Find cheap flights to Iceland

Cons: "The ife screen was extremely slow and unresponsive."

Pros: "Flight attendant warm, courteous and authoritative at same time."
Cons: "Seat hard. Space tight. I am 6’4”"

Pros: "Amazing crew and service! They are the best!!"
Cons: "Amazing crew and service! They are the best!!"

Cons: "Boarding from bus and no aero bridge"

Pros: "Nearly all Flights on time"

Pros: "Crew excellent...seats small and not too comfortable for business class."

Pros: "a320 was comfortable"

Cons: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."

Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"

Pros: "Nothing"
Cons: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"

Pros: "Everything was good."
Cons: "No major complaints."

Pros: "Space in cabin, friendly crew and nice food"
Cons: "Shorter stoppage ;)"

Pros: "Crew was nice. I will go again with Lufthansa."

Pros: "Staff were excellent. Helped me with storing my insulin in the fridge."
Cons: "Departing the plane into steps to z bus carrying heavy bags with no help."

Pros: "Short flight but staff very attentive, food good."

Pros: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Cons: "N/A"

Pros: "Excellent!!! Booarding was quick. No long lines in the jetway. All around great service on board! 5 *****"

Pros: "I like Lufthansa, I feel safe with them. Crew was nice, flight Chicago- Frankfurt very comftarble."
Cons: "My daughters tv didn’t worked it was 8 hours flight, food- beef had not eatable pieces of meat with vains only- we had choice of beef and pasta only no chicken."

Pros: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."

Pros: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Cons: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"

Cons: "Incorrect advice from check in staff at Dublin re transit visa requirements"

Cons: "I was not allowed to take my cabin bag and was forced to check it in at the checkin counter. The reason mentioned to me was the flight is small. Contradictorily, travellers after me in the queue were allowed to take cabin bags."

Cons: "2 hours delay. Bad food"

Pros: "on time"

Pros: "Flight was on time. We boarded and left on time. Flight attendants were friendly and courteous. I was happy to get a complementary sandwich and drink on such a short flight. We arrived at our destination earlier than expected. Seats were no frills, but decent. Overall good experience."
Cons: "Boarding is stressful. A free for all. I wish they would announce and board one section at a time. I'm traveling with children! I don't want extra stress of people being so pushy. Also,on arrival the bus back to the terminal was similar."

Pros: "They fed us eventually. We landed safely. Crew wasn't rude."
Cons: "I am only 158cm tall (5 feet 2 inches) and I had no leg room! My knees hit the seat in front of me. The seats were also so narrow that you could not change position at all, so it was very uncomfortable for a 8.5 hour flight. And I weigh less than 45 kg (100lbs). I can't imagine how anyone bigger than me felt. My seat was toward the back of the plane, and it took the crew over an hour to reach us once they started the drink and food carts. One time my row got entirely skipped for the drink cart, even though we were awake. This was a problem because they didn't come by for another 5.5 hours with more water/drinks, and they did not give us water bottles for that time period like Delta does. The food wasn't tasty, but it was eatable. The movie options were great, but that was all I could do on the screen because half of mine did not respond to touch, which meant no games and I could only select movies on the left half of my screen. Weird."

Pros: "It was all great!"

Pros: "Everything was wonderful! Lufthansa is spot on from boarding, to in flight service to the moment you leave. They are helpful, friendly, fun and a wonderful crew where I know I'm in good hands!"

Cons: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."

Pros: "Crew was friendly"
Cons: "Flight delayed by over 3 hours, inflight entertainment did not work"

Pros: "Crew was very friendly and eager to help, as I was traveling alone with a baby"

Pros: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Cons: "It will be hard to travel with another airline"

Pros: "the crew was amazing: friendly and caring"

Pros: "I liked when I thought I had my new booking."
Cons: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."

Pros: "Awesome"

Pros: "Good entertainment selection"

Pros: "Good service except added an extra flight to my trip and"
Cons: "Pilot strike rerouted added a flight and 12 HRs"

Pros: "My flight was cancelled, and I could not get rebooked for 2 extra days. I have not returned home yet. No experience on this flight"

Pros: "Nothing"
Cons: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Pros: "New crew on first flight but they we're even"
Cons: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"

Pros: "the crew was good"
Cons: "the food was poor"

Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Pros: "friendliness"

Pros: "Nothing"
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"

Pros: "We were delayed but better that than bump around in a thunderstorm. Food good"
Cons: "Would like to see more selection in movies"

Pros: "Roomy flight, professional crew, great service."
Cons: "Check in with an extra bag or overweight baggage is cumbersome. You must first check in, then take bag elsewhere to pay fee, then take bag back to check in."

