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Everything was great…Flight Attendants were specially friendly and helpful.

Flight cancelled support worse than useless. Asking me to drive back and forth between terminal, I was expecting supervisor call within 30 minutes, never happened.

We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.

Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.

Delayed over 2 hours. Bring your own snacks or prepare to pay. No entertainment and no plug plugs for charging.

Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.

We were helped whenever needed and had a pleasant flight.

My tv didn’t work, crew had to reset it 6 times, it worked for 3 minutes and started acting crazy clicking random items on screen automatically. Plus only one side of earphones worked, blanket was too think and small.

They did not charge me for bags on the way to Munich but on the way back they charged me over $450. The planes were very small and very old. They are out of their minds I will not fly them again!

My spouse and I weren’t allowed to check in online in advance for some reason so we had to go to the airport early to do it in person. At that point, there were no longer any seats left together so we had to sit apart. The plane didn’t have individual air vents for each seat so the whole flight was sweltering. Airline food is always gross but this particular sandwich will haunt me for the rest of my life: emmenthaler cheese on dry hunks of bread with like six slices of cucumber and a pile of shredded carrots…wtf. But the flihhr crew was kind and helpful.