Daily cleaning, installation of cabin HEPA filters on flights to Iceland
Visitors from Ireland must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Iceland.
Contact Tracing App
Pre Registration Form
Masks: Not required in enclosed environments and public transportation.
Current regulations for vaccinated travelers to Iceland: most visitors from Ireland may enter Iceland but may still need to provide proof of negative COVID test.
Most visitors from Ireland need to provide a negative COVID-19 test result and/or quarantine to enter Iceland. Travelers MUST note that all decisions about entering Iceland are made by border guards.
Travelers entering Iceland must pre-register prior to arrival to the country. They are also required to download the Rakning C-19 app.Further details about entry to Iceland can be found here and on this site
Read more about travel restrictions for Iceland
Visitors from Ireland will need to quarantine for 14 days upon entering Iceland.
Icelandair has waived its change and cancellation fees on flights to Iceland. Confirm policy on booking site.
An average direct flight from Ireland to Iceland takes 11h 51m, covering a distance of 1519 km. The most popular route is Dublin - Reykjavik with an average flight time of 2h 45m.
The cheapest ticket to Iceland from Ireland found in the last 72 hours was €75 one-way, and €124 round-trip. The most popular route is Dublin to Reykjavik Keflavik Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was €124.
Icelandair flies the most frequently from Ireland to Iceland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Cons: "Same airline coming from one place have different methods it’s a bit confusing."
Cons: "The ife screen was extremely slow and unresponsive."
Pros: "Flight attendant warm, courteous and authoritative at same time."
Cons: "Seat hard. Space tight. I am 6’4”"
Pros: "Nearly all Flights on time"
Pros: "Crew excellent...seats small and not too comfortable for business class."
Pros: "Not enough restrooms the food was not the good mor"
Cons: "More choices for food seats not comfortable too narrow no space"
Pros: "a320 was comfortable"
Cons: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."
Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"
Cons: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"
Cons: "Better time management."
Pros: "Space in cabin, friendly crew and nice food"
Cons: "Shorter stoppage ;)"
Cons: "Boarding by rows would avoid people rushing to line up ahead of time."
Cons: "No complaints. Good vegan food."
Pros: "Crew was nice. I will go again with Lufthansa."
Pros: "Staff were excellent. Helped me with storing my insulin in the fridge."
Cons: "Departing the plane into steps to z bus carrying heavy bags with no help."
Pros: "Nice comfortable flight"
Cons: "misspellt my name!"
Pros: "Short flight but staff very attentive, food good."
Cons: "I havent gotten on a flight yet."
Pros: "The business cabin was excellent for a European airline."
Pros: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."
Pros: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Cons: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"
Pros: "Excellent service by amazing crew"
Cons: "Incorrect advice from check in staff at Dublin re transit visa requirements"
Cons: "I was not allowed to take my cabin bag and was forced to check it in at the checkin counter. The reason mentioned to me was the flight is small. Contradictorily, travellers after me in the queue were allowed to take cabin bags."
Pros: "Great service. Polite, multilingual staff. Food is quite good. Super ckean orderly plane."
Cons: "Personnel and food was great."
Pros: "on time"
Pros: "Flight was on time. We boarded and left on time. Flight attendants were friendly and courteous. I was happy to get a complementary sandwich and drink on such a short flight. We arrived at our destination earlier than expected. Seats were no frills, but decent. Overall good experience."
Cons: "Boarding is stressful. A free for all. I wish they would announce and board one section at a time. I'm traveling with children! I don't want extra stress of people being so pushy. Also,on arrival the bus back to the terminal was similar."
Pros: "It was all great!"
Cons: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."
Pros: "Decent choice of entertainment options, though the selection of more recent titles was limited, food was fine for airline food. The crew was, as always on Lufthansa, pleasant, courteous and helpful."
Cons: "Flight left 20 minutes late"
Cons: "They switched me to a different flight saying I won't make my connection due to high traffic at the BUD airport and they never told me that instead of arriving to JFK, they are flying to Newark airport. Having not known this at all, I had no ride home, super inconvenienced and I was 2 hours plus away from my home in Jersey. Horrible experience"
Pros: "Crew was friendly"
Cons: "Flight delayed by over 3 hours, inflight entertainment did not work"
Pros: "Crew was very friendly and eager to help, as I was traveling alone with a baby"
Pros: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Cons: "It will be hard to travel with another airline"
Cons: "Our luggage was the last to arrive planeside from our late flight from Vancouver. We saw out luggage on the cart next to the plane, but apparently someone decided not to put it on the plane. We are now at least 24 hours without our luggage (we still don't have it) and cannot take advantage of our very expensive vacation. I must say, we will stop using Lufthansa and all partner airlines. This is completely unacceptable. I have received no communication at all from Lufthansa to explain why our bags were not loaded onto the plane, even though we saw them out the window, on the cart, next to the plane, before door closure. I am wondering if someone at Lufthansa decided it would be fun to ruin our vacation?"
