Daily cleaning, installation of cabin HEPA filters on flights from Shannon
Ryanair, Aer Lingus and Air Canada have all waived their change and cancellation fees on flights from Shannon to Worldwide. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Cons: "Best flight I have ever been on"
Pros: "Crew was very friendly and boarding went smoothly and ontime."
Cons: "Seats are very close together. Young child behind me kicked the seat most of the way. Bags took a very long time to come out."
Pros: "Comfortable seats"
Cons: "Slow boarding"
Cons: "2 hour delay on an hour flight"
Pros: "From check in to security to boarding everything was smooth with no waiting. Thanks for a great flight."
Pros: "When I finally settled into my seat on the British Airline and that Hostess came around and offered me a couple of free drinks that was the best thing that happened to me all day."
Cons: "For an older couple like us did not like having to climb the steps up into the Plane and being out in the rain did not help. However that was not the worst part of the arrangement between getting off the Aer Lingus plane and with so little time to reach the gate for our BA flight to Denver it was a total disaster. Due to a minor problem my wife had with her foot I had asked for a wheel-chair to be available when we got off the plane at Heatrow. Good job that I did because with out their help we would never have made it in time for your flight to Denver. Between up and down in elevators, running along the corridors, in and out of a bus and I myself trying to catch up with those poor attendants. I was sorry that I did not get a second wheel chair for my self. Only for the flight was delayed by about 20 minutes we would have missed the flight. Who ever was responsible for making the arrangements of just allowing a time of 1 hour and 10 minutes between flights needs to figure out a better time schedule before people of our age ends up getting stressed out and end up with a heart attack. Very stressful indeed, believe I will never let this happen to me again. Fly/Us you need to fix this."
Pros: "Everyone was helpful and pleasant to talk to"
Cons: "Online check in did not work. Could not check in and get seats until boarding in London"
Pros: "Good flight"
Cons: "Boarding was terrible- no information and it was late"
Pros: "I love Aer Lingus, they appear to be always on time and nice comfy seats. No problem boarding, was nice and quick."
Cons: "Nothing to not like at mo."
Cons: "NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable."
Pros: "Shannon is a very easy airport."
Cons: "I was unable to get my seats assigned from America. I had to go to the Aer Lingus desk when I arrived to get seat assignment."
Pros: "took off early once they had accounted for everyone, and arrived a little early too."
Cons: "While I didn't have to check my bag on the first longer flight, I did have to check it on the connecting flight which delayed me somewhat in getting into the city of London. Not awful, but strange... Free-for-all when boarding, not nearly as organized as it was at JFK."
Pros: "The efficient flight but no drinks or snacks w/o purchase"
Cons: "They lost our strollers which put us into a really difficult situation, since we had to carry our two toddlers + our infant during the 5hour connection time in LND."
Pros: "That it only lasted 50 mins"
Cons: "Packed with low class beer drinking plebes."
Pros: "Nice seats food was decent crew excellent"
Cons: "Not enough room"
Pros: "Fast efficient boarding. Short flight so no issues."
Pros: "Boarding was good....overhead room for carry-ons probably due to a less than full flight. The entertainment was varied, current movies, and wide selection of music. The crew was as efficient as possible and accommodating. However, we all have learned not to expect much."
Cons: "Comfort is lacking as is the case with jammed seating on all planes these days. It would be nice to be able to recline the seat, but since I resent it being done to me, I do not do it either out of respect for the passenger behind me."
Cons: "Short flight but had to pay for snacks or drinks on Aer Lingus."
Pros: "Boarding went quickly but there was no discomfort on the plane. Staff was friendly and efficient and they made an effort to take off and arrive early to our destination."
Cons: "Nothing, excellent trip"
Pros: "Swift boarding process, mannerly stewards"
Cons: "When landed, the back door of the aircraft was opened, despite passengers only disembarking form the front. It was very cold."
Pros: "Arr Lingus flight from Dublin to London was fast and efficient. Cabin crew very pleassnt. Flight took off a bit early and landed even earlier. Great job!"
Pros: "Ahead is schedule"
Cons: "Even had to pay for coffee"
Pros: "Does not apply"
Cons: "Does not apply"
Pros: "Friendly staff."
Pros: "Not a single thing"
Pros: "They quickly booked us on another flight after we found out AT the airport."
Cons: "2 hour delay, but we made it!"
Pros: "Flight attendants were nice looking, very friendly, smelled nice they could not have been warmer people!!"
