Daily cleaning, installation of cabin HEPA filters on flights to Dublin
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Scores according to KAYAK customer reviews
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Pros: "Services is good ."
Cons: "Food can be better"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Pros: "very nice crew"
Cons: "my baggage was lost"
Cons: "Not being 1 hour late"
Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"
Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Very friendly and helpful crew."
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Cons: "Flight departed 35 minutes late"
Pros: "The entertainment options were good."
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "Good service onboard, good food. On time."
Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "Good flights. Good prices."
Pros: "Consistently high standards"
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "Short-hop flight, fit for purpose."
Pros: "Good multi media access and content"
Pros: "good service"
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Pros: "great choice of entertainment content, friendly crew"
Pros: "On time."
Cons: "No negative"
Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"
Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Cons: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Pros: "Staff, service"
Pros: "captain was great."
Pros: "Great to go through customs in Dublin so the landing at home is easy."
Cons: "The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time."
Cons: "Not much legroom"
Cons: "Many people missed their connection at Dublin. I had a horrible ~6hr wait. Aer Lingus did nothing to help or compensate."
Cons: "Excellent airline. Always my first choice!"
Cons: "Lost my bags"
Cons: "The plane was delayed by 2 hours at Dublin but we didn’t find out until about 20 min before the original boarding time. It seems like there was a mistake if the plane couldn’t be confirmed until then."
Cons: "All food and beverages had to be bought"
Cons: "my seat wouldn't stay up, kept sliding back seat27a."
Pros: "Professionalism and kind , courteous people!!"
Cons: "It was very hard to hear the boarding announcements at the gate"
Cons: "Person in front kept seat reclined the entire time. Grrrrr"
Pros: "Checked in online. Got boarding pass. Dropped bag at Aer Lingus desk. All easy. Very cordial and helpful staff."
Cons: "Very uncomfortable plane. I’m small so usually I have some room to move in my seat. Not on this plane. Most uncomfortable ride ever. Once seat in front of me was back I could not retrieve anything stowed under my seat. No room to bend. Awful. Also plane seemed worn. The magazine rack in front of my seat was brokenness one side and kept falling forward on my knees. Had hoped to sleep during this redeye; not a chance."
Cons: "Didn’t serve wine"
Pros: "Ahead is schedule"
Cons: "Even had to pay for coffee"
Pros: "Not a thing"
Cons: "Your company pulled a bait and switch. You stuck me with the most unprofessional and uncooperative packager in the industry. I wasn’t apprised by Kayak that you were pawning me off on a sleazy packager."
Cons: "Aer Lingus imposes a maximum limit of 10 kg on carry on bags. For checked bags, there is a minimum charge of 35 euros which seems very high for a suitcase of 15 kg or less. The charge increases by 5 euros for each additional five kilos. We had to pay an additional 70 euros over our air fares. In order not to have to pay any more, we spent a good amount of time shifting items from one suitcase to another to avoid exceeding any of these weight limitations. One more hassle which takes away from the pleasure of traveling!"
Pros: "Everything wa on time"
Pros: "Dublin airport easy to transfer Price was top I did not eat the lunch"
Pros: "Quiet, short"
Pros: "Pleasant, courteous staff. Average room in economy. Less pressure and bustle at Dublin than bigger airports."
Pros: "Everyone was polite and helpful... and we were on time !"
Pros: "The fact I got hone"
Cons: "Didvto security breach and also an issue with ground staff not bringing a wheel chair for a passenger we were herded round for 3 hours . We were told we could keep our water but then going through security wevwetevtoldcwe couldn't and there was no offer of water. The captain did apologize. I have no issue with aer Lingus staff they did their job. It is Mabchester airport which is bad as they are the ones that were responsible for these two incidents happening"
Pros: "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Cons: "The abrupt cancellation"
Cons: "Everything from start to finish incompetent."
Cons: "No snacks or water"
Cons: "No issues"
Pros: "The biz class seat was good."
Cons: "Disorganized / messy check-in."
Pros: "Clean plane & bathrooms"
Cons: "About 45 minute late in take off. The sound system for movie was very distorted almost not usable. I fly several times a year. My first time with Aer Lingus. This was not a good example of your profession"
Cons: "In the US we board by row numbers. With Aer Lingus, the boarding was weird & illogical."
