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The flight itself was fine, food was expired and gross, staff were mostly amazing! KLM messed up rebooking for our first two flights that got cancelled and we almost didn’t make it to Amsterdam for an additional two days

I think I previously submitted my feedback about flight lead Katherine in a different field by mistake. Please see those comments. Comments for Hyd to AMS are it was good. The flight lead and service met expectations for satisfactory high quality service but the flight lead did not stand out as exceptional as did the leads on the other two flights so I don’t remember anything specific one way or the other besides the fact I was satisfied.

Flight lead was a gentleman with silver hair and he went out of his way to shake hands and interact with each passenger seated in business class. A medical emergency took place during our flight and he handled it with perfect poise and professionalism. He was gracious and confidently competent. Just what you want from a leader,

Crew is not the cheerful type. very slow meal service (this is their style as have flown this many times)

Legroom not all it could be, especially when the seat in front is reclined. Otherwise it was good, food and beverage were nice.

This fight left ahead of time which meant it arrived early which was great. Staff were very professional, but as with all these Short hop Flights the food was a disappointing snack There was no entertainment on this flight, but I did not expect any

I flew premium economy and this was a good option. Although the seats didn’t recline much, I was able to get some sleep with my head propped against the window. The food was good and the entertainment was wonderful The staff were very attentive and professional

Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.

It was operated by Delta. Boarding took a long time. How difficult can it be? Overall decent trip. Liked the Salt Lake City airport. Better option than Chicago for transfers.

We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.

Business class should have free wi-fi. Food was horrible

Will never fly American Airlines business class again. Medicore service and very old aircraft.

Staff went above and beyond with their care for us. Flight attendants were very attentive to our needs. Food seemed too rich and too salty. Flight was fine, even with turbulence at points.

It all went very smoothly, love the new planes and cabin crew upbeat and friendly Food ok, but that is the hardest part of it all

Finnair was ok. But some things were pretty bad: 1. Crew was not friendly, especially a crew member named, Maria. She woke me up while I was deep asleep by force just to let me know that 2 people can’t be on the same seat (my toddler and me) for sleeping. 2. There was no vegetarian option in the menu so I had to eat bread for one meal 3. They didn’t have an option for child meal

Flight on time, landed well ahead of schedule. Attendants were excellent and responsive

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

Any flight that lands safely is a good flight. However our leg from Helsinki was delayed 1 hour with no explanation. The delay would not allow us to make our connection to Cincinnati. I was informed by American Airlines that our Cincinnati flight was rescheduled for the following day. I immediately made a non refundable hotel reservation in Dallas. Upon exiting the plane at Dallas I was given a hotel voucher. Nice, but I can't get a refund on the hotel I booked. A little communication would have been helpful. Food on Finnair is below quality of Korean Air.

Everything was quite easy from boarding to landing - the staff was great and service was excellent too!

LHR is always kind of a challenge. British Airlines did a fine job. My tickets were the cheapest so I can’t complain.

We missed our connection flying back from the Middle Wast because we were misdirected by a United employee. We had purchased first class tickets, but had to need up taking a later flight that got us in to our destination at 1:00am after a long Internatinal flight and we had to sit in the back of the plane in cramped coach seats with little padding.

typical but they have finally enhanced the wifi on some UA flights. Boy, its such a huge improvement

I like the first class seat amenities like the phone charger on the armrest even though it didnt really work on mine and the partition between the seats. I also liked that there were additional places to stash things during the flight. The food I got was steak and it was really tough to cut with the knife. Chewy too. A little disappointed in that. I liked that your name is on the screen too. nice touch. great service overall.

Flight was on time, clean, etc. Despite connecting to your wi fi I was unable to use your app to watch entertainment.

Nothing, it was a fraudulent transaction. You probably should have caught that.

Not a United thing, but late afternoon departures from Denver with thunderstorms is always prone to delays.

Flight was 2.5 late. Maybe not United’s fault but late none the less. We were late as well on the first leg. WiFi quit working with an hour left.

Very stressful to locate United Airline boarding area, delayed flight, changing boarding area again to another location with all tiredness 😩. But flying was fine.

Flight staff and all was fine. Food always sucks on planes so nothing new.

Wonderful flight! The crew was good, check-in was good and orderly and the flight was uneventful and good.

The crew was good. The flight was not overly crowded so we had some additional space.

First time flying airline. Great experience. Clean plane, comfortable seating, great service.

Didn’t have requested food and seats could be more comfortable.

Flight attendants on this flight were very lovely. Hot food was terrible. Canned wine felt elevated and was GOOD. The aircraft was overall not very clean. Although this one was much more cleanly than the flight from Pisa. Pilots were great & landings felt smooth and safe. As I mentioned in my last review, this was my first time flying aer Lingus in many years and I cannot say I will be rushing to book again. This airline needs a real facelift.

Everything went extremely smoothly! They boarded by groupings of seat numbers starting from back to front. All staff very helpful and accommodating. Food and beverage plentiful and good.

The plane from Venice to Dublin ran out of food. They did not restock the plane in Venice.

It was very refreshing being in a nice and clean plain, with pillows and earphones that you don’t have to pay for, with warm food and beverages and a very nice crew

The thing thy call a pizza was atrocious. Do not eat it. The seating is as usual for economy an experiment in cruel and unusual punishment that they aren't allowed to do to prisoners but you get to pay for it.

We traveled with my 90 year old mother and she was well cared for by everyone from the wheelchair attendant to crew. Greatly appreciated!

The free WiFi was great so I could stream movies during the flight. I would like to have movies available instead of on my device. Thanks!

There was an issue with engine, flight delayed for several hours, lost a connection

Fliy was late missed my connection ,. I had to find altery transportation.

Flight was delayed due to maintenance issue. Missed my connecting flight. Got rebooked in a middle seat when I had a first class ticket.

First no airplane at the gate because the previous flight was canceled (and they didn't know?) Then we board and there's a maintenance issue. Then we're told the technician doesnt have the right certification and they need to call another. Then FINALLY we are taxiing. But wait! Flight plans expire after 3 hours and we were not granted permission to take off. So taxi was halted while a new flight plan was filed. Then....no beverage service. Never flying American Airlines again. If they mess up operations this much, how good can their maintenance or training possibly be?

There is was everything terrible all my flights was delayed so I missed my connection flights

Unfortunately the flight was delayed by almost 2 hours, so I missed an appointment arriving into DFW

Comfy and timely flight thanks to Cathay to all crew and the captain for our smooth landing.. above all thank You Lord for our Safe flight ❤️🙌🙏🏽

The boarding process, airplane, entertainment, beverages and crew were very good. But the food left a lot to be desired, especially for business class. I had a chicken breast that was tough and rubbery, with little flavor. It wasn't even up to the proverbial "banquet chicken" standards. Very disappointing. There was only one offering of bread, OK, not a huge deal, but it's a nice touch to be offered more. Similarly, other airlines' crews come by to offer more drinks, though the crew responded when asked. Good flight overall, but the food just wasn't up to the standards you'd expect.

Canceled flight for unknown reason after numerous delays and only available flight was the following day yet no compensation. No weather problem. Then had to fill out form to get refund. American used to be a quality airline - no more, very sad!

entertainment choice was excellent for both movies and audio. Food was quite good. Staff was excellent and flight was on time and smooth.