Cons: "Delayed - but made up for later!"

Pros: "The crew was very kind."
Cons: "There was a lack of communication with boarding and there was no one to check us in at the airport. We are paying you thousands of dollars, perhaps you could have someone check people in."

Pros: "New airplane"
Cons: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Pros: "Crew was good, especially from Beijing to Copenhagen"

Pros: "The crew was very nice , and very comfortable seats ."
Cons: "Everything was great"

Cons: "."

Pros: "Seats ok. Crew very nice."
Cons: "Short flight but entertainment is always a nice thing to have"

Pros: "Everything was pleasant as expected except for one thing, mentioned below."
Cons: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Pros: "Everything!!! Excellent service"

Pros: "entertainment in the back of the front seat with great choice of movies"
Cons: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"

Cons: "When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you"

Pros: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Cons: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Cons: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."

Pros: "Flight was on time with friendly crew"
Cons: "Backup plane from the 90s had broken entertainment system"

Pros: "The only thing that saved the flight was a good crew and decent food."
Cons: "My husband uses a wheel chair and a delightful attendant wheeled him and about 20 other passengers to a very well equipped handicap area. There we all stayed until finally we demanded that we be taken to our flight which was supposed to leave in about 10 minutes. When we boarded the plane all the other passengers were already there and I was the last one on. All the overhead bins were taken and I had to put my carry-on under the seat which left me with almost no leg room. By the time we arrived in SFO my thighs and back hurt so much that I was worried maybe I would require medical attention. Which fortunately was not the case. It was luck that I had a bag that would actually fit under the seat."

Pros: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Cons: "More selection of food, more variety of sandwiches and bread used."

Pros: "Everything"
Cons: "Nothing to hate"

Cons: "Poor customer service. No notification via text or email that there was a 5 hour delay, and no immediate rerouting for connecting flights. a 15 hour trip turned into 24+. Worst SAS experience ever."

Cons: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"

Pros: "The crew is great. Did everything within their abilities to be comfortable"
Cons: "The cabin was too warm for the duration of the flight. The movie content wasn't that great. Also, the headphone jack on my seat was temperamental and I lost sound quite a bit. I wish they had more vegetables in their dish"

Pros: "On time flight"

Pros: "Efficient processing of passengers onto aircraft."

Pros: "The crew was ok"
Cons: "Business seats the worst I have ever tried, it was like laying in a coffin. Food average considering it was in business class.iFE glitchy and a small selection of movies."

Pros: "Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience.."
Cons: "No problems at all... a wonderful trip"

Cons: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."

Pros: "Seating was great, bumped to business class w/ extra chg."
Cons: "Earphones not working properly and when I ask they reset TV. Never came to ck on me afterwards. Not available to to ask.no vanilla icecream, only chocolate."

Cons: "No food, no entertainment"

Pros: "Crew were good. Plane new and clean."
Cons: "I think the only free drinks are tea and coffee."

Pros: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."

Cons: "I paid for internet but it never worked"

Pros: "Nothing"
Cons: "Tried THREE hours to get a phone picked up to cancel my flight the day before this scheduled flight. My friends booked with Expedia the exact itinerary and were able to reach a human and we're told that SAS always reimburses for cancellations. I finally emailed vayamas/kayak to cancel and 5 days later received a reply that there was no cancellation refund. Apparently Kayak provides a no communication/no refund policy. My travel companion had the opposite experience with Expedia."

Cons: "Flight cancelled without warning less than two hours before departure."

Cons: "They charge me €70 for my bag and it should have been free!!"

Cons: "Food"

Cons: "70euro baggage fee at counter check in while flying on SAS. The same fee is 13 Euro if is bag selected at the time of ticket booking. kayak never gave me the option."

Cons: "Seats very narrow and tight."

Pros: "the plane arrived"
Cons: "booking Boarding comfort Food service"

Pros: "The leg room. The great service and attitude."
Cons: "The food... needs to be improved, even if it means charging a fee."

Pros: "Nothing."
Cons: "Flight was cancelled upon check in without any prior notice. Was forced to wait three hours in line for them to reroute to flight twelve hours later. Staff was rude, unapologetic, demanding and incompetent the entire time. Flight was packed, uncomfortable and smelled terrible. Flight was rough, landing was rough. Terrible airline."

