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Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.
Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.
Staff were very helpful. The free WiFi for messages was also very useful to keep in touch
I’m not happy because I discovered there is something wrong and my miles have not been getting put on my AA account. So this needs to be fixed because I have traveled a lot since October and none of my miles are registered
The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
I didn’t get to London or Amsterdam. They lost my connection flight . I was stuck in Madrid and they rerouted my flight to Austria where my son had to come and pick me up. To get to my destination and they lost my luggage and they’ve told me they can not find it very poor service so have no word for what happened
The entertainment system in the plane ✈️ didn’t work in our row… makes for a MUCH longer flight.
Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.
It was a smooth flight. The flight crew was wonderful and friendly.
My suitcase did not arrive . I had to change my flight to the US . I was also without all of my stuff that I had to pay through my teeth for my suitcase . I am still miserable from all the stress BA had put me and my family and friends through
When you pay for seat selection but there website doesn't allow you to check in, they shouldn't force you to a middle seat where both random people around you invade your seat