Pros: "everything was good as usual"
Cons: "check-in desk couldn't check me through to my connecting flight with Virgin Atlantic so I had 15mins once landed in Heathrow to get through passport security and checkin at Virgin Atlantic desk.... I'm young and fit so was able for the dash but elderly or familys would not have made the connecting flight in that time"
Cons: "Paying for beverages seemed a bit much."
Pros: "I loved the electronic checkin and the quick bag drop. The crew were also very nice."
Pros: "Crew, speed, ease of security at Cork"
Cons: "The lady in 1C who turned her phone on as soon as we hit the British coast"
Pros: "Crew polite. Seats comfy."
Cons: "One person checking boarding cards at gate led to a ridiculously long queue for a nearly full flight and made it late getting us all on the plane and passengers were getting annoyed. Then whatever machinery Aer Lingus use to push the plane back from the gate actually got stuck on the plane cone leading to another delay. Knock on was we were made to wait for a take off slot and made to wait for a landing slot at Heathrow so late arriving."
Pros: "Reilly dolly"
Cons: "The other trolley dolly"
Pros: "Journey was good"
Cons: "Air lingus checked on my bag under someone else's name, now I am stuck in San Diego with no luggage and no answer as to where my bag is, very disappointed"
Pros: "Punctual and on time"
Cons: "Nothing really"
Pros: "I enjoyed the turkey and cheese pretzel sandwich, but I found myself unable to get comfortable in my seat. I have tailbone issues and I was in pain the entire time being that the seat was so cramped and hard."
Cons: "I found myself unable to get comfortable in my seat. I have tailbone issues and I was in pain the entire time being that the seat was so cramped and hard"
Cons: "The customer service did not help at all."
Pros: "Loved being on a flight for holiday, and knowing I wasn't being overcharged for needless frills."
Cons: "I don't remember if they served a drink, I know things were for sale. But that seems to be the European way."
Pros: "The British Airways portion was exceptional! The Aer Lingus portion was not!"
Cons: "On Departure for Dublin, waited in long line to check in at Aer Lingus only to learn it was co chaired by British Airways, so Aer Lingus would not service us at all. We had no way of knowing since it was sold by Aer Lingus and had an Aer Lingus flight number. Tried to check in on line, but was unable. Waited for Aer Lingus customer service on telephone customer service for more than one hour and finally just gave up. Aer Lingus has no Customer Service at all. Do not deal with Aer Lingus under any circumstances. British Airways met our needs!!"
Pros: "We left on time and landed a bit early. Only 1 1/2 hour flight, so no food, drink or service, but it got us there."
Pros: "Good connecting flight. On time."
Pros: "Efficient staff and timely I would book again for sure"
Cons: "The problem I had is that this was not a British Airways flight, nor were my flights to Dublin. I was not aware of this. When I checked in online I was allowed to check in with British Airways, so I had no idea that this was an Aer Lingus flight, which is in a different terminal with a different flight number. My phone didn't work in Ireland so it was extremely difficult figuring out where I should have been. If I was on a different airline that is affiliated with British Airways, and I booked through British Airways, there should be some way of looking up where I should be going. Also, any emails about my trip should have told me which airline I was on. I fly often, and often to other countries. This was the most confusing and difficult flying experience (the entire trip -- getting to and from Dublin) I have ever had."
Pros: "We landed safely."
Cons: "Mobile check-in not an option. Seats not available until check-in without paying. Nothing is complimentary on a rather expensive flight."
Pros: "Preferential seating, though I had to pay for it."
Cons: "Having to pay for a cup of tea."
Pros: "Comfortable Clean"
Cons: "Food/drinks a little expensive"
Pros: "Very polite and helpful."
Pros: "Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part."
Cons: "- They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this."
Pros: "Quick flight, low cost."
Cons: "Didn’t follow the rules with the checked bag as was unclear. No problem, but staff member aggressively explaining over and over when understood the first time. Would rather have just been charged than getting and ear bashing. Staff were main problem, not particularly friendly. Fault with plane?"
