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Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Cons: Time

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: Crew was great, everything was timely and efficient.

Cons: The crew was very interested in gossiping instead of assisting their first class passengers. I sat with the same trash since the 2nd hour on a 6 hour first class trip. The entire first class cabin all had their call lights on which were ignored for over an hour. If you asked for anything they seemed to be annoyed they had to stop talking to each other. The cabin was also very warm to be an international flight.

Cons: If the flight actually left! It was canceled for a reason that was not given. I was rebooked the next day on another airline. Lost a whole day.

Cons: Was put on a different flight and had to fly to Germany. Then an 8hour flight to Toronto. Very annyoing and inconvenient

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Cons: All of the less than good, obvious!

Cons: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Pros: Although I was in Economy, I got a window seat with no one next to me, which made things a lot less cramped.

Cons: You have to pay for your food. What’s up with that?

Pros: Was on time.

Cons: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Cons: The flight was too warm.

Cons: Baggage was extremely delayed. Boarding and take off were delayed too

Cons: Space on airplanes

Pros: Assertive

Cons: Hand out headphones, my phone doesn’t have compatibility.

Pros: The crew was nice

Cons: I was ok but my daughters luggage didn’t arrive when we arrived which I found weird when we took the same flights

Pros: Flight was on time and clean.

Cons: They missed by special meal once.

Cons: 4 hour delay.

Pros: Timely

Cons: Food

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Everything works and quick to get to destination.

Cons: The crew was very interested in gossiping instead of assisting their first class passengers. I sat with the same trash since the 2nd hour on a 6 hour first class trip. The entire first class cabin all had their call lights on which were ignored for over an hour. If you asked for anything they seemed to be annoyed they had to stop talking to each other. The cabin was also very warm to be an international flight.

Cons: Warm bus for the transfer from one plane to the next

Pros: Yes-yes

Cons: All good

Pros: Everything, very nice crew . Just gave you the feeling you were in good hands . Would highly recommend Iceland air.

Cons: Nothing,

Cons: No option to watch movies

Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Pros: Muslim food

Pros: Services is good .

Cons: Food can be better

Cons: Information on arrival time was not correct

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing.

Pros: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.

Cons: Tv unit was broken in my seat.

Pros: Seats not that good need softer seates for long haul flights

Cons: Dissapointed that my flight info screen does not rotate and update the screenshots like they used

Pros: Everything was on time, crew was professional, flight was really pleasant

Cons: Boarding was really uncomfortable - line starts at one floor and then you have to slowly climb the stairs one step at a time while holding your carry on bag. Line move slowly because of required security questioning at the gate. It’s an absolutely normal procedure and staff was really nice, but stairs - that’s what make your experience unpleasant.

Cons:

Cons: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Pros: Safe trip and very nice crew.

Cons: Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized.

Cons: No ear plugs in my amenity kit??

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: Everything works and quick to get to destination.

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: All was great!

Pros: Had seat open next to me

Cons: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Cons: movie selection could have been better.

Cons: Space on airplanes