Find cheap flights from Shannon to Europe from €92

The flight was delayed for more than 5 hours. It was a headache trying to wait for the plane after it got delayed over 4 times.

I travel business class because I like to lie flat on the flight and sleep. I achieved that on this flight, and I really do like BA's new cubicles. As regards the rest of the experience however, I could have been in Premium Economy. The lounge was crowded, and the food/ drink in it was nothing special. The in-flight food was also nothing special, and the in-flight service was pretty perfunctory. Sorry, BA - you need to provide a better service. Cheers

British Airways cannot fly from Florence if it rains because it’s plane is incompatible with the Florence runway. There was a light mist, so we were told we would have to depart from Pisa. We waited over an hour for transportation to Pisa to be arranged, and ultimately went by taxi. Then at Heathrow, we had to wait for a gate. Once a gate opened, we had to wait for British Air ground crew to arrive before we could deplane. We were told there would be someone would help us get to our connecting flight. There wasn’t. We would have had time to make the connecting flight, but ground personnel would not let us go through security because of a rule you must go through security 35 minutes before the scheduled flight. We were forced to spend the night in London. What we heard repeatedly was that BA’s Florence flight is a known problem (BA rebooking agent: “I don’t know why we still have that flight..” If I had known about the problem with the Florence flight when I made my reservations, I would have arranged my trip to depart from Rome. BA displayed incompetence at almost every level.

90 minute delay. Inefficient boarding, nowhere to sit at the gate. Staff rushed announcements on the plane.

The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.

Le vol et l'embarquement se sont bien déroulé, mais une fois arrivé à destination nous n'avons pas trouvé notre valise. Nous avons été voir au guichet pour en savoir plus et c'est à ce moment qu'on nous dit que par manque de place dans la soute notre bagage est resté à Paris et sera enregistré sur le vol de demain et qu'il faudra revenir le chercher le lendemain à 16h. Le lendemain à 16h personne ne fût capable de nous renseigner et on nous à donné 3 versions différentes de la procédure à suivre. Finalement nous avons réussit à récupérer notre valise après 26h de retard. On nous à donné un numéro pour contacté la compagnie mais en appelant le numéro dédié à la France on tombe sur des personnes qui ne parlent qu'anglais ou espagnol ou bien on nous raccroche au nez.

Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.