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London car hire
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London, ENG, United Kingdom
London car hire information
| Pick-up location | London |
|---|---|
| Hire locations | 267 |
| Airport locations | 61 |
London car hire reviews and directory
From €23/day
Rated no. 1
Budget
Best rated
6.7 Good (33 reviews)
14 locations in London
╳
Budget reviews
Car hire locations
Budget
Locations in London
10-12 Semley Place
+44 344 544 6140
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
145 Battersea Park Road
+44 344 544 8204
| Monday | 08:00 - 18:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 15:00 |
| Sunday |
152 Upper Richmond Road
+44 208 780 5800
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:00 |
| Sunday | 20:00 - 23:59 |
33-35 York Road
+44 344 544 6652
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 15:00 |
| Sunday |
88 Eversholt Street
+44 344 544 8751
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 18:00 |
Central Heathrow Location
+44 344 544 4600
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Heathrow Airport T5
+44 344 544 4600
| Monday | 04:45 - 23:59 |
| Tuesday | 04:45 - 23:59 |
| Wednesday | 04:45 - 23:59 |
| Thursday | 04:45 - 23:59 |
| Friday | 04:45 - 23:59 |
| Saturday | 04:45 - 23:59 |
| Sunday | 04:45 - 23:59 |
London City Airport
+44 344 544 4662
| Monday | 07:00 - 21:00 |
| Tuesday | 07:00 - 21:00 |
| Wednesday | 07:00 - 21:00 |
| Thursday | 07:00 - 21:00 |
| Friday | 07:00 - 21:00 |
| Saturday | 07:00 - 15:30 |
| Sunday | 08:00 - 21:00 |
London Stansted Airport
+44 344 544 9059
| Monday | 06:30 - 23:00 |
| Tuesday | 06:30 - 23:00 |
| Wednesday | 06:30 - 23:00 |
| Thursday | 06:30 - 23:00 |
| Friday | 06:30 - 23:00 |
| Saturday | 06:30 - 23:00 |
| Sunday | 06:30 - 23:00 |
Marriot Hotel
+44 344 544 4214
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
Tesco Extra Car Park
+44 344 544 6829
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 20:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 10:00 - 14:00 |
Tower Bridge Guoman Hotel
+44 344 544 2848
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 15:00 |
| Sunday |
Wembley Tesco Extra
+44 344 544 7823
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
Westfield Shopping Centre
+44 344 544 3893
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
- 6.1
- 8.0
- 7.3
- 5.9
- 6.5
Recent reviews
9.2 Excellent
29 May 2017
Good experience. Will come back.
Pros: The frequent pick up van from the terminal to the pick up car location. The van driver was very helpful with our luggage. The process was very smooth. If not because of my credit card international limit, I might have finished the process in 5 minutes. Will come back!
Cons: Not can I think off, but if there's any, there would be the officer who's in charge for pick up to explain in full clarity about extra charges, especially related to the insurance.
10.0 Excellent
1 Aug 2017
Great Service
Pros: Very impressed with the process to collect (a little less slick dropping off). Everyone I spoke to was very polite, couldn't fault the staff, vehicle or the overall experience.
Cons: Drop off process was not as easy as pickup, wasn't clear where to return the car and I was given conflicting information about who would see me and where I needed to park.
8.4 Excellent
7 Aug 2017
Excellent rate and no issues with car
Pros: Cost of the car was very good. Return was a breeze. Good sized car for the narrow roads we used. Traveled from London to Scotland to Belfast down west coast of Ireland to Dublin. Over to UK a couple stops and back to London. Great trip with car.
Cons: I requested a Continental pass when renting. The agent and I both forgot and left without it. I called Budget and was told to go to Budger N. Ireland and get ont to continue on into The Irish Rep. The N. Ireland Budget systems do not talk with the LHR Budget systems. They talked on the phone but concluded that I could not get this in Belfast. I continued without it with no one asking for it. Upon returning nothing was said so I saved that cost.
2.0 Mediocre
28 Jun 2019
Pros: Nothing
Cons: They advertised a car they don't even have on their fleet. So we wasted an hour before finding this out and had to go somewhere else
2.0 Mediocre
18 Sep 2016
Cons: Terrible service on pick up- almost 2 hour wait to get the car!!!!
5.6 Okay
4 Nov 2016
Poor Customer Service at Heathrow.
Pros: The vehicle itself was fine,
Cons: The customer representative at Heathrow was out to make money and not help me the customer. I ended up paying more that twice for the vehicle I had booked. All she kept saying was that I booked the car in the USA and that was the problem. I will never book another Car with Budget.
2.0 Mediocre
23 Jan 2017
Over charged
Cons: At first no car available , dealer said KAYAK cancelled my booking however Budget then found it but over charged credit card by 100's of US dollors
6.0 Good
13 Mar 2017
Pros: The car was fine and what I ordered and it was clean. Return was also quick. The shuttle to and from the airport was also quick and friendly.
Cons: We got a GPS but the SD card had been stolen from the car so I went back in to get a new SD card and they didn't have any. The only way I could then get a gps was to upgrade to another vehicle, and the closest upgrade was 40% more of a daily rate than I was currently quoted to pay. So we opted out of the gps, in a foreign country... fun. Also the clerk did not give us good directions out of the area, and told us there would be a gas station on the way back in to return it and THERE WAS NOT so I had to end up paying their gas fee for not returning it full as I received it.
8.0 Excellent
21 Apr 2017
Don't hang up on people!!
Pros: The young man who rented the car to us at Heathrow was a gem! The return was quick and easy.
Cons: We were trapped in traffic from an accident on an English narrow road, which took about 2 hours to clear. We tried calling 8 times to find out what to do about returning the car late, and were hung up on each and every time!!! Yes, went through all the options on Int'l calls to be hung up on, can you imagine 8x that stress! Then switch to go through reservations, they tell you it is up to Heathrow, yet they don't answer phones there until after 8 pm and it was 11 am!!! This total failure in customer service when people are traveling would make me question using Budget again.
