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Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Nothing"

Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Pros: "The aircraft"
Cons: "No overbooking next time!"

Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Cons: "Staff rude and short"

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"

Cons: "Boarding was very slow."

Cons: "There was no wifi on flight"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"

Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"

Cons: "lost baggage"

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pros: "Smooth flight."
Cons: "Seat a little cramped."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Cons: "Nothing special"

Cons: "Flight was cancelled."

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "Good service onboard, good food. On time."

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Pros: "In flight food was enjoyable"

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"

Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Free wee cake."
Cons: "Nothing in particular."

Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."

Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."

Pros: "Food was relatively good"
Cons: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Cons: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"

Pros: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

"From using an app that denied my negative covid test THREE times because they misread it and tried to mislead me about it ("Maybe the date isn't specified?" when it very much was and I'd drawn attention to its correct location); to the fact that my connecting flight wasn't even available in this app was supposed to determined whether I could fly to my final destination; ti the fact that a supposedly vital piece of documentation wasn't even mentioned in that app; to the unnecessary delaying of a connecting flight by several hours that was suddenly on time again upon landing minutes only late, which somehow required all passengers with ANY connecting flight to run to their gate regardless of destination; to the fact that the boarding passes didn't include my initial return flight and only the connecting, which was cause to be denied entry to the airport, to the apparenly unknown and much disputed location of the check-in where I would have to report to get said boarding pass; to the ONE HOUR WAIT behind maybe 20 people total in spite of having no bags to check because again, I had no boarding pass; to the app incorrectly stating that no additional covid test was needed only to find out after having been at the airport THREE HOURS; to the fact that my itinerary"couldn't" be changed because it was "in flight" while the "fare difference" I would be charged went up $100 every hour I was forced to wait because there were magically no notes regardingmy flight every time I called back as directed; this was a miserable experience all around. Never recommending aer lingus to anyone ever and certainly won't fly it again. Guess I won't ever find my long lost relatives..."

Pros: "Food and entertainment"
Cons: "Sits are terrible"

Pros: "crew was super nice"
Cons: "major delay, no info, boarding process felt like a cluster"

Pros: "nothing"
Cons: "Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility."

Pros: "Comfortable, good food and good crew"

Cons: "Flight was late due to earlier mechanical error. These things happen but still annoying when they do. Crew didn’t seem too bothered."

Pros: "The entertainment was good and that’s about it! The crew was extremely bossy! The aircraft should have been cleaned better. Terrible odors and dirty kitchens!"
Cons: "See above"

Cons: "Best flight I have ever been on"

Pros: "Nothing"
Cons: "Everything"

Pros: "I liked the fact that Aer Lingus screwed up so badly that I got to fly United back to Chicago instead of Aer Lingus."
Cons: "They could have gotten us to and from our destination on time. Ten hours late coming in and 24 hours late getting out. They could not have lost our luggage for 5 days. The logistics people haven't a clue. I feel sorry for the customer service people who have to work for this organization."

Cons: "They lost all my luggage"

Cons: "They lost our luggage and we can't reach anyone who can help us find it. The customer service people are very unhelpful"

Pros: "Comfort. Ease of travel."
Cons: "Inflight shopping range"

Pros: "Hostess were helpful and friendly"
Cons: "Middle seat in first row and my bag half way down the plane so although I could’ve been first off I was in actual effect the very last."

Pros: "Yes"

Pros: "Everything was good except the flight from Dublin to Prague..., I was really thirsty.., and they charged me even for water..!"
Cons: "Free drink/ water on the second flight !"

Pros: "The entertainment was great."
Cons: "It was hard coming home since we can't bring any food with meat on the international flight coming back to the USA. Or at least the food I brought, a sandwich was not allowed because of customs. I can't eat the food that was offered. I'm glutten intolerant and dairy involerant. Not sure there's a whole lot to do about it besides buy prepackaged food that don't have meat, vegtabjes or fruit. Protien bars may have worked. We brought two bottles of water each from the terminal. I could have used more, even with the drink service. The flight attendants we're having thier own personal conversation while passing out food and ran by when it came to the final trash clean up. When I got up to use the facilities I tried throwing my trash away but was ignored by a crew member while she was resting."