Cons: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."

Pros: "The cleanliness"
Cons: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Pros: "Flight was on-time, fast, efficient boarding, on-time arrival."
Cons: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Pros: "No problems, great crew, easy check in and on time!"

Cons: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."

Pros: "The flight wasn't late and didn't crash."
Cons: "I paid for a business class ticket and was jammed in like a sardine no different than economy, then told "you get a lunch for free". Hundreds of dollars more for a $5.00 lunch is NOT why I booked business class!"

Pros: "Crew and comfort were both according to good standard"
Cons: "Boarding was a little messy as some rows could embark from the finger Others had to go through an external stairway. Doing so at 8 in the morning with 8°C outside was not very pleasant"

Pros: "Space between rows of seats was excellent"
Cons: "No options in menu. No free wine, beer and other spirits."

Cons: "Delayed departure. Temperature in cabin was uncomfortably hot while waiting for departure."

Pros: "The food and movies were good."
Cons: "Didn't have enough money to sit in a seat with leg room."

Cons: "Crew service is very poor"

Cons: "8 years ago on similar flight from Lax to got, we had to retrieve checked bags in Sto, and then go through security. It was not clear at all on this trip if it was the same. SK agent at lax seemed unsure, Arlanda customer service agents at baggage in Arlanda also seemed unsure. We then learned from another airport worker at baggage they would go all the way through. It is very important to know since turn around time is very short, and I almost missed flight 8 years ago, and bags did miss it last time. Tks"

Pros: "More room in normal seats and more comfortable. Newer and better screens than United too."
Cons: "Airplane food is almost never great, but it was edible."

Pros: "It got me from a to b"
Cons: "No food service on a four hour flight that departed at 11am. Except soggy sandwiches for purchase. I recommend taking your own food. Plane not very clean."

Pros: "Good experience overall, no issues at all"

Pros: "No legroom"
Cons: "More legroom and snacks offered"

Cons: "Even the layover was good. Seeing the northern lights from.the plane was spectacular"

Pros: "Crew was very nice, efficient"
Cons: "Boarding in Iceland"

Cons: "Was put on a different flight and had to fly to Germany. Then an 8hour flight to Toronto. Very annyoing and inconvenient"

Pros: "Nothing flight to and from Ireland were cancelled"
Cons: "Everything"

Pros: "Helpful crew."
Cons: "Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!"

Pros: "Comfortable seats and complimentary blanket and pillow were a nice touch."
Cons: "Late boarding call and slow boarding process made flight nearly an hour late taking off. Their staff needs to do a better job getting people on the plane quickly to avoid lateness."

Pros: "I missed my connection from Iceland to USA due to delayed departure from Ireland"

Cons: "Food included in the price for a 6+ hour trip!"

Cons: "On boarding in Iceland"

Cons: "The attendants were professional and friendly. The plane was clean, the seats in coach were fine. Just remember to bring your own food and beverage as they don’t have food unless you pre order."

Pros: "Price, convenience, crew."
Cons: "Seats a bit tight on their borrowed 767. Plane change in Iceland was tight (which made me a bit nervous) but we made our flights."

Pros: "Not mucj"
Cons: "Entertainment screens for about a third of the plane didn’t work and staff didn’t seem to care. Boarding took forever and plane left about 45 minutes late."

Pros: "Smooth flight, plenty of capable crew"
Cons: "Boarding was late for the second time this trip, computer system issues...?"

Pros: "Crew were great. Very helpful and friendly"
Cons: "Would have been better if the plane left on time and I didn’t have to miss my connection"

Pros: "The flight from IAD to KEF was fine, but the flight back was not so good. I liked that they waited for those with connecting flights and the staff was nice."
Cons: "The right half of the plane had no entertainment as the system wasn't working and the crew couldn't fix it. When I checked in I only had the option of a middle seat, so we were 3 cramped in a row, while the lady on the opposite side slept flat across her 3 seats that no one was sitting in."

Pros: "Our flight was delayed so we didn’t have time to talk to anyone at the gate about how we received boarding passes in different rows even though we had already booked seats together. On our flight from MCO to Iceland originally we were hassled by the flight attendants who demanded to see our receipt"
Cons: "The seat assignments and the customer service from the attendants."

Pros: "More space than expected."

Pros: "Great respectful & kind crew, comfortable plane."

