were flying on aer lingus. So we went to the wrong gate at first, luckily we had shown up early amd that gave us plenty of time to make it to the correct gate."
Cons: "Because there was a delay in getting to our connection our luggage was not delivered. It didn't make it to our hotel until the next day."
Cons: "More room for passengers in economy class. It is becoming utterly unpleasant. I would like not to be forced to check-in the carry-on when the plane is full. Make more room, sell less, or don't tell me I have right too a carry-on."
Pros: "Not a thing"
Cons: "Your company pulled a bait and switch. You stuck me with the most unprofessional and uncooperative packager in the industry. I wasn’t apprised by Kayak that you were pawning me off on a sleazy packager."
Pros: "Everything on time, check-in was easy, connection in Dublin went smoothly,"
Cons: "Don't like that anything to drink or eat costs money. I understand that's the competition with other airlines but still don't like it."
Pros: "The service was wonderful ! I’m handicapped and I was treated very well!"
Pros: "The shepherds pie was excellent !"
Pros: "Friendly people"
Cons: "The seat cushion was worn out and lumpy"
Cons: "Aer Lingus imposes a maximum limit of 10 kg on carry on bags. For checked bags, there is a minimum charge of 35 euros which seems very high for a suitcase of 15 kg or less. The charge increases by 5 euros for each additional five kilos. We had to pay an additional 70 euros over our air fares. In order not to have to pay any more, we spent a good amount of time shifting items from one suitcase to another to avoid exceeding any of these weight limitations. One more hassle which takes away from the pleasure of traveling!"
Cons: "90 minutes stranded on the tarmac with no explanation. Not the way you start a trip. While the fact of being stranded was out of the control of Aer Lingus, communication was not."
Pros: "Service on biz class."
Cons: "Too many boarding / customs lines in Dublin. They dumped all of my toiletries that I had carried across Europe."
Cons: "Accidently left my Amazon Kindle in the seat pocket. I tried to contact Aer Lingus and have yet to get a response. Not to mention how hard it was to try to contact someone."
Cons: "One person handling 200 customers from 7pm-10! Not even nice. The running joke around the counter was, "Is she also going to be our pilot?" Are Lingua - hire some staff for God's sake!"
Pros: "Everything wa on time"
Pros: "Dublin airport easy to transfer Price was top I did not eat the lunch"
Pros: "Quiet, short"
Cons: "Need Fruits, vegetables, salads, fresh fish,"
Cons: "See dislikes followig Dallas to Paris"
Pros: "On time, no fuss, got us there"
Cons: "We were told we would revive a seat at the bulkhead with a bassinet. We did not."
Cons: "No snacks nor drinks offered at night. Breakfast was meager."
Pros: "The window seat."
Cons: "No Guiness"
Cons: "The line for checking in was very long and the workers were very slow and not too friendly. The boarding was carried out in a first come first serve way. People started a line and instead of calling passengers by number groups, those in charge did nothing! So, my husband and I waited and noticed that people were boarding as is."
Cons: "Smell the smoke from outside while boarding or landing. Pay for wine Luggage allowance, NO PERSONAL bag?? Movies not so many options"
Pros: "i liked nothing from the experience on this leg or the journey. I was frustrated and angry."
Cons: "The check in procedure in Amsterdam took almost two hours. Then I was late to the gate. There was no assistance getting to the gate for none of the passengers who experienced these delays."
Pros: "Configuration of seating"
Cons: "Minimal service didn't appear to be any attendants down ng periodic water service but I did doze off and may have missed it"
Cons: "Lunch was extra even though it was noon."
Pros: "The opportunity to land close to home."
Pros: "Service was great, everyone was really helpful"
Cons: "Since my ticket was with British Airways "Operated" by Aer Lingus, I was not the only one confused about which airport terminal to go to. The taxi driver was confused too. He was not sure he had dropped us at the right place. Even the person at the Information Desk at the airport said it could be unclear for someone "not in the business". Please rectify. Thanks"
Pros: "Their hospitality was far beyond any other airlines."
Pros: "Not much"
Cons: "the staff was rude"
Pros: "The worst airline baggage handlers , will never fly with them again , stupid website , good luck trying to connect with the customer support... Irish communication is the same as 3 world"
Pros: "very attentive staff!"
Cons: "The boarding process could be improved by loading plane back to front."
Pros: "It was fast & got in early"
Pros: "On time departure and arrival. Chairs sit ok"
Cons: "Display screen hard to navigate, unresponsive after pushing ---etc. Audio of movies difficult to understand. temperature little too low"
Pros: "The staff was all very kind and helpful! Thanks!"
