Daily cleaning, installation of cabin HEPA filters on flights from Shannon to Dublin
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Scores according to KAYAK customer reviews
Pros: "We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers"
Cons: "Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area"
Pros: "Quick and Friendly Staff"
Cons: "Flight was wonderful, landing a little rough"
Cons: "The flight was cancelled."
Pros: "Not enough information"
Cons: "The flight times went explained properly very missleading"
Cons: "Finding out that I had to pay more for my bag."
Pros: "Kind and caring staff"
Cons: "Flight was delayed 30 mins"
Pros: "Short flight so no food"
Cons: "All good"
Pros: "Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist."
Pros: "it wasn't british airways once i got there - it was aer lingus. this was confusing."
Cons: "It was on Air Lingus not BA. No Entertainment -"
Cons: "Late, no food or drink, confusion at checkin"
Pros: "Very busy flight but staff very professional"
Cons: "That I missed the flight because of Iberia airlines"
Pros: "Flights were on time"
Cons: "Boarding was a bit confusing and staff wasn't actively being helpful with information. Got absolutely nothing to drink/eat on the plane-not even a glass of water! The flight crew was just ok, no one "stood out" as good or excellent. Again, nothing about this flight made me want to definitely fly British Airways again."
Pros: "The Aer Lingus staff are brilliant!"
Cons: "Nothing to report"
Cons: "Seats are way too tight. Plane itself was very loud."
Cons: "It would be nice if someone cared about something. It didn't seem like anyone liked their job or cared about the passengers. All seemed like corporate greed. I have flown over 40,000 miles this year. This was the most unsatisfactory flight. Come on guys, create a good environment for a win win situation. Happy passengers make more money for the corporation in the end."
Pros: "I really liked how neat & professional the crew were dressed. The plane was new & the seats were comfortable."
Cons: "I didn't like that beverages (like water, juice, coffee) weren't complimentary. All the flights I've been on in the U.S. offer those for free, along with a small snack."
Pros: "see above"
Cons: "see above"
Pros: "No complaints about the flight. It was so short that we didn't even have time to get a drink or snack. Quite a bit of turbulence but I think that might be typical."
Cons: "Horrible plane. Sounded like it was on its last legs."
Cons: "In our party of 3, one bag was lost -- apparently stolen at Rome airport. Nobody there from Aerolingus to go to! No complimentary food or even water from Dublin to Rome. Lousy food and expensive drinks elsewhere. Airplane from Dulles to Dublin ws old, unkept, antiquated. Serbve on airplanes was bad to nonexistent. NO coffee in the am after an overnight flight!!???"
Pros: "Short flight, slept all the way!"
Cons: "Did not eat and no entertainment on this short flight so food and entertainment not applicable."
Pros: "It was quick"
Cons: "Food options were bad"
Cons: "My daughter spent several hours in the checking in process. It was vary confusing and frustrating."
Pros: "Flights were on time"
Cons: "They lost our stuff as we travel internationally for 10 days. No clue where it is"
Pros: "The staff onboard the flight was friendly."
Cons: "There was a last minute gate change that was not announced until boarding was closing, so I had to race across to the other side of the airport to catch the plane. There was no food/drinks provided on the flight."
Cons: "Worse experience ever!!!!"
Cons: "Seats are too small for anybody above 5'8". My knees were hitting the back"
Pros: "Cleanliness, staff, food, staff"
Cons: "@ 6'4" leg room was tight. Please would airlines load from the back to be more efficient?"
Pros: "the only somewhat helpful person was the customer service attendant that i called the day before i flew who tried his best to be helpful after the worst flying experiences i have ever had"
Cons: "the lack of anyone willing to assist me in the airport, over the phone, online. i was not able to check in had to call customer service several times because i was getting hung up on or told that nothing could be done to check me in, issue me boarding passes or just answer general questions. Went to the airport 3 hours prior for a transatlantic flight like recommended (6:45). The attendants showed up to the desk at 8, with no sign as to when they would show up even though the desk was getting called constantly starting at 7am. was told that in dublin we would have to check in to flight and we would be assigned seats then. even thought the attendant printed our boarding passes for the connecting flight but did not give them to us. When in dublin was told that we had already been checked in and we could have been assigned our seats in madrid by the connections desk. When talking to others on same flight they told us they were allowed to checkin into all flights and had no issues at the airport"
Pros: "Quick and easy!"