2.0 Mediocre
17 Jun 2017
Pros: There was a mix up with our car and we ended up with a C class Mercedes. It was great!!!
From €38/day
Rated no. 2
Hertz
6.2 Good (84 reviews)
14 locations in London
╳
Hertz reviews
Car hire locations
Hertz
Locations in London
156 Southampton Row
+44 843 309 3065
| Monday | 08:30 - 17:30 |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
190 Bowes Road
+44 203 475 4156
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 09:00 - 12:30 |
| Sunday |
200a Buckingham Palace Road
+44 843 309 3078
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:00 - 22:00 |
| Saturday | 09:00 - 22:00 |
| Sunday |
35 Edgware Road
+44 843 309 3049
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 19:30 |
| Saturday | 08:30 - 19:30 |
| Sunday | 08:30 - 19:30 |
707 Finchley Road
+44 203 006 5695
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
711-713 Old Kent Road
+44 843 309 3058
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | 10:00 - 14:00 |
Car Rental Village
+44 843 309 3071
| Monday | 00:00 - 01:00 06:30 - 23:59 |
| Tuesday | 00:00 - 01:00 06:30 - 23:59 |
| Wednesday | 00:00 - 01:00 06:30 - 23:59 |
| Thursday | 00:00 - 01:00 06:30 - 23:59 |
| Friday | 00:00 - 01:00 06:30 - 23:59 |
| Saturday | 00:00 - 01:00 06:30 - 23:59 |
| Sunday | 00:00 - 01:00 06:30 - 23:59 |
Gatwick Apt North Terminal
+44 843 309 3030
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
Gatwick
+44 843 309 3030
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
Hilton Hotel Terminal 4
+44 843 309 3009
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
International Way, Olympic Pk
+44 203 475 3631
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
London City Airport
+44 843 309 3045
| Monday | 06:30 - 21:00 |
| Tuesday | 06:30 - 21:00 |
| Wednesday | 06:30 - 21:00 |
| Thursday | 06:30 - 21:00 |
| Friday | 06:30 - 21:00 |
| Saturday | 07:00 - 16:00 |
| Sunday | 10:00 - 21:00 |
Northern Perimeter Rd (west)
+44 843 309 3009
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
St Pancras Road Car Park
+44 843 309 3098
| Monday | 07:30 - 19:00 |
| Tuesday | 07:30 - 19:00 |
| Wednesday | 07:30 - 19:00 |
| Thursday | 07:30 - 19:00 |
| Friday | 07:30 - 22:00 |
| Saturday | 07:30 - 22:00 |
| Sunday | 08:00 - 16:00 |
- 5.6
- 7.2
- 6.9
- 5.4
- 5.5
Recent reviews
2.0 Mediocre
20 Jun 2016
Cons: They didn't have the car I had booked at the rental location and could not offer any other option as they were fully booked.
4.4 Okay
14 Mar 2019
Cons: First location where I booked did not have vehicle. I had to transfer via train to another location
6.0 Good
4 Nov 2015
Had to upgrade, quadrupled my rate.
Pros: They had a car available that fit 4 of us and our luggage- an automatic Volvo station wagon. Friendly service, short wait in line (5 mins).
Cons: Long wait for shuttle (15 mins). When we arrived and realized we had too small a car, the next size upgrade was over 4 times the Kayak rate! There was gum stuck to the door handle, gross!
8.4 Excellent
14 Nov 2016
Watch the add-ons!
Pros: Great car! The diesel got great mileage and we drove to north Wales and back on less than 1 tank.
Cons: The add-ons moved the price of the car up very quickly. The person who checked us in was very smooth in putting as many add-ons in front of me in the short time we had to get the car and get on the road.
4.4 Okay
8 May 2017
Misleading Kayak car hire, will Not use again
Cons: Additional charges not highlighted when booking which is obviously misleading. Will not be using Kayak again for car hire or flight booking.
In the UK it is compulsory to have car insurance and Kayak provided a misleading car hire quotation without insurance which is clearly pointless when a minimum form of cover needs to be added on anyhow.
The app for car hire is therefore a complete waste of time and I will not be using it again. Friends/ colleagues will be receiving the same feedback also.
I also did not understand the Hertz counter staff asking me had I ever been convicted for drink driving which I thought was rather odd. I do not drink drive an never have done however if I had been one of those lovely people that does I am sure I would not tell the counter staff such.
I would have thought with it being 2017 the old man could be linked up to the DVLA to check driver convictions, it would be rather prudent.
7.2 Good
30 Jun 2017
Nice car, just don't have a problem!!
Pros: Pickup process at Heathrow was quick qnd easy.
Cons: Flat tire on the journey took them almost 24 hours to get fixed!
8.8 Excellent
9 Jul 2017
Under-age fee amount not posted by Kayak
Pros: Hertz did an excellent job with the rental. All very good.
Cons: Kayak didn't list the additional underage amount, despite it being a fixed rate by Hertz. Though we knew we would pay extra, we were shocked to find the amount was more than the daily rental fee itself. This was very transparent where Hertz was concerned, but not posted by Kayak.
8.8 Excellent
23 Jul 2017
Nice overall.
Pros: Nice Audi and everything was smooth and efficient. Zero slow downs or problems.
Cons: Price is always just over expectation on the final receipt. But considering the overall experience it was okay.
4.0 Okay
24 Jul 2017
Chaos at pick up
Cons: Not enough staff working deak and the person gave us the incorrect Bay to pick up car so we tried to drive the wrong CA out
5.6 Okay
25 Aug 2017
Cons: Too long line to get the car..