Cons: "Only a simple delay due to weather."
Pros: "Really smooth, comfort and easy"
Cons: "Sanitising products free on plane, stewards using gloves"
Pros: "pragmatic ryanair crew get the job done"
Cons: "seats and trays were dirty"
Cons: "Travelers need to be informed better about Ryanair's baggage restrictions."
Pros: "Destroyed one of our suitcases after charging us 50 to carry it. Baggage people were less than helpful. Will avoid them in the future"
Cons: "The website. It kept going over the same thing and I couldn’t do what I wanted to."
Cons: "Cambiaron la puerta de salida al otro lado del aeropuerto e "iniciaron" el abordaje tan rápido, que los pasajeros no habíamos llegado, luego nos hicieron esperar una hora de pie en la fila, un completo desorden y falta de organización"
Cons: "Delays and missed bus"
Pros: "Far more comfortable than expected. Decent leg room."
Cons: "The yellow is overwhelming and don't expect your seat to recliner or to get meals or entertainment but not bad for budget."
Cons: "They don’t accept credit cards from USA."
Pros: "Quick easy and cheap"
Cons: "We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery."
Pros: "The fact that the delay was on the screens early enough to go to the lounge"
Cons: "Arriving into Dublin after 2.30 am"
Cons: "Not good communication regarding delays-except from the pilot after we were waiting too long."
Cons: "There’s nowhere to put anything. Usually there’s a pouch to put your stuff in. That would be helpful."
Cons: "Departure was delayed over 3 hiurs"
Cons: "Seats doesnt recline Nobody from the company to ask situation We los all conections and paids hotels"
Pros: "efficient, nice clean and 'modern' plane interior - no more garish yellow interiors!"
Cons: "Up stairs and down stairs.... Wasn't particularly cheap.... public transport to and from schoenfield is excellent"
Cons: "Tiny seats, baggage policy is garbage"
Pros: "Can’t complain about £14 flights"
Cons: "Screwed up airport - if you're just flying through, Dublin is a MAJOR hassle. Had to leave the airport and go through security once again to connect."
Cons: "Small seats"
Cons: "3hr delayed."
Pros: "We had to carry our bags up and down several flights of stairs. Not very friendly to disabled or elderly folks."
Cons: "Delayed a bit."
Pros: "Ease of use"
Cons: "Over an hour delay"
Cons: "took forever, endless queues, confusion, more queues. Plane looked dumb inside. Constant up-charges. The whole experience felt bush-league and classless."
Pros: "no redeeming quality"
Cons: "the accommodations, seats, personnel, ticketing, take off, landing, lack of courtesy, lack of amenity, lack of charm, lack of class, lack of professionalism"
Cons: "Late. No announcements. Tight seating."
Pros: "No problems"
Cons: "Rude representatives and terrible organization."
Cons: "30 minutes late, not enough room for everyone's baggage, small seat next to large guy"
Cons: "sit up straight"
Pros: "I liked that they boarded the plane from the front and back. It makes the loading process go so much smoother. The planes were clean and new."
Cons: "Everything was fine."
Pros: "Everything good"
Cons: "Everything good"
Pros: "Cheap air fare"
Cons: "Not even water to drink on plane"
Cons: "Nickel & dime u to death"
Pros: "The agents act like police men and women. Too corrective."
Cons: "Attitude, correctiveness"
Cons: "four hour delay--missed my appointment"
Pros: "Price and did not crash"
Cons: "Everything else"
Cons: "Sardine seating. Very poor "breakfast". Constant selling of deals"
Cons: "Crying baby"
Cons: "Website hard to use"
Pros: "Nothing. Do not fly. They are horrible and have horrible service."
Cons: "When we got up to the register we had to fork up over $80 for bags that could have even been carry-on's. While booking there was nothing stated about these charges. If this was going to be a charge it should have been made clear. Very unimpressed and displeased with the service from Ryanair."
Pros: "Ticket Price!"
Cons: "Luggage fee was as much as the ticket!"
Cons: "We followed all carryon size and weight guidelines and passenger carried on bags much larger and heavier than ours. Why did we bother?"
Pros: "Got in extra feet room row!"
Cons: "Too cool, and forgot my jacket!"
Cons: "Delay is annoying!"
Airlines flying to Dublin have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Dublin
Masks required on board, masks provided on flights to Dublin
Social distancing seating
Middle seats unavailable to book on flights to Dublin
Testing for antibodies, testing for symptoms for flights to Dublin
Waiving of change fees. Search flexible flights to Dublin