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The crew on the flight were not particularly pleasant and fluid restriction was an issue. I was not allowed to fill my water bottle. Crew didn't check on passengers other than meal service.

The luggage problem I previously mentioned was actually this flight

Lost my luggage, ran out of food choices in business class, ground crew was completely unapologetic.

Awful. Flight was late. Follow flights cancelled. No person at the British airways counter for hotel voucher. Awful service.

Very bad. Business class money is paid but service is worst than economy with empty middle seat. Very low grade food, very poor toilet. This should be highlighted as worst business class in the world. Government of Jordan should ban British airways for misleading information.

Moved me away from my family and refused to fix it.

Why don't they board from the back of the plane to the front. We have to move by all the people and their luggage to get to the seats.

It was perfect. The service was exceptional. I would never want to cross the Atlantic in anyone else's sardine tins.

First time on BA but will fly with them from now on! Everything about the flight was superb!!!

The crew’s professionalism was top notch and the food and drinks available were excellent. I only ask that we get the refurbished 777’s on the London to Bermuda route that I had for the London to Singapore leg. The updated infotainment system is much better than the older version