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Pros: The crew and snacks

Cons: They take the headphones about an hour before landing which isn’t ideal.

Pros: The seats were nice and the food was unusually good

Cons: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Pros: Wine. Good movies

Cons: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible

Pros: Great Crew

Cons: It would have been better had we not had a delay of 50 Minutes

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval

Pros: The crew was great and food very good

Cons: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.

Pros: Comfortable seat

Cons: Having free snacks

Pros: How friendly the crew is Ease of boarding Good organization Mostly on time

Cons: At least free beverages:)

Pros: Comfortable seats

Cons: WiFi was not working. Flight was 2 hours delayed

Cons: The flight attendants were just awesome. First time flying with Aer Lingus and I must say they are my favorite airline henceforth

Cons: Flight was delayed once we had boarded, so we had to sit at the gate for about 2 hours, which was not the crew's fault of course, however, they could have offered drinks. Once we finally got in the air, they only offered purchasable snacks in a way that was confusing--and did not even come through the cabin with complimentary drinks. Given the circumstances, and the fact the time in our seats was extended by over two hours, there could have been some better service from the actual flight attendants. It should have been clearly stated at the beginning of the flight, and once more when we were in the air, that no complimentary drinks were going to be handed out, and if we wanted anything, we would need to purchase it. I wouldn't have minded purchasing if I had known that was my only option.

Pros: I liked the 2-3-2 seat configuration so my husband and I could sit in a 2 seat row without being crowded in with anyone else. Those seats are tight!

Cons: Everything could have been better. Boarding was terrible. Apparently the Air Canada devices did not work at this gate? Because boarding was so delayed, we lost our spot to depart. We were stuck on the tarmac for an hour. The seats were too crammed together and very uncomfortable for a 4+ hour flight. Food service did come through, but they were out of most things. It’s advertised you can buy a meal/snack/drink combo but the drinks did not come through at the same time and that was a mess. There didn’t seem to be any air vents above the seats so the flight was very stuffy. We will never fly Rouge again.

Pros: Nostalgic plane ride

Cons: Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space

Pros: The flight was on time.

Cons: The cabin announcements were rapidly spoken and hard to understand. The seats are too close together. The flight was overheated, stuffy air, too hot.

Pros: They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back. No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews.

Cons: See and train the crew and look for your services for 5 hours flight.

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: The crew was awesome u almost missed the flight but they really helped out.

Cons: The seats are uncomfortable and cramped

Cons: Seats not comfortable for long haul, better care

Pros: Planes were comfortable and well maintained.

Pros: Crew was amazing people

Pros: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers

Cons: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area

Pros: Boarded and left on time

Cons: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.

Pros: Quick flight and boarding

Cons: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.

Cons: Everything

Cons: Perfect flight

Pros: The crew was awesome u almost missed the flight but they really helped out.

Cons: The seats are uncomfortable and cramped

Cons: Better entertainment selection

Pros: Going through US Customs in Dublin is great, makes The landing home so much easier.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Pros: Quick boarding and departed on time.

Cons: Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.

Cons: They do not offer free bags to America anymore.

Cons: Flight was delayed once we had boarded, so we had to sit at the gate for about 2 hours, which was not the crew's fault of course, however, they could have offered drinks. Once we finally got in the air, they only offered purchasable snacks in a way that was confusing--and did not even come through the cabin with complimentary drinks. Given the circumstances, and the fact the time in our seats was extended by over two hours, there could have been some better service from the actual flight attendants. It should have been clearly stated at the beginning of the flight, and once more when we were in the air, that no complimentary drinks were going to be handed out, and if we wanted anything, we would need to purchase it. I wouldn't have minded purchasing if I had known that was my only option.

Pros: The crew was awesome u almost missed the flight but they really helped out.

Cons: The seats are uncomfortable and cramped

Pros: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Pros: Everything was fine!

Cons: Everything was fine!

Pros: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Cons: Better entertainment selection.

Cons: Seats not comfortable for long haul, better care

Pros: The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.

Cons: I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.

Pros: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Cons: Better entertainment selection.

Pros: Crew was excellent

Cons: Nothing really. LH first class cabin is one of the best!

Pros: Very pleasant and helpful crew

Cons: Improved seating comfort, leg barrier or something

Pros: Everything.

Cons: better assistance for people on wheelchairs in the airport.

Cons: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Pros: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.

Cons: Seats were a a bit cramped. The flight crew seemed overworked.

Cons: Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!

Pros: The boarding was smooth and quick, flight arrived early. Service onboard was very good

Pros: Comfortable and clean flight

Cons: Cramped seats. No IFE. Chaotic boarding. Luggage missed flight.

Pros: Very pleasant and helpful crew

Cons: Improved seating comfort, leg barrier or something

Pros: Crew had filled overhead lockers with their bags leaving no room for ours

Pros: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.

Cons: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments

Cons: Seat didn’t recline...

Pros: Quick flight and boarding

Pros: Everything.

Cons: better assistance for people on wheelchairs in the airport.

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: Nice staff

Cons: Seats are too small, I don't have space for my upper legs.

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Cons: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.

Pros: Easy and quick boarding.

Cons: Seat space was tight

Pros: Crew was great

Cons: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Pros: Great

Cons: Everything is fine

Pros: Everything was impeccable

Cons: Nothing except the rude passagers. But that is out of the hands of the airline..

Cons: Rude staff

Cons: A great flight!!

Cons: Entertainment was mediocre food was poor and boarding process.can be better and faster.

Pros: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Pros: Attention and comfort

Pros: Uncomfortable seats.

Cons: Seats, and helping passengers when they have delays

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Pros: Everything was impeccable

Cons: Nothing except the rude passagers. But that is out of the hands of the airline..

Pros: Quick flight and boarding

Pros: The crew was great and food very good

Cons: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.

Pros: Nice staff

Cons: Seats are too small, I don't have space for my upper legs.

Pros: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval

Pros: Only the speed of the flight. The seat was terrible! No pitch, no room, squeezed in like sardines. The crew spent most of their time hawking BA products. Embarrassing.

Cons: More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time. The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair.

Cons: A great flight!!