I reserved a Ford focus and got Renault Clio that was way too small.. They claimed it's the same class of car
From €16/day
Rated no. 3
Easirent
4.6 Okay (94 reviews)
7 locations in London
╳
Easirent reviews
Car hire locations
Easirent
Locations in London
12 Pindar Road
+44 151 515 3869
256 Joseph Ray Road
+44 151 515 3869
C/O Sheraton Skyline Hotel, Bath Road, Hayes
+44 203 130 0448
Crowne Plaza Langley Drive
+44 129 383 9700
| Monday | 00:00 - 00:30 06:00 - 23:59 |
| Tuesday | 00:00 - 00:30 06:00 - 23:59 |
| Wednesday | 00:00 - 00:30 06:00 - 23:59 |
| Thursday | 00:00 - 00:30 06:00 - 23:59 |
| Friday | 00:00 - 00:30 06:00 - 23:59 |
| Saturday | 00:00 - 00:30 06:00 - 23:59 |
| Sunday | 00:00 - 00:30 06:00 - 23:59 |
Easirent Kings Cross / Euston
Hartmann Road
London Stansted Airport
+44 127 921 5341
- 4.1
- 5.6
- 5.3
- 3.8
- 4.4
Recent reviews
2.0 Mediocre
13 Jul 2017
Cons: There was an error on my part on the rental so the car was not available.
3.6 Mediocre
27 Aug 2017
Easirent customer service worst in the world 0/100 stars
Pros: Nothing.
Cons: If there were worse categories i would have used them. The customer service was 0/100 stars, the worst i have ever experienced in my life.
Upon renting the car we were suggested to pay for a full tank of gas.
We told the employee that we were only driving to cambridge and would not be needing a full tank.
He told us something along the lines (was difficult to understand 100%) that it would be the same price,
so he suggested that, thats what we should do. He did NOT tell us that we wouldnt get money refunded for unspent gas!?
We agreed to buy the tank and upon returning, a second employee told us we would not be getting money back for unused gas
(completely new information). He told us that we could go down and fill up the tank, return it full and he would try and
change the contract for a possible refund. Upon return suddenly he was not able to do anything at all to help us,
except that we could write to customer service.
We did upon returning home - and ofcourse, customer service will not take any responsibility for the words of the employees
at stanstead. In the end, due to ridiculously poor service we ended up paying 58 GBP for about a a quarter of gas.
Needless to say we were stunned by the service we recieved at Easirent.
4.0 Okay
3 Jan 2019
Bait and Switch, lied about flights delay being ok.
Pros: Good price!
Cons: Absolutely terrible customer experience. We called and informed the company that due to our flights we were delayed. We asked if we needed to do anything else to confirm the rental, including paying in advance. They said no just come when you can. Upon arrival at the airport, we called to confirm how to get to their rental location - they told us that because we were not there within 5 hours of the booking, it was cancelled. The only other option was a large van at an additional three times the original price we booked. The staff were rude, were not truthful with us over the phone about holding on to our rental, and were not helpful. I'm shocked and would not recommend this company.
2.0 Mediocre
11 May 2017
Cons: The price quote per kayak is misleading and does not include all the extras. When I arrived to pick up the car my total charge tripled. Very disappointed. Did not end up getting the car.
4.8 Okay
11 Jun 2017
Won't do business with them again
Pros: Car was clean.
Cons: Guy at Stansted location was not helpful or friendly. We called to ask to pay to return car to another location for our convenience and he argued with me that it wasn't possibly. He finally agreed that we could return it to the Tavistock location. The guy at the Tavistock location was very nice but the office is hard to find and seems sketchy. It's down an alley behind a gate.
2.0 Mediocre
7 Nov 2017
Cons: Our flight was delayed coming into Stansted Airport. I called the rental car company and told them our flight was delayed and we were concerned because they would be closed by the time we got there. They told us not a problem and they would wait for us. When I landed and called them, no one picked up. They shouldn't have told us that they would wait if they couldn't. I will only use a big name car rental company from now on.
10.0 Excellent
10 Sep 2018
Spotless!
Pros: Amazing car, almost brand new. Perfect experience!
3.6 Mediocre
31 Jul 2019
Cons: This was the nightmare experience I have heard about but always thought was exaggerated. On the third day of our rental, the clutch went out on our car. They charged me $3000 and left me on the side of the road for 5 hours. No replacement rental.
6.4 Good
30 Oct 2016
Online misleading
Cons: Advertise great value online and ended being 4x the cost with their mandatory gas and insurance policy.
3.2 Mediocre
14 Nov 2016
Cons: I booked an Easirent car from Heathrow with a collection time of 5am.
At the arrivals hall at Heathrow Easirent was not listed among the car hire companies on the bus stop signage indicating how to reach the respective offices for each car hire company.
I checked my Easirent booking confirmation but there were no instructions how to get to the office.
I called Easirent but there was no reply on either of the 2 phone numbers provided, even though it was at that stage 5.50 and the office opening hours were stated as from 5am.
By asking around I discovered that I needed to catch a hotel shuttle bus which was due to run every 20 minutes. After a further 35 minutes the bus arrived.
Upon arrival at the Easirent office I was advised the cost of hire would be £148 and not £106 as previously advised.
I pointed out that to be totally sure how much I would pay, I had E mailed Easirent after receiving my booking confirmation to ask if there would be any extra fees and to get 100% confirmation what the total charge would be.
I was told the E mail reply I received was incorrect and the total fee would be £46 higher due to insurance costs.
£46 insurance for 2 days hire is in itself utterly ridiculous and given that I still have the E mail assuring me the total charge would be only £106, I have to conclude there is a deliberate policy to mislead customers regarding pricing.
The car checkout process takes place in an area without any lighting making it impossible to verify the condition of the vehicle.
The assistant in the office called Asad was very polite, but it doesn’t make up for the overall terrible experience and being unashamedly ripped off.
From €22/day
Rated no. 4
Ace
4.2 Okay (30 reviews)
1 location in London
╳
Ace reviews
Car hire locations
Ace
Locations in London
Holiday Inn M4J4
+44 208 619 7000
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
- 3.7
- 5.1
- 5.0
- 3.5
- 3.8
Recent reviews
2.0 Mediocre
20 Dec 2016
Pros: Ease of reservation
Cons: The reservation was not honored. It turns out that the rental place is contracted by ACE and is terrible. On the website there was no mention that American Express is not accepted. I was told at the location creating a problem because I didn't have my VUSA card with me.
