Find cheap flights to London Heathrow Airport

Pros: "The aircraft was barely half full."
Cons: "Delay due to fog at LHR, but this is not the fault of the airline"

Pros: "Nearly all Flights on time"

Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."

Pros: "-"
Cons: "Will never use Lufthansa again"

Pros: "As previously stated hated having to go through security again"
Cons: "Chocolate"

Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Pros: "The crew was friendly. The seating was ok but dirty floors"

Pros: "New-ish aircraft"
Cons: "Prompt departure; better food/snacks."

Pros: "Very Organised and punctual"

Pros: "Pilot kept us informed throughout the flight."
Cons: "Onboard services."

Pros: "The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased."
Cons: "Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have."

Pros: "Everything except delay"
Cons: "Nil"

Pros: "Nothing"
Cons: "Everything"

Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"

Pros: "Comfortable seats"
Cons: "Meals and entertainment"

Pros: "Free drinks"
Cons: "Plane land on time"

Pros: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Cons: "Ground staff poor customer service"

Pros: "a320 was comfortable"

Pros: "The airline and the flight were pretty good"
Cons: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"

Cons: "Everything"

Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"

Cons: "Mediocre sandwich"

Pros: "Nothing"
Cons: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"

Cons: "Food"

Cons: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Pros: "Very friendly crew, great seats in economy with lots of legroom."

Pros: "Great amount of legroom, snack given even though < 1hr flight"

Pros: "Space in cabin, friendly crew and nice food"
Cons: "Shorter stoppage ;)"

Pros: "Evrything"
Cons: "Nothing"

Pros: "The flight was adequate."
Cons: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Pros: "Staff were excellent. Helped me with storing my insulin in the fridge."
Cons: "Departing the plane into steps to z bus carrying heavy bags with no help."

Cons: "1hr 20 minutes late"

Pros: "Short flight but staff very attentive, food good."

Pros: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Cons: "Flight was over an hour late and no compensation from the airlines."

Pros: "great over all experiance. Don't let the other negative reviews put you off"

Pros: "The Lufthansa app provides updates on plane status and gate number, etc."
Cons: "N/a"

Pros: "All"
Cons: "Nothing"

Pros: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."

Cons: "Delay and food was bad"

Pros: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Cons: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"

Pros: "Ok"

Cons: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."

Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."

Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Pros: "See above"

Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Cons: "It's KLM. What else do you need to know."

Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Pros: "Usual faultless KLM experience"
Cons: "Nothing."

Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Cons: "The plane is so old..,"

Pros: "very nice crew"
Cons: "my baggage was lost"

Pros: "Fantastic gate agents!"
Cons: "The food was terrible."

Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Cons: "Staff rude and short"

Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Cons: "Late departure. Rush to connect."

Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"

Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Pros: "Awful"
Cons: "Everything"

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pros: "Quick flight"

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Cons: "My suitcase didn't come with the airline."

Cons: "Not enough leg room"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pros: "Very friendly and helpful crew."

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "Good flight, arriving well on time."

Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Pros: "Good services!"

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pros: "They were nice, rushed through beverages, but since it was a short flight that's understandable."
Cons: "The top cushion on the seats could be less bulky."

Pros: "Comfortable, good food and good crew"

Cons: "Flight was late due to earlier mechanical error. These things happen but still annoying when they do. Crew didn’t seem too bothered."

Pros: "Seating and leg room much better than Ryan Air!"

Pros: "It was short and with friendly staff."
Cons: "No complimentary refreshments."

Pros: "Everything except the food"
Cons: "The food."

Cons: "Best flight I have ever been on"

Pros: "Nothing"
Cons: "Everything"

Cons: "Flight delayed over an hour even though the aircraft was there. Also my luggage did not arrive aty destination"

Pros: "Sorted issues with baggage instantly"
Cons: "Labelling for seat locations"

Cons: "Late - again!"

