There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
Flight was on time, staff are friendly and helpful onboard.
You should not have to pay for WiFi in business class
Overall very positive. Boarding was quick and organized. Cabin was clean and seats were reasonably comfortable. Cabin crew was excellent and the meals provided were also of good quality
The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.
Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting
Delay, luggage didn’t arrive. Had to go the next day to collect it
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Still some confusion about my baggage which was disconcerting. It was nice that there was extra space on the flight for comfort reasons. Staff very friendly
Everything was smooth and the meal was delicious. I really appreciated that Aer Lingus still offers complimentary beverages, food, luggage and headphones. It was nice that the main meal also featured some items typical to Ireland including the wheaten bread and Kerrygold butter. I generally found the flight a quite relaxing and enjoyable experience.
The seats are so close that you have 0 room to move. Not acceptable for an 11 hour flight.
Easy process you definitely need 3 hours to get on board from Fuminchino airport
Very quick flight, efficient boarding, and clear and thorough instructions and attention from staff.
Customer service was excellent! The app was terrible, tried several times to check in without success! But the young lady that checked us in was absolutely terrific and helpful.
Horrible. I had to wait in Dublin for 4 hours for the next connecting flight which took my to London and than i had to wait 3 hours for the flight to Dusseldorf
Was not aware that Aer Lingus was like the cut-rate services in the states, with no food or beverage (other then 3.50 Euro coffee) and no screens for entertainment. Was a great flight, but not much in the way of services.
I didn’t realize Aer Lingus was a “nickel and dime” kind of airline where you had to separately buy all the amenities you wanted. The push to purchase duty-free beauty products was off-putting. And our row had the least amount of leg room I’ve ever dealt with on a flight.
Boarding was so quick, flight was ahead of time which is great and the pilot spoke clearly and was letting people know everything, amazing, love travelling with you 😊
Flight was great, I’ll never be a fan of the seats of catering, but I can live with that for cheap flights. Boarded early, departed early and arrived early
Great flight just took some time to board even when lining up early for the flight, even taking off took longer then expected.
ontime and super quick boarding and disembarking. I made it in 6 min from airplane through passport control to the train platformin Cologne. Amazingly quick airport.
Boarding was fast and efficient. The crew was super friendly. Since it’s a budget airline and it’s a short flight, I can’t expect food or entertainment.
If you buy a cabin luggage, but don’t need it for your kids, so you will end up with mixed priorities. And you will need to use non priority line
Boarding waiting outside in storm and rain is not OK
East check in and security. They are always delayed though. ALWAYS!
Amazed at huge number of people who hadn’t booked cabin bags with big troller cases and rucksacks, not being stopped, what’s the point in following rules or paying more if you don't have to bother?
It was a short flight (1.2h), and everything went smoothly.
Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.