Pros: "Very well handled and friendly staff"
Cons: "Personal carry on item size is absurd . Out our small personal backpacks were deemed too large so we’d had to check our other carry on bag"

Pros: "Everyone was super helpful and made the trip comfortable."

Pros: "Some of the staff was nice"
Cons: "The plane was very hot, did not serve food even a snack on a 6 hour+ flight. There was absolutely no one at the ticket counter to help. Will not fly again!"

Pros: "Great leg space and friendly staff."
Cons: "Nothing"

Cons: "Older movies; no modern ones to choose from, limited selection"

Pros: "Nothing"
Cons: "Lost my bag, took 3 days to deliver it to hotel ruined my holiday."

Pros: "I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean."

Pros: "Staff was excellent."

Pros: "Plane had USB ports. Gave out free water bottles."
Cons: "Plane was very hot. Bathrooms very dirty. They refilled water bottles with common large bottle. Very unsanitary! Yuck. Flight was over an hour late arriving in Denver."

Pros: "smooth boarding, comfortable, smooth flight, friendly crew, clean bathroom"

Cons: "The gate location was confusing. Only paid food was available."

Pros: "A Neal should be included in such a long flight."

Pros: "Always love the food and the crew."
Cons: "Overall, boarding process is chaotic and can be frustrating"

Cons: "I had a window seat prebooked and at the gate was given the 'choice' (not really a choice) to change with another passenger for a middle seat so she could sit with her family. That sucked. And they were not the least apologetic."

Pros: "Comfortable, good entertainment, considerate crew"
Cons: "No frills; flight was delayed over an hour"

Cons: "Delayed departure. Checking baggage is expensive!!!"

Cons: "not being on the plane!"

Cons: "Icelandair need to re-assess their policy and start feeding their passengers. It’s was a horrible experience."

Pros: ". excellent handling from ground to ground. Equipment and care were awesome."

Pros: "Excellent service. Everyone was very friendly!"

Pros: "On time, good service, quick boarding. Overall very good experience."

Cons: "I STRONGLY encourage you to move away from offering EVERY passenger a small bottle of cold water when boarding! Please think about just how many plastic bottles are being needlessly created and then thrown away EVERY DAY! The water is apparently from some very good spring in Iceland... but think about all the plastic bottles that are going to was up on your shores EVERY DAY! It's a very bad trade-off if you ask me. (Which you did via this questionnaire.) And on a loosely related point... At Reykjavik airport (which was a packed chaotic mess the day we passed through) I could only find ONE fountain (downstairs by the toilets) where passengers could refill drinking bottles. I went down three times to fill our bottle and every time there was a line of at least 10 folks. Clearly people want to use refillable bottles but it sure makes it hard when there is only one location to do it. Throw in at least a half dozen of them around the airport please."

Pros: "Friendly service . Took off right on time."
Cons: "Everything was perfect !"

Pros: "On time, clean, price of ticket."
Cons: "Seat cushion was not comfortable."

Pros: "Nothing to complain about. Satisfied customer."

Pros: "Check in was easy"
Cons: "Right in next to the bathroom. It smelled bad the whole 6 hour trip."

Cons: "Missed connection by a minute and got delayed ten hours."

Cons: "Everything"

Pros: "Easy boarding. Delayed but arrived on time."
Cons: "No meal"

Cons: "Late"

Cons: "Food needs a taster to approve it. Not in the laboratory but on the plane"

Pros: "Crew was great and movie selection was good. And the food was also good"
Cons: "It was all good!"

Pros: "Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time"

Pros: "Service manager Alan and crew were lovely, very friendly and felt genuinely happy to help us. I have never been given so much free stuff on a plane before! The snacks and beverage offerings just kept coming. I enjoyed my warm meal. Entertainment offerings were good, and as we were on a newer plane the technology was better than other flights I’ve been on."
Cons: "Seats could have been a bit more comfortable and roomy, but they were decent and I didn’t have too much trouble sleeping."

Pros: "Very good crew. Friendly. Smiling. Helpful. Short flight. 50 min."

Pros: "Fruebdjf, courteous and good food."
Cons: "Nothing!"