Pros: "I liked when I thought I had my new booking."
Cons: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."
Pros: "Good entertainment selection"
Pros: "Faster then any other airline. Supersonic jet ..."
Pros: "Good service except added an extra flight to my trip and"
Cons: "Pilot strike rerouted added a flight and 12 HRs"
Pros: "Depart on time. Entertainment excellent"
Cons: "All good"
Pros: "New crew on first flight but they we're even"
Cons: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"
Pros: "the crew was good"
Cons: "the food was poor"
Cons: "Bathroom was at the back of the plane and the drink service was slow so I had top wait overt half an hour to use the bathroom; I was in row 4."
Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."
Cons: "I AM A HANDICAPPED CUSTOMER. MY FIRST FLIGHT FROM BOLOGNA TO FRANKFORT WAS FINE. NO PROBLEMS. WHEN WE LANDED IN FRANKFORT THEY WOULD NOT LET ME OFF THE PLANE SINCE THERE WAS AN ERROR HAVING A WHEELCHAIR AND A LIFT TO MEET THE PLANE. I SAT ON THE PLANE FOR 45 MINUTES BEFORE THE ISSUE WAS RESOLVED. I GOT TO THE TERMINAL AND WE WATCHED AS THE PILOT CLOSED THE DOORS OF OUR CONNECTING FLIGHT 35 MINUTES PRIOR TO TAKE OFF. NEEDLESS TO SAY WE MISSED THAT FLIGHT. WE WERE BOOKED ON A LATER FLIGHT WITH UNITED. THIS CREATED MORE PROBLEMS THAN I HAVE SPACE TO WRITE. I AM 70 YEARS OLD AND HANDICAPPED. YOUR INCOMPETENCE CAUSED MY WIFE AND I NUMEROUS PROBLEMS I WILL NEVER FLY YOUR AIRLINE AGAIN. I KNOW THIS WILL FALL ON DEAF EARS. I WOULD APPRECIATE A RESPONSE."
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"
Pros: "So rude crew"
Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Cons: "Still don’t have my luggage yet"
Cons: "All of the less than good, obvious!"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Cons: "Too hot inside the aircraft"
Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."
Pros: "The flight crew was so friendly and the food was really good."
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "I slept pretty much the whole time"
Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "Easy boarding, plenty of room"
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Eveything is well arranged"
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "On time."
Cons: "No negative"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Pros: "Enough space good wine and on time"
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."
Pros: "...The transfer at JFK was terrible"
Pros: "In general, it was ok"
Cons: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
Pros: "Entertainment, cabin crew great."
Cons: "Seat layout may now be standard but is still cramped."
Pros: "Coffee/water complimentary regardless of class. 45 minutes in the air."
Cons: "Very small plane. No USB."
Pros: "The plane was nice and comfortable. The flight was only about 40 minutes."
Cons: "Everything was fine. A very quick, easy flight at the end of a long day for me."
Pros: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Cons: "It was just a relatively quick, unremarkable flight."
Pros: "Left and arrived on time. Crew very efficient. Smooth flight."
Cons: "Everything was great!"
Pros: "The crew was very nice , and very comfortable seats ."
Cons: "Everything was great"
Cons: "The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO."
Cons: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."
Cons: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"
Cons: "On time"
Pros: "Everything was pleasant as expected except for one thing, mentioned below."
Cons: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."
Pros: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."
Pros: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"
Cons: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"
Pros: "Boarding was easy. The flight was smooth. It was a short flight (1.5 hours) so there was no food, but coffee, tea, water and juice was served."
Pros: "Excellent short flight"
Cons: "Did not eat"
Pros: "I could choose my seat"
Cons: "Nothing else"
Cons: "We had to leave the airplane and board another one due to technical issues. This is the second time that that happens to me with SAS."
Pros: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Cons: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."
Pros: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Cons: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."
Pros: "Nice service"
Pros: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Cons: "More selection of food, more variety of sandwiches and bread used."
Pros: "I was treated by the cew very, very badly. Food was terrible."
