Find cheap flights to Iceland

Cons: "The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests."

Cons: "The ife screen was extremely slow and unresponsive."

Pros: "Flight attendant warm, courteous and authoritative at same time."
Cons: "Seat hard. Space tight. I am 6’4”"

Pros: "Nearly all Flights on time"

Pros: "Crew excellent...seats small and not too comfortable for business class."

Pros: "a320 was comfortable"

Cons: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."

Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"

Pros: "Nothing"
Cons: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"

Cons: "The seats were incredibly uncomfortable. If the person in front of you out their seat back it was on your lap and you couldn’t exit your seat. They were narrow and hard as a board, like sitting on a wood fold out chair. We were delayed 2.5 hours and they wouldn’t turn the air up, so we melted."

Pros: "Nothing at all, whole experience was incredibly stressful"
Cons: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"

Pros: "Space in cabin, friendly crew and nice food"
Cons: "Shorter stoppage ;)"

Pros: "Very comfortable. All very nice."

Pros: "Crew was nice. I will go again with Lufthansa."

Pros: "Staff were excellent. Helped me with storing my insulin in the fridge."
Cons: "Departing the plane into steps to z bus carrying heavy bags with no help."

Pros: "Short flight but staff very attentive, food good."

Pros: "The crew was polite and professional."
Cons: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."

Pros: "Entertainment system was superior and flight crew very nice. Plenty of drinks and food available."
Cons: "Seats and food are typical for airline economy class"

Pros: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."

Pros: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Cons: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"

Cons: "Services on the planes were not fantastic"

Cons: "Incorrect advice from check in staff at Dublin re transit visa requirements"

Cons: "I was not allowed to take my cabin bag and was forced to check it in at the checkin counter. The reason mentioned to me was the flight is small. Contradictorily, travellers after me in the queue were allowed to take cabin bags."

Pros: "The seating went very efficiently and fast. All the flight attendants were extremely friendly. Food was great and there were plenty of movies for adults and kids. Would chose Lufthansa again"
Cons: "I was in economy class and the lady in front of me put the seat back. My knees hit the seat the whole flight and I am not that tall 5.6."

Pros: "on time"

Pros: "Flight was on time. We boarded and left on time. Flight attendants were friendly and courteous. I was happy to get a complementary sandwich and drink on such a short flight. We arrived at our destination earlier than expected. Seats were no frills, but decent. Overall good experience."
Cons: "Boarding is stressful. A free for all. I wish they would announce and board one section at a time. I'm traveling with children! I don't want extra stress of people being so pushy. Also,on arrival the bus back to the terminal was similar."

Pros: "It was all great!"

Cons: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Pros: "they were on-time and we got from IAD to FRA in one piece."
Cons: "you had to pay $35 ahead of time just to select your seats...they only allow 1 checked bag, half the flight was empty in eco plus but they still wanted you to pay to "upgrade", integration with UAL is cumbersome and difficult as you cant manage both legs of a UAL/LH flight from one carrier. Overall mediocre but hey - Cheap fares, you get what you pay for."

Cons: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."

Pros: "Crew was friendly"
Cons: "Flight delayed by over 3 hours, inflight entertainment did not work"

Pros: "Crew was very friendly and eager to help, as I was traveling alone with a baby"

Pros: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Cons: "It will be hard to travel with another airline"

Pros: "The customer service from the crew. The airplane, entertainment unit and options."
Cons: "Low quality food."

Cons: "Seat not that comfortable"

Pros: "I liked when I thought I had my new booking."
Cons: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."

Cons: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Pros: "Good entertainment selection"

Pros: "Good service except added an extra flight to my trip and"
Cons: "Pilot strike rerouted added a flight and 12 HRs"

Pros: "New crew on first flight but they we're even"
Cons: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"

Pros: "the crew was good"
Cons: "the food was poor"

Pros: "Great A380 aircraft"

Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Pros: "Nothing"
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"

Pros: "Short flight so it was good"
Cons: "Everything was good"

Pros: "Roomy flight, professional crew, great service."
Cons: "Check in with an extra bag or overweight baggage is cumbersome. You must first check in, then take bag elsewhere to pay fee, then take bag back to check in."