6.4 Good
10 Apr 2017
Off airport, long lines, huge deposit
Pros: Car has only 200 miles on it. Price was accurate and cheap.
Cons: Had to ask how to get to the rental location. It was supposed to be at the airport but it was 17 minutes away. Had to pay for a shuttle and the shuttle only runs on the half hour. The rental counter aways seemed to have a long line even on off days off season. The rental car company ACE didn't have a counter, someone had to tell me to go to the green whatever counter. The guys behind the counter push hard for additional insurance at high rates even though most people have insurance through their own car company and thru their credit cards. They required a $1000 deposit to avoid the insurance. Drop off went smoother, but still took 10 minutes, then pay for another shuttle that was a 30 minute wait.
2.0 Mediocre
17 Apr 2017
Fraud
Cons: Upon car collection, staff Costa pointed out a little dent on the side and a scratch. Costa told me a scratch 1.5mm deep is considered a damage. I was immediately thankful that he had done so. What I didn't know is that he did not indicate that scratch in the form he asked me to sign. I had trusted him and signed in good faith.
On returning the car, another staff Aniesh (not sure about his name) scrutinised that car under direct sun ray, saw that scratch and accused me of causing it. I denied it. I reasoned by relating about the "1.5mm-deep scratch" conversation I had with Costa. When we asked Costa, Costa denied and claimed that I had scrutinised the car for "30 minutes" that it was fine without scratch before driving away. This is untrue. I did not scrutinise the car. Absolutely not for 30min. My whatsapp conversations revealed I was rushing for my family at the airport and gave them a ten minute waiting gap upon car collection.
Under duress
I had no choice but to pay for the charge under duress as I had a plane to catch and time was running out. I am such an easy target.
Unjustifiable terms
For that frivolous faint scratch, I am charged me 324 pounds! Is this amount justifiable?
Business Model?
What kind of a policy is this for a car company wishing to build itself on good long term reputation?
Why would Costa not indicate the scratch on my form and why would he lie?
Philosophically, there's no reasonable explanation except that fraud or ill-will is intended
5.6 Okay
19 Apr 2017
unexpected insurance costs
Cons: insurance way more than expected, apparently because we were using Ace
2.0 Mediocre
15 Jun 2017
Cons: When I attempted to take the shuttle to Ace at London Heathrow I was told there was a 5 pound charge per person to ride the shuttle. This is unacceptable. I did not pick up the car. I rented from Sixt which was excellent
5.6 Okay
5 Jul 2017
feel cheated. The insurance was 3 as much as the rental. I paid for a gps
Pros: Not updated. Ibwas charge d
4.8 Okay
19 Jul 2017
Mediocre
Cons: There is no free shuttle to and from airport
During dropoff, the guy was impatient to drive the car away. I was getting my things from the boot and he kept asking whether I was done.
After drop off, I wanted to take the shuttle to airport. Unfortunately I have no small change to pay the shuttle. I went to the car rental counter for small change. I told them clearly that I am a customer and just dropoff my car and I need some small change for the shuttle. The refuse to help. So pathetic.
7.6 Good
21 Jul 2017
What's up with the metal posts at the rental car entrance
Cons: It's an unnerving begin and end to the rental -- two posts positioned at the entrance and exit, so close together that the driver must use extreme caution to avoid scraping them on the way in and out. Lots of paint scrapes indicate that many did not succeed. Also not thrilled about the bus connection to the airport -- 5 GBP per person although refunds were provided if you were aware of how to get it (buy pass from hotel concierge, then go back to rental desk and request refund). That being said the car was fine and I did take the unlimited mileage option for an additional 15 GBP per day, which also got me an automatic shift with nav. Overall a good experience but important to familiarize with the gotchas as is so common in the UK.
2.0 Mediocre
4 Apr 2018
Loads of hidden fees
Pros: Nothing
Cons: They tried to charge me 20 pounds a day for car seats and wouldn’t let me not get them. Then they were going to force me to get their insurance because I couldn’t find the docs from my cc that said I was already covered. I walked away and we did not rent a car.
8.4 Excellent
5 Jun 2019
Cons: Had a previous poor experience with Green Motion. MUCH better this time. Smooth transaction, nice clean car, timely in and out.
Very good
╳
National reviews
Car hire locations
National
Locations in London
Car Rental Village
+44 127 968 2955
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
Enterprise Rent A Car
+44 208 563 7400
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Enterprise Rent A Car
+44 207 631 4700
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
Enterprise Rent A Car
+44 207 278 6307
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
Enterprise Rent A Car
+44 207 706 7007
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Enterprise Rent A Car
+44 207 593 1170
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Enterprise Rent A Car
+44 207 593 1170
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
S&k Secure Parking
+44 207 278 6307
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
All National reviews
National reviews in London
From €37/day
Rated no. 6
Enterprise
9.5 Excellent (7 reviews)
21 locations in London
╳
Enterprise reviews
Car hire locations
Enterprise
Locations in London
122-132 Lee High Rd
+44 208 318 1900
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
139-151 Sydenham Road
+44 208 676 9430
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
145b Bow Road
+44 208 980 5600
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
200 King Street
+44 208 563 7400
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
240 Kingsbury Road
+44 208 201 3737
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
27 Disraeli Road
+44 208 838 1333
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
379 North Circular Road
+44 208 888 1133
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
49 Woburn Place, Bloomsbury
+44 207 631 4700
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
5 Pettman Crescent
+44 208 293 9664
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
615-629 Old Kent Road
+44 207 740 9838
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
970 Romford Road
+44 208 523 2500
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
975 High Road
+44 208 445 0615
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 00:00 - 00:00 |
Apcoa Paddington Stn Car Park
+44 178 442 8000
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Arch 59 Royal Mint Street
+44 207 680 9944
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
Euro Car Parks
+44 207 278 6307
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Ground Floor Unit, Block 9
+44 208 059 0915
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
Meet & Greet Only
+44 207 593 1170
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Q Park - Kingsmill Terrace
+44 207 328 0200
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
Q Park Car Park
+44 207 706 7007
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
S K Secure Parking
+44 207 278 6307
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Upper Marsh
+44 207 593 1170
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
- 9.7
- 9.4
- 9.7
- 9.7
- 9.1
Recent reviews
10.0 Excellent
3 Sep 2017
Pros: the service was fast, very helpful, and very friendly. best car renting experience so far!
