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The seats are so close that you have 0 room to move. Not acceptable for an 11 hour flight.

Easy process you definitely need 3 hours to get on board from Fuminchino airport

Very quick flight, efficient boarding, and clear and thorough instructions and attention from staff.

Amazing, not too crowded, great temp and the meal was good

The crew was good. The flight was not overly crowded so we had some additional space.

First time flying airline. Great experience. Clean plane, comfortable seating, great service.

They lost my bag so that is unfortunate.. still waiting for it

Didn’t have requested food and seats could be more comfortable.

Flight attendants on this flight were very lovely. Hot food was terrible. Canned wine felt elevated and was GOOD. The aircraft was overall not very clean. Although this one was much more cleanly than the flight from Pisa. Pilots were great & landings felt smooth and safe. As I mentioned in my last review, this was my first time flying aer Lingus in many years and I cannot say I will be rushing to book again. This airline needs a real facelift.

Flight was ontime, clean, staff was friendly - there was turbulence but can’t avoid that (it’s a flight 😉)! The staff were attentive but would be nice if Aerlingus didn’t charge for coffee ☺️ but overall I enjoyed my flight experience and will travel with them again (Ireland’s Four star airline

I liked that the queuing was very quick and boarding was easy

Usual slick event. All the basics covered well. On time, plane full.

flight delay was announced after passengers were staged to board the flight. Communication regarding subsequent gate changes was poor.

Although our departure (DUB) was slightly delayed we reached our destination (LBA) ahead of schedule. The price was very competitive too (around €100 return). Plus, the departure times for both legs were very good: 13:05 and 15:10, respectively. I gave a neutral rating for Food and Entertainment because I didn't avail of either.

Just pushing back from gate now. Boarded into fourth aircraft with 13 hour delay to scheduled departure. Crappy experience.

Notified as to why there’s a delay with our flight.

Nothing unexpected considering it is a Ryanair flight. It does the job. Nothing above, at all.

Flight was over an hour late. Boarding was really messy with long queues at the plane.

Their customer service needs an overhaul. I wish we could access them and the could be more helpful. Also, the website has been crashing and I had numerous technical errors. My flight was cancelled and we spent so much time trying to get help because the tech was failing.

It is what you pay for. Always delayed. Very small planes. Hard to fly with kids.