Pros: "Don’t know, missed the flight."
Cons: "No one around to help."

Pros: "Like that we can check a bag and get free meal in economy on transatlantic flights. Good staff and nice plane."
Cons: "Add water coffee tea gratis on short haul inter-Europe flights."

Cons: "Feels dated and needs new energy with better food and atmosphere"

Pros: "The crew was very helpful and has provided lots of water now and then, wich was really relieving on the long distance. The seats were quite comfortable, the food quite all right."
Cons: "The flight was delayed wich caused a lot of stress bevor, while and after it, 'cause of the connection flight, that we were afraid to miss. We've got the connection at the end, but the luggage didn't come with us, so a luggage investigation was needed. A lot of paperwork and stress, hopefully I'll at least get it back soon. Entertainment wasn't available for several hours, it was an error in the system or something. Some of the seats have had it, others have had not. It took them hours to fix it."

Pros: "Everything went smoothly."
Cons: "Nothing."

Cons: "My bag was lost. The staff at the airport was friendly enough and assured me it would be delivered to my hotel in dublin that afternoon. It’s now the next day and I still have not received my bag. I’ve call multiple times and still cannot give me a straight answer. So now I have to check out of this hotel and hope my bag shows up before moving on to my next destination. Also, on the flight I asked for 2 glasses of tap water while they came around asking if we would like to purchase a soft or alcoholic drink or snacks. There was no water on the cart so she had to continue servicing the rest of the plane and said she would be back. The first flight attendant must of forgotten, that’s okay she was probably busy. I asked a second flight attendant, 10 minutes go by and she still didn’t bring us water. Finally asked a 3rd flight attendant and he brought it to us quickly, this was 30miniutes after I first asked. I felt that my request wasn’t as important because I didn’t have to purchase it."

Cons: "Paying for inflight drinks. All US airlines provide FREE complimentary drinks and snacks. Seemed in poor taste to charge for such things made the airlines appear cheap."

Cons: "Boarding was chaotic because everyone, no matter where they were seated, queued up half an our before the boarding began. There was no "pooled"boarding"

Pros: "Very pleasant, competent, attentive, efficient crew."
Cons: "I did not like the delay in departing for Frankfurt-- missed the rental car and a meeting scheduled with a friend. Lufthansa for Frankfurt managed to depart on time. I know this may be out of your control."

Pros: "Lights were on for the initial meal but relaxed for light breakfast snack."
Cons: "Cramped space and seats very uncomfortable. Terminal two not great either"

Pros: "I got from point a to point b just fine"
Cons: "It was very cold on the flight, the boarding process could be more organized, nothing complementary."

Pros: "I enjoyed the crew you could tell they enjoyed working together the moved like a family..a unit almost."
Cons: "Boarding wasn't that great Sometimes I wish they would start from the back so people aren't getting hit while passing in the aisles."

Cons: "very little leg room"

Cons: "Boarding process in Dublin was long"

Pros: "Quick Boarding"
Cons: "Flight was delayed for an hour"

Pros: "Passengers were spread out. Empty seat between each of us"
Cons: "I am tall and I find the rows too close to eachother"

Cons: "shitty airline shitty service from ...webjet?...who I got ticket through -- said they had my seats assigned. They didn't. totally inexplicable who i was dealing with...aer lingus operated by british airways. Aer lingus couldn't make seat assignmetns they said b/c it was BA. BA wouldn't deal with me. Someone else at aer lingus did deal with seats -- told me to straighten out at airport. Aer lingus at airport no help. Terrible"

Cons: "That the brekfast was not served"

Pros: "everything was good as usual"
Cons: "check-in desk couldn't check me through to my connecting flight with Virgin Atlantic so I had 15mins once landed in Heathrow to get through passport security and checkin at Virgin Atlantic desk.... I'm young and fit so was able for the dash but elderly or familys would not have made the connecting flight in that time"

Cons: "Custom made bike box erroneously classified oversized, but they didn't charge for it so ok"

Pros: "Crew, speed, ease of security at Cork"
Cons: "The lady in 1C who turned her phone on as soon as we hit the British coast"

Cons: "Aer Lingus lost my luggage and has not helped to find it. POOR customer service. NO answers and NO help in any way. No one calls back or has concern that your luggage is lost. Still waiting to hear from them!!!!!"