10.0 Excellent
5 Apr 2016
Great service, excellent car
Pros: Personal touch, free pick up service, Easter Egg surprise gift. Highly recommended!!!
9.6 Excellent
29 Dec 2016
Give your review a headline
Pros: Very simple to rent a car , the difference is the staff. We have to admit that Enterprise is trying hard and the staff is extremenly polite and willing to assit . Well done Enterprise ! My Avis card will go to the bin!
AP
9.2 Excellent
1 Jun 2016
If you want customer service: go to Enterprise.
Pros: Customer service, new car, no hidden charges. Enterprise is the best.
Cons: Location is bad. It's in a sketchy area of London.
10.0 Excellent
30 Dec 2016
Fast service, great car, convenient location!
Pros: Fast friendly service. Easy to find. Helpful staff who went the extra mile.
8.0 Excellent
31 Dec 2017
Good value van hire
Pros: Everything was good. Pick up went well, van was clean and quite new.
Cons: The excess was high at £1150 and to bring it down to £250 would have doubled the cost. Seems a lot proportionate to risk.
10.0 Excellent
7 Sep 2019
Cons: Brits could learn to drive on the right side of the road
From €19/day
Rated no. 7
keddy by Europcar
9.4 Excellent (2 reviews)
31 locations in London
╳
keddy by Europcar reviews
Car hire locations
keddy by Europcar
Locations in London
1-9 Market Road
+44 371 384 5945
101/103 Brentfield Road
+44 371 384 5955
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday |
12 Semley Place, Victoria.- Next To Victoria Coach Station
+44 207 941 9201
168 Lee High Road, Lewisham
+44 371 384 5950
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday |
176-178 Randells Road
+44 371 384 5948
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 16:00 |
224, Garrett Lane,
24-28 Cowleaze Road
+44 371 384 1554
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday |
30 Bloomsbury Square
43 York Road
+44 371 384 5965
628 Streatham High Road
+44 371 384 5936
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday |
68-86 Clapham Road- Kennington
+44 371 384 5946
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 16:00 |
| Sunday |
7-23 Bryanston Street- Marble Arch
979 High Road- Silverstone Garage
+44 371 384 5943
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday |
Car Rental Village,
+44 (01279) 690723
Elms Mews, Off Bayswater Road
+44 871 384 5936
ExCeL London
Gatwick Airport, North Terminal
International Way
London Ashford Railway Station
London City Airport
+44 371 384 3412
London Euston Rrs. Level 1, Euston Station Car Park, Melton St
+44 371 384 5941
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 13:00 |
| Sunday |
London Excel Prestige - One Western- Gateway Royal Victoria Dock
+44 371 384 9904
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday |
London Gatwick Airport International Arrivals
+44 371 384 3408
London Heathrow Airport
+44 371 384 3410
London Waterloo Railstation
+44 207 928 2725
Multi Storey Car Park Pancras Road, North Road
+44 371 384 5962
Paddington Station Car Park
Putney Bridge, 72 The Arches- Ranelagh Gardens
Richmond Athletic Ground Car Park
+44 371 384 5961
Secure P Car Park, 170 Marylebone Road
Stansted Airport
+44 371 384 3419
- 10.0
- 8.7
- 10.0
- 10.0
- 9.3
Recent reviews
8.8 Excellent
20 May 2017
Keddy Gatwick
Pros: Service on reception - not getting the hard sell for insurance. And not getting ripped off with fraudulent damage Claims like enterprise heathrow!
10.0 Excellent
12 Nov 2018
Pros: Very good friendly service.
From €35/day
Rated no. 8
Alamo
8.0 Excellent (1 review)
9 locations in London
╳
Alamo reviews
Car hire locations
Alamo
Locations in London
Car Rental Village
+44 127 968 2955
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
Enterprise Rent A Car
+44 208 980 5600
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Enterprise Rent A Car
+44 208 563 7400
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Enterprise Rent A Car
+44 207 631 4700
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
Enterprise Rent A Car
+44 207 278 6307
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Enterprise Rent A Car
+44 207 706 7007
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Enterprise Rent A Car
+44 207 593 1170
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
Enterprise Rent A Car
+44 207 593 1170
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
S&k Secure Parking
+44 207 278 6307
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 12:00 - 17:00 |
- 8.0
- 8.0
- 8.0
- 8.0
- 8.0
Recent reviews
8.0 Excellent
10 Sep 2018
Quick turnaround, will use them again
Pros: Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.
Cons: The car was a little basic, but I didn't really expect much more for the low price I paid.
From €39/day
Rated no. 9
Europcar
7.0 Good (10 reviews)
20 locations in London
╳
Europcar reviews
Car hire locations
Europcar
Locations in London
101/103 Brentfield Road
+44 371 384 5955
12 Semley Place, Victoria.
+44 371 384 5964
12 Semley Place
+44 371 384 5964
136 - 150 Pentonville Road
+44 371 384 5952
168 Lee High Road
+44 371 384 5950
444 Barking Road
+44 371 384 5902
628 Streatham High Road
+44 371 384 5963
68-86 Clapham Road
+44 371 384 5946
7-23 Bryanston Street
+44 371 384 1193
Elm Mews
+44 371 384 5936
Elms Mews
+44 371 384 5937
Europcar ExCeL London
+44 371 384 9904
Furlong Way
+44 371 384 3408
International Way
+44 371 384 9946
King George V Dock
+44 371 384 3412
London City Airport
+44 371 384 3412
Multi Storey Car Park
+44 371 384 5962
Northern Perimeter Road West
+44 371 384 3410
Paddington Station Car Park
+44 371 384 5936
Putney Bridge, 72 The Arches
+44 371 384 5957
- 6.4
- 8.0
- 7.6
- 6.8
- 6.4
Recent reviews
9.6 Excellent
18 Sep 2016
Pros: Easy to drive. Good size for London.