Pros: "Comfortable seats"
Cons: "Slow boarding"

Pros: "Crew was amazing, someone had found my passport and turned it in to a crew member."
Cons: "Nothing"

Pros: "Check in was a breeze with all so helpful. Cabin crew very pleasant. Very comfortable on time flight."

Cons: "fly cleanup"

Cons: "Comfort"

Pros: "Hostess were helpful and friendly"
Cons: "Middle seat in first row and my bag half way down the plane so although I could’ve been first off I was in actual effect the very last."

Cons: "The air hostess was very rude and showed no cursory to passengers"

Pros: "Yes"

Pros: "Pilots were very smooth with the controls, especially on landing unlike Ryanair!"

Cons: "2 hour delay on an hour flight"

Cons: "Dublin airport No suitcase when we arrived No food. No inflight entertainment"

Pros: "From check in to security to boarding everything was smooth with no waiting. Thanks for a great flight."

Pros: "Not a lot"
Cons: "The flight was delayed for 6 hours due to a mechanical problem. For 6 hours the passengers were told little or nothing & were eventually given a voucher for $10 to redeem on plane. Mechanical problems can of course occur,but how the airline,Aer Lingus,dealt with this was appalling."

Pros: "One male Steward was first class,efficient and very helpful to everyone"

Pros: "Everyone was helpful and pleasant to talk to"
Cons: "Online check in did not work. Could not check in and get seats until boarding in London"

Cons: "Delayed as always"

Pros: "Premium economy seats in front of the bulkhead from Charlotte to Dublin were very comfortable and worth the extra price."

Cons: "Haven’t flown it yet"

Pros: "I love Aer Lingus, they appear to be always on time and nice comfy seats. No problem boarding, was nice and quick."
Cons: "Nothing to not like at mo."

Cons: "NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable."

Pros: "Shannon is a very easy airport."
Cons: "I was unable to get my seats assigned from America. I had to go to the Aer Lingus desk when I arrived to get seat assignment."

Pros: "took off early once they had accounted for everyone, and arrived a little early too."
Cons: "While I didn't have to check my bag on the first longer flight, I did have to check it on the connecting flight which delayed me somewhat in getting into the city of London. Not awful, but strange... Free-for-all when boarding, not nearly as organized as it was at JFK."

Pros: "The efficient flight but no drinks or snacks w/o purchase"

Cons: "Paying for inflight drinks. All US airlines provide FREE complimentary drinks and snacks. Seemed in poor taste to charge for such things made the airlines appear cheap."

Pros: "On time"
Cons: "We had to spend $1000 on tickets because Kayak DID NOT book us on the flight we had a confirmation for"

Pros: "Crew remained civil under duress"
Cons: "Flight delays going over and coming back"

Cons: "They lost our strollers which put us into a really difficult situation, since we had to carry our two toddlers + our infant during the 5hour connection time in LND."

Pros: "Staff & pilots excellent"
Cons: "Flight was delayed by 2 hours."

Pros: "Everything really"
Cons: "That aerlingus doesn't offer a refreshment and a snack. All other national airlines do so.."

Pros: "Not a lot"
Cons: "Flew Aer Lingus twice during our trip and not impressed. Disorganized, late, confusing check in to the point we almost couldn’t check in, and very rude staff from check in to air hostess. Ryan air was better"

Pros: "Good food, that’s it!!"
Cons: "Entertainment system is very very poor. There was no tissue paper in the business class toilets on the return flight. The Aer Lingus reos in Orlando were rude and unhelpful. Sat in business class and the seats are very annoying. They adjust using a sensor pad and the slightest touch off it,your seat starts shifting. I’ve had better experiences in economy class with other airlines. I just think it’s laughable that Aer Lingus class themselves as a 4* airline"

Pros: "That it only lasted 50 mins"
Cons: "Packed with low class beer drinking plebes."

