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Pros: Most of it was of a reasonable standard.

Cons: Plane was full

Pros: Amazing crew, excellent drinks and decent food. Very comfortable seat

Cons: Everything was great

Pros: Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment.

Cons: Cheaper baggage rates

Pros: This is the way to fly long haul.

Cons: Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most.

Pros: Yes

Cons: Nothing. Flight was amazing

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Pros: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Cons: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Pros: Impressive service... amazing crew, very friendly and professional

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Pros: Great crew. Very kind and efficient.

Cons: American carriers seem to enjoy poor seat ergonomics.

Pros: Everything was easy

Cons: Business class seats are snug for big people compared to other airlines

Pros: Crew was excellent - friendly and helpful

Cons: Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room.

Pros: Craig in first cabin flight crew was amazing. :))))

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Seat was comfortable, good movies, etc

Pros: Amazing

Cons: Nothing really

Pros: The seating in upper class is unconventional and uncomfortable.

Cons: Reconfigure seating in upper class. We will no longer be customers for that reason alone..

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Crew was very attentive...food selection was excellent

Cons: Nothing

Pros: Boarding and crew great!

Cons: Seats extremely narrow

Cons: We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken.

Cons: Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks

Pros: Good organization, good hygiene, polite crew.

Cons: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Pros: Everything about the flight

Cons: Nothing

Pros: Amazing crew

Pros: The crew

Cons: The screen

Pros: Always helpful cabin staff and very efficient

Cons: Cery old aircraft ecenomy cramped (usually fly premium but it was an emergency )

Pros: Amazing crew, excellent drinks and decent food. Very comfortable seat

Cons: Everything was great

Cons: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Cons: Bigger seats the new ones are way to narrow

Cons: The only complaint I have was the bag dropoff counter. There was one person, checking in 9 airlines! A second person came after awhile, and they were amazing, polite and very efficient. But the wait to get to the counter was not acceptable. Even tho' we were fourth in line, they began calling people from the back for another, I guess, earlier flight, different airline. Understandable, but frustrating for those of us who arrived early, but had to wait. Otherwise, flying Aer Lingus was a pleasure.

Pros: Easy boarding

Cons: Food trays left with us for over an hour. Crew too cool , more interested in each other

Pros: Nothing

Cons: You are selling tickets for flights that are not available. You are taking money from people and cheating them. You should check to make sure the flights are still going

Pros: Comfortable seats!

Cons: Dublin was difficult off boarding, had to take a bus and multiple multiple steps and escalators. Difficult for people trying to connect in under 90 minutes

Pros: Great entertainment options

Cons: No internet from Chicago to Iceland didn't help

Cons: Even the layover was good. Seeing the northern lights from.the plane was spectacular

Pros: Was on time.

Cons: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Pros: In general everything is very good- clean, professional, friendly.

Cons: I am not crazy about how they board the plane (random) but it works fine. Was in economy and the seats felt smaller than other (domestic) carriers.

Pros: crew was super nice

Cons: major delay, no info, boarding process felt like a cluster

Pros: The crews were awesome and very friendly professional

Pros: Very friendly crew

Cons: Flight got delayed. Would be nice if the crew would come around w water occasionally

Pros: Comfortable, good food and good crew

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Very nice airplane and pleasant crew

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: Nothing, they cancelled the Trip/Flights

Cons: A pandemic not to occur and cause cancellation of this trip. Planned for over 6 months, cancelled.

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: Muslim food

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Cons: Absolutely nothing. I’m going to join the miles points with Delta.

Cons: The pilot take off, navigation in the air, and landing were horrible .

Pros: The crew was very attentive

Cons: The social distancing was not followed and the seats were not very big so I had a person sitting darn near on top of me. Fortunately the guy next to me asked to move but until that point the crew did not really care.

Pros: Nothing. It was cancelled and I received no notice. DL was not taking any calls (8 hr hold

Cons: Assistance from Delta. Not even their website was helpful

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Yes

Cons: No comments

Pros: everything

Cons: nothing

Cons: No gate for departure or arrival. No business class longe in Cape Town.

Pros: The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available.

Cons: Can't think of anything, everything was very good.