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Pros: Crew was accommodating and kept me and my family comfortable in the flight. Food was good

Cons: Free stuff like headphones and blanket which can be collected at the end of the flight

Cons: Seats low on padding, no movie options other than the one offered on the public screen

Pros: The crew was good with the equipment they have. The aisle is to narrow to walk down normally. To use the wc it is almost impossible with the cart in the aisle and other passengers . I am tall and the seats are cramped and not enough space between them.

Cons: Our flight going down was 1.5 hrs late departing... Mechanical and over an hour late returning.....another mechanical .

Pros: Flight arrived early, was uneventful with great helpful cabin staff. I did not eat so can’t rate the food, and there is no inflight wifi or screens so that is not applicable in rating my trip. Excellent short hop on a shiny new aircraft, with pretty tight seating.

Pros: The seat wasnt comfutable

Cons: I

Cons: Excellent! Got us home on time and with great service! Thank you

Pros: The aircraft was barely half full.

Cons: Delay due to fog at LHR, but this is not the fault of the airline

Pros: They hand out wine like it's candy

Cons: Also, they hand out wine like it's candy - be careful!

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Ok

Cons: So uncomfortable with tiny seats

Cons: Seats could have been more comfortable. No space. Food made me sick.

Pros: Fast easy flight

Cons: It was fabulous as always! Thank you. I love Delta!

Cons: Crew could have been more interested. Seat could have reclined and gone upright properly.

Pros: Everything about this booking was a disaster. Not the least of which is that my bags are still on London and are total travel time will end up being about 24 hours returning.

Pros: Entertainment was great. We could watch films as soon as we got on and play the quiz game while we waited 30 minutes on the ground to find a gate.

Cons: Crew did not smile. They did their job, but did not seem to enjoy it.

Pros: No issues at all.

Cons: No issues to report.

Pros: Crew was pleasant, flight was excellent, boarding was smooth, LOVED water upon arrival on plane

Cons: Seats were uncomfortable, provide herbal/decaf hot tea, dried fruit snacks, BETTER SEATS, More plush maybe lumbar support, peanut butter & jelly sandwiches, minimal air circulation

Pros: Yes-yes

Cons: All good

Pros: Crew was very nice, efficient

Cons: Boarding in Iceland

Cons: Warm bus for the transfer from one plane to the next

Cons: More legroom please

Cons: The plane was older and the screen was very small.

Pros: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Cons: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Pros: Great Friendly Cabin Crew

Cons: Entertainment System Poor choice of films - Bad Sound System

Cons: Nothing

Pros: Crew

Pros: Great crew & good complimentary food

Cons: More seat pitch

Cons: Staff was very friendly, courteous and helpful.

Cons: Flight delayed by over 4 hours. Took another flight

Pros: Entertainment

Cons: Despite one piece of carry on per passenger they run out of overhead space. The boarding process is unbelievably slow. Far too many with no apparent reason to pre-board are allowed to pre-board . Wanted to buy food were nearly out of any of the choices by row 34 so no food 5:36 minute flight ridiculously poor planning in my opinion. Very little leg room as configured.

Pros: Very narrow seat

Pros: NA

Cons: more room Im 5'5 and I felt like I was 6ft tall that how tiny the sits are....

Cons: I missed my flight that day i was not happy at all

Cons: crew could have been more professional, the signs for boarding were confusing

Cons: Terrible. Flights delayed by 90 minutes. Then on boarding we as a couple weren’t sat next to each other on the four across plane, but in the two aisle seats. This was bad. But then no one was sat next to my wife. So an empty seat, my wife, me, then a stranger. C’mon Air Canada, figures it out.

Pros: Crew member was grumpy, not friendly and did not give eye contact

Cons: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.

Pros: Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing

Cons: The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly.

Pros: Young crew, with positive attitude and very kind and helpful.

Pros: They were very nice! Always a smile, even after 10 hours with us!

Cons: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Cons: Flight was delayed 40 minutes and arrived 2 hours later.

Cons: The plane was older and the screen was very small.

Pros: Nothing

Cons: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Pros: Very good crew who were welcoming and attentive

Cons: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Pros: L’équipage très serviable à l’ecoute et souriant

Cons: Pas d’ecran dans les appuie tête devant pour l’entertainment. Le siege n’a aucun ajustement pour la tête Et aucune prise usb pour charger nos appareils

Pros: Clean, comfortable, crew very helpful, punctuality....

Cons: Space to carry-on

Pros: Crew amazing. Passengers great

Cons: Seats are way too small. Aisles way too tight. Recent acquisition by air Canada must improve passenger comfort.

Pros: getting off flight they didn't tell me at gate checkin that I needed a specific tag to receive my double stroller at the gate upon arrival to yyz. so I arrived with my twins and all our stuff to have to carry one of them and deal with all kinds of trouble until we wereat luggage pickup. HORRIBLE

Cons: when gate checking strollers be more clear - I was travelling alone with twin 4 year olds ... to have to carry all the carry on luggage and deal with kids who are tired having the stroller after the flight at the gate would have been extra helpful which w=is what I had intended

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: The crew was very kind

Cons: It's KLM. What else do you need to know.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing

Cons: The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly.

Pros: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Cons: Nothing comes to mind. Keep up the good work.

Cons: Excellent! Got us home on time and with great service! Thank you

Cons: Beef main course overcooked and dry.

Cons: Another no go!

Pros: The overall experience was okay, no food service and seats were not super comfy.

Cons: More leg space for a long flight and free snacks.

Cons: Food options

Pros: Crew was very nice, efficient

Cons: Boarding in Iceland

Cons: I like everything about the flight

Pros: Nothing

Cons: Everything

Pros: Promptness in service!

Cons: Food

Cons: The plane was older and the screen was very small.

Pros: We were upgraded to premium economy for free at check-in. The crew was very kind

Cons: We did not enjoy the entertaining system as the headphones were not complementary. The food was quite okay but quantity was sparce and no cheese provided. Also service was slow. Drinks were served 10 minutes after meal ☹️

Cons: We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off.

Cons: Boarding sucks

Cons: Air Transat was awsome

Pros: They were very nice! Always a smile, even after 10 hours with us!

Cons: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Pros: Staff was very good

Cons: Plane was very warm

Pros: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Cons: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Pros: The flight was quite comfortable.

Cons: I find it hard work doing such long flights these days.

Pros: Fast boarding, early arrival

Cons: If I weren't super hungover

Pros: Friendly staff

Cons: Fly on time

Cons: Legroom was no better than economy class

Pros: Flight attendants

Cons: Free water please!