Pros: "flight was great, safety video and pilots were great. 8/10 would recommend. Was great for the price. Attendants were great."
Cons: "No free beverage or food even on international flight. In the exit seats, there are major pros and cons. The exit row has amazing leg room, but you can’t use your tv screen like other passengers (can’t listen to movies because there is no aux plug and no usb to charge your phone like other passengers)"

Pros: "Overall it was fine. Friendly staff, everything pretty efficient."
Cons: "Truly disappointed to find that BA has decided to charge for ANY beverage whatsoever, even tea. I have such fond memories of flying BA years ago. My husband and I so enjoyed the disposable plastic blue teacups that we brought them home with us and still use them as kitchen scoops all these years later. I know that may seem silly, but even without that nostalgic memory, it just feels SUPER unpleasant to have to pay for the basic (non-alcoholic) beverage service. Honestly, just charge a few bucks extra on the ticket in the first place."

Pros: "Food ok"
Cons: "No tv in headrest, also outlets didn’t work, almost lost my mind"

Pros: "Great flight"

Cons: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"

Pros: "Gate agents good. Same with cabin crew"
Cons: "No AC charging. Legroom in business was tight"

Pros: "I appreciated the brand new seats on the aircraft which were quite comfortable, and the friendly crew who actually were nice enough to have a conversation with. Enjoyed the Marks and Spencer’s food too."
Cons: "The boarding at Dublin airport was not great, masses of crowds from every displaced flight due to snow (not all British Airways, many other airlines adding to the crowd). Was not awful but not fun."

Pros: "Great service as always"

Pros: "Nothing I didn’t make the flight"
Cons: "Heathrow security is slower than molasses and rude. They had to check my bags and it took them over an hour. They were condescending and very unprofessional. Also extremely slow."

Pros: "Nice flight personnel."
Cons: "Not even free water on the plane for an international flight! Can it get any more basic!?"

Cons: "Not the best airplane food I had, luckily I packed some snacks before leaving Düsseldorf"

Cons: "Small plane"

Pros: "It was awesome how the windows are tinted and you can sometimes control it, and the new TV things on the back of every seat are truly amazing!"
Cons: "WHY is there no dairy free food?! I'm vegan but even for lactose intolerant people with more normal diets - there were absolutely no options! "meatballs and rice or pasta with a cheese sauce" - come ON! It's not that hard to make a vegetarian option that also happens to be dairy free!"

Pros: "On-time arrival"
Cons: "Seating was very packed"

Pros: "Flew with partner Aer Lingus. Extremely comfortable, good food, good entertainment, great crew."

Cons: "No wifi. No tvs. 1985 just called and they want their no entertainment airplane back. This is 2017.... get with the program!"

Pros: "Attendance were friendly and helpful and courteous. The plane was clean and we arrived ahead of schedule."

Cons: "No food, and no entertainment. An older airplane"

Pros: "Replacement flight was fine"
Cons: "Flight was cancelled and I was not automatically re-booked, luggage lost and not delivered despite repeated effort to reclaim it. Aer Lingus hold time on the phone was over an hour and attendants were unhelpful (said my flight wasn't cancelled in their system even though I received an email that it was - which ended up being true)"

Pros: "Comfortable seating"
Cons: "No beverage service."

Pros: "Short flight but thought there would be beverage service????"

Pros: "The food was surprisingly good"
Cons: "This was an old plane with the cvs in the ceiling and only every 8 or so seats so the entertainment was difficult to see and much needed during a 7 hour flight."

Pros: "British Airways certainly has slipped. Very mediocre service."
Cons: "Didn't tell us if/when we would be eating. I called for a flat attendant twice, with no response. When I pointed this out, she said that she knew they would be coming through the cabin with drinks, so she didn't bother to respond. Just so long as it was easy for her..."

Pros: "Great meals, entertainment options, and service. Perfect landing of the 747 as well."
Cons: "Not the fault of British Airways, but Denver International Airport has a cumbersome and lengthy process for the re-entry of U.S. Citizens. We stood in two different lines for over an hour to be screened for customs."

Pros: "Efficient boarding, friendly crew, good food, individual entertainment consoles, and plane was not very crowded."
Cons: "Extra charge for items traditionally included on trans-Atlantic flights, entertainment choices dated and limited, assigned seating clumped travelers together instead of spreading them out among available travelers."

Pros: "Arrived ahead of time."
Cons: "No free alcoholic drinks. Seats are barely up to international standard - narrow, as is the aisle. Very poor quality food."

Pros: "Staff was pleasant."
Cons: "Website didn't work for online checkin. Flight only half full but somehow I was assigned to the coldest seat on the plane with an exit door obstructing legroom. Toilets were out of order and only one was available for most of an eight-hour flight. Airline charged for drinks. Food (chicken stew in a brown gravy?) was repellant. Entertainment choices dated and uninteresting. Luggage lost, with one agent available to slowly help more than 30 people. Luggage missing for over 24 hours. No response from airline. Enough."

