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Cons: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Pros: The crew were all nice.

Cons: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: The selection of movies was great. Boarding happened super fast and plane departed early.

Cons: Plane was incredibly cold! Touch screen didn’t work well. Breakfast was lame. Flight attendants were super loud during breakfast service even though the lights were still dimmed.

Pros: Nothing out of the ordinary but I am not going to fly Air Lingus or TAP ever again.

Cons: the Team Leader at the check in counter was nasty, Her colleague made the mistake of not telling me that I had to wait there for the wheelchair that was going to take me to the plane, so I went to have a light breakfast. Then I waited half an hour on my feet waiting for the wheelchair

Pros: one of the worst airlines I have traveled on. Will never fly air lingus in my life.

Pros: The food was actually tasty but we didn't get enough beverages to stay hydrated during the flight.

Cons: My screen didn't work and the crew was rather rude about it and never fixed it. The seats were way too close together, which is to be expected but when the seat in front of me went back, I couldn't move at all and I'm not a big person. We weren't served water/beverages but once on the flight.

Pros: Our flight attendant was awesome. Very friendly and attentive.

Cons: The cabin temperature was cold and the flight was delayed by over an hour.

Cons: complimentary water needed

Pros: Crew was very nice and no surprises while boarding at the gate

Cons: You had to pay for snacks or water

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Just as I expected. And I made my last connection easily.

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Cons: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Pros: The crew were all nice.

Cons: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Cons: Checking, boarding and overall experience

Cons: Honestly nothing needed improvement/ it was a really good experience!

Pros: The crew.

Cons: The aircraft: too old! No charging ports, entertainment system horrible. The food was not super.

Cons: The entertainment system broke down and the flight attendants seemed sassy

Cons: Pre boarding at the gate was slightly chaotic

Cons: complimentary water needed

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Pros: The service, was excellent

Cons: Other passengers not respecting the crews instructions.....

Cons: Reclining seats

Cons: Forced to board a bus and sit in an empty terminal. Paid for priority boarding but wasn't called for it. Pretty disorganized. Good flight but gate crew needs work.

Cons: The plane was delayed by 2 hours at Dublin but we didn’t find out until about 20 min before the original boarding time. It seems like there was a mistake if the plane couldn’t be confirmed until then.

Pros: Nothing

Cons: The last 4 flights with Aerlingus have all been at least 2 hours delayed to London. People give out about Ryan Air but I have been flying with them to France 2 a year for the last 4 years and I only had one delayed flight because of air traffic controllers

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Cons: Entertaining on board

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Pros: Crew good, plane clean.

Cons: Seats very cramped.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Pros: The only thing to like was for the transatlantic flight they have a pretty nice selection of moves and show to watch.

Cons: Not enough space to write all the thing wrong here. I will never fly Aer Lingus again.

Pros: There wasn't anything special about this flight to like, unless you like leaving late and no leg room.

Cons: Try leaving on time for once, I nearly missed my connection because Aer Lingus is terrible at on time departures. I'm just under 2 meters tall, the seats were so tiny my knees were pressed into to the seat in front of me the entire trip.

Pros: Nothing out of the ordinary but I am not going to fly Air Lingus or TAP ever again.

Cons: the Team Leader at the check in counter was nasty, Her colleague made the mistake of not telling me that I had to wait there for the wheelchair that was going to take me to the plane, so I went to have a light breakfast. Then I waited half an hour on my feet waiting for the wheelchair

Pros: Friendly crew

Cons: Everything was fine

Cons: On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!

Pros: comfortable seating, friendly helpful crew, good food

Cons: sometimes too cold sometimes too warm

Pros: Crew was perfectly fine.

Cons: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Pros: My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!

Cons: Cost of extra bag. Also size limit for overhead carryon

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Pros: The kindness of all people working on Swiss was very special

Cons: The food was not very special, but the chocolates were awesome

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Pros: Crew was very friendly. Seats were decently comfortable - appreciated blanket and pillow for long haul flight.

Cons: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"

Pros: Good crew and service

Cons: Unfortunately a 3 hour delay due to breakdown so needed to await replacement plane. Flybe were excellent giving food vouchers . Apart from the delay Flybe gave excellent service.

Pros: Comfy headrest!

Pros: Very short flight. Can't say much.

Pros: Worst flying experience ever.

Cons: No one from the airline was at the LCY airport. We were essentially hostaged into paying baggage feeds for bags that were well under the weight limit.

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Cons: The airplane was really old.

Pros: Crew good, plane clean.

Cons: Seats very cramped.

Cons: Honestly nothing needed improvement/ it was a really good experience!