Pros: "very professional crew"
Cons: "Too many people bring too much cabin baggage Delayed taking off because of late boarding"

Cons: "Extremely uncomfortable. The seats were too close together and not enough room, but overall the airline is great. Will travel with them again, but will travel business class next time."

Pros: "Wheelchair assistance was very good"
Cons: "Long distance to boarding gate vis bus and walk. Late taking off so late arriving"

Cons: "Could not check in on-line from Dublin on either Air canada or Aer Linguis websites. Time to sort out this long-standing problem"

Pros: "Fast efficient boarding. Short flight so no issues."

Pros: "Boarding went quickly but there was no discomfort on the plane. Staff was friendly and efficient and they made an effort to take off and arrive early to our destination."
Cons: "Nothing, excellent trip"

Pros: "Swift boarding process, mannerly stewards"
Cons: "When landed, the back door of the aircraft was opened, despite passengers only disembarking form the front. It was very cold."

Pros: "Crew wonderful.N"
Cons: "None for now."

Pros: "quick entry - but it was not a full flight!"

Pros: "Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min."
Cons: "Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok."

Cons: "Food needs a taster to approve it. Not in the laboratory but on the plane"

Pros: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"

Pros: "The crew was great and food very good"
Cons: "The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster."

Pros: "Crew was great and movie selection was good. And the food was also good"
Cons: "It was all good!"

Pros: "Friendly"
Cons: "Lost my luggage"

Pros: "Crew was very nice and no surprises while boarding at the gate"
Cons: "You had to pay for snacks or water"

Pros: "Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time"

Cons: "Delayed and missed my connecting flight. Total cluster."

Pros: "Efficient crew on board"
Cons: "Long lines, late plane, could have started with two ticket people instead of one since plane was already late. Friendly crew though"

Cons: "Could have been on time - 40 minutes late"

Pros: "Very good crew. Friendly. Smiling. Helpful. Short flight. 50 min."

Pros: "Crew very friendly. Decent leg room in economy"

Pros: "nothing"
Cons: "no communication and a few apologies6"

Cons: "Tough time. British airways wasn’t very helpful. Once our gate was changed no one told us or gave new boarding pass. We did have 7 hours to figure it out. But a clue where to go would have been nice. Missed my connection. Shuttle and hotel was a mess. Got a few hours of sleep outside the airport. Maybe I’ll get to Los Angeles soon."

Cons: "Could you refund me 50.00 as your price included bag price but when directed to book I had to add on bags for a further 50.00 and because of this they wouldn’t let me get on an earlier flight on my return sueevans999@hotmail.com or 07799411994 for response"

Pros: "The customer agents were helpful and just great"
Cons: "That out of 4 agents and the manager one simple agent wasn’t as nice"

Pros: "flight was great, safety video and pilots were great. 8/10 would recommend. Was great for the price. Attendants were great."
Cons: "No free beverage or food even on international flight. In the exit seats, there are major pros and cons. The exit row has amazing leg room, but you can’t use your tv screen like other passengers (can’t listen to movies because there is no aux plug and no usb to charge your phone like other passengers)"

Cons: "We were told that those boarding and didn’t need carry on luggage. We went to do so and was told to get in line. When we got in line and up to go on plane, the person (a lady) told us we couldn’t."

Pros: "Polite crew"
Cons: "Waiting for an hour to disembark"

Pros: "Crew was helpful and kind"
Cons: "Charge you for even instant coffee, the alla cart way of doing things is taking over the industry. all about making more money"

Cons: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"

Pros: "I appreciated the brand new seats on the aircraft which were quite comfortable, and the friendly crew who actually were nice enough to have a conversation with. Enjoyed the Marks and Spencer’s food too."
Cons: "The boarding at Dublin airport was not great, masses of crowds from every displaced flight due to snow (not all British Airways, many other airlines adding to the crowd). Was not awful but not fun."

Pros: "The flight attendants were great, helpful and polite. The food was delicious and there was planty leg room. A great airline to fly with and I'd highly recommend them."
Cons: "Nothing, all was great."