Pros: "It was on time"
Cons: "No back steps when landed To long to disembark"
Pros: "I got an email from Kayak letting me know that my flight was delayed from Shannon to Stansted I received the email at approx 23:00 the night before the 07:00 morning flight The email told me the flight was 3&1/2 hrs late Ryanair let me know at 0750 on the day 10 mins before take off A joke So thank god for kayak what an app Brilliant keep up the good work 3rd Jan 2019 flight FR102"
Cons: "Ryanair would have let me stand around for 3 1/2 hours Then told of the flight problem Thanks Kayak"
Cons: "Should be more information instead of waiting around airport They must know when a planes going to be late"
Pros: "The flight crew were friendly when we finally got on the plane 3 hours late"
Cons: "3 hours late getting on the plane at Shannon and 45 mins waiting on tarmac waiting to be ready to disembark"
Cons: "Delayed then not delayed then the crew were late and made no attempt to hurry themselves then wen we boarded we were told we were delayed an hour and 40 minutes so had to sit there on the plane with no1 telling us wats going on or wen we were leaving! No refreshments available while we were waiting really poor from Ryan air I won't be flying with them agen"
Pros: "The price of the ticket"
Cons: "The check in process"
Cons: "Flight was late. They announced that it was time to start boarding so we left our seating area in the airport just to go stand around for a half hour. Then they scanned our passes and made us stand outside in the windy cold for another 15 minutes. They should’ve let us stay where we were until the plane was actually ready."
Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"
Pros: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Cons: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."
Pros: "Cabin baggage management"
Cons: "Hold baggage took over half an hour to arrive. Loot enough seats in gate at airport of departure"
Cons: "Gates announced too late"
Pros: "The most relaxed Ryanair flight I have ever been on"
Pros: "The crew were very friendly and very helpful with my sister struggling with her baggage due to her breaking her arm a few weeks ago. The crew on the ground at Shannon and on-board the flight could not do any more for us."
Cons: "The seating arrangements whereby we had to pay extra to sit together despite us booking the three tickets all at the same time. Ryanair are over-charging their customers with these hidden charges which are only declared at the check-in stage"
Pros: "Got an extra leg room seat when asked for it"
Cons: "Late arriving got of plane was left waiting when asked when the bus to terminal we were told it's wierd it's Stansted airport"
Pros: "Always travel Ryan air when possible just returned from Italy having flown with them so was disappointed when we were just left hanging around with this flight"
Cons: "Not being told what was happening having people waiting at stanstead paying for parking"
Pros: "We didn't crash"
Cons: "Our flight was late to take off, and had to queue for 30 minutes at Shannon - before the plane had even landed. At stansted then had to get a long bus to the terminal and wait on the bus for 10 minutes because they couldn't open the doors. Luckily after a sprint to the station we made the last stansted express of the evening (£28 return each - 'London' airports for you)"
Cons: "Plane was late to take off by 40 minutes We arrived at the plane early on the bus, but couldnt board as the stairwell hadnt been fitted to the plane, therefore had to sit on the bus in the heat until the stairs came along"
Pros: "everything on this flight went like clockwork the flight left on time and the crew onboard were really helpful and pleasant"
Pros: "Nice, not that noisy"
Cons: "Other passenger a bit loud"
Pros: "Adequate seat room, comfortable flight"
Cons: "Priority boarding but congested at Gate and held standing on bus for 10+ mins. Cabin staff ok but not as alert, proactive or responsive as normal. Trying to sell scratch cards rather than provide relevant services."
Pros: "nothing ..."
Cons: "Queuing for 45 mins at boarding at 21.25 pm which grew to 10.05 pm! no apparent reason for this although we were all given manual luggage tags and then they were checked off again before getting into the plane- the Malaga ground staff could not answer questions as they didn't speak english well enough.. poor. onboard completely overcrowded locals and no help from crew on seating = lots of spare stoats at back.. i.e. space."
Pros: "Not much at all"
Cons: "All passengers were lined up waiting to Board at the correct gate at leading up to and at the time the flight was supposed to depart at 11.55am. There was no communication on the flight boards and no member of staff from Ryanair or other near the gate. At about 12.30 two members of airport staff turned up and started the boarding process and eventually we got away an hour late at 12.55 still none the wiser about the lack of communication, service and delay. It would take a lot to persuade me to fly with Ryanair again."
Pros: "Timely departure, relatively smooth check-in"
Cons: "Too much in-flight advertising, no complimentary drinks."
Pros: "A 6 hour delay with rude, nasty staff. I will be making a formal complaint."
Cons: "The staff bullied a girl next to me and have no sympathy."
Pros: "Timing was ok"
Cons: "All passengers were asked to pre-board which meant standing in the bridge to the plane before the plane arrived. We then had to walk down the stairs outside with the mosquitoes then walk up the stairs to the plane."