Cons: Car had a large blind spot.
7.2 Good
3 Jan 2017
Pros: Clean and new car
Helpful staff
Cons: We booked on Kayak at a price and when we arrived, the insurance that was purchased on the website was no good and the car price had changed. Very unprofessional the relationship between the booking website and the car company
2.0 Mediocre
28 May 2019
Cons: Booked a car for £50, including taxes/fees, but after arriving (and waiting for almost an hour while the one attendant dealt with another customer’s reservation) we were told it was actually £190 due to additional insurance and various other fees. Cancelled on the spot and left!
9.2 Excellent
7 Nov 2016
Excellent rental
Pros: Pretty much everything, apart from the narrow corridors of the pickup / delivery garrage.
Cons: The garrage in Lisbon airport was extremely narrow and almost had to ask for help for moving out of the parking spot when picking up the car.
5.2 Okay
28 May 2018
Hidden cost
Pros: Not price quoted.
7.6 Good
8 Jan 2019
Extras
Pros: Car was clean and available at the appointed time
Cons: Extras such as booster seat and second driver are expensive, as is insurance. Basic rate quickly escalated.
10.0 Excellent
10 Apr 2017
Great car rental experience
Pros: The local office at Putney Bridge (London) was efficient, clearly explained how to drop off the car after office hours and gave us a clean and comfortable vehicle. It was a great, smooth experience overall.
5.6 Okay
14 May 2019
Pros: Nice car but you can get that at any rental shop.
Cons: Took about an hour to check in and there were only two people in line in front of me and I was there during weekday business hours.
Despite listing that they offer baby carseats, no one from that department was there so they couldn’t offer us one. Manager ignored us as he was too busy.
6.4 Good
27 May 2019
Pros: The lady who served me when I picked up my car was incredibly helpful, understanding and patient. She made the whole experience amazing
7.6 Good
2 Sep 2019
Pros: Staff friendly; car was new and clean.
Cons: Check in process very slow, more staff needed.
From €42/day
Rated no. 10
Avis
6.7 Good (13 reviews)
12 locations in London
╳
Avis reviews
Car hire locations
Avis
Locations in London
10 12 Semley Place
+44 344 544 8886
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
134 George Street
+44 344 544 4565
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
145 Battersea Park Road
+44 344 544 7033
| Monday | 08:00 - 18:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 15:00 |
| Sunday |
88 Eversholt St
+44 344 544 6061
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 18:00 |
Elizabeth House
+44 344 544 6112
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 15:00 |
| Sunday |
Great Central Way
+44 344 544 7898
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
Guoman Hotel The Tower
+44 344 544 6108
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 15:00 |
| Sunday |
Level 4 Short Stay Car Park
+44 344 544 6000
| Monday | 04:45 - 23:59 |
| Tuesday | 04:45 - 23:59 |
| Wednesday | 04:45 - 23:59 |
| Thursday | 04:45 - 23:59 |
| Friday | 04:45 - 23:59 |
| Saturday | 04:45 - 23:59 |
| Sunday | 04:45 - 23:59 |
London Heathrow Airport T2
+44 344 544 6000
| Monday | 06:30 - 22:30 |
| Tuesday | 06:30 - 22:30 |
| Wednesday | 06:30 - 22:30 |
| Thursday | 06:30 - 22:30 |
| Friday | 06:30 - 22:30 |
| Saturday | 06:30 - 22:30 |
| Sunday | 06:30 - 22:30 |
Northrop Rd
+44 344 544 6000
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Terminal Building
+44 344 544 6030
| Monday | 07:00 - 21:00 |
| Tuesday | 07:00 - 21:00 |
| Wednesday | 07:00 - 21:00 |
| Thursday | 07:00 - 21:00 |
| Friday | 07:00 - 21:00 |
| Saturday | 07:00 - 15:30 |
| Sunday | 08:00 - 21:00 |
Westfield Shopping Centre
+44 344 544 6336
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
- 6.5
- 7.4
- 6.9
- 5.8
- 6.8
Recent reviews
2.8 Mediocre
31 Dec 2019
Cons: I will never use Avis again - ever. In Jan 2019 I booked a car for pick up at LHR Dec 16, making the mistake that my flight out of SFO was actually getting into LHR Dec 17. Had I picked up the car Dec 16, I would have been paying $460 for my rental period. With zero flexibility they wanted me to now pay £2000 for the same rental package (1 day less in fact). After a long haul flight with 4 biggish bags - which the Avis shuttle driver gave no help with - I had to go back to T2 and get a car from National for £600. Same size as my original Avis booking, help with baggage into and off of bus and even into my car! Enterprise rocks. Avis sucks big time.
10.0 Excellent
2 Oct 2016
Good service fair price
Pros: We got a upgraded car that included GPS and and free second driver.
9.2 Excellent
13 May 2019
Pros: Pick up/drop off at T5 was awesome - not little bus. Very convenient
Cons: CheckIn process is long winded. Don’t know why the Avis rep (who was very helpful) has to go through so many steps to release the car?
9.2 Excellent
17 Feb 2020
Pros: Everything was good except for below
Cons: There was no information or instruction that I needed to bring my passport when I picked up the car. They said it was in the terms and conditions. This should be something right on the front so people know. Wasted a lot of my time
9.2 Excellent
30 Jul 2019
Pros: Excellent staff.
Cons: Very expensive vehicle.
8.0 Excellent
27 Mar 2019
Pros: Cheap
Cons: I think they gave me a car smaller than I rented but I was in too much of a rudh to argue about it.
5.2 Okay
18 Oct 2015
Avis rental
Pros: Car was in good state, process was simple
Cons: Poor customer service, car was not full pf gas and had to chase Avis agent to prove
Bc I rented with kayak avis agent mentioned we would have to deal with all expenses first and then claim through third party - clearly not convenient to customer
8.8 Excellent
23 Apr 2017
Pros: Good value. Very clean. Pleasant customer service.
