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Delayed flight

Nothing. No luggage. Ruined vacation and only getting the run around as I write this on day 3.

Flying to Dublin from Aer Lingus is efficient. Boarding is usually swift and the flight seldom has problems. Staff are reasonably friendly.

To have to pay on board for coffee or tea is frankly ridiculous. It's miserly, penny-pinching and spoils the experience. I'd rather you increased the flight cost by £2.50. It's stupid.

Absolutely nothing. Dread the return flight

Plane was to take off at 0740 and finally took off apx at 0850 we missed our train had a hassle changing our tickets. Staff on this plane was exceptionally rude. Couldn't even get a free glass of water. You would think because of the long delay a complimentary beverage would be offered. Would like an upgrade at no cost for the return flight for us

We were late taking off due to the airport and plane not sharing passenger data, and then forced to delay exiting the plane and then forced to sit on a bus rather than enter the terminal.

swift boarding allowed for an earlier departure and arrival 30min ahead of scheduled time

I waited 30min at the priority check in queue while being first in line this whole time. There was only one counter open for normal check in and one for priority when I arrived and after 20min waiting, the priority counter closed completely and there was just one counter open remaining, with just 10-15min before the check in closed. We had to wait another 10min to be able to check in our luggage! On arrival, luggage took 45min to just start delivering, completely wiping out the 30min arrival ahead of schedule.

Short flight but thought there would be beverage service????

We are really upset that Aer Lingus and/or Bitish Airways lost our baggeage! All our clothes, toiletries, medicine, and other personal belongings are MIA and we want these two airlines to work together and expedite finding and tertuning our luggage.

Clean.

No complimentary drink or snack, how come?

Replacement flight was fine

Flight was cancelled and I was not automatically re-booked, luggage lost and not delivered despite repeated effort to reclaim it. Aer Lingus hold time on the phone was over an hour and attendants were unhelpful (said my flight wasn't cancelled in their system even though I received an email that it was - which ended up being true)