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Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Terrific hot breakfast in bus. class

Cons: Window did not darken like the others.

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Cons: All of the less than good, obvious!

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Comfort

Cons: Internet

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Crew is excellent, polite and personal!

Cons: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Cons: It's KLM. What else do you need to know.

Pros: The new interior lighting is much easier on the eyes during cruise, bright enough to read but also dark enough to sleep

Pros: I liked Air Lingis. The crew and entertainment set up.

Cons: I had to RUN to get to this gate. And the number changed. I was the 2nd to last person on. International flights should have a small area to stretch and loosen up. Being large and stuffed into a small seat for so long is not good.

Pros: I love that you fly from Hartford. It makes my travel to Europe so much easier! Thank you!!!!

Cons: Our flight seemed to have only 1 toilet at the back of the plane that passengers were allowed to use so there was always a line. There was a second toilet in the crew area at the back and it seemed that they could have offered passengers to use that.

Pros: On time, great crew, comfortable ride even in coach

Cons: Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).

Pros: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Cons: Absolutely nothing. I’m going to join the miles points with Delta.

Pros: Free entertainment

Cons: More comfortable seating

Pros: Crew, movies, comfort

Cons: N/A

Pros: Great crew.

Cons: As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me.

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Pros: Perfect

Cons: Nothing. Flight was amazing

Pros: Nothing

Cons: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Pros: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Cons: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Pros: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Pros: Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful

Cons: Seats are snug

Cons: Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight

Pros: Crew was super amazing and friendly! Very good service also!

Cons: No seat back entertainment..