Cons: If we had really need space for 7 passengers the car would not have been big enough.
After hours drop off was a little challenging due to tight quarters in hotel car park.
6.0 Good
4 Jul 2018
Cons: I was inadvertently upsold to a more expensive rental than I had reserved on line. The end price was almost twice as much. I will need to strategize how to avoid that in the future if I look at renting from Avis again.
2.0 Mediocre
8 Oct 2018
Disapointed
Pros: Car was clean inside.
Cons: Night time flight tried to reduce the hassle of insurance early in the a.m.
Made reservation on line with car rentals .com for a Hyundai -I 30 at he same time I purchased the collision damage coverage.
This was through Allianz insurance.
At check in at Avis they would not accept this insurance, they allowed me to call Allianz in the US their rep was helpful and was sorry the insurance was not accepted, a refund was offered and accepted.
Bottom line I wound up paying about $ 100 more for this rental. And the car supplied was smaller than the model I requested.
From €42/day
Rated no. 11
Dollar
5.3 Okay (3 reviews)
3 locations in London
╳
Dollar reviews
Car hire locations
Dollar
Locations in London
178a Tower Bridge Rd
+44 207 403 3458
| Monday | 08:00 - 18:00 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday |
London Gatwick Ap
+44 129 356 9538
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Sheraton Heathrow Hotel
+44 208 897 6261
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
- 4.7
- 6.7
- 6.0
- 4.0
- 5.3
Recent reviews
6.0 Good
23 Nov 2016
Pros: Car was good, price just OK
Cons: I had to take a larger car that I ordered.
Waiting to get the car was longer than it should have been.
6.8 Good
16 Jul 2019
Cons: Take too long for serving customers at check in and check out. The airport pick up point information is not accurate. All customers were getting irritated with waiting time. I think its not staff issue, but seems like company policy might be too strict on staff on any mistakes. Will avoid in future
3.2 Mediocre
4 Sep 2019
Pros: Reservation to pickup Saturday at 1000, drop off Bank Holiday Monday at 1000. Arrived told no car available and probably wouldn't get one. At 1130 they gave us a just returned car that was for someone else. Told us we couldn't return on Monday because of holiday, they'd be closed.
Cons: Don't allow return reservation if facility will be closed and no alternate drop-off. Cost me 26 pounds to park. DON'T OVERBOOK.
From €13/day
Rated no. 12
GREEN MOTION
Most popular
5.3 Okay (21 reviews)
11 locations in London
╳
GREEN MOTION reviews
Car hire locations
GREEN MOTION
Locations in London
103, Cricklewood Broadway
16 C, Pratt Street
3, Cardington street
7//8, Leeland Terrace
Holiday Inn M4J4, 239 Sipson Road
+44 208 122 9265
London Euston Station
London Marylebone Station
London Paddington Railway Station
London Regatta Centre, Dockside Road - In Terminal
London St. Pancras Station
Novotel London Stansted Hotel Round Coppice Road
+44 127 966 1901
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 4.9
- 5.8
- 6.1
- 4.7
- 5.0
Recent reviews
2.0 Mediocre
21 Apr 2017
Pros: Nothing
Cons: Service . Didnt like one thing about the company
8.0 Excellent
23 Sep 2018
Pros: Had vehicle type reserves. Showed Mercedes Benz got a VW
Which was OK. They sell a everything package which covers 100 percent damage coverage,multiple drivers,unlimited mileage. A little priceicy but good coverage.interesting way they did fuel. Bring it back with what you left with. We left with half tank cane back with a bit more. Diesel got super mileage. We bought full coverage from them because of the postings about their charging for damages that had been posted so we were over insured
Cons: Like all foreign rentals a very slow checkin. Hertz wasn't any faster. They could have cleaned the vehicle a bit better. OK but not totally cleaned.
10.0 Excellent
26 Nov 2018
Super cheap and great service
Pros: Great value basic hire rate. Easy access by public transport. Friendly staff. Easy checkout; as it was dark I was allowed to inspect the car for further minor damage the next morning. Got upgraded for free (result!). Easy check in.
10.0 Excellent
29 Jan 2019
Pros: Staff are exceptional. Couldn’t fault the whole process. Thank you guys for helping in my time of need! Will be back most certainly.
10.0 Excellent
6 Feb 2019
Pros: Very nice staff really cheap rental car was clean.
Very good people nice cars
Thank you
2.8 Mediocre
15 Apr 2019
Pros: Nothing at all
Cons: Rude staff
Hidden extras
Ridiculous deposits required unless you paid more hidden extra fees.
If it seems too cheap to be true, it probably is.
Dirty car
Not given the car class that was booked
Queues queues queues
Requirement for so many forms of ID
Make sure you read ALL the T’s & C’s.
4.0 Okay
20 Sep 2019
Cons: They were grilling me for a small scratch on the car. Luckily I had a picture showing the scratch existed before I picked the car. Lot of hidden charges almost double the amount.
10.0 Excellent
29 Jan 2019
Pros: The staff, Anton & Carl were exceptional & the Mini Cooper they gave us to drive was such a smooth & fun ride.
Cons: As with all rentals there’s a slight wait but it was so much better than any other car rental I’ve used.
5.6 Okay
1 Apr 2019
Pros: Not very friendly at the pick up.
Did not come back to me about the bump- took all the excess and never heard of after.
Cons: Ambiguous feelings about the whole experience.
Will not use them ever again.
6.8 Good
24 Oct 2019
Pros: We were surprised at the extra costs at the point of sale from when we did the online booking. The staff were very helpful in giving us options and a better deal though.
Cons: They need to advertise the extra costs beyond what is quoted online. There were two other customers just while we were there very angry with the rise in quote.
