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Pros: Amazing Crew, great service, seats, entertainment...

Cons: Nothing

Pros: Crew was nice, space was tight.

Cons: Hate that seat backs now apparently are commercialized. You have to pay to get to recline, seems like.

Pros: I appreciated that there were options to watch Icelandic movies and listen to Icelandic music.

Cons: On one leg my entertainment screen didn’t work.

Pros: The price

Cons: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Pros: I like how they boarded the back of the plane first!

Cons: The seats weren't as comfortable as other airlines. The food wasn't very good either.

Pros: Fast and efficient crew

Cons: A going-through-the-paces flight and incredibly expensive beer and wine.

Cons: Being charged $100 each way for checked baggage, no where on my itenerary did it mention that

Pros: Almost everything

Cons: The confort of thé seats. Way too tight for a 6 hour flight.

Cons: No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.

Cons: Super uncomfortable seats (the most ever) No personal tv/entertainment.

Pros: Comfort and cleanliness of flight.

Cons: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.

Pros: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again

Pros: The seats were nice and the food was unusually good

Cons: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Pros: Seat was both comfortable and spacious. Crew were very attentive and personable.

Cons: Really great flight. Can’t say enough about it.

Pros: Nothing. The flight was delayed and I missed my connection

Cons: My flight leaving on time

Pros: Attention and comfort

Cons: Difficulties to going out of the airplane

Pros: Crew is nice.

Cons: Had to wait 15 mins because our gate was in use. Seats are old and hard.

Pros: There was an empty seat next to mine so could stretch my legs...

Cons: Late departure, late arrival... Had to use a ptv which took forever. Had to run for connection flight.

Pros: I’m sure the flight was fabulous. You see, I wasn’t on it, didn’t book it and wasn’t even in London

Pros: Timely

Cons: Food

Pros: The crew did it’s best to get us on ASAP

Cons: The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal.

Cons: Food and entertainment were lousy. There was dried barf on the wall, the audio jack and screen were broken, no salads were delivered to the plane that day. WHAT???

Pros: hilarious crew and they were very helpful

Cons: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: Confort and kindness

Cons: It was too cold

Cons: Still don’t have my luggage yet

Pros: Although I was in Economy, I got a window seat with no one next to me, which made things a lot less cramped.

Pros: Everything was very good except that it would be nice to include a small free snack with the drink, ie. Pretzels.

Cons: The worst part was that we waited an hour for our luggage afterwards. This caused us to almost miss our ferry connection (last one of the day). Also when we finally got our luggage it was soaking wet (I had a backpack and my clothes inside was wet!) so clearly the luggage had been standing out in the rain for quite some time.

Pros: Yes-yes

Cons: All good

Cons: Flight delayed which made connections nerve wracking

Cons: Small complaint but the movie selection was not very diverse & would have liked to have known before hand that there would be a charge for good on a longish flight from YVR to KEF.

Pros: My flight going to London was a train wreck...missed connecting flight, awful service and charged extra for a backpack that was called ”oddly shaped.” However, the return flight was the exact opposite, amazing service, free check-in because of my experience earlier and upgraded seating. I appreciate that they corrected what had gone wrong. Nicely done!

Pros: Lots of entertainment options, great price

Cons: It may be standard these days, but it's hard to be on a six-hour flight and not get any free food. You have to pay for everything except for juice, water, and sodas.

Pros: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Cons: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Cons: The person next to me was x and overflowing onto my area and leaning on me through the flight

Pros: Seating and leg room much better than Ryan Air!

Cons: They lost all my luggage

Pros: Great seats plenty of leg room

Cons: The food... Yikes

Pros: Tap was great for the long flight

Pros: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Cons: Train the staff to be nice and pleasant

Cons: No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Pros: The crew was so accommodating! They took great care of us and provided us with a meal, drinks, and coffee in the morning. Such a great experience, will definitely fly with them again!

Cons: The seats could have been a little comfier!

Pros: The crew on the actual flight was excellent.

Cons: The staff at the Toronto airport was rude The baggage policy was unclear and they had trouble answering our questions. We could have saved a good amount of money if the baggage policy was more clear and the staff could explain it. Using the term "Economy" for all flight categories is not helpful.

Pros: Leg room was good

Cons: Food was lacking or you had to pay for it, not great on a long haul. Terrible films And tiny chairs

Cons: Small seat, no entertainment, you have to buy blanket and headphones

Pros: The price

Cons: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Pros: Crew was nice, space was tight.

Cons: Hate that seat backs now apparently are commercialized. You have to pay to get to recline, seems like.

Cons: My regular sized carry on was supposedly too large and had to be checked. I was not prepared for this as it has never happened on another flight

Pros: Yes-yes

Cons: All good

Pros: :(

Cons: :(

Cons: Too cold on plane

Pros: Price

Cons: Use jet bridge instead of bus gate

Cons: One more toilet on the Lisbon Geneva flight would have been nice.

Pros: The crew was very nice.

Cons: I think the airline should offer something to eat on these long flights. For example, a small sandwich & a drink.

Pros: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Cons: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Pros: The overall experience was okay, no food service and seats were not super comfy.

Cons: More leg space for a long flight and free snacks.

Pros: Although I was in Economy, I got a window seat with no one next to me, which made things a lot less cramped.

Pros: The crew did it’s best to get us on ASAP

Cons: The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal.

Cons: Late

Cons: Be on time.

Pros: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Pros: Quick boarding

Pros: They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back. No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews.

Cons: See and train the crew and look for your services for 5 hours flight.

Cons: Be on time.

Pros: The FA was definitely above average for Air Canada.

Cons: Air Canada could immediately STOP being RETARDED about how they schedule their equipment. A 767ER with pods in business class for the up and then right back down flight from Toronto to Montreal, and then an OLD Airbus A320 (with engines that whined like banshees!), with NO PODS, all the way from Montreal to Calgary!! I paid a significant up charge for business class SPECIFICALLY to get a pod! Moronic assholes!

Cons: Grab business class upgrade offer - worth every penny.

Pros: Super friendly

Cons: Maybe a hot meal?

Pros: Cree

Cons: Boarding was slow

Cons: We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray

Cons: We parked at the furthest possible gate in international. Ridiculous walk!!

Cons: Be on time.

Cons: More comfortable seats

Pros: They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back. No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews.

Cons: See and train the crew and look for your services for 5 hours flight.

Pros: Good service on the plane, the food was good and the seat was very comfortable.

Cons: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: Crew was awesome, seat spacing comfort not so much.

Cons: Need to have seat upright to use trays to eat on flight

Cons: Too cold on plane