Pros: "Great staff, ultra professional"

Cons: "Small plane"

Cons: "The change of seats with the motove of keeping balance on the plane"

Pros: "This was a BA codeshare but operated by AerLingus,supposedly a 4* airline."
Cons: "So called 4*"

Pros: "On-time arrival"
Cons: "Seating was very packed"

Pros: "All staff were very helpful and polite"
Cons: "This flight was delayed. When it came to boarding my husband who needs special assistance was first taken to board first but then had to be brought back as refuelling was not done and was then last on board. When we arrived at Heathrow his special assistance was not there and we had to wait for about 10/15 minutes. It is stressful traveling with someone who needs help and even worse when there are delays. We were advised that we could leave the aircraft which we did but we were left waiting in an area without any toilets which is a problem for him"

Pros: "Good to have movies to pass time on lng flight."
Cons: "2 days prior to returnflight I called stating the at was not enough time to catch a flight transfer having to go thru tsa again . B A assurred me I was o.k. ..It was not. A person should not have to physically run and have stress of wait to get thru TSA then run again back,get on train to next plane.Other passengers then said "ou are why we are starting late". It was a transfer off a plane from Ireland not a traffic issue. BA SHOULD HAVE PUT ME ON A LATER FLIGHT. TO SEATTLE."

Cons: "No wifi. No tvs. 1985 just called and they want their no entertainment airplane back. This is 2017.... get with the program!"

Pros: "The snack provided onboard was tasty. The flight attendants took their job seriously."
Cons: "Southwest Airlines style seating with a foldable tray table over a middle seat. Sold as a business class cabin at a high price for an hour and a half flight but we left feeling ripped off. No boarding order and overall chaos boarding. I feel that for the price and being advertised as business class I was taken for a ride so to speak, and not in a good way. This would not qualify as business class on any other airline irregardless of how short the leg was."

Cons: "Both legs were late. Outgoing was significantly late. Surprise charge of 75 euros to check a bag. Almost as much as a seat."

Pros: "Attendance were friendly and helpful and courteous. The plane was clean and we arrived ahead of schedule."

Cons: "No food, and no entertainment. An older airplane"

Pros: "Replacement flight was fine"
Cons: "Flight was cancelled and I was not automatically re-booked, luggage lost and not delivered despite repeated effort to reclaim it. Aer Lingus hold time on the phone was over an hour and attendants were unhelpful (said my flight wasn't cancelled in their system even though I received an email that it was - which ended up being true)"

Pros: "Comfortable seating"
Cons: "No beverage service."

Pros: "Generally I like the staff at BA and they are mostly on time"

Pros: "Clean."
Cons: "No complimentary drink or snack, how come?"

Cons: "We are really upset that Aer Lingus and/or Bitish Airways lost our baggeage! All our clothes, toiletries, medicine, and other personal belongings are MIA and we want these two airlines to work together and expedite finding and tertuning our luggage."

Cons: "The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even."

Pros: "British Airways offered me a direct flight from Dublin to Philadelphia on their sister carrier American Airlines."

Pros: "Short flight but thought there would be beverage service????"

Cons: "Rude at check in. Late taking off."

Pros: "The food was surprisingly good"
Cons: "This was an old plane with the cvs in the ceiling and only every 8 or so seats so the entertainment was difficult to see and much needed during a 7 hour flight."

Pros: "British Airways certainly has slipped. Very mediocre service."
Cons: "Didn't tell us if/when we would be eating. I called for a flat attendant twice, with no response. When I pointed this out, she said that she knew they would be coming through the cabin with drinks, so she didn't bother to respond. Just so long as it was easy for her..."

Pros: "Great meals, entertainment options, and service. Perfect landing of the 747 as well."
Cons: "Not the fault of British Airways, but Denver International Airport has a cumbersome and lengthy process for the re-entry of U.S. Citizens. We stood in two different lines for over an hour to be screened for customs."