Cons: "The air conditioning was very high and I think that most passengers feel very cold during the flight."
Cons: "The plane was dirty"
Pros: "No frills, on time, good value for money"
Cons: "The food selection is nothing to rave about."
Pros: "The flight was on time and I got a good seat despite not upgrading."
Cons: "Some passengers were noisy, but luckily I had earplugs."
Pros: "Friendly staff"
Cons: "Delay by two hours"
Pros: "Ryanair professionals are soo better than a few years ago"
Cons: "To pay for water if I feel thirsty during the flight"
Pros: "Most of the crew were hard working, pleasant and the flight came in slightly early"
Cons: "There was a cabin services director (or whatever his title was) who clearly liked the sound of his own voice. He kept going on and on about how bad the weather was in London and how sunny it was in Portugal. He mentioned rain and snow in London and suggested that people booked a return flight to Portugal in the twenty-five minutes available to them in London after the plane had landed. One joke about the sun versus the rain might have been acceptable but to raise it again ad again just became irritating and an abuse of the PA system. He shouted Halleluja amongst other things when trying to get money out of people for the Ryanair charity. If he wants to be a professional comedian he should change his profession as he was just annoying people and he stopped the flight from being relaxing,"
Pros: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Cons: "Rough landings but not sure if that's due to aircraft model."
Pros: "Ahead of time"
Cons: "Not a lot of point in having priority boarding as everyone on the coach so no priority"
Pros: "They didn't disturb us with as many sales calls down the isle as usual. Smartly dressed crew. Otherwise nothing."
Cons: "Over 4 hour delay Lack of communication Constant queuing No leg room No head rest No entertainment what so ever No food/drink provided FoC No compensation Chair does not recline"
Cons: "Flight delayed by 7 hours"
Pros: "Crew boarding and overall is good"
Pros: "Simple, comfortable, practical & cheap.Love Ryanair...they make quick weekends away possible...Ryanair have changed. In particular the fact that they allow a second small bag in the cabin make them now a lot better than easyjet (My experience with easyjet recently has been much more pedantic & fussy & awkward). Ryanair gets you there cheaply and with a decent degree of comfort and service."
Pros: "I can't think of any."
Cons: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"
Pros: "The plane was clean and we boarded on time ..... however we sat on the plane for 2 hours whilst Ryan air staff disembarked a drunk passenger from the plane and found his luggage . It was very obvious whilst waiting at the gate that this man was very very drunk and already being extremely abusive to his partner . Why was he allowed to board the plane causing inconvenience to all the passengers on board and the cabin crew and the following passengers on the next flight ? Yes the team apologised but we weren't provided with any drinks or offered a discount on pod and beverages and practically had to beg to be able to use the toilet during the delay ........ really disappointing"
Cons: "The plane was clean and we boarded on time ..... however we sat on the plane for 2 hours whilst Ryan air staff disembarked a drunk passenger from the plane and found his luggage . It was very obvious whilst waiting at the gate that this man was very very drunk and already being extremely abusive to his partner . Why was he allowed to board the plane causing inconvenience to all the passengers on board and the cabin crew and the following passengers on the next flight ? Yes the team apologised but we weren't provided with any drinks or offered a discount on pod and beverages and practically had to beg to be able to use the toilet during the delay ........ really disappointing"
Cons: "landing was terrible"
Pros: "Crew were fine, but I'd rather pay a few quid more on the ticket to have a better experience. Something between this and BA would be fine for me."
Cons: "Never a pleasant experience, but mercifully brief."
Pros: "The morning flight was over an hour late with considerable time spent on the apron - the evening flight was equally late - I don't have a problem with planes being late - it happens due to weather etc. BUT. only if I am told what is happening, no information was provided whatsoever, this is not helpful...."
Pros: "Busy departure time, waited 45mins in the aircraft for take off. Had to check in our hand luggages due to busy flight so again waiting at the other end to retrieve our baggage."
Pros: "Barcelo hotel it couldn't have better staff. From reception, waitress/bar, and all the people involve in the service, they are all great professionals and it give you the best services. We will come back asap Xxx"
Pros: "Very good"
Cons: "I got wet standing on tarmac in rain"
Airlines flying from Shannon have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Shannon
Masks required on board, masks provided on flights from Shannon
Social distancing seating
Middle seats unavailable to book on flights from Shannon
Testing for antibodies, testing for symptoms for flights from Shannon
Waiving of change fees. Search flexible flights from Shannon