Cons: "Delayed - but made up for later!"

Pros: "The crew was very kind."
Cons: "There was a lack of communication with boarding and there was no one to check us in at the airport. We are paying you thousands of dollars, perhaps you could have someone check people in."

Pros: "Took off on time and we got breakfast. Good crew."
Cons: "Older plane, no entertainment offerings. Leg room seemed to be less than expected even thought was in business class section."

Pros: "Nothing much"
Cons: "The stewardess was rude and super pushy. It reminded us an old times of Ryanair"

Pros: "Crew was good, especially from Beijing to Copenhagen"

Pros: "Made it"
Cons: "Nothing in particular"

Pros: "The crew was very nice , and very comfortable seats ."
Cons: "Everything was great"

Cons: "When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded"

Pros: "Fast and efficient!"

Cons: "."

Pros: "Food was good and entertainment system was full of plenty of options to help pass the time"
Cons: "Seat got hard and so little leg room."

Cons: "Nothing!"

Cons: "Landing was hard but that is always the case."

Pros: "The crew was truly kind and accommodating."
Cons: "The food wasn’t very good. I purchased the WiFi and it was TERRIBLE. I had work projects I was hoping to complete on the trip and I could barely get anything to load beyond email. Total waste of money and effort."

Pros: "Everything was pleasant as expected except for one thing, mentioned below."
Cons: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Pros: "The crew were fine and the boarding was efficient."
Cons: "The TVs were really old - my husband’s broke and mine couldn’t actually play movies due to it not registering fingerprints. The pocket in front of me was also ripped open spilling those annoying in flights magazines and the airplane smelled like the lavatory which was 6 rows up... just broken down and not well maintained. It was only a 9.5 hour flight but I expected better from SAS."

Pros: "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Pros: "The in-flight entertainment options were good."
Cons: "My seat was broken and when I alerted the attendant, in a rude tone, she replied “what do you want me to do?” Not exactly the friendliest experience. It was only compounded by the fact that when we were landing, another attendant insisted I put seat completely upright, and when I told her it had been broken the entire trip, she began forcefully shoving my seat. Not awesome."

Pros: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Cons: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Pros: "Fairly new plane."
Cons: "Only airline that made us check in our luggage; and charged us an exorbitant amount (+/- $90 per luggage) in doing so. No customer service at all. 1st attendant wouldn’t let us check-in at the counter, and 2nd attendant made us check in our carry-on despite it only being 2kg over. We could’ve moved some items around. When we boarded the plane, we saw multiple people whose carry-on looked suspiciously over the weight limit. We felt singled out. It was obvious that this airline only cares about profit and does not care about the customer. Attendants were rude and not helpful. Needless to say I will nit fly with this airline again."

Pros: "On time."
Cons: "The cabin crew was detached, and curt."

Cons: "When I booked the flight, it did not say that I was not allowed to check any bags. My wife and I had one each, and it costed us €140 total to bring the luggage. If I had known there was a slightly more expensive ticket that would have allowed us to check a luggage each, I would of course have chosen that. Very poor information provided."

Pros: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Cons: "More selection of food, more variety of sandwiches and bread used."

Pros: "People were very kind. The food was terrific!"
Cons: "The entertainment system was slow."

Pros: "The crew was excellent, the flight from Newark to Copenhagen was on new aircraft A340-300 I believe, it was very nice and comfortable even in coach as long as you have a compact body."
Cons: "That my Silver Star Alliance status got me nothing with SAS, no early boarding, no ability to select a seat until 24 hours before without paying an extra cost, if you wanted a beer you had to pay, this is a no frills airline now, pay as you go."

Pros: "Very friendly crew Intime departure and arrival"
Cons: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Cons: "The flight was cancelled."

Pros: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."

