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the flight was heavily delayed without any explanation

Nothing

I am writing in respect to the flight cancellation and the inconvenience caused to my family. My family and I were scheduled to fly on EZ to Aberdeen on wed the 1st of August, as a result of flight cancellation we have had to remove this part of our holiday from our scheduled as we are travelling through the Uk on our pre planned summer holiday. the cost incurred and the reimbursement that I expect as a result of the inconvenience caused to my family, are the cost of our transport from our Airbnb to Gatwick, transport to the accommodation EasyJet booked for the nite, the cost of transport from Holiday inn express Gatwick Crawley, back to our accommodation at Kingston, and the fact that Flybe our return departure back to London on the 6th of August has refused to refund us the sum £310 that has been payed towards our return flight back to london on the 6th of August. They have expressed it is absolutely not their fault easyJet decided to cancel, they have offered to make changes to dates or destination for a minimum cost of £45 per per family member and that excludes the change in fare racking up another £225 or more just to be in Aberdeen for the planned 6days. We are not resident in England and have an outbound flight to catch to our country of resident. This simply means changing our international outbound ticket as well for at least £350 per person, excluding the difference in fare which could be a minimum of £1760 which at this point I can no longer afford. In order for the rest of what is left of our summer holiday not to continue getting ruined, we have had to cancel the Aberdeen part of our trip due to easy jet disruption. Both easy jet and Flybe have treated us like we are not their customers simply because we didn’t book directly like other customers. It was a long ezcucautiing process just to make a refund and claim expenses. I have sent a few emails to the address given which seem to be wrong. I have in used a total of £180 in transportation cost for me and my 4 family members just to catch a cancelled flight not to talk about food cost.

Smooth check in and boarding.

No problems

Flight was one hour late. I think this was

I appreciated the brand new seats on the aircraft which were quite comfortable, and the friendly crew who actually were nice enough to have a conversation with. Enjoyed the Marks and Spencer’s food too.

The boarding at Dublin airport was not great, masses of crowds from every displaced flight due to snow (not all British Airways, many other airlines adding to the crowd). Was not awful but not fun.

The customer agents were helpful and just great

That out of 4 agents and the manager one simple agent wasn’t as nice

We were told that those boarding and didn’t need carry on luggage. We went to do so and was told to get in line. When we got in line and up to go on plane, the person (a lady) told us we couldn’t.

Polite crew

Waiting for an hour to disembark

Gate agents good. Same with cabin crew

No AC charging. Legroom in business was tight

The customer agents were helpful and just great

That out of 4 agents and the manager one simple agent wasn’t as nice

flight was great, safety video and pilots were great. 8/10 would recommend. Was great for the price. Attendants were great.

No free beverage or food even on international flight. In the exit seats, there are major pros and cons. The exit row has amazing leg room, but you can’t use your tv screen like other passengers (can’t listen to movies because there is no aux plug and no usb to charge your phone like other passengers)

Polite crew

Waiting for an hour to disembark

Fast efficient boarding. Short flight so no issues.

That it only lasted 50 mins

Packed with low class beer drinking plebes.

I thought the staff were more friendly this time around.

I made it on the plane because they decided to delay the fight for the ones of us that almost missed our flight so to the flight from Dublin being late.

The Food!

Gate agents good. Same with cabin crew

No AC charging. Legroom in business was tight

Overall it was fine. Friendly staff, everything pretty efficient.

Truly disappointed to find that BA has decided to charge for ANY beverage whatsoever, even tea. I have such fond memories of flying BA years ago. My husband and I so enjoyed the disposable plastic blue teacups that we brought them home with us and still use them as kitchen scoops all these years later. I know that may seem silly, but even without that nostalgic memory, it just feels SUPER unpleasant to have to pay for the basic (non-alcoholic) beverage service. Honestly, just charge a few bucks extra on the ticket in the first place.

Polite crew

Waiting for an hour to disembark

Great flight

The planes were comfortable and the online and airport check-in process goes smoothly.

Not even water is available to passengers. And flight attendants must shill to SELL food perfumes and merchandise during the entire flight. It seemed very unseemly that professional flight attendants were forced to behave in such an unprofessional manner. Sell, sell, sell is their job on Aer Lingus.

Friendly crew.

Having to use steps at Cork airport . The cost of tea served in a disposable cup is too expensive.

Boarding was quick and efficient. I was seated quickly and the flight took off on time. No complaints.

Professionalism and kind , courteous people!!