Cons: "The service was terrible and staff was unpleasant"
Cons: "Very cramped seats; terrible food; was put on Air Lingus instead of BA; missed our connection and Air Lingus was very difficult to work with"
Pros: "The food was elevated and we were fed twice on our 9 hour flight! The beverage service was also provided often with a good assortment. I loved that there were new release movies available for free. The staff was friendly and available. If I were to do another long flight like that, I would seek out British Airways."
Cons: "Nothing to complain about"
Cons: "There was no entertainment for that flight."
Pros: "The food was acceptable and served in a timely, efficient way. The entertainment options were very good and the system easy to use."
Cons: "The seats were extremely uncomfortable due to being so narrow and also very little leg room. I was in the second seat in a 4-seat row and had difficulty getting through the space to seat myself. I'm a person of average size. On a six hour flight this becomes very irritating."
Cons: "Because I didn't make it and I want my money back"
Pros: "Standard BA dependability. Like a dependable but stodgy old uncle."
Cons: "Chaotic boarding process. No enforcement of boarding groups"
Pros: "The crew was nice"
Cons: "The space was so limited"
Cons: "It was not British Airways but Aer Lingus !!"
Pros: "It was short"
Pros: "They keep the food coming in there are a decent range of TV and movie options."
Cons: "We booked an overnight layover flight and seemingly that confused all airports systems that we are unable to check in for both of our parts of the return flight. This meant we were not able to select our seats very far in advance for a return flight and initially my husband and I were seated separately but thankfully kind people on board were willing to switch with us. The gate check person in Dublin also on this in our bags to Boston but luckily caught her mistake within a couple of minutes and our bags didn't make it to our correct home destination on our flight back from Europe. We were never prompted to make any specific meal selection restrictions so my vegan husband was not able to eat anything on our flights to or from Europe. The flights were both kept very cold and of course the space and economy is quite tight."
Pros: "Crew where very nice"
Cons: "Lack of room"
Pros: "The crew were nice."
Cons: "Aircraft is not even that old and is already massively out of date. Why offer wifi if there's no way to charge anything? In flight entertainment was awful. Poor selection or old movies. The water pump by the middle restrooms made a high pitched wine for about 7 hours of the 11 hour flight. I'll never fly Aer Lingus again."
Cons: "Terrible sensitivity on entertainment touch screens"
Pros: "I wasn't allowed to fly as the Scottish government said non essential travel wasn't allowed and I wasn't allowed the opportunity to get a voucher for my flight"
Cons: "Seeing as I wasn't allowed to fly l could have been offered a voucher or someone at Ryanair help could have answered my question about my flight"
Cons: "Travelers need to be informed better about Ryanair's baggage restrictions."
Pros: "Quick easy and cheap"
Cons: "Not good communication regarding delays-except from the pilot after we were waiting too long."
Cons: "There’s nowhere to put anything. Usually there’s a pouch to put your stuff in. That would be helpful."
Cons: "Departure was delayed over 3 hiurs"
Cons: "Plane arrived late, took off 1.5hrs after plan and arrived late in Dublin There was no tea, beer or wine. Most of the food was not available"
Pros: "Can’t complain about £14 flights"
Cons: "Small seats"
Cons: "3hr delayed."
Pros: "We didn't crash"
Cons: "Our flight was late to take off, and had to queue for 30 minutes at Shannon - before the plane had even landed. At stansted then had to get a long bus to the terminal and wait on the bus for 10 minutes because they couldn't open the doors. Luckily after a sprint to the station we made the last stansted express of the evening (£28 return each - 'London' airports for you)"
Pros: "Fast efficient service no problems"
Pros: "We were not called"
Cons: "We missed the flight due to not being called over the tannoy and the next flight was 710pm and was another £200, also it meant that we missed the show that we were booked in for as it was a birthday present for today. Staff on the ryannaire desk was not very friendly or understanding to our situation."