302 travellers who hired a car in London gave the car agency they used an average rating of 5.6
Car hire locations in or near London
Good to know
| Most popular agency | GREEN MOTION |
|---|---|
| Most popular car type | Mini |
| Average price | €29/day |
| Good deal | €21/day |
When to book a car hire in London
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for hiring a car in London
- The English capital is an extremely busy city, which means driving around central London can be incredibly stressful. But, while public transportation is the best option when discovering the city center, a hire car is the perfect option for those looking to leave London and explore the English countryside or coastal towns such as Brighton.
- London has five airports: London City (LCY), London Stansted (STN), London Heathrow (LHR), London Luton (LTN), and London Gatwick (LGW). At City Airport, car hire counters are located next to the main terminal building. At Heathrow Airport, car hire companies have desks in all the arrivals terminals. At Gatwick, you'll find car hire desks in both the North and South terminal. Stansted Airport's car hire companies operate from the Airport Car Rental Village, which is outside the terminal building (free shuttle buses that will drop you off there depart from the terminal forecourt every 10 minutes). The Car Hire Center at Luton Airport is accessed via the free APCOA shuttle bus, which you can catch at Bay 1A.
- The main thing you have to know about driving in the United Kingdom is that traffic runs on the left-hand side of the road. If you're brave enough to drive around the city center, beware that the streets are constantly bustling with tourists. Take into consideration that certain areas in the city are subject to the Congestion Charge, which means you must pay £11.50 (approximately $14.70) per day if you drive in said zones between 7 a.m. and 6 p.m., which is applicable Monday to Friday.
- Driving during London's rush hour can easily add 40 minutes to an hour to your travel time, so avoid going into and out of central London between 6 a.m. and 10 a.m., and again in the evening, between 4 p.m. and 6.30 p.m. Roads leading to the city's many airports are often busy during these times as well, so take that into consideration if you're driving back to the airport.
- 25% of our users found a car hire in London for €21 or less
- Book your car hire in London at least 1 day before your trip in order to get a below-average price
- Off-airport car hire locations in London are around 9% more expensive than airport locations on average
- Mini car hires in London are around 63% cheaper than other car types, on average
FAQs about hiring a car in London
How much does it cost to hire a car in London?
On average a hire car in London costs €29 per day.
What is the most popular car hire in London?
Mini (Fiat 500 or similar) is the most frequently booked car hire type in London.
What is the cheapest car hire agency in London?
In the past 72 hours, the cheapest car hires were found at GREEN MOTION (€12/day), Easirent (€13/day) and Avis (€41/day).
What is the best car hire agency in London?
Based on ratings and reviews from real users on KAYAK, the best car hire companies in London are National (10.0, 2 reviews), 353 Car Rental (10.0, 1 reviews), and A&G (9.6, 1 reviews).
Which car hire agencies are at the airport: Gatwick airport (LGW)?
Car hire companies onsite at Gatwick airport include Easirent, Europcar, keddy by Europcar, Hertz, Sixt and Dollar.
Which car hire agencies are at the airport: Heathrow airport (LHR)?
Car hire companies onsite at Heathrow airport include GREEN MOTION, Easirent, Europcar, keddy by Europcar, SURPRICE CAR RENTAL, Hertz, Ace, Avis, Sixt and Budget.
Which car hire companies will pick you up at the airport: Gatwick airport (LGW)?
Car hire companies that offer shuttle or pick-up services from Gatwick airport to off-airport locations include GREEN MOTION, Easirent, Europcar, Alamo, keddy by Europcar, Enterprise, Hertz, Ace, Avis and Sixt.
Which car hire companies will pick you up at the airport: Heathrow airport (LHR)?
Car hire companies that offer shuttle or pick-up services from Heathrow airport to off-airport locations include GREEN MOTION, Easirent, Europcar, Alamo, Enterprise, Hertz, Ace, Avis, Sixt and Budget.
Which car hire companies will pick you up at the airport: Luton airport (LTN)?
Car hire companies that offer shuttle or pick-up services from Luton airport to off-airport locations include GREEN MOTION, Easirent, Europcar, Alamo, keddy by Europcar, Enterprise, Hertz, Avis, Sixt and Budget.
What is the cheapest car hire location in London?
In the last 72 hours the cheapest hire car price was found at GREEN MOTION Holiday Inn M4J4, 239 Sipson Road UB7 0JU (23 kilometres from the city centre).
How can I find a car hire near me in London?
Take a look at our extensive car hire location map to find the best car hire deals near you.
How much does a Mini car rental cost in London?
A Mini car hire in London costs €22 per day, on average.
How much does a Economy car rental cost in London?
A Economy car hire in London costs €19 per day, on average.
How much does a Compact car rental cost in London?
A Compact car hire in London costs €33 per day, on average.
What is the most popular car hire location in London?
In London, cars are most frequently rented at GREEN MOTION Novotel London Stansted Hotel Round Coppice Road (47.93 km from city centre ).
How much does it cost to hire a car for a week in London?
On average hiring a car in London costs €204 per week (€29 per day).
How much does it cost to hire a car long term for a month in London?
On average a car hire in London costs €875 per month (€29 per day).
What type of car is recommended for driving in London?
A mini or compact car is the recommended option in London for travelers who don't require much space for passengers or luggage, as they are easiest to drive and park around the city.
What's the speed limit in London?
The speed limit in the UK is 30 miles per hour (48 kilometers per hour) on urban roads with street lighting, 60 mph (97 kph) on single roadways, and 70 mph (115 kph) on dual roadways and freeways. However, in some parts of inner-city London, speed limits are set at 20 mph (32 kph).
How are gas prices in London?
The average petrol price in London is about £1.30 (around $1.67) per liter, which comes out to approximately $6.33 per gallon. The company Shell could be a good option when looking for low prices.
Where are the best places to park in London?
Street parking can be both extremely hard to find and pricey in central London. However, parking in The City of London, the central district, is free after 6:30 p.m. Monday through Friday, after 1:30 p.m. on Saturdays, and all day on Sundays. Most street parking spots will be metered, and depending on the areas, it can cost anywhere between £1 and £5 per hour (approximately $1.30-$6.40).