The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
I didn’t get to London or Amsterdam. They lost my connection flight . I was stuck in Madrid and they rerouted my flight to Austria where my son had to come and pick me up. To get to my destination and they lost my luggage and they’ve told me they can not find it very poor service so have no word for what happened
The flight itself was great… the only problem for me was the flight delayed both departure & connection.. instead of the 26 hrs (long enough) was an additional 4 hours more that took an aim to my body..other than that I’m pleased.
The flight was fine. Unfortunately, the seat entertainment (movie/TV/game options) was malfunctioning for some reason, so movies weren't an option on that flight. On the flight to my destination, it was working all right, but I never used it because I couldn't figure out how to make it work. It would be helpful to have better instructions for those of us who aren't too skilled at such things. Other than that, no problems. The crew were courteous, the food was decent, and they got us where we were going on time, or even a bit early. I would use them again.
Great service and air hostesses, took care of all activities very well and smooth
It was the most uncomfortable flight I have ever had , it was a nightmare ,the seats were narrow and I was very cramped, the food was awful, there was over weight person seating next to me or should I say seating on my lap.Most of her was overflowing onto my seat .For 6 hours I endured this gulag like conditions. I will never ever book any flight with British Airlines
The flight was delayed for 7 hours. We missed the connection flight to India. The alternate option was > 17 hours just in lay-overs. So it was awful.
Flight delayed over 3 hours due to weather and atc. Very poor handling by boarding crew Poor service. Left standing for ages in line with no updates. ba could do much better
If you want the worst airlines and worst staff - British airways. They only know how to loot - as they always have throughout their lifetime of ruling countries etc.
Due to air traffic control, although we boarded the aircraft early, take off was delayed for nearly 50 minutes. This meant we arrived in Lyon late … and the baggage took over 30 minutes to be offloaded … not the best experience.
Shannon (SNN)Ireland
Amsterdam (AMS)Netherlands