Pros: "The crew were really friendly and helpful. It was painless, quick, and easy :)"
Pros: "We had to carry our bags up and down several flights of stairs. Not very friendly to disabled or elderly folks."
Pros: "crew very professional and friendly and boarding was quick and efficient.."
Cons: "flight price extortionate......flight delayed by over an hour resulting in me missing my bus connection and having to wait 2 hrs at airport"
Cons: "Allocation of seats saw my wife in 5c and myself in 31d. 31e was vacant."
Cons: "Delayed a bit."
Pros: "Ease of use"
Cons: "Over an hour delay"
Cons: "took forever, endless queues, confusion, more queues. Plane looked dumb inside. Constant up-charges. The whole experience felt bush-league and classless."
Pros: "Friendly and helpful cabin staff"
Cons: "Really cramped seating :-("
Pros: "Quick and easy .. flights bang on time, Return flight very 20 mins ahead , Nice staff"
Cons: "Ridiculous overpriced snack menu. Sandwiches etc.. And coffee not good too expensive.. Let's you down.!"
Cons: "The plane was dirty"
Cons: "Late. No announcements. Tight seating."
Pros: "No problems"
Cons: "Rude representatives and terrible organization."
Pros: "Price Ok flight Boarding was fine"
Cons: "Crumbs on seats and wrappers on floor 1:10 minutes late to depart"
Pros: "Everything good"
Cons: "Everything good"
Pros: "Cheap air fare"
Cons: "Not even water to drink on plane"
Pros: "Lovely new plane lots of room"
Cons: "Bumpy landing"
Pros: "Missed as flight from.larnaca was cancelled"
Pros: "The price was fantastic! the best around :)"
Cons: "There was no notification from cabin crew to advise us to ensure we collect our luggage BEFORE we go through the glass doors at Gatwick. We were expecting to show our passport and collect our luggage from the carrousel but didn't realise until after we went through the glass doors and had to wait over 40 mins for it to be brought to us. What was so astonishing- we were told we weren't the only ones this happened to. It would be very useful if cabin crew made the passengers aware of this to avoid it happening time after time with others/flights"
Cons: "four hour delay--missed my appointment"
Pros: "Price and did not crash"
Cons: "Everything else"
Cons: "Delayed for over an hour"
Cons: "Sardine seating. Very poor "breakfast". Constant selling of deals"
Pros: "Punctuality, cheery crew, decent leg room compared to some other airlines, inability to recline seats (great!)."
Cons: "Lack of seat-back pocket in front for book, newspaper etc."
Cons: "Crying baby"
Cons: "Website hard to use"
Pros: "Ticket Price!"
Cons: "Luggage fee was as much as the ticket!"
Pros: "Got in extra feet room row!"
Cons: "Too cool, and forgot my jacket!"
Cons: "Checked our party (two adults and three kids with backpacks) of 5's hand luggage, letting most other single travelers get onboard with hand luggage. What is the point, if you choose not to travel with checked bags and at the gate they still check hand luggage?"
Cons: "Delay is annoying!"
Cons: "Late in both directions, dead light in WC, seats cramped too close together so that you couldn't properly stretch legs"
Cons: "My jacket was stolen on board"
Cons: "Do you have a hour!!!!!!!!"
Cons: "All the last minute fees are more than the ticket price"
Pros: "Overall ok...good and affordable...keep up the good amazing work"
Pros: "CHEAP FARES"
Cons: "FLIGHT DELAYED 80 MINUTES!"
Airlines flying from Shannon to Dublin have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Shannon to Dublin
Masks required on board, masks provided on flights from Shannon to Dublin
Social distancing seating
Middle seats unavailable to book on flights from Shannon to Dublin
Testing for antibodies, testing for symptoms for flights from Shannon to Dublin
Waiving of change fees. Search flexible flights from Shannon to Dublin