Pros: "Food, staff and video access was excellent."
Cons: "The seating was very uncomfortable and cramped!!"

Pros: "Crew were good. Plane new and clean."
Cons: "I think the only free drinks are tea and coffee."

Pros: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Cons: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."

Pros: "I mean, it was how a flight should be, painless."

Cons: "Missed my flight due to weather east coast"

Cons: "They charge me €70 for my bag and it should have been free!!"

Cons: "70euro baggage fee at counter check in while flying on SAS. The same fee is 13 Euro if is bag selected at the time of ticket booking. kayak never gave me the option."

Pros: "Quick flight easy on and off."

Pros: "Flight was on-time, fast, efficient boarding, on-time arrival."
Cons: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Pros: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Cons: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."

Pros: "No problems, great crew, easy check in and on time!"

Cons: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Pros: "paying extra for more legroom"
Cons: "Everything, small seats, lack of variety for movies, poorly trained staff, lost baggage, delayed flight and missing connection. SAS has dropped in quality"

Pros: "The overall experience was good. The fights in there selves were cool."
Cons: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Cons: "Delayed departure. Temperature in cabin was uncomfortably hot while waiting for departure."

Cons: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Pros: "Flight itself was OK"
Cons: "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."

Pros: "Quick and easy, nice cabin crew. I experienced no difficulties before or during this flight."
Cons: "We did not get food in this flight, it was not necessary because it was only a 1h 25m flight, so I cannot rate it."

Pros: "The boarding process was smooth and the flight left and landed on time. The crew members were very pleasant. The comfort of the aircraft is mediocre, but that is all across the industry."
Cons: "This flight was ~3.5 hours and there was no 'free' food; it was all for purchase. SAS can learn from their competitors and realize that flights over 2 hours are different than short haul ones."

Pros: "There seemed to be a little more leg room on this flight compared to the flight from IAD to CPH on 6/26/16."
Cons: "The movie choices weren't nearly as good as the flight from IAD to CPH on 6/26/16."

Cons: "See above"

Pros: "Missed flight. After waiting in three cues of more than 25 people was told the airline and your customer service could do nothing to help me. Am going to continue to pursue a credit and hope a new flight will be issued! Please help me!"

Cons: "Flight was cancelled 2 minutes after departure time. Staff was rude when we tried asking questions. It took an additional 2 hours to rebook on another airline and we had to spend an extra night in a hotel near the airport."

Cons: "I asked for water and was given half a cup, when I requested they fill the cup they said if I wanted more I had to buy it. In addition, when we left the plane everyone pushed their way off instead of following the order of the rows."

Cons: "We were delayed before boarding, then delayed again upon landing. Hence, we missed our connection and had to fly to Copenhagen and not arrive in Helsinki until after midnight."

Pros: "Crew was very nice, efficient"
Cons: "Boarding in Iceland"

Cons: "Was put on a different flight and had to fly to Germany. Then an 8hour flight to Toronto. Very annyoing and inconvenient"

Pros: "Nothing flight to and from Ireland were cancelled"
Cons: "Everything"

Pros: "Helpful crew."
Cons: "Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!"

Pros: "Comfortable seats and complimentary blanket and pillow were a nice touch."
Cons: "Late boarding call and slow boarding process made flight nearly an hour late taking off. Their staff needs to do a better job getting people on the plane quickly to avoid lateness."

Pros: "I missed my connection from Iceland to USA due to delayed departure from Ireland"

Cons: "Food included in the price for a 6+ hour trip!"

Cons: "On boarding in Iceland"

Cons: "The attendants were professional and friendly. The plane was clean, the seats in coach were fine. Just remember to bring your own food and beverage as they don’t have food unless you pre order."

Pros: "Price, convenience, crew."
Cons: "Seats a bit tight on their borrowed 767. Plane change in Iceland was tight (which made me a bit nervous) but we made our flights."

Pros: "Not mucj"
Cons: "Entertainment screens for about a third of the plane didn’t work and staff didn’t seem to care. Boarding took forever and plane left about 45 minutes late."

