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Flt was Vanc to Toronto. You don’t serve food and child behind me kicking the seat. Otherwise good.

To long of a walk to customs arriving at Pearson for older people.

Flight was delayed a few times but that is just something that can happen. We were glad we had a long layover before our next flight.

It was ok. Last minute change of the gate. Small and non comfortable seats, terrible food, and very unpleasant service from some crew members.

Seats are incredibly small and uncomfortable for longer flights, have to pay for business class just for comfort unfortunately. And baggage fees are insanely expensive!

Easy boarding, punctuality, decent service. The only thing I would complain about is the misleading claim of free messaging, which you do not get access to without preparation prior to the flight.

Although check in crew at the counter was helpful, gate agents were not forthcoming with delays and eventual need for overnight stay at Toronto. No voucher was issued for the delay and promised that Toronto crew will take care of us with vouchers for hotel stay, food and transportation to md from the airport. Toronto gate agents pointed to customer service who flatly refused. I will never fly Air Canada again

Our flight was delayed 6 hours and we finally got to Montreal at 9PM, instead of Houston where we were supposed to be. Several flights we could of got on and fixed our situation were nixed as they wouldn’t put us on a plane w/o our bags, but when they finally canceled our original plan they easily located and relabeled our bags. No one seemed to care.

Same problem with the entertainment controls being on top of the armrests than on the previous flight, also a Boeing 737 series.

They were so kind and helpful and they even brought an item of mine that I forgot on the plane!!