Pros: "The crew."
Cons: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Cons: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Pros: "The seats are comfortable.nice leg room."
Cons: "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."

Pros: "Yes, it was comfortable and they r nice."
Cons: "Ummmm delayed both flights were delayed, it was annoying"

Pros: "The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind."
Cons: "I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins."

Pros: "Sleeping and being left alone"
Cons: "Food, Service by cabin crew because they never smiled"

Pros: "Amazing punctuality, both on the way out to Lisbon and on the return to London."
Cons: "Cannot really think of anything that needed attention on these flights."

Cons: "The flight was delayed. Food is miserable."

Pros: "legroom in business is good, food was ok. only one round of drinks was offered."
Cons: "no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed."

Pros: "Super friendly"
Cons: "Maybe a hot meal?"

Pros: ":("
Cons: ":("

Pros: "Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish."
Cons: "Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate."

Pros: "Fairly new plane with clean/comfortable seats"
Cons: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Pros: "Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema."
Cons: "No delays."

Pros: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Cons: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Pros: "Chief of the cabin"
Cons: "Terrible customer service. Attention to disable customers is null. They literally torture the disable passengers. Very rude and insulting wheel chair staff."

Pros: "Nothing"
Cons: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Cons: "So many delays, no real info provided. When we had to stay overnight they didn’t mention it would take 4 hours to get our bags which actually never came. Airline industry sucks and deltas one of the worst."

Cons: "Not cancelling it"

Cons: "It cold be better if there is no flight delay which put in cause all our plans!..."

Pros: "The flight crew was great. The boarding crew and gate staff where rude."
Cons: "Flight was delayed by 2 hours. Long day. Did not inform you of what was going on. Changed gated not very clear."

Pros: "everything from the boarding and check-in process to in flight comfort."

Pros: "Crew were amazing. Timely departure. Inflight meal was good."
Cons: "Not much."

Cons: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Cons: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Pros: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Cons: "Flight was delayed which was out of their control"

Pros: "The plane was fairly new, clean, and comfortable seats."
Cons: "A better selection of the main meals in business class."

Cons: "Flight was delayed 1 hour"

Pros: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Cons: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Pros: "The crew on both flights were despite the first flight being delayed by 2 hours."
Cons: "More communication with the passengers."

Cons: "The Airbus 330 is onder Verizon with classic beats with less place and pedals. Also the personal screens are far outdated"

Pros: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "Very on time, smooth take off and landing and friendly staff."
Cons: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Cons: "Food timing, displays for video tiny and no selection possivble."

Cons: "Passport control in Lisbon was awful and many people missed their flight in spite of them being made aware of the issue."

Pros: "The plane was comfortable the free drinks and food and crew were friendly."
Cons: "Can't think of anything!"

Pros: "Encouraged to take the pillows home they were nice"
Cons: "Headphone jacks that work would have been nice. 6.5hr flight without sound! The crew disappeared and would only give half cups of water when asked for. ALCOHOL not just wine and warm beer."

Pros: "clean and fast"
Cons: "use airport finger in Lisbon airport"

Pros: "A short but very pleasant flight and food was served, excellent in every category."
Cons: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Cons: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Pros: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Cons: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Pros: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Cons: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Pros: "Friendly staff"
Cons: "One of my checked bags never arrived. It has been a week and I still don't have my bag."

Pros: "Nothing"
Cons: "Everything"

Pros: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Cons: "Seats uncomfortable"

Pros: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Cons: "The flight departure time was delayed for one hour."

Pros: "Nothing, missed the connection"
Cons: "No flight to Faro during late arrival from"

Pros: "everything was fine. nothing specifically wrong or bad."
Cons: "had the same food the third time this week. they could do more"

Cons: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Pros: "Clean modern aircraft"
Cons: "Left 35 minutes late; had to take a bus to the plane in Lisbon (no gate)"