Cons: "Lost luggage for 25% of the flight. They say this happens often. spent 3 hours at the airport filing a claim. I hope I see my suit case again"

Cons: "The sign said it would board by rows but they did general call and it was ridiculous on a flight this large. Nothing"

Cons: "This was a connecting flight for us and was delayed causing us to miss our flight home from London to Los Angeles. There were no flights back to Los Angeles until the following morning (18 hours later). We had to stay in a hotel near the airport in the meantime. My boyfriend and I were forced to miss work an additional day causing stress and inconvenience to our lives."

Pros: "Everything was fine."
Cons: "Small seats."

Cons: "Did not like that I thought it was a BA flight but was really a EI flight , which means I had to get a boarding pass but I was sure was on BA and almost went to there booking counter to get boarding pass."

Pros: "The food was pretty good"
Cons: "The movie selection was really bad and not updated. They lost my luggage, but not only me, 10 more people luggage. And when we went to reclaim they didn't even have papers for all of us. Really unorganized"

Cons: "Terrible food, no option available online to order special meals, the restrooms were filthy and not looked after. We are never flying either British Airways or Aer Lingus in future. It was a big mistake !"

Cons: "We were late taking off due to the airport and plane not sharing passenger data, and then forced to delay exiting the plane and then forced to sit on a bus rather than enter the terminal."

Pros: "Flight attendants were great."
Cons: "Boarding was a little rough."

Pros: "The boarding we good. Ontime."
Cons: "Sitting on the tarmac waiting for a gate for an hour. Food was not great."

Pros: "The actual aircraft was well maintained and inviting. The crew and the food, as always, was outstanding."
Cons: "Two things: 1) My screen wasn't functioning properly. I did tell a crew member and she re-started it for me; but, it continued to glitch and was, for the most part, unusable. (The touch screen was unresponsive and kept getting stuck). 2) When the person in front of me reclined, her seat was very close to my face, giving me very little room. I didn't want to do the same thing to the person behind me, so I kept my seat upright, which didn't help. I only got up once during the whole flight and I know it was uncomfortable for the reclining person because there was no way to exit without jostling her."

Pros: "Boarding was fast and efficient, friendly crew, on time!"

Pros: "Very friendly flight crew."
Cons: "Hard brake on the landing."

Cons: "Delayed flight"

Pros: "Nothing stands out"
Cons: "Uncomfortable seats for a long haul flight. Don't appreciate having to pay for a seat assignment!!!"

Cons: "Even though the flight is being purchased as it is one flight (i.e. code share) I was unable to check in online before my flight from DUB-LHR. Neither Aer LIngus or BA were willing to help in the US. Upon arrival the means to obtain a boarding pass took well over 1 hour plus so very bad when the object was to see some shops in the Dublin airport. Overall very bad experience"

Pros: "A very good flight."

Pros: "Crew was good, Seating needs to be updated"
Cons: "seats could recline better and padding could be better."

Pros: "Puntualidad y amabilidad en la recepción de equipaje"
Cons: "Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística"

Pros: "The captain was really nice when talking over the speaker."
Cons: "The food isn't free and there are no snacks given out."

Pros: "Ticketing staff very friendly. Smooth check in process."
Cons: "Disorganized on boarding of passengers. Entertainment system had to be rebooted three times by the captain. Crew not super friendly."

Cons: "first flight with Norwegian Air . We flew from LAto Rome business class direct . The boarding process was awful being shuttled from a crowded boarding area to a building with a long walk to board .There was no Business class boarding . The seats are very uncomfortable, no pillows, no amenity bags"

Pros: "Free wifi"
Cons: "more movies, not enough selection"

Pros: "Good legroom"
Cons: "Flight was delayed by over an hour"

Pros: "Free wifi was great!"

Pros: "Nothing"
Cons: "Everything"

Cons: "The seats on the plane were hard, and the food was fair."

Pros: "We landed in time."
Cons: "my group started boarding only minutes before scheduled departure time. Norwegian charges for everything including use of blankets and headphones and every drink, even water. This seemed extreme in an international flight that was 12 hours long."