Pros: "Speed of boarding from both the gate crew and the cabin staff. At that hour of the morning the last thing you want is hassle when boarding."
Cons: "It's a very very early morning flight."

Pros: "Punctual and on time"
Cons: "Nothing really"

Pros: "Efficient flight, left a bit late door reasons beyond control of the airline."
Cons: "Website was difficult to navigate. Check in required filling lots of necessary information and if you did not do it quickly, it blanks it all out and you have to do it over. There is no indication of it timing out. Boarding announcements were difficult to understand as were announcements on the plane."

Cons: "The air conditioning on the plane flight from Chicago to Dublin was way too cold. I am was glad to have my winter clothes but I was still cold. Other than that the crew dis everything else to make the flight good."

Cons: "unable to contact Aer Lingus with question dealing with clearing customs once we land in the U. S. we were on hold for over an hour"

Pros: "Boarding was quick and efficient. I was seated quickly and the flight took off on time. No complaints."

Pros: "Everything was great especially being able to go thru US customs in Dublin !"
Cons: "The seats are just not big enough for my family ,no legroom and to narrow ."

Pros: "Friendly crew."
Cons: "Having to use steps at Cork airport . The cost of tea served in a disposable cup is too expensive."

Cons: "The call for boarding was hard to hear and disorganized. A very long line had formed and then a group of other people started another line near the beginning of the first line and were just jumping in. No staff members took charge and corrected the second line."

Pros: "we arrived an hr ahead of time. the staff was mostly pretty pleasant."
Cons: "Food is just downright terrible. really slow service. forgot about my section of the plan. past us to refill and never came back. Seats are uncomfortable despite the decent leg room. Just not a great experience."

Pros: "Was a short flight"
Cons: "not even a complimentary water or snack"

"The price but the service was poor and the staff was very rough and unfriendly."

Pros: "New plane, comfortable seats, very nice flight attendants."
Cons: "There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking."

Pros: "crew tried to help"
Cons: "missed connecting flight to szczecin"

Pros: "Plane was newer and the cabin crew were courteous."
Cons: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Pros: "Fantastic crew Food very tasty"

Cons: "Maybe boarding... Sharing the gate with another flight at almost at the same time is a little an issue"

Cons: "Din’t be almost 4 hours late No explanation, no apology"

Cons: "The Odessa airport is confusing for departure but good arrival area"

Pros: "The crew was good"
Cons: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Cons: "3/3 flights I’ve taken have been delayed. I never made my connection, adding 10 hours to trip, more than doubling travel time. LOT is consistently late. Be aware of short connections. Or really any connections."

Cons: "one hour late at departure, otherwise an ok trip"

Pros: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."

Pros: "It was ok"
Cons: "Teleportation"

Cons: "Better punctuality"

Pros: "Crew was fine, plain was fine"
Cons: "Departure was late one hour, I missed my flight connection to Bulgaria"

Pros: "There was no crew that I noticed....it’s like they were just working for themselves."
Cons: "Some of the worst, ergonomically incorrect, hard as rock seats I have ever encountered on a commercial aircraft!"

Pros: "The service, food and seating were beyond my expectations."

Pros: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Cons: "Nothing really concerning."

Pros: "Available seats"
Cons: "Didn’t like food and they didn’t give the ear set- glad I got my own"

Cons: "Service"

Pros: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Cons: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"

Pros: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Cons: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Pros: "The best conection to Warsaw. 1 hour delayed pretty normal every where. Safe start and landing metter. I wish everthing shoud be perfect but not always. We were informed that laguage machines at Chicago were broaken and extended loading time. Perfect conection and good service."

Cons: "The LOT ticket counter personnel is in need of some serious professional etiquette re-training. Always displeased expressions on their faces. Hence why alot of their own people opt for other airlines when booking."

Cons: "need to move away from stereo type attire and serve the customer"

Pros: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Cons: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."