Pros: "Smooth flight, plenty of capable crew"
Cons: "Boarding was late for the second time this trip, computer system issues...?"

Pros: "Crew were great. Very helpful and friendly"
Cons: "Would have been better if the plane left on time and I didn’t have to miss my connection"

Pros: "The flight from IAD to KEF was fine, but the flight back was not so good. I liked that they waited for those with connecting flights and the staff was nice."
Cons: "The right half of the plane had no entertainment as the system wasn't working and the crew couldn't fix it. When I checked in I only had the option of a middle seat, so we were 3 cramped in a row, while the lady on the opposite side slept flat across her 3 seats that no one was sitting in."

Pros: "Our flight was delayed so we didn’t have time to talk to anyone at the gate about how we received boarding passes in different rows even though we had already booked seats together. On our flight from MCO to Iceland originally we were hassled by the flight attendants who demanded to see our receipt"
Cons: "The seat assignments and the customer service from the attendants."

Pros: "More space than expected."

Pros: "Great respectful & kind crew, comfortable plane."

Pros: "Everyone was super helpful and made the trip comfortable."

Pros: "Some of the staff was nice"
Cons: "The plane was very hot, did not serve food even a snack on a 6 hour+ flight. There was absolutely no one at the ticket counter to help. Will not fly again!"

Cons: "Older movies; no modern ones to choose from, limited selection"

Pros: "Nothing"
Cons: "Lost my bag, took 3 days to deliver it to hotel ruined my holiday."

Pros: "I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean."

Pros: "Staff was excellent."

Pros: "Plane had USB ports. Gave out free water bottles."
Cons: "Plane was very hot. Bathrooms very dirty. They refilled water bottles with common large bottle. Very unsanitary! Yuck. Flight was over an hour late arriving in Denver."

Pros: "smooth boarding, comfortable, smooth flight, friendly crew, clean bathroom"

Cons: "The gate location was confusing. Only paid food was available."

Pros: "A Neal should be included in such a long flight."

Pros: "Always love the food and the crew."
Cons: "Overall, boarding process is chaotic and can be frustrating"

Cons: "I had a window seat prebooked and at the gate was given the 'choice' (not really a choice) to change with another passenger for a middle seat so she could sit with her family. That sucked. And they were not the least apologetic."

Pros: "Comfortable, good entertainment, considerate crew"
Cons: "No frills; flight was delayed over an hour"

Cons: "Delayed departure. Checking baggage is expensive!!!"

Pros: "Low cost"

Pros: "All OK"
Cons: "All just OK"

Pros: "Nothing, every single (of my 4) flights was late"
Cons: "Everything,"

Pros: "Pleasant service, new comfortable aircraft."

Pros: "flights were on time service was good"
Cons: "would rather not stop en route"

Cons: "They dont offer a meal for free."

Cons: "Unorganized airport in Iceland."

Pros: "Fast layover in Reyjkavik"
Cons: "Not enough seating at the gates."

Cons: "Lack customers service bad communication discrimination manners turnout islandair personals."

Cons: "Crowded"

Cons: "It was late and no explanation."

Pros: "Can't think of a thing."
Cons: "Late. Crowded."

Pros: "The planes were fairly comfortable, the staff great, and individual tvs good."
Cons: "Almost two hours late leaving MSP.Luggage did not get to London until two days after we did."

Pros: "Boarding in Boston was efficient and orderly."

Cons: "Connections in rekjavik were delayed both to and from Paris. The airport is not designed to handle the multiple dealys"

Pros: "Plenty of legroom."

Pros: "WiFi for purchase!"

Pros: "Icelandair service"
Cons: "1 h delay from Zurich to Reykjavik Service at the check in counter in Zurich was the worst ever"

Pros: "Baggage was lost."

Pros: "Crew wonderful.N"
Cons: "None for now."

Pros: "quick entry - but it was not a full flight!"

Pros: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"

Cons: "No WiFi."