Pros: "The flight was punctual and there were no issues taking off or landing."
Cons: "Some crew members refused to speak or try to understand French; others did not speak English. This was very confusing for me and I had to interpret for my neighboring passengers. This should not happen on a Paris - Los Angeles flight. In flight movie selection was poor."

Cons: "Free drinks"

Pros: "Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good."
Cons: "The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline"

Pros: "Excellent flight. Smooth."

Pros: "The crew was professional"
Cons: "On a 10 hour flight they don’t even offer free water. Fairly chintzy"

Pros: "The best part was learning that we'll never fly with them again."
Cons: "The flight attendants were dismissive. The food service was only offered half way into the flight for extra (not mentioned food wasn't included). They even charged for basics like water. There was no entertainment even though the tickets were supposed to include it...but at least they weren't 2 hours late on the way home causing us to miss the next flight."

Pros: "The only good thing was the seat went flat to a bed. Not so for 2 of my neighbors. Tv had 3 pathetic channels. No pillow. Hard, hard seats"
Cons: "Look above"

Cons: "If the crew could have made sure at boarding that passengers uses the right doors to enter the aircraft , that could have avoided passengers walking over each other"

Cons: "While flying from Oslo to Reykjavik for a backpacking trip, my backpack (with my tent, cooking equipment, clothes, and food in it) was lost. As a result, I was forced to spend several nights in Reykjavik waiting for my backpack to arrive. Norwegian Air had horrible customer service when I called to inquire about my bag. They did not coordinate well and were slow to track down our bags. After they did find our bags and rerouted them to Reykjavik, they missed their flight AGAIN! What is more, they refused to guarantee any compensation. Hence, I had to pay for clothes, food, and lodging without assurance of reimbursement. I will never fly Norwegian Air again."

Cons: "The seats are wider than coach and you have more leg room but they aren't very comfortable. No back support and I felt like I was always sliding off my seat. My footrest didn't work properly, and my husband's didn't work at all on the flight to Norway. The food was limited and really bad. In fact, my husband got sick from the chicken he ate, and the steak I got was like a grey eraser. I took one bite and threw the rest away. They didn't have enough food to offer me something else (remember, this is premium economy), and the flight attendant was irritated and short with me. They don't have any pillows on the flight and the "blanket" they give you is basically a sheet folded in two sewn together, and doesn't keep you warm at all. I felt like I was on a discount airline, but I didn't get the discount! I will not fly with Norwegian again."

Cons: "They lost our bags in the transfer and did not even offer water on the flight!"

Pros: "The flight got us home"
Cons: "Meals and DRINKS were not included when you purchase your ticket via third party. Says there’s WiFi on the plane but none was available. We were super late to board and when we finally did it was complete chaos. They disregarded boarding groups and it was every man for himself. The crew were meh. Since they don’t have to hand out drinks and food to everyone, there’s very little interaction. I’ve flown discounted airlines before and this was hands down the worst."

Pros: "Nothing"
Cons: "Everything I feel like I went back to the 80’s Very rude crew Lost language and my friend on the same flight"

Cons: "Seat option Food selection Noise Crew was not nice"

Pros: "New plane, clean"
Cons: "I tried to add an additional bag online, but server kept freezing up. Decided to check bag at airport. I was charged 80 Euros instead of 35 shown online. I then had to take the small additional box to another counter, because it wasn’t a suitcase???? Staff were very rude, and at best the crew was indifferent. I have flown all over the world on many airlines, and this was by far the worst experience. I will never fly Norwegian again."

Cons: "Most uncomfortable chairs ever!"

Pros: "What is there to like?"
Cons: "Delayed multiple times then cancelled the next day,"

Pros: "That I had space in the overhead compartment for my carry-on despite the fact that the flight was completely full with seats all filled up. That the flight crew did not bother me as I slept."
Cons: "That the flight kept getting delayed. My friends and I could not go to our gate until closer to midnight because they had not announced the gate number until around that time. Then, when we boarded, it was packed full of people and we did not leave until after 1:00am, when it was scheduled to leave at 12:30am."

Pros: "The aircraft and the entertainment and the planes left on time and it was affordable for the most part!"
Cons: "That you have to pay for luggage and there was not food or beverage included"

Pros: "Pretty good but bring your own food and water"

Pros: "At JFK departure was delayed about two and a half hours"
Cons: "I want to reimburse you at your company."

Pros: "The window technology"
Cons: "Not enough free water available"

Pros: "None"
Cons: "Check in took forever. You had to first weigh your bag and we’re charged for 1Kilo over 65.00. You had to stand in lines that took longer than they should’ve been. First to check in bag and then another one to pay."

