Guest reviews
Overall rating
6.0
Good
Based on 313 reviews
Overall
6.1
Boarding
5.9
Comfort
6.3
Crew
6.6
Entertainment
5.3
Food
5.7
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LC Perú traveller reviews
Pros
"The crew friendly"
"Staff was professional."
Cons
"This was the worst experience."
"Customer service in Cusco was obscene ."
"Terrible customer service."
Recent reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
connecting flight
boarding passes
delays on their flights
flight cancelled
worst airline
hours late
able to board
new tickets
crew friendly
staff were rude
terrible customer service
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2.0
Late
Pros: I will like on time
Cons: Please on time is very important About 8 days ago from Cusco to Arequipa my trip was 12 hours late, yesterday was almost 3 hours late why? Without lunch Bye Wilian
review from
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2.0
LCP - Never again.
Cons: No communication on delayed, inaccurate information. Flight Attendants are rude. Never again on LCPeru. Worst airline ever.
review from
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2.3
Pros: Nothing
Cons: Problems to check In (too slow), and the fly finally departuted late. Unconfortable seat
review from
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2.6
Inconsistent staff, frequent delays
Cons: The initial crew was adamant that everyone is allowed one personal item and one carry on. When we arrived at the gate, one attendant said we could only have one and made us check our small carry ons while the adjacent attendant let everyone one with the previously specified two carry ons. When we asked about this, the woman said she didn’t have time for questions and was very rude. This was after 3 delays with no specific reasoning given. I have flown with this company three times in the past because the times were convenient and have expericed delays EVERYTIME. I should have learned my lesion but kept trying to give them the benefit of the doubt. Not anymore. This airline is terrible
review from
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3.0
Pros: Nothing will never fly this airline again
review from
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4.6
Flight was good but 1h.30mn late
Cons: Flight was delayed for 1h30mn without explanation. It was a long day for us considering we were at the airport at 8.30AM for an 11AM flight. Even after online checkin the queue to drop bags off was very long
review from
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6.0
A good airline with good prices
Pros: I have flown LC Peru many times over the years here in Peru. Especially to regions other airlines don´t cover.
Cons: The website check in won´t work.
review from
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4.0
Cons: This is a cheap airline. They use old planes. Boarding is confusing. Communication about delays is terrible. Every LC peru flight we took was delayed.
review from
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2.0
Terrible experience
Pros: I did not like anything about the flight.
Cons: Everything was wrong! They did not communicate with us and we were stuck in Cusco from 8am-4pm. All other airlines were moving and getting their customers back to Lima yet LC Peru gave no viable justification for the bad experience.
review from
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2.0
Flight was cancelled Dec5 notification sent to spam
Pros: That they comp'd me a ticket on Peruvian that day so I wouldn't miss my connecting flights to the USA
Cons: The fact that they were barely willing to acknowledge customer support phones were not answered, main office in Pulcallpa was closed, just terrible.
review from
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2.3
LC Peru had the worst delays in the airport!
Cons: Entire airport was delayed an hour or two yet LC Peru was the very last to leave. Flight was delayed over 5 hours, never got any information until I went up to a stand to ask. Horrible experience. Missed my connecting flight, and was forced to rebook and pay the difference in fares!
review from
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2.3
Need to be disbanded
Pros: Nothing
Cons: No consideration of anyone's time. No communication whatsoever and really should not be operating. Buyer beware!
review from
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2.0
Late
Pros: I will like on time
Cons: Please on time is very important About 8 days ago from Cusco to Arequipa my trip was 12 hours late, yesterday was almost 3 hours late why? Without lunch Bye Wilian
review from
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2.0
LCP - Never again.
