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We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.

There is need to introduce HOME COUNTRY of Departure Meals

Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.

Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.

We were helped whenever needed and had a pleasant flight.

1. Food provided was not per the selection. 2. Very old and outdated media infotainment and not much language oriented films 3. Better provide with a proper headset rather cheap in ear headphones.

Overall good experience with boarding, and food. No entertainment was provided from Frankfurt to Delhi, that could have been better

NOthing the flight was cancelled. I had to wait 24 hours for the next flight which then took me to Vienna instead of Tirana, Albania and then I had to wait another 14 hours for the next flight to albania.

This flight never happened, but Kayak would never know that because they refused to help me. If you're reading this, stop using Kayak and go directly to Google and search for flights. Then if possible, book direct through the airline. Save yourself the time, money, and pain and avoid Kayak.

Flight was overbooked. Food was awful. Seats in economy class are a torture: narrow, not enough leg room. The airplanes classes are like casts: rich, average and poor…That system is a shame. Pilots were Excellent !!! Thank you!!!!