Cons: "Too strict on baggage weight"

Pros: "A smooth short-haul leg, no frills but nothing annoying either."
Cons: "A bit tattered aircraft, had to be bussed at both airports."

Cons: "No air conditioning!!"

Pros: "Pilot interection and the crew."
Cons: "Small air craft."

Pros: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Cons: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Pros: "Good"

Pros: "Price was cheapest for us, so we bought with LOT. Turns out that you get what you pay for."
Cons: "Flight was over an hour late. Boarding involved remaining in an extremely crowded bus for more than 30 minutes waiting, without apparent reason. No food or inflight entertainment"

Pros: "Staff was apologetic and enthusiastic. When we were finally able to board we did so quickly and efficiently."
Cons: "Delay for nearly 2 hours without information, even when inquiry at the counter."

Cons: "incompetent parents with hysteric crying baby, inattentive flight attendants"

Pros: "It was delayed, making me late for the connecting flight"

Pros: "Very caring flight attendants, awesome service."
Cons: "Took too long to get our luggage."

Pros: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Cons: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."

Pros: "Overall the flight was pleasant - the Bombardier is a great plane - there was enough leg room and space. I had a lovely view of the Tatra mountains. Captain made a couple of announcements and kept us informed of flight time, progress and so on. No complaints at all."

Pros: "Nothing"

Pros: "Kind crew, clean and comfortable plane"
Cons: "ANA's dreamliners have better designed seats; they do not recline by slide"

Cons: "We had a 4 hour delay getting out of Chicago and another delay leaving to come home. It makes one wonder what kind of maintenance they do on their planes."

Cons: "Very bad boarding experience... We were not issued boarding passed for all legs of the journey at the beginning. At the last leg, we were provided separate seats. Boarding staff extremely rude and unfriendly. Not one person (apart from the in-flight personnel) wore a smile."

Cons: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"

Pros: "Fast boarding time and fast departure"
Cons: "Nothing to comment"

Pros: "Absolutely nothing about checking in process. It was a nightmare."
Cons: "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"

Pros: "Brand new fleet, latest extras, fresh and tasty food."

Pros: "I liked every thing the crew was exelent"
Cons: "Dislike to crowded"

Cons: "Our tickets were very expensive compared to other airlines and had to buy food and drinks."

Pros: "Descent plain and service"

Cons: "More comfortable seats"

Pros: "Quick flight. However as is usual with Ryanair cabin crew their diction on the intercom giving instructions are appalling. This is a feature of Ryanair. Ask for diction or speech lessons and at least passengers will understand. My kids thought the crew were speaking Polish"

Pros: "They actually flew into the main airport"
Cons: "The whole priority thing is a total joke and just another way to f*** the passengers over why don’t they just give us a price without all this bloody nonsense of baggage"

Pros: "Perfect timing."
Cons: "Nothing"

Cons: "First they called us to gate 102, then just before boarding they announced we had to go to gate 110. The plane had a ‘technical’ problem and we had to change planes with a large delay."

Pros: "On time, quick boarding. Comfortable flight"
Cons: "No air bridges"

Pros: "nothing"
Cons: "have to pay 55 euro’s for checkin .... crew very rude at the desk"

Pros: "Warmth"
Cons: "Airport security"

Pros: "Flight was usual"
Cons: "Boarding was delayed for about 15mins but the pilot made up for it."

Pros: "I liked that I didn't feel squashed and this is about it."
Cons: "I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save."

Pros: "Short and comfortable flight"
Cons: "Setting off time delayed by 40 minutes"

Pros: "Off ons time no extras got here quick all I want"
Cons: "Was perfect"

Pros: "By the time you were up it was on its wayndowm 40 mins"

Cons: "I would be great if the flight attendants quieter than the aeroplane engines. My earbuds are no expensive enough."

Pros: "Quicker flight late at night"
Cons: "Waiting on bus to terminal Almost missed last train."

Pros: "Reasonably priced. Check in was quick and easy. Boarding was easy"
Cons: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."

