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really poor, the flight got cancelled first and then faced a delay. I ended up getting a middle seat which is a big no for me given I am claustrophobic.

Freezing temperature inside the cabin and terrible food. AC used to be better.

My wife and I did not find the flight crew to be very friendly. They just need to be more polite. The meals were not very good. They served chicken with soy sauce on a flight from Madrid to Toronto. This was not a flight to or from Asia. Our flight on September to Madrid had much better food.

Food very bad. Traveled air Transat as well and their food, while definitely not "good", is much much better than Air Canada. Staff were professional.although I had no very personal exchange. Boarding at Charles de Gaulle airport was a miracle - calm organized friendly - compared to Pearson's in Toronto.

The experience was pleasant overall, but my row was entirely missed by the snack / drinks service and the audio port for the entertainment only worked for one of my headphones due to a defective audio jack.

No complaints l will always do Air Canada once they are flying where I want to go

The plane was so old it did not have a plug-in for your cell phone and there was no entertainment Screen available

To long of a walk to customs arriving at Pearson for older people.

Flight was delayed a few times but that is just something that can happen. We were glad we had a long layover before our next flight.

Seats are incredibly small and uncomfortable for longer flights, have to pay for business class just for comfort unfortunately. And baggage fees are insanely expensive!