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Cons: The entertainment system broke down and the flight attendants seemed sassy

Cons: Leg room is laughable and charging $65 to check a bag is ridiculous.

Cons: Entertaining on board

Pros: The food. Crew was ok

Cons: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $

Cons: Boarding was not very efficient.

Pros: Nothing flight to and from Ireland were cancelled

Cons: Everything

Pros: Mostly on time, better than other flights

Cons: Boarding was a disaster - Reykjavik needs some serious re-tooling.

Cons: Changed seats and scattered our family well after we have checked in and got seats confirmation on boarding passes.

Pros: Movies and bathrooms

Cons: 1. UNABLE TO CHOOSE SEATS. 2.Unaware that ticket did not include baggage fee 3.Most uncomfortable seats in 50 years of flying Will not use Momondo again unless I can choose seats and be made aware of ACTUAL COST OF FLIGHT.

Pros: -

Cons: Will never use Lufthansa again

Pros: -

Cons: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.

Pros: Crew was kind and helpful. The flight left on time and was smooth.

Cons: The food could have been better! Also, the entertainment options could have been more current.

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Cons: On time departure

Cons: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Cons: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Cons: - Leave on time - Working onboard Entertainment system

Pros: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Cons: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Cons: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Pros: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Cons: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Cons: Pre boarding at the gate was slightly chaotic

Pros: Pilot communication

Cons: Free snacks & drinks

Pros: Crew was kind, efficient, and helpful. Seating was very comfortable.

Cons: Entertainment was OK. Most movies did not have subtitles for the hearing impaired. All movies and TV shows should be accessible to those with sensory disabilities. Not fond of purchase food options.

Pros: Our children were given an activity bag as we boarded the plane, and that was nice

Cons: The first problem was that we had to pay $95 per check in bag—A total of $800 extra round trip! That was a shock and very angry. Next we were told we would get a free meal on the international flight but there was no meal—for 7 hours! Then $12 for WiFi. We will never fly Iceland air again!!

Cons: iceland air was disappointing. i paid for extra leg room in the front of the plane and as i was boarding i got a new seat assignment: last row. very much not cool at all. i likely will not fly this airline again.

Cons: More depth to seats, room to straighten shoulders while seated (and I’m small), breakfast on overseas flight. Hard to hear announcements over plane noise.

Pros: Very nice crew!

Cons: Was almost three hour late...

Pros: Good service and no delays

Pros: Food, landing, departure. Wonderful aircraft

Cons: N/a

Cons: Seats were very tight compared to other airlines

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Pros: Yes

Cons: Was excellent

Cons: Wifi didn’t work

Pros: Crew and food were amazing.

Cons: It was perfect.

Pros: Crew was fine. Seat was fine.

Cons: No food served unless you arranged - and paid - in advance. Not even a snack. On a 5+ hour flight. The baggage fee for a first checked bag was pretty high, but at least the 70 pound weight limit was good. But I didn't need that.

Cons: The kindness of some members of the crew and better seat comfortability

Pros: Crew good, plane clean.

Cons: Seats very cramped.

Cons: Entertaining on board

Pros: Crew was amazing

Cons: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Cons: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener

Cons: 1) too hot. air conditioning could be better. 2) long waiting in lines during the boarding. the flight was delayed for 30 minutes

Cons: Horribly uncomfortable in coach. Leather seats not foot. Clothe would’ve been better. They’d keep you from sliding.

Pros: Nothing

Cons: This survey is broken and keeps sending you back to step 1. Icelandair staff were full of misinformation. Chicken sandwich was full of shrimp, which is a major allergen.

Pros: Crew and food were amazing.

Cons: It was perfect.

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Pros: The crew was nice

Cons: Se take to much turbulence

Pros: The crew were amazing and attentive

Cons: nothing that i can think of

Pros: Amazing crew , very accommodating , and friendly , professional, excellent!

Cons: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.

Cons: I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all

Pros: the flight was well organized, the service appropriate, and the travel smooth and on time.

Cons: the seat did not recline. the touch screen for movies and albums was not working reliably.

Pros: No delays.

Cons: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.

Pros: Crew was kind and helpful. The flight left on time and was smooth.

Cons: The food could have been better! Also, the entertainment options could have been more current.

Cons: On time departure

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Cons: Lufthansa left us stranded in Dublin

Pros: Seat comfort.

Cons: Food selection.

Pros: A380 with extra legroom is great comfort

Cons: Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa

Cons: I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: Crew good, plane clean.

Cons: Seats very cramped.

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: The crew.

Cons: The aircraft: too old! No charging ports, entertainment system horrible. The food was not super.

Pros: The service, was excellent

Cons: Other passengers not respecting the crews instructions.....

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Cons: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Pros: Crew was kind, efficient, and helpful. Seating was very comfortable.

Cons: Entertainment was OK. Most movies did not have subtitles for the hearing impaired. All movies and TV shows should be accessible to those with sensory disabilities. Not fond of purchase food options.

Cons: No food or snacks :(

Pros: Flight was cancelled and had to be rebooked, pushing our travel home back a day. No positives.

Cons: Work around the flight cancellation better to keep people on schedule.

Cons: The boarding had no organization what so ever. No food service either.

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Pros: The crew was nice

Cons: Se take to much turbulence

Cons: On time.