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Pros: Crew great. Seats were tough.

Pros: Crew and food were amazing.

Cons: It was perfect.

Pros: The crew was accomodating

Cons: The food offered was poor quality and you had to pay extra for everything on the flight except for water and soft drinks

Cons: Food and headphones are very expensive, and they don't tell passengers in advance the only food is for purchase.

Pros: The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Cons: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Cons: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Pros: Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day...

Pros: Crew was fine. The seat wasn’t different than any other seat in economy class. Nothing special and super-comfortable

Cons: The seat can be better, I am flying relatively frequently in econom class. It is isn’t getting any better.

Pros: I learned not to fly with air Canada again

Cons: Stop lying to passengers Give little care to travelers with infants Telling us that there are so many infants traveling and no bassinet seats are available then find out that air Canada had sold themSellig for $100... Is a decisive act and careless

Cons: Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!

Cons: Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing.

Cons: Online check in was not accessible.

Pros: great crew great seats great entertainment great pilots great food and the greatest airline in the world

Cons: free wifi

Pros: Friendly service

Pros: Crew were brilliant and I felt well looked-after.

Cons: Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane.

Cons: Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: Boarding was not very efficient.

Pros: Crew great. Seats were tough.

Cons: Seat comfort

Pros: Seating was very comfortable. Good entertainment system.

Cons: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Cons: Power outlet didn’t work in 34G so couldn’t get work done.

Cons: Online check in was not accessible.

Pros: Great crew!! Super nice

Cons: Food

Cons: This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly.

Pros: Crew was amazing.

Cons: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Cons: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Pros: Good crew.

Cons: More comfortable seating.

Pros: Great crew and food! Loved the comfort.

Cons: The selection of movies could be better. There wasn't a lot to choose from.

Pros: Comfortable seats

Cons: WiFi was not working. Flight was 2 hours delayed

Pros: I like how they boarded the back of the plane first!

Cons: The seats weren't as comfortable as other airlines. The food wasn't very good either.

Cons: Food quality not good. Seat 16C, entertainment not good.

Pros: No the crew was average

Cons: Need to improve your seats.

Pros: Information easily available staff friendly

Cons: The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit

Cons: Punctuality. I landed over 2 hours late

Pros: Flights were on time. Good food portion for longer flights. Good pilots and cabin crew.

Cons: Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins.

Cons: The plane didn’t have water in the bathrooms in the back of the plane so we had to use wet wipes to clean our hands afterwards. Entertainment system was slow. No complementary meals offered even though it was an international flight.

Pros: Amazing crew and Ground staff. Check in and bag check in was really smooth and fast.

Cons: Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it.

Pros: Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free.

Pros: Crew and food were amazing.

Cons: It was perfect.

Pros: The crew was friendly, and I enjoyed the available movies and music.

Cons: There was only one beverage service the whole time and I was never offered a snack. I could have purchased food, but 7.5 hours is a long time for only one beverage service. Bring food on board if you don’t want to buy it during the flight.

Pros: Seating was very comfortable. Good entertainment system.

Pros: Flight cost was less when compared with other airlines. Crew was attentive and friendly

Cons: Boarding was a cattle call and chaotic. Any food was an extra charge with a card only . Food selection was poor.

Pros: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Cons: nothing

Pros: Great food. Nice staff.

Cons: Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal.

Pros: Nothing

Cons: Leg room

Pros: Amazing crew and service! They are the best!!

Cons: Amazing crew and service! They are the best!!

Pros: Comfortable seats and did not have to pay extra for a carryon luggage

Cons: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Pros: Seats were comfortable and plane was clean

Cons: Provide a hot drink and Small snavk

Pros: Crew were brilliant and I felt well looked-after.

Cons: Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane.

Pros: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Cons: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Seating was very comfortable. Good entertainment system.

Cons: After paying for 2 seats next to each other, Iceland Air decided to change the aircraft and reboked us on regular seats. I am 6ft6 with bad back therefore booked the extra legroom seats and want to have my wife next to me to assist me with putting the carry-on lugage up in the spaces above. We ended up sitting 3 seats apart, I was in the extra legroom seat but in a middle seat,so I could not put my feet in the isle to prevent leg cramps. When we boarded the flight from Reykjavik to Boston I notified the stewardess and she assured she would help, but I never saw her again and no one came to our help. Also when we entered the REK airport after flying from Amsterdam we were not notified to keep our passport on us, as we needed to go tru another checkpoint. My wife had our pasports and went to check some shops, while I was reading a newspaper. After noticing that I could not go to the boarding area for our next flight, I was able to locate my wife and we barely made it to the gate in time.

Pros: I liked the timeliness of the luggage. Portions of food.

Cons: I would never fly Icelandair business class again. It does not compare to most other airlines. They amenities and options were definitely lacking.

Cons: Aircraft has TV equipment that is not functioning ,no phone chargers in the seats,dirty salon not even a snack!

Pros: Everything. No issues.

Cons: Nothing

Pros: Direct flight. Crew was good. I got home alive.

Cons: The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room.

Cons: All good.

Pros: Service and drinks

Pros: Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day...

Cons: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Cons: It’s an international flight. It is what it is!

Pros: TV series “The Name of the Rose” that I really wanted to watch for some time

Cons: Water, water, water... I almost died from dehydration

Cons: Small complaint but the movie selection was not very diverse & would have liked to have known before hand that there would be a charge for good on a longish flight from YVR to KEF.

Pros: It was all a smooth operation. In particular I appreciated that since my flight from Chicago was delayed and I missed the original connection, as soon as I disembarked in Reykiavick I found an SMS saying that I had been moved to the next available flight, and they even gave me a food voucher.

Cons: They don't give you food on the flight unless you pay which in principle is not a bad thing, and makes for a quieter flight, because it's not the case that everybody is eating, and eating at same time. On the other hand on a long transatlantic flight even a small snack would be appreciated.

Cons: My flight was delayed, I missed my connection flight and now they lost my luggage. Staff are very friendly, but they can't do much to help me. Icelandair is doing OK in handling the situation, but let's see...I am still in an uncertain situation

Pros: The crew ok. Seats not comfortable

Cons: Serve snacks at least on trans-atlantic flights.

Pros: The crew was accomodating

Cons: The food offered was poor quality and you had to pay extra for everything on the flight except for water and soft drinks

Pros: Nice crew

Cons: Food, movies, and comfort were all just ok

Pros: Crew great. Seats were tough.

Pros: Amazing Crew, great service, seats, entertainment...

Cons: Nothing