€175 Find Cheap Flights from Shannon to Italy

The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?

Absolutely the worst airline. Can’t find anything positive to say. We were in business which is the same as most airlines coach

charging port did not work, no entertainment system. Other than that the flight was good and safe.

As seats on planes seem to get smaller over time and people’s bodies get bigger significant mismatches occur. I was seated in the middle of a four seat center row on a 9 hour 10 minute flight from Heathrow to Seattle. The woman seated next to me was such a size that she required a seat belt extension in order for her to fasten the seatbelt around her. She occupied fully 1/3 or more of both my seat and my table. Her and her stuff also occupied most of the space for my feet. Not an enjoyable way to spend on a 9 hour flight. My most miserable flying experience ever.

With three empty seats across the aisle from me I politely asked the crew if I could sit in one of those seats. They initially told me I couldn't do it for my safety. When I pressed them again they blamed the captain. So which was it? I didn't appreciate either nonsense explanation simply because they didn't want to honor my request.

Not the quality I was expecting from a company that has been around for ages and charges high prices

Flight was okay however bags were left in London even though we had a 7 hour layover. Bags are yet to be confirmed to reach final destination. Horrible work.

The flight attendants were EXTREMELY personable and appreciated the service, lