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Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: The crew was very kind

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Cons: More entertainment options

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Pros: All flights were on time. Boarding was well organized.

Cons: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Cons: Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different

Pros: the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent.

Cons: Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised.

Pros: How friendly the crew is Ease of boarding Good organization Mostly on time

Cons: At least free beverages:)

Pros: On time, great crew, comfortable ride even in coach

Cons: Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Pros: I always have a consistently good experience on Delta. Everything was great.

Cons: Baggage was extremely delayed. Boarding and take off were delayed too

Pros: The crew

Cons: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Cons: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Cons: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Pros: Polite and friendly service

Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Pros: Business class upgrade

Cons: Sitting in window next time

Pros: Helpful crew Good food

Cons: Our luggage came back damaged and open !

Cons: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Cons: Orderly sitting of economy class passengers

Pros: My favorite part of the flight was our on time departure! :-)

Cons: I don't care for the configuration of the Airbus 320...it's rather difficult to adjust the overhead light and air, compared to the placement on a Boeing 737.

Cons: Excellent

Cons: flight booking was changed from non-stop to connecting!

Pros: Crew was fine

Cons: My flight was delayed 2 hours

Cons: It's KLM. What else do you need to know.

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Cons: Information on arrival time was not correct

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Pros: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Pros: Seating and serving, both very good

Cons: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Pros: Crew was good. Boarding was good.

Cons: Seats not that comfy.

Pros: Crew

Cons: Seats were very close and movies ok

Cons: They do not offer free bags to America anymore.

Pros: Very professional, engaged and polite

Cons: Water

Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Pros: The crew was OK, but nothing special.

Cons: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Cons: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Cons: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Pros: Early departure and early arrival. Everyone was very friendly.

Cons: We had to wait for staff to come and check in baggage.

Pros: Crew was great

Cons: Nothing

Cons: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Pros: Great crew. Old plane but comfy

Cons: The seat was squeaking all the time

Cons: No hubo comida suficiente

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Pros: Going through US Customs in Dublin is great, makes The landing home so much easier.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Cons: Not much legroom

Pros: The crew was extremely efficient in everything they did. Beverage service was super but many of us didn't know we could get our own from the front of the plane.

Cons: The seats lean too far back and are hard to get in and out of. There's very little space for anyone in the middle seats to move, much less climb out from. Oh, it was never clear to the passengers that anyone could get up and get drinks from up front during the flight.

Pros: Very professional, engaged and polite

Cons: Water

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Cons: Time

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Friendly and helpful

Cons: More leg room

Pros: Quick access to the airport and gates

Cons: Free food on board

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Pros: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Cons: Refueling took over an hour.

Pros: Good organization and nice staff

Cons: N/A

Pros: The new interior lighting is much easier on the eyes during cruise, bright enough to read but also dark enough to sleep

Cons: Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.

Cons: Lost baggage

Pros: That it got me where I needed to go.

Cons: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Cons: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Pros: How ferindly they where get on airplane and caring they where the hold time on the flight

Cons: They bathroom up front airplane should be first class and back airplane have there bathrooms

Pros: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Pros: Punctuality Pleasant crew

Cons: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.

Pros: Confort

Cons: The crew and the food, specially the food.

Pros: We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences.

Cons: Nothing

Cons: I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have.