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Cons: Going to kick me off flight because I checked in 1hr 45 minutes before flight and apparently that's too close to take off. At a single runway airport...

A joke of an airline

Pros: The flight was fine

Cons: One of the worst experiences I've ever had. They refuse to let you on the plane if you arrive any less than an hour before flight time (yes that means if you've been waiting on line for 30 minutes and you're there 59 minutes before your flight they won't let you on.) I don't blame the people working there, they said the system physically did not let them check people in. Really really awful. Avoid at all costs

WORST DAY OF OUR LIFE

Pros: Nothing!!!

Cons: Was one hour late before they told us flight was cancelled. They moved us out of the airport to go back to counter to give us info. No info was give for hours. People had to book flights with other airlines. Missed connections. Left their luggage behind. Etc. Still no info was provided for hours. Then they said the flight would be now at 12:50 (5hrs late!) and we had to go back though Security. Then they would not let us in because our boarding passes were "old". Finally we make it in, and flight was delayed several times before we departed at 2:50 (7hrs late!!). No apologies at any time. Flight attendant took a video of use with no authorozarion to show we were fine!? Is that even legal?? She took video of kids with no authorization of their parents!!! WORST EXPERIENCE EVER!!

Pros: Absolutely nothing

Cons: Customer service in Cusco was obscene . There was a group of us waiting in line to check in for our flight 1 HR 45 min prior and they denied us boarding because we weren't there TWO HOURS ahead of time for domestic flight. They were rude, told us it was our fault . I ended up paying 240 US dollars to get out of Cusco to make my Lima flight on LATAM . This airline should be shut down. I work for an airline in the states and this was the most corrupt business I've ever dealt with. They denied refund and refused to put us on standby. I tried to check in online with the ONLY booking number I received from kayak and it didn't work. I never received any email or notification from LCPeru for my travel and was unaware of this ridiculous 2 hr check in rule . NEVER AGAIN.

Delayed

Pros: They have a twin prop plane.

Cons: Apparently they're notorious for delays and cancelations. We didn't know that until both our flights with them were severely delayed. Glad we didn't have connecting flights to catch. We'd have lost our tickets. I don't understand how they can survive as a business. We will never fly with them again. A delay without needing to catch a hotel or connecting flight is frustrating but tolerable. But I was told by a local that used to fly often with them that CANCELLATIONS are common. Without reimbursement or help. I don't want to experience that.

OK flight, worst check-in experience

Pros: The flight time, food, crew, etc were fine! :)

Cons: I don't usually spend a lot of time reviewing flights but my friends and I had a negative experience during check-in. Came to check in and the front desk person told us the check-in window was closed (even though we were still within the window) and said we wouldn't be able to board. She acted very unprofessionally and dismissive, blaming us and not offering any solutions to our situation (e.g., alternate flights). She asked us to wait 5 minutes away from the counter (toward the front doors of the airport, not sure why). During this time, there was no line, yet she didn't seem very concerned in helping us (at one point, she was dozing off and we weren't sure if some of her phone calls were business or personal). After patiently waiting 30 minutes (still before boarding time), we asked her if she had found out anything and she told us we would not be able to get on. Overall a very frustrating experience. When we finally asked to speak with someone else, we were given conflicting information regarding why we couldn't get on. After a 5 minute conversation detailing what had happened Alessandro was able to help us board our flight. We were extremely thankful that he was able to get us on!