Cons: No communication on delayed, inaccurate information. Flight Attendants are rude. Never again on LCPeru. Worst airline ever.
review from
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2.3
Pros: Nothing
Cons: Problems to check In (too slow), and the fly finally departuted late. Unconfortable seat
review from
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2.6
Inconsistent staff, frequent delays
Cons: The initial crew was adamant that everyone is allowed one personal item and one carry on. When we arrived at the gate, one attendant said we could only have one and made us check our small carry ons while the adjacent attendant let everyone one with the previously specified two carry ons. When we asked about this, the woman said she didn’t have time for questions and was very rude. This was after 3 delays with no specific reasoning given. I have flown with this company three times in the past because the times were convenient and have expericed delays EVERYTIME. I should have learned my lesion but kept trying to give them the benefit of the doubt. Not anymore. This airline is terrible
review from
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3.0
Pros: Nothing will never fly this airline again
review from
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4.6
Flight was good but 1h.30mn late
Cons: Flight was delayed for 1h30mn without explanation. It was a long day for us considering we were at the airport at 8.30AM for an 11AM flight. Even after online checkin the queue to drop bags off was very long
review from
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6.0
A good airline with good prices
Pros: I have flown LC Peru many times over the years here in Peru. Especially to regions other airlines don´t cover.
Cons: The website check in won´t work.
review from
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4.0
Cons: This is a cheap airline. They use old planes. Boarding is confusing. Communication about delays is terrible. Every LC peru flight we took was delayed.
review from
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2.0
Terrible experience
Pros: I did not like anything about the flight.
Cons: Everything was wrong! They did not communicate with us and we were stuck in Cusco from 8am-4pm. All other airlines were moving and getting their customers back to Lima yet LC Peru gave no viable justification for the bad experience.
review from
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2.0
Flight was cancelled Dec5 notification sent to spam
Pros: That they comp'd me a ticket on Peruvian that day so I wouldn't miss my connecting flights to the USA
Cons: The fact that they were barely willing to acknowledge customer support phones were not answered, main office in Pulcallpa was closed, just terrible.
review from
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2.3
LC Peru had the worst delays in the airport!
Cons: Entire airport was delayed an hour or two yet LC Peru was the very last to leave. Flight was delayed over 5 hours, never got any information until I went up to a stand to ask. Horrible experience. Missed my connecting flight, and was forced to rebook and pay the difference in fares!
review from
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2.3
Need to be disbanded
Pros: Nothing
Cons: No consideration of anyone's time. No communication whatsoever and really should not be operating. Buyer beware!
review from
Flight status
LC Perú route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
2146
Arequipa
AQP
Lima
LIM
2512
Cusco
CUZ
Lima
LIM
1336
Huanuco
HUU
Lima
LIM
2145
Lima
LIM
Arequipa
AQP
2511
Lima
LIM
Cusco
CUZ
1335
Lima
LIM
Huanuco
HUU
2183
Lima
LIM
Pucallpa
PCL
2184
Pucallpa
PCL
Lima
LIM
2126
Chiclayo
CIX
Lima
LIM
2114
Cajamarca
CJA
Lima
LIM
2125
Lima
LIM
Chiclayo
CIX
1324
Ayacucho
AYP
Lima
LIM
1323
Lima
LIM
Ayacucho
AYP
1362
Anta
ATA
Lima
LIM
1361
Lima
LIM
Anta
ATA
2193
Lima
LIM
Trujillo
TRU
2194
Trujillo
TRU
Lima
LIM
2111
Lima
LIM
Cajamarca
CJA
Top airports served by LC Perú
- Lima J Chavez Intl Airport (LIM)
- Cusco Velazco Astete Airport (CUZ)
- Arequipa Rodriguez Ballon Airport (AQP)
- Chiclayo Cornel Ruiz Airport (CIX)
- Cajamarca Airport (CJA)
- Pucallpa Capitan Rolden Airport (PCL)
- Huanuco Airport (HUU)
- Trujillo Airport (TRU)
- Ayacucho Yanamilla Airport (AYP)
- Andahuaylas Airport (ANS)
- Anta Airport (ATA)
LC Perú contact information
- W4 IATA code
- +51 1 204 1313 Call
- lcperu.pe Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