Pros: "Comfort better than expected. Crew very nice . Good sound for entertainment"
Cons: "Got the correspondence only because this flight was also late. You have to pay for everything. Couldn’t get food because didn’t go online 72h before departure. They never sent a reminder"

Cons: "No meal served on an 9 hour flight .... no blanket or pillow WOW didn’t realize that was possible"

Pros: "The plane itself was quite nice."
Cons: "After a 5 hour delay, we finally started boarding. We were loaded in buses and taken to the plane. When we got there they told us there were technical issues. They left the heat in the bus running at 27 C for about 10 Minutes. People were banging on the doors asking to open them. Finally they turned off the heat. It was not fun."

Cons: "Lavatories broken and smelly, tray table broken."

Pros: "What's to like? Late boarding... over an hour late leaving terminal. What's to like.... Standing on long lines to board for 30+ minutes. What's to like...not having my proper scheduled date for the trip. What's to like...having to pay an additional $638.50 to purchase a new ticket because my original booking was placed for a different day. What's to like ...when airline representatives are non response. What's to like...no food or drink unless you pre ordered for a transatlantic flight which lasted over 8 hours. What's to like arriving 2 hours late at 11 PM instead of the scheduled time of 9 PM."
Cons: "I don't like being gauged for the price of a ticket. I paid more for a one way ticket than for a round trip just to return home on the day I was expected. I don't like being told to stand on line for 30+ minutes when I could have stood on line for 10 if the people who are running the show knew what they were doing. I don't like being told the plane is late due to routine maintenance when routine maintenance is expected to occur in a timely manner not when the plane is scheduled to fly. Never mind how I feel about sitting for 8 hours with no drink."

Cons: "I was running late for my flight home to Dublin I had 40 minutes until the flight was due to take off. The guy on check in was extremely rude and sent me off in an awful panic to my gate. It was an emotional parting with my partner as I won't see him again for a few months and this very rude employee didn't help at all This was my second flight with Norwegian in the space of a few weeks and I could very well be a regular flyer as my partner is in Sweden for the foreseeable future. This guy gave an awful representation of your airline. People get delayed these things happen he wasnt one bit nice about it and I was very unhappy how I was treated"

Pros: "Flight time was shorter than the reported time on the ticket."
Cons: "The wifi connection was poor & no individual TV screens to watch movies. Also, no music during flight."

Pros: "Value , clean plane , food was fine, seats tight but comfortable, plenty overhead storage and accesible."
Cons: "Crew was very business like but not at all pleasant. One particular crew member seemed to take her very bad mood out on the passengers and completely ruined the trip. Almost smashed a passenger with a clean up cart and didn't even apologize just kept going."

Pros: "Fantastic value. Clean plane with good cabin crew. We took off on time, had a pleasant flight and landed safely and on time. What more do you want?"
Cons: "I'm glad i paid the E11 for a seat with leg room. It might have been tight otherwise for a flight over 2 hours. Worst coffee I've paid for anywhere recently. This was a big black mark for me."

Cons: "Complimentary drinks only serv Once during the entire 11 hour flight. Lame"

Pros: "Norwegian is great, all the staff are easy going, helpful and respectful. They want to make it essy for you. It was a brearh of fresh air !! Besides the good flight itself , I like how KAYAK communicates with me, keeping me feel looled after ! I will deffinitelly use KAYAK again in the future, thank you !!"

Pros: "Did not keep us informed of the delay and I was not offered anything to drink."

Pros: "Free Wifi on a budget airline is great!"
Cons: "Flight was about 20-30 minutes late in departing and there were absolutely no announcements and no-one at the boarding counter to keep customers informed. People were left standing in a a crowded room which was too small for all the passengers while no announcement was made. Even when they finally boarded, there was no recognition of the flight being late and no apology. One we were on board, the cabin crew then made a rather abrupt and rude announcement telling the passengers to board quickly otherwise we would lose our slot time and be delayed by a further one hour. Fortunately that additional delay did not happen. However, I did not appreciate the passengers being berated for "slow" boarding when the flight was boarded 20-30 minutes late."

Cons: "Flight 3h delayed, missed connecting flights"

Cons: "they lied to us on the palin that the people who missed there flite have hotel rooms reserved for them, but when we arived the people were rude and we had to sleep at the airport."

Cons: "Checking in had a long line"