Cons: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"
Cons: "I took this flight to have a short layer over, only 40 minutes. This was a connecting flight departed from Newark and was a connecting flight for many people coming from Thailand. I almost missed this flight due to highly backed up passport control. If SAS was running so many international flights, they should have shifted the layer over, since many people were taking connecting flights for Oslo to Manchester. No food, there should have at least been a snack or at a minimum offered water."
Pros: "Food, staff and video access was excellent."
Cons: "The seating was very uncomfortable and cramped!!"
Pros: "Crew were good. Plane new and clean."
Cons: "I think the only free drinks are tea and coffee."
Pros: "Upgraded to business class"
Cons: "Flight delayed an hour & half"
Pros: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Cons: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."
Pros: "Outside camera view, update on airplane location and ETA, seats were nice."
Cons: "Hate to sound entitled, but the movie selection was really poor. I flew on a connecting flight by Delta that had 10k+ movies and shows to choose from so that spoiled me."
Pros: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."
Pros: "Entire crew very attentive!! We ate like Kings!"
Cons: "Long layover in Newark! My fault for not noticing when I booked it!"
Pros: "Quick flight"
Cons: "1 hour delays and 70 euro bag fee"
Cons: "Not water for children."
Pros: "I flew SAS from ewr to wro and back a d can't say enough good things about the company. The crew was very friendly and always smiling, the flight was quick and arrived early, the plane was very clean aND overall just great experience. Next flight I'll be looking to book with SAS. Thank you Adam Bartosik"
Pros: "Technically, since the first leg of my flight was changed I no longer flew this route, but it was through the same airlines and they fixed my issues no problem."
Cons: "They charge me €70 for my bag and it should have been free!!"
Cons: "70euro baggage fee at counter check in while flying on SAS. The same fee is 13 Euro if is bag selected at the time of ticket booking. kayak never gave me the option."
Pros: "Flight was on-time, fast, efficient boarding, on-time arrival."
Cons: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"
Pros: "New airbus with good entertainment screenset clean"
Cons: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Pros: "No problems, great crew, easy check in and on time!"
Pros: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Cons: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."
Cons: "Delayed departure. Temperature in cabin was uncomfortably hot while waiting for departure."
Pros: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Cons: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."
Pros: "The automated kiosks made it ridiculously easy. Flying out of LAX can be a pain, but that went by so smoothly. I'm cheap and have become accustomed to Spirit airlines. So when I received free (decent) meals a complimentary bottle of water and a plethora of inflight entertainment."
Pros: "Staff was friendly"
Cons: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Cons: "That I didn't make it to Chicago the day I planned. My first leg had computer issues in Rome which pushed the flight back 4 hours which then made me miss my connecting flight. Had to stay a night in Copenhagen and fly out at 1540 the next day."
Pros: "Nothing , it was terrible flight ."
Cons: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."
Cons: "2 hr delay on a 2 hr flight"
Cons: "We were delayed before boarding, then delayed again upon landing. Hence, we missed our connection and had to fly to Copenhagen and not arrive in Helsinki until after midnight."
Cons: "My computer/media screen did not work the whole trip, nor did audio -just heard loud screeching when I plugged in my headphones. Also, the seats were very uncomfortable. Additionally, I thought we had paid for two checked bags in advance but was told we did not and so had to pay for them at the airport. I was very focused on making sure I had two checked bags paid for online when purchasing the tickets. I don't know if it's some glitch in your website or that it was just confusingly worded/phrased, but I did think I had bought the higher level package that allowed for two checked bags."
Pros: "Crew was very nice, efficient"
Cons: "Boarding in Iceland"
Cons: "Was put on a different flight and had to fly to Germany. Then an 8hour flight to Toronto. Very annyoing and inconvenient"
Pros: "Nothing flight to and from Ireland were cancelled"
Pros: "Helpful crew."
Cons: "Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!"
Pros: "Comfortable seats and complimentary blanket and pillow were a nice touch."
Cons: "Late boarding call and slow boarding process made flight nearly an hour late taking off. Their staff needs to do a better job getting people on the plane quickly to avoid lateness."
Pros: "I missed my connection from Iceland to USA due to delayed departure from Ireland"
Cons: "Food included in the price for a 6+ hour trip!"
Cons: "On boarding in Iceland"
Cons: "The attendants were professional and friendly. The plane was clean, the seats in coach were fine. Just remember to bring your own food and beverage as they don’t have food unless you pre order."
Pros: "Price, convenience, crew."