Pros: "Friendly"
Cons: "Lost my luggage"

Pros: "I did not"

Pros: "Service manager Alan and crew were lovely, very friendly and felt genuinely happy to help us. I have never been given so much free stuff on a plane before! The snacks and beverage offerings just kept coming. I enjoyed my warm meal. Entertainment offerings were good, and as we were on a newer plane the technology was better than other flights I’ve been on."
Cons: "Seats could have been a bit more comfortable and roomy, but they were decent and I didn’t have too much trouble sleeping."

Cons: "Could have been on time - 40 minutes late"

Pros: "Crew very friendly. Decent leg room in economy"

Pros: "nothing"
Cons: "no communication and a few apologies6"

Pros: "Crew was nice"
Cons: "We were about 45 minutes late taking off so it was stressful for all of us that had a connecting flight."

Cons: "Tough time. British airways wasn’t very helpful. Once our gate was changed no one told us or gave new boarding pass. We did have 7 hours to figure it out. But a clue where to go would have been nice. Missed my connection. Shuttle and hotel was a mess. Got a few hours of sleep outside the airport. Maybe I’ll get to Los Angeles soon."

Cons: "Could you refund me 50.00 as your price included bag price but when directed to book I had to add on bags for a further 50.00 and because of this they wouldn’t let me get on an earlier flight on my return sueevans999@hotmail.com or 07799411994 for response"

Pros: "The customer agents were helpful and just great"
Cons: "That out of 4 agents and the manager one simple agent wasn’t as nice"

Cons: "We were told that those boarding and didn’t need carry on luggage. We went to do so and was told to get in line. When we got in line and up to go on plane, the person (a lady) told us we couldn’t."

Pros: "The staff was nice"
Cons: "You've got to pay for a can of ginger ale now? When did British Airways become a budget airline? What a joke. The plain is an old outfitting with flip down screens and whatnot. It's not like we need these things for shorter fights, but why would anyone pay more to fly a nicer airline if you're treated like you're on Ryan Air?"

Pros: "Great flight"

Cons: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"

Cons: "The only complaint I have is our bags getting lost twice. I’m very understanding that these things happen. But for it to happen twice seems like people might be careless to the problem."

Pros: "The flight attendants were great, helpful and polite. The food was delicious and there was planty leg room. A great airline to fly with and I'd highly recommend them."
Cons: "Nothing, all was great."

Pros: "Great staff, ultra professional"

Pros: "Finally getting to my destination 3 hours late."
Cons: "Issues with check-in, flight delayed multiple times, gate changes multiple times, non communication from attendants."

Cons: "Not the best airplane food I had, luckily I packed some snacks before leaving Düsseldorf"

Cons: "The change of seats with the motove of keeping balance on the plane"

Cons: "the booking stated that it was Aer Lingus. I went to their counter in Terminal 1 and had to wait in two lines before being told that I was in the wrong terminal and I needed to go to the british airways counter to check in. This was a fail."

Pros: "This was a BA codeshare but operated by AerLingus,supposedly a 4* airline."
Cons: "So called 4*"

Pros: "On-time arrival"
Cons: "Seating was very packed"

Pros: "All staff were very helpful and polite"
Cons: "This flight was delayed. When it came to boarding my husband who needs special assistance was first taken to board first but then had to be brought back as refuelling was not done and was then last on board. When we arrived at Heathrow his special assistance was not there and we had to wait for about 10/15 minutes. It is stressful traveling with someone who needs help and even worse when there are delays. We were advised that we could leave the aircraft which we did but we were left waiting in an area without any toilets which is a problem for him"

Pros: "Seating was roomier and much more comfortable. More leg room."
Cons: "No free snacks or drinks."

Pros: "Luggage delayed."

Pros: "Prop plane but on time with professional staff"

Cons: "We were loaded onto a shuttle bus and then stood there (some sat, I could only stand...) for 10+ minutes until the last passenger arrived. Not sure what the airline could do differently there unless it's run a "late person shuttle," and from other passengers' remarks, this was unusual for this transfer."