Pros: "Cheap & Cheerful, as usual"
Cons: "Delayed Boarding Delayed Taxi Delayed dis-embarking (no dispatcher) just two bus drivers and no unloading of cases o those with mobility issues"

Cons: "everything"

Pros: "New plane was comfortable."
Cons: "Very late service. Crew forgot about our row during the drinks service. Usual chaos from Ryanair's aggressive seating policy although people managed to swap themselves around to sit together. This wasted more time of course."

Pros: "Arrived on time"
Cons: "Screaming children and little food on offer. No tea...again"

Cons: "Nothing"

Pros: "new plane"

Pros: "Staff at gate very friendly and efficient. Staff on flight very pleasant and professional. Lovely flight no problems."
Cons: "Nothing"

Pros: "Was quick and easy"

Pros: "Flight was smooth nice and on time"

Pros: "Flight was on time"
Cons: "Couldn't take on bag as not priority. Booked extra leg room seats expecting priority but no longer Won't travel with Ryan air again"

Pros: "Very cheap flight, attentive and polite cabin crew"
Cons: "Delayed flight but left standing at the departure gate in Dublin waiting 30 mins for no reason"

Cons: "Very long walk on landing"

Pros: "Staff at Dublin and on board very helpful we were traveling with a two year old and they were great help. Flight good and arrived on time all round good experience"
Cons: "Nothing"

Pros: "Take off delayed due to some technical issue, but still landed on time, very nice"
Cons: "Flight attendents were a little tough"

Pros: "Flight went to plan, no problems boarding and on time."
Cons: "All good."

Pros: "I love Ryan air prices , my flight was almost on time . Crew very welcoming and helpful , as usual ."
Cons: "For me , don't change Allstate good , thank you ."

Cons: "half hour delay for take off :( sitting in cabin- cant use loos until plane is up... uncomfortable"

Cons: "Stupid 50 we had to pay extra. Never fly this airline again. A scam leaving me feeling like I was just screwed. I will actively tell people to never fly with you. Cut the surprise check in fee like normal airlines."

Pros: "no delayed, staff helpful"

Pros: "On time"
Cons: "Hard seats"

Pros: "My children and I got seats together even though I didn't pre book."
Cons: "There would've been a £60 charge to prebook our seats together. I think this is excessive for suck a short flight."

Pros: "Price and noticable improvement from ryan air"
Cons: "Real value for money"

Pros: "I cancelled it because you changed the time. I hope it was refunded."

Pros: "Staff were friendly, no delays and we arrived on time! No complaints"

Pros: "Cleanliness, polite crew, on time departure and landing. Good price."
Cons: "Priority boarding line....weird spit behind columns @ the gate, like we were hiding... uncomfortable spot, no chair / bench to sit for elderly passengers."

Pros: "Quick easy boarding."
Cons: "2 Bachelourette parties were on the flight, they boarded already drunk. Singly loudly and shouting profanities across the plane. The cabin crew did nothing to discourage this and started selling them more alcohol. The 50 minute flight was spent trying to block out the screaming and shouting from these two groups."

Pros: "Timings, the plane was fine for the short journey we had."
Cons: "The boarding process and difficulty in hearing the crew member as he had a very strong Eastern European accent"

Pros: "We had a very good and comfortable flight and were well looked after by the cabin crew,will be using company again well done."

Pros: ", bought a coffee & the male attendant told me how to use it . New filter lid"
Cons: "waiting to take off . Flight boarded early then we sat on plane . 12.50 flight & arrived just before 15.00."

Cons: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"

Pros: "Not much"
Cons: "2.5 hours late for a 60 min flight. Got given snack tokens as compensation but they applied only to airport shops that were all shut"

Pros: "Regular stuff. Mostly good."
Cons: "Leg space was littered with pieces of crisps. Perhaps it is cleaned only once a day and not in between flights."

Pros: "Flight out was perfect"
Cons: "I didn't like the 4 hour delay and diversion to Birmingham due to the runway at Stansted!!!"

Pros: "Nothing !!!"
Cons: "Twenty five minutes late taking off. Flight time 1hr 5 mins ... Time waiting on Tarmac on arrival 1hr 1 min before we got to terminal."