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Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Cons: - Leave on time - Working onboard Entertainment system

Cons: Entertaining on board

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: Just as I expected. And I made my last connection easily.

Cons: Fix the damn KIOSKS at Vienna!

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Cons: Flight got cancelled

Pros: Entertainment was okay.

Cons: Fight was late taking off. Sat on tarmac for almost an hour upon landing. Crew was unprofessional and did not keep the passengers updated on what was happening. Very disappointing.

Pros: not a full flight

Cons: Seat was very hard and uncomfortable

Pros: Polite crew

Cons: No air traffic

Cons: First plane was newer, 2nd plane was older.

Pros: Entertainment was good. Ground attendant at LAX was helpful and understanding at least...

Cons: Everything else. For starters, I purchased a ticket from LAX to Kiev with a 2 hour stop in Toronto. AIR CANADA never informed me I'll need an eTA and I had to do it under pressure of missing my flight at the airport. Connection was awful as well. My luggage never arrived to Kiev....

Pros: It was ok...I always find paris-jeddah better than Frankfurt-jeddah (in food service, plane size, entertainment...etc)

Cons: Food level need to improve...The chicken meal was not well prepared, and the chicken needed to be cooked well... flight attendent was nice and switched to a beef meal.

Cons: Online check in was not accessible.

Cons: The seats are small with very little leg room

Pros: Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point.

Cons: Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing.

Cons: Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine.

Cons: The baggage took a really long time to be delivered to the carousel

Cons: Extremely poor communication about flight delays and missed connections. I’ll never fly icelandair again. Terrible experience.

Cons: On both flights the crew was not very friendly of helpful. No good, Except a tiny bit for the kids on a second shorter flight. And we had to pay for Wi-Fi, 12 whole dollars! A real rip off. We’ll never do Iceland air again

Pros: Nice and helpful crew

Cons: Seats were very cramped. When I tilted my chair back to sleep, the people behind me went ballistic

Cons: More depth to seats, room to straighten shoulders while seated (and I’m small), breakfast on overseas flight. Hard to hear announcements over plane noise.

Pros: Nothing

Cons: All

Pros: Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good.

Cons: For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited.

Pros: Nothing three hours late I went to dc and then took the train

Pros: Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic.

Pros: Yes super crew and super seat. ( next to empty seat) Nice new plane

Cons: This one couldn’t have been better. Plenty of food snacks and drinks

Pros: Incorrect carrier! I missed the flights because of them !!!

Pros: Crew extra nice

Cons: Food

Pros: Entertainment monitors were in good shape and responsive. Selection was not bad.

Cons: Clean up the planes better

Pros: The crew was really good

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: I liked the pretzel snacks and the entertainment options.

Cons: I had a flight from London to SFO with a connection in Dublin. However, since I was traveling to the US I had to go through customs in Dublin. There was an hr an a half layover and yet I was running to the gate to make my connection. This seemed to be due to an inefficient system.

Cons: The crew did not come around with water as often as I would have liked.

Pros: Nice crew, fairly comfortable seats. Lots of tv and movie choices.

Cons: Food was not as good as flight in other direction. Limp and close to expiration. Boarding on this airline is always a rush. Flight is announced and advertised as wifi enabled but impossible to connect, despite multiple tries throughout the twelve hour flight.

Pros: Great service. Food was alright. Quick boarding

Cons: Luggage took forever to arrive.

Cons: One engine failed while in flight. We almost died!!!! No support or replacement flight by Norwegian. Never again

Pros: We almost died!!! Engine failure during flight

Cons: Every aspect of this flight was terrible

Pros: In flight entertainment

Cons: Insufficient staff to check people in. Over 1 hour delay; no updates were made to the flight boards on the airport. No complementary food or water was provided on this 9.5 hour flight. Landing was bumpy and nerve-wracking.

Pros: I lost the flight????

Pros: Flight left on time.

Cons: In old section of Lisbon airport, and inadequate space to conduct orderly and efficient boarding Both deplaning and re boarding done via movable ramps and passage to and from exposed to weather (thankfully not raining).

Pros: It got us to our destination.

Cons: Seats sucked. Screaming kids. Wouldn’t let us bring our carry-on for the last leg: Lisbon to Barcelona even though there was room.

Pros: The price!

Cons: Much more but with this price you can not expect much!

Pros: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Cons: Food selection

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Cons: The airplane was really old.

Pros: Connection desk and gate attendance were the only people who tried to help fix the mistakes made by the people in madrid. Global access allowed to quicken our time spent going home after the mets that was our flight home.

Cons: the attendant at the connection desk did not understand why we had not been given boarding passes or allowed to check in to our flights in madrid. the gate attendants did not understand that even though we were numbers 72 and 73 person processed we were not allowed to check in, receive boarding passes or allowed to sit next to my sister who's reservation was connected to mine

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Cons: Time

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Plenty of drink passes.

Cons: The staff was rude. Over heard gossiping about other travelers. At end of flight overhead announcement that our section of airplane using wrong bathrooms. It was rudely stated. Should have directed this instruction earlier in the flight. Very rude

Pros: Crew was good

Cons: Plan was in poor condition and needs updated and cleaned

Pros: Nothing

Cons: Everything

Pros: The idea of having inflight entertainment.

Cons: 1. Crew moved my luggage without asking, 2. Sat in window seat and it was easily 85 degrees, 3. Seat is not made for someone 6’2”. Neck support falls at shoulders which was super uncomfortable, 4. Inflight entertainment worked for a bit then didn’t.

Pros: They had a movie screen with movies available. Even though the trip was short, it was nice to have that option.

Pros: We got here

Cons: Not being 2 hours late

Cons: Not much keg room for a medium size female.

Pros: Flight was delayed 2.5hr and all they did was give meal vouchers for $10 CAD while we were shut in the airport since it closed around us.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: The service, was excellent

Cons: Other passengers not respecting the crews instructions.....

Cons: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener

Pros: Flight left almost on time and arrived on time. Crew was friendly.

Cons: Wasn't able to select a seat ahead of time like with other airlines. Seat rows way too tight (even for a normal 130 lb person like me). No good movie options, very limited selection. Food pretty bad, but that's almost expected this day and age.

Cons: Need more leg room

Pros: Crew was really nice can’t complain

Cons: Other airlines offer free beer or even hard liquor here u have to pay

Pros: The kindness of all people working on Swiss was very special

Cons: The food was not very special, but the chocolates were awesome

Pros: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking

Pros: The crew was fantastic, never bothered sleeping people, and had a great trip.

Cons: Nothing, best transatlantic flight I’ve had so far honestly.

Cons: Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though.

Cons: Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?

Cons: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Pros: The crew was great, the plane was new with good tech and space in the seats

Cons: Terminal b at lga is a disaster

Cons: It was a quick and perfect flight.

Cons: They hate kids

Pros: Crew was very good. Seating was bad

Cons: Bigger seats