Pros: "Comfortable seating"
Cons: "No beverage service."

Pros: "See above"
Cons: "See above"

Pros: "Generally I like the staff at BA and they are mostly on time"

Pros: "Clean."
Cons: "No complimentary drink or snack, how come?"

Cons: "We are really upset that Aer Lingus and/or Bitish Airways lost our baggeage! All our clothes, toiletries, medicine, and other personal belongings are MIA and we want these two airlines to work together and expedite finding and tertuning our luggage."

Pros: "My screen worked and there was a good selection of movies. I also had a window seat which was great. Any seat except the middle, is always great."
Cons: "No vegetarian options."

Pros: "Nothing"
Cons: "British Airways carrier American Airlines was not clearly notified on tickets/boarding passes/itineraries nor was there any communication between the carriers, so when I checked into British Airways I got no help expediting my check in at American. It was confusing and no one was helpful and instead flip. At American every interaction, whether about connecting flight boarding passes, my five and half hour delay or seating left me feeling unimportant and disrespected. I will never use either airline again nor Kayak"

Cons: "Rude at check in. Late taking off."

Pros: "Connection desk and gate attendance were the only people who tried to help fix the mistakes made by the people in madrid. Global access allowed to quicken our time spent going home after the mets that was our flight home."
Cons: "the attendant at the connection desk did not understand why we had not been given boarding passes or allowed to check in to our flights in madrid. the gate attendants did not understand that even though we were numbers 72 and 73 person processed we were not allowed to check in, receive boarding passes or allowed to sit next to my sister who's reservation was connected to mine"

Pros: "That you could watch movies and shows from the headrest, very helpful to pass the time. They fed us a lot (very salty) and were very nice."
Cons: "I was in the back in the cheap seats (row 50) with a friend, we are both small to regular size and the guy seated in the aisle seat was very small and it was still difficult to get up and around each other to use the restroom. Oh well I paid $462 for round trip and arrived safely, that's what matters most."

Pros: "Not much"
Cons: "1. BA said I couldn't get a seat before 24 hrs before. Then when I tried to get a seat assignment I was told (by email) to contact Aer Lingus. Aer Lingus said that I should have called before 24 hrs before, and that seats were now in control of the gate (this still 22 hrs before flight time). Total lack of coordination. 2. At check-in I was first told that my bag was too big for carry-on, although BA had accepted it. I shrunk it down. Then I was told it weighed too much at 15 kg. When I asked why BA accepted the weight I was told BA's weight limit was different. 3. Net net, if BA is "arranging" the flight through a code-share it should have responsibility for insuring I am treated like a BA customer. Aer Lingus' customer treatment leads much to be desired."

Pros: "swift boarding allowed for an earlier departure and arrival 30min ahead of scheduled time"
Cons: "I waited 30min at the priority check in queue while being first in line this whole time. There was only one counter open for normal check in and one for priority when I arrived and after 20min waiting, the priority counter closed completely and there was just one counter open remaining, with just 10-15min before the check in closed. We had to wait another 10min to be able to check in our luggage! On arrival, luggage took 45min to just start delivering, completely wiping out the 30min arrival ahead of schedule."

Cons: "The sign said it would board by rows but they did general call and it was ridiculous on a flight this large. Nothing"

Cons: "This was a connecting flight for us and was delayed causing us to miss our flight home from London to Los Angeles. There were no flights back to Los Angeles until the following morning (18 hours later). We had to stay in a hotel near the airport in the meantime. My boyfriend and I were forced to miss work an additional day causing stress and inconvenience to our lives."

Pros: "Staff was cheerful"

Pros: "Everything was fine."
Cons: "Small seats."

Cons: "Did not like that I thought it was a BA flight but was really a EI flight , which means I had to get a boarding pass but I was sure was on BA and almost went to there booking counter to get boarding pass."

Cons: "Terrible food, no option available online to order special meals, the restrooms were filthy and not looked after. We are never flying either British Airways or Aer Lingus in future. It was a big mistake !"