Cons: "Security. Large distances to walk. Poor signage. Poor processes re onboarding. Booked Aer Lingus. Was actually a shitty Stobard plane."
Pros: "On time and easy ride"
Cons: "Picking up a stroller is always a pain with Aer Lingus. When you gate check a stroller it should be returned at the gate when you deboard. Sometimes it's near the front of the gate and other times it's by oversized baggage claim which is really painful having to carry a little one through the airport. Plus, it takes a good 30-45 minutes for the stroller to appear if you're lucky. In Paris it took 70 minutes after we deboardes. Aer Lingus needs to follow other airlines by returning the stroller as you deboard."
Cons: "Sound was very poor on movies. Difficult to recline seat."
Cons: "Other passengers didn't understand how pounding on the back of a seat affects the passenger in the seat"
Pros: "Dublin is easier to transfer in than LHR"
Cons: "Tight seating"
Cons: "The boarding process could be improved by loading plane back to front."
Pros: "It was fast & got in early"
Cons: "Very uncomfortable!"
Pros: "Aer lingus was good and helpful"
Cons: "I don't have my bag"
Pros: "The staff was all very kind and helpful! Thanks!"
Cons: "Only a simple delay due to weather."
Pros: "Very polite and helpful."
Cons: "TV and remote didn't work."
Pros: "Everything was very calm & professional Smooth ride"
Pros: "Impressive service & professionalism"
Pros: "EVERYTHING was good. Nothing was wrong. I never need more than nothing wrong. Thank you Aer Lingus!"
Pros: "I've flown Aer Lingus years ago......it was a pleasant experience. Now it's a bargain airline. Everything is for sale......nothing free."
Cons: "We had to cancel due to illness. Charged $150 per person fee."
Pros: "Horrible , in-humans"
Cons: "Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment."
Pros: "The crew was good. Loved the mango juice and veg food."
Cons: "The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more."
Pros: "787 no one cannot love it"
Cons: "Maybe bigger seats with better privacy"
Cons: "I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain"
Pros: "Crew and hospitality"
Pros: "Only process of boarding."
Cons: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment."
Pros: "Etihad aircrafts Etihad crew"
Cons: "Indian chech in employee"
Pros: "Got an upgrade to business class"
Pros: "Fast track"
Pros: "It was on time and got thru us customs in Abu Dhabi"
Cons: "Service, seats, food"
Pros: "Customer service at the desk was terrible. Also, proceeded to tell me my checked bag would be over $400!!!! Needless to say, I walked to emirates and booked with them. Sad."
Pros: "Flight was very comfortable from boarding to landing."
Cons: "Food was just very normal and lack variety. Should provide more options."
Pros: "Staff was polite and curtious"
Cons: "I wanted to cancel this flight and I am not able to connect to the right department in just fly, this is the most annoying experience I have had. If left unresolved I might not use kayak.com ever again"
Pros: "I liked the cooperation of staff and the way they took care of me. Staff Took care of my request immediately and made sure I was comfortable. It was a blessing to travel in Etihad. In future , I will travel in Etihad only. I am planning to travel in June again and will book my ticket in my favorite airline, “ ETIHAD”"
Cons: "N. A."
Pros: "In flight entertainment"
Cons: "Air con"
Cons: "Food was awful. There was no other choice than Paneer the indian food."
Cons: "Food, stewards are rude and unprofessional."
Cons: "Shambolic boarding process # Surly Cabin Crew + very slow meal/drink service# Very uncomfortable seats # Inedible food in Economy Class # In-Flight entertainment very limited # Lastly, disgusting state of hygiene in the Toilets! AVOID ETIHAD AT ALL COSTS!"
Pros: "timeliness, in-flight entertainment, food"
Pros: "Crew was lovely."
Cons: "Business class seat uncomfortable when made into bed. Crew appeared tired and overworked as time went by became inattentive Chaotic boarding and no information given about difficulties they were having. Lacking in food variety and minimal entertainment variety."
Pros: "Was impressed with the entertainment, informative and comfortable"
Cons: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Cons: "The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this."
Cons: "Food no drinks only soft drinks were served"
Pros: "Perfect from start to finish. A beautiful experience."
Cons: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."
