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The flight was full and good as could be expected. We arrived early which is always a good thing.

When flying premium on a two our flight a light lunch would have been nice considering the price you pay. A Kit Kat bar and bag of chips is rather cheap service.

What do you expect from a Dash 8 plane? No seats really comfortable.

We got delayed to the point of having a 20 hour layover. That is absurd. I couldn’t believe it. I’m furious.

everything was fine expect massive delays - not the airline’s fault

The checked luggage still hasn't arrived yet. 42 h later. We saw it being unloaded in the stopover location. It was. 5 hour layover so it wasn't a rushed transfer. One positive aspect, it was close to being on time and the crew that came on the clean the plane was very efficient.

The small prop plane was crowded and the overhead luggage storage is a smaller than on the jets. Other than that, the crew was good, the flight was on time and the landing was smooth.

Was on a Swoop plane. No wifi and no Westjet connect

Plane should have entertainment, instead of people paying to use wifi

no staff available to help, no systems available to coordinate

I was rescheduled when I missed my flight due to border clearance issue

Delays. Poor support booking a hotel after a diverted flight.

Because of a change in aircraft, I was unable to experience the business class I paid for and was disappointed.

Very clean plane, staff were courteous, complimentary wifi and beverages are nice, and it was nice to have a whole row to myself! I do miss having seatback entertainment, though. And the prices are getting ridiculous, especially with the different teared tickets. But the flight overall was great.

Nuts would be better than pretzels as the non sweet snack

Kind and accommodating staff. Comfy seats. Plenty of leg and luggage room.

Flight was great, no plug in for charging and no inflight entertainment.

Seat cushion had lost much of its give and the entertainment monitors on the old A320 fleet are small.

The flight was good, the inflight tv's are too old and hard to work

The aircraft was very spacious and comfortable. Loved that the rows were more spread out.