Cons: "Seats a bit tight on their borrowed 767. Plane change in Iceland was tight (which made me a bit nervous) but we made our flights."
Pros: "Not mucj"
Cons: "Entertainment screens for about a third of the plane didn’t work and staff didn’t seem to care. Boarding took forever and plane left about 45 minutes late."
Pros: "Smooth flight, plenty of capable crew"
Cons: "Boarding was late for the second time this trip, computer system issues...?"
Pros: "Crew were great. Very helpful and friendly"
Cons: "Would have been better if the plane left on time and I didn’t have to miss my connection"
Pros: "The flight from IAD to KEF was fine, but the flight back was not so good. I liked that they waited for those with connecting flights and the staff was nice."
Cons: "The right half of the plane had no entertainment as the system wasn't working and the crew couldn't fix it. When I checked in I only had the option of a middle seat, so we were 3 cramped in a row, while the lady on the opposite side slept flat across her 3 seats that no one was sitting in."
Pros: "Our flight was delayed so we didn’t have time to talk to anyone at the gate about how we received boarding passes in different rows even though we had already booked seats together. On our flight from MCO to Iceland originally we were hassled by the flight attendants who demanded to see our receipt"
Cons: "The seat assignments and the customer service from the attendants."
Pros: "More space than expected."
Pros: "Great respectful & kind crew, comfortable plane."
Pros: "Everyone was super helpful and made the trip comfortable."
Pros: "Some of the staff was nice"
Cons: "The plane was very hot, did not serve food even a snack on a 6 hour+ flight. There was absolutely no one at the ticket counter to help. Will not fly again!"
Cons: "Older movies; no modern ones to choose from, limited selection"
Cons: "Lost my bag, took 3 days to deliver it to hotel ruined my holiday."
Pros: "I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean."
Pros: "Staff was excellent."
Pros: "Plane had USB ports. Gave out free water bottles."
Cons: "Plane was very hot. Bathrooms very dirty. They refilled water bottles with common large bottle. Very unsanitary! Yuck. Flight was over an hour late arriving in Denver."
Pros: "smooth boarding, comfortable, smooth flight, friendly crew, clean bathroom"
Cons: "The gate location was confusing. Only paid food was available."
Pros: "A Neal should be included in such a long flight."
Pros: "The USB plug and screen"
Cons: "No snacks"
Pros: "Always love the food and the crew."
Cons: "Overall, boarding process is chaotic and can be frustrating"
Cons: "I had a window seat prebooked and at the gate was given the 'choice' (not really a choice) to change with another passenger for a middle seat so she could sit with her family. That sucked. And they were not the least apologetic."
Cons: "Mediocre at best Business Class"
Pros: "Comfortable, good entertainment, considerate crew"
Cons: "No frills; flight was delayed over an hour"
Cons: "Delayed departure. Checking baggage is expensive!!!"
Pros: "Blanket and pillow already on chair. Pilots did an awesome job landing in a blizzard."
Cons: "No offer for headphones"
Cons: "Didnt even offer coffee or juice in the morning"
Pros: "Still a cattle car in coach"
Cons: "Way too cramped for seating, but the are all the same."
Pros: "No problems"
Pros: "Very comfortable seat in row 5"
Pros: "Nothing to complain about. Satisfied customer."
Pros: "On Time, efficient."
Cons: "The stewardesses disappeared and were hard to contact."
Cons: "It was delayed causing me to miss my connection"
Pros: "Safe and pleasant."
Cons: "I arrived my destination 24hrs late. 2 unplanned stopovers. Terrible experience."
Pros: "Being notified of delays"
Cons: "Delays....no one picked up our trash on board until we were landing."
Cons: "Really a surprisingly low quality airline."
Cons: "Tight seating"
Pros: "Air traffic controllers strike was explained to us beforehand"
Cons: "TSA was a mess in Boston as was Terminal E"
Cons: "The change in Keflavik was unnecessarily confused and lacked clarity."
Cons: "no air circulation during taxiing"
Pros: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Cons: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"
Cons: "They lost my bag and I still haven't heard from them"
Pros: "Flight attendants were lovely."
Cons: "Seats recline too far so there was NO space. Flight left an hour late for unknown reason. Double charged for bags on return flight. Lost my carry on after forcing me to check it (still awaiting its return). Charged me to fix an error they made on original booking. I'll never fly with Iberia ever again."
Pros: "Comfy seat."
Cons: "The flight was delayed for more than an hour"
Cons: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Pros: "We landed a bit early"
Cons: "We didn't get the seats that we paid for. And all we could get was the last row."