Pros: "Warm crew"
Cons: "Some crew were mean"
Cons: "One of the flights ran out of blankets. It was freezing in the cabin"
Pros: "Check in in Frankfurt. Black lady. Extremely helpful. Went out of her way. This is the people you need in the front line."
Cons: "Terribly old planes. Bad or non existent cabin service. Food not acceptable. Plastic noodle bowls with hot water. !?? Really!!"
Pros: "The flight itself was actually just fine- comfortable even in economy."
Cons: "My bag was delayed in Abu Dhabi. On its return, my laptop- that I had been forced to check- had been stolen... Not necessarily Etihad's fault, but so far their customer support has been almost non-existent."
Pros: "good service, nice lounge in abu dhabi. wifi access. good movie selection."
Cons: "wasn't able to sit with my husband on the flight. may have preferred better food options"
Pros: "Excellent crew."
Cons: "Seat in front reclined too far back Fewer food options despite pre-requested meal."
Pros: "Etihad is the best airline on the planet. Certainly the best of the ME3."
Pros: "Services n hospitality"
Cons: "Washroom maintenance can be better."
Pros: "All crew members were 5 star and so friendly! They checked many times on everyone, coming along with water often."
Cons: "The attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. very old on flight - dress warm!"
Pros: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"
Pros: "the crew of the airline and the staff at Abu Dhabi airport were overwhelmingly friendly and thoughtful and helpful. I am an oversize person which can make flying difficult in many ways. first, they never made me feel like I was inconviencing them by asking for help and then 2nd, when one of my neighbors decided to make a big fuss about it, they asked me if I'd like to move to a better seat (which I was happy to take them up on). I had a long layover and was given meal tickets to get food at the food court in the airport. Everyone was very kind."
Cons: "the boarding procedure was difficult at Abu Dhabi. We had to go up a staircase which felt insecure and didn't have a good railing to hold onto. I was not the only passenger who was having trouble."
Pros: "I didn't like baggage handling. Took too long (over 1 hour 15 mins) to get bags onto conveyor belt."
Pros: "comfrt. electrical support. got all our luggage."
Cons: "The flight is a 777 or 787. This is the flight has cramped up legroom in economy. It's a 17 hour flight and the aircraft is not comfortable at all in economy. The food is a hot or a miss. They have 3 items on the menu but chances are by the time they get to you they run out of the non veg options and you are stuck eating dal and pulav. Flight attendants on the flight were okay, not super helpful if you are traveling in economy"
Pros: "Despite being a totally full flight, it was comfortable, with prompt food service, friendly service and good entertainment options. Gluten-free meal was good quality."
Cons: "- Dated entertainment system compared to newer Etihad aircraft. - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia."
Pros: "on time and clean"
Cons: "leg room for the flight from Auh to lhr is really small for me. Also the food sucks."
Pros: "Service very good"
Cons: "Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor ."
Pros: "nice plane"
Cons: "They took a lot of time for check in .. although i made the online check-in"
Pros: "Nothing much."
Pros: "Food & Upkeep of aircraft"
Cons: "Your association with Aer Lingus"
Pros: "The flight departed and arrived on time and it was uneventful - just what you want from a long journey."
Cons: "There can always be a little more leg room, can't there?"
Pros: "I wasn't allowed to fly as the Scottish government said non essential travel wasn't allowed and I wasn't allowed the opportunity to get a voucher for my flight"
Cons: "Seeing as I wasn't allowed to fly l could have been offered a voucher or someone at Ryanair help could have answered my question about my flight"
Cons: "Travelers need to be informed better about Ryanair's baggage restrictions."
Cons: "Cambiaron la puerta de salida al otro lado del aeropuerto e "iniciaron" el abordaje tan rápido, que los pasajeros no habíamos llegado, luego nos hicieron esperar una hora de pie en la fila, un completo desorden y falta de organización"
Cons: "Delays and missed bus"
Pros: "Quick easy and cheap"
Cons: "Not good communication regarding delays-except from the pilot after we were waiting too long."
Cons: "There’s nowhere to put anything. Usually there’s a pouch to put your stuff in. That would be helpful."
Cons: "Departure was delayed over 3 hiurs"
Cons: "Plane arrived late, took off 1.5hrs after plan and arrived late in Dublin There was no tea, beer or wine. Most of the food was not available"
Pros: "Can’t complain about £14 flights"
Cons: "Screwed up airport - if you're just flying through, Dublin is a MAJOR hassle. Had to leave the airport and go through security once again to connect."