Polite crew

Waiting for an hour to disembark

The staff was nice

You've got to pay for a can of ginger ale now? When did British Airways become a budget airline? What a joke. The plain is an old outfitting with flip down screens and whatnot. It's not like we need these things for shorter fights, but why would anyone pay more to fly a nicer airline if you're treated like you're on Ryan Air?

Gate agents good. Same with cabin crew

No AC charging. Legroom in business was tight

Overall it was fine. Friendly staff, everything pretty efficient.

Truly disappointed to find that BA has decided to charge for ANY beverage whatsoever, even tea. I have such fond memories of flying BA years ago. My husband and I so enjoyed the disposable plastic blue teacups that we brought them home with us and still use them as kitchen scoops all these years later. I know that may seem silly, but even without that nostalgic memory, it just feels SUPER unpleasant to have to pay for the basic (non-alcoholic) beverage service. Honestly, just charge a few bucks extra on the ticket in the first place.

Very kind, knowledgeable personnel!

Paying for inflight drinks. All US airlines provide FREE complimentary drinks and snacks. Seemed in poor taste to charge for such things made the airlines appear cheap.

Punctual and on time

Nothing really

Professionalism and kind , courteous people!!

Great flight

flight was great, safety video and pilots were great. 8/10 would recommend. Was great for the price. Attendants were great.

No free beverage or food even on international flight. In the exit seats, there are major pros and cons. The exit row has amazing leg room, but you can’t use your tv screen like other passengers (can’t listen to movies because there is no aux plug and no usb to charge your phone like other passengers)

Overall it was fine. Friendly staff, everything pretty efficient.

Truly disappointed to find that BA has decided to charge for ANY beverage whatsoever, even tea. I have such fond memories of flying BA years ago. My husband and I so enjoyed the disposable plastic blue teacups that we brought them home with us and still use them as kitchen scoops all these years later. I know that may seem silly, but even without that nostalgic memory, it just feels SUPER unpleasant to have to pay for the basic (non-alcoholic) beverage service. Honestly, just charge a few bucks extra on the ticket in the first place.

We were told that those boarding and didn’t need carry on luggage. We went to do so and was told to get in line. When we got in line and up to go on plane, the person (a lady) told us we couldn’t.

NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable.

Ahead is schedule

Even had to pay for coffee

Nice seats food was decent crew excellent

Not enough room

Efficient staff and timely I would book again for sure

Overall it was fine. Friendly staff, everything pretty efficient.

Truly disappointed to find that BA has decided to charge for ANY beverage whatsoever, even tea. I have such fond memories of flying BA years ago. My husband and I so enjoyed the disposable plastic blue teacups that we brought them home with us and still use them as kitchen scoops all these years later. I know that may seem silly, but even without that nostalgic memory, it just feels SUPER unpleasant to have to pay for the basic (non-alcoholic) beverage service. Honestly, just charge a few bucks extra on the ticket in the first place.

I appreciated the brand new seats on the aircraft which were quite comfortable, and the friendly crew who actually were nice enough to have a conversation with. Enjoyed the Marks and Spencer’s food too.

The boarding at Dublin airport was not great, masses of crowds from every displaced flight due to snow (not all British Airways, many other airlines adding to the crowd). Was not awful but not fun.

Great flight

The customer agents were helpful and just great

That out of 4 agents and the manager one simple agent wasn’t as nice

Paying for beverages seemed a bit much.

Ahead is schedule

Even had to pay for coffee

Efficient staff and timely I would book again for sure

NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable.

Gate agents good. Same with cabin crew

No AC charging. Legroom in business was tight

Great flight

Overall it was fine. Friendly staff, everything pretty efficient.

Truly disappointed to find that BA has decided to charge for ANY beverage whatsoever, even tea. I have such fond memories of flying BA years ago. My husband and I so enjoyed the disposable plastic blue teacups that we brought them home with us and still use them as kitchen scoops all these years later. I know that may seem silly, but even without that nostalgic memory, it just feels SUPER unpleasant to have to pay for the basic (non-alcoholic) beverage service. Honestly, just charge a few bucks extra on the ticket in the first place.

Polite crew

Waiting for an hour to disembark

took off early once they had accounted for everyone, and arrived a little early too.

While I didn't have to check my bag on the first longer flight, I did have to check it on the connecting flight which delayed me somewhat in getting into the city of London. Not awful, but strange... Free-for-all when boarding, not nearly as organized as it was at JFK.

The efficient flight but no drinks or snacks w/o purchase

Efficient staff and timely I would book again for sure

Nice seats food was decent crew excellent

Not enough room