Cons: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"
Pros: "Crew was nice and reliable."
Cons: "Beverages should be complimentary."
Cons: "This was in no way a legal connection for an international flight - we had only an hour to get from our flight onto the plane going through customs and everything else - we have Global Entry otherwise there is no way in the world we would have made our flight and ou bags did not make it."
Cons: "Need more than 2 beverage services in 8 hour flight. Need air flow control at seat."
Cons: "to be able to be on that flight, A delay from Malaga threw everything off."
Pros: "Arriving ahead of time"
Cons: "Too hot in the plane"
Pros: "The food is very good in 1st class."
Cons: "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."
Pros: "Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop."
Cons: "The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving"
Pros: "The food could be better"
Pros: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Cons: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."
Cons: "See above."
Cons: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."
Pros: "That I arrived"
Cons: "Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin."
Pros: "No free food this time. Shorter EU flight and seats not as spacious because of it."
Pros: "clean, good entertainment services, and service from crew"
Cons: "delayed start, very cold temp. during flight"
Pros: "Seats were comfortable. Smooth take off and landing."
Cons: "No free drinks, and I had to flag down a crew member to buy the €2.50 bottle of orange juice; even then I had to remind him before he brought it! We had little time between flights, and had to empty water bottles at Security before boarding but forgot to refill them, so we really noticed the lack of beverages."
Pros: "The flight was short"
Cons: "They didn't even give out water on the flight. Not to happy with the service"
Pros: "it got me to Madrid!"
Cons: "no legroom. the flight crew didn't look happy....they don't smile??"
Cons: "Did not offer water and seats were very uncomfortable."
Cons: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."
Pros: "the boarding with 2 kids was super easy."
Cons: "we were not able to get a seat by the bulk head and so could no take advantage of the basinet."
Pros: "The flight has enough leg room considering I'm 6ft. The entertainment was world class. The flight was smooth."
Cons: "The flight attendant was slightly rude. The food was not so good. Every meal they had, had cheese in it."
Pros: "We were given opportunity to upgrade to business. Totally worth it"
Cons: "Food was just ok"
Cons: "Lost luggage, hot plane, charged for water"
Pros: "On time and great service by crew"
Cons: "The bus to the plane stayed fully packed at the terminal for several minutes. I heard several people start complaining about their heat. The crew at the terminal were brusque. Other than that, the flight was fine. I wasn't offered any food or drink, but once we were flying, there were no additional delays."
Pros: "great service and nice flight. great pilots and safe trip."
Pros: "Great space between seats, and very nice staff"
Pros: "great leg room and food"
Cons: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Pros: "A short flight but could have some form of entertainment."
Pros: "Fine for what you paid for"
Pros: "The staff were extremely friendly and courteous. The flight was very smooth."
Pros: "It was very slow beginning with taxing to the airport and then disembarking. We stood for a very long time before the door opened. Probably the delay getting to a stop when in the taxi mode was due to the airport crowdedness and not the airlines fault."
Pros: "Boarding on time."
Cons: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."
Cons: "flight was late"
Pros: "The staff were helpful and approachable."
Cons: "The space available for a nine hours flight is poor. There were not enough entertainment."
Pros: "Excellent service and food!"
Pros: "The food was surprisingly good, and I had no issues once on either plane."
Cons: "The layover in Madrid was too short. Because the first leg was slightly delayed, I missed the flight to my final destination. They ended up giving me a ticket which departed more than 12 hours after my arrival in Madrid (!). I had to go to the horrible inconvenience of wandering through the huge airport looking for their customer support desk, waiting in line, returning an hour or two later, and eventually getting myself a standby ticket on an earlier flight. I still ended up in the airport for about 4-6 hours. They provided a coupon for a free lunch, and there was a lounge to stay in, but for a transatlantic flight, adding an extra 4-6 hours was really bad."
Cons: "I do not like that I can't check onnline. They mention that because the reservation with Fianair, I only can do the cheking at the desk."
Cons: "The fight from Chicago to London was a nightmare."
Pros: "on time departure"
Cons: "the seats were very cramped, with minimal leg room."
Cons: "No information about 2 hours delay, no tv, old plane, no service, food disgusting. One of the worst flight ever"
Airlines flying to Iceland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Iceland
Masks required on board, masks provided on flights to Iceland
Social distancing seating
Middle seats unavailable to book on flights to Iceland
Testing for antibodies, testing for symptoms for flights to Iceland
Waiving of change fees. Search flexible flights to Iceland