Pros: "The employee were very nice."
Cons: "The plane was late getting off the ground, no where to put our bags"
Cons: "Small seats"
Cons: "3hr delayed."
Pros: "Fast efficient service no problems"
Pros: "We were not called"
Cons: "We missed the flight due to not being called over the tannoy and the next flight was 710pm and was another £200, also it meant that we missed the show that we were booked in for as it was a birthday present for today. Staff on the ryannaire desk was not very friendly or understanding to our situation."
Pros: "The crew were really friendly and helpful. It was painless, quick, and easy :)"
Pros: "We had to carry our bags up and down several flights of stairs. Not very friendly to disabled or elderly folks."
Pros: "crew very professional and friendly and boarding was quick and efficient.."
Cons: "flight price extortionate......flight delayed by over an hour resulting in me missing my bus connection and having to wait 2 hrs at airport"
Cons: "Allocation of seats saw my wife in 5c and myself in 31d. 31e was vacant."
Cons: "Delayed a bit."
Pros: "Ease of use"
Cons: "Over an hour delay"
Cons: "took forever, endless queues, confusion, more queues. Plane looked dumb inside. Constant up-charges. The whole experience felt bush-league and classless."
Pros: "no redeeming quality"
Cons: "the accommodations, seats, personnel, ticketing, take off, landing, lack of courtesy, lack of amenity, lack of charm, lack of class, lack of professionalism"
Pros: "Friendly and helpful cabin staff"
Cons: "Really cramped seating :-("
Pros: "Quick and easy .. flights bang on time, Return flight very 20 mins ahead , Nice staff"
Cons: "Ridiculous overpriced snack menu. Sandwiches etc.. And coffee not good too expensive.. Let's you down.!"
Cons: "Late. No announcements. Tight seating."
Pros: "No problems"
Cons: "Rude representatives and terrible organization."
Pros: "Everything good"
Cons: "Everything good"
Pros: "Cheap air fare"
Cons: "Not even water to drink on plane"
Pros: "Lovely new plane lots of room"
Cons: "Bumpy landing"
Pros: "Missed as flight from.larnaca was cancelled"
Cons: "four hour delay--missed my appointment"
Pros: "Price and did not crash"
Cons: "Everything else"
Cons: "Sardine seating. Very poor "breakfast". Constant selling of deals"
Pros: "Punctuality, cheery crew, decent leg room compared to some other airlines, inability to recline seats (great!)."
Cons: "Lack of seat-back pocket in front for book, newspaper etc."
Cons: "Crying baby"
Cons: "Website hard to use"
Pros: "Nothing. Do not fly. They are horrible and have horrible service."
Cons: "When we got up to the register we had to fork up over $80 for bags that could have even been carry-on's. While booking there was nothing stated about these charges. If this was going to be a charge it should have been made clear. Very unimpressed and displeased with the service from Ryanair."
Pros: "Ticket Price!"
Cons: "Luggage fee was as much as the ticket!"
Cons: "We followed all carryon size and weight guidelines and passenger carried on bags much larger and heavier than ours. Why did we bother?"
Pros: "Got in extra feet room row!"
Cons: "Too cool, and forgot my jacket!"
Cons: "I arrived at the airport 2 hours early to make sure I had plenty of time to find my way around. I found out 45 minutes before my flight that it was delayed 5 hours. They apologized and offered us a $5 voucher for food/ non alcoholic beverage. $5 is like maybe 35% off a meal without a beverage. I wouldn't have even eaten there had it not been for the delay, so I ended up spending more money there to get some dinner. 7 hours in a small airport without things todo makes for a very long day. It also would have been nice if the airport had charging stations for your phone and electronic devices."
Cons: "Delay is annoying!"
Cons: "Late in both directions, dead light in WC, seats cramped too close together so that you couldn't properly stretch legs"
Cons: "My jacket was stolen on board"
Cons: "Do you have a hour!!!!!!!!"
Airlines flying to Dublin have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Dublin
Masks required on board, masks provided on flights to Dublin
Social distancing seating
Middle seats unavailable to book on flights to Dublin
Testing for antibodies, testing for symptoms for flights to Dublin
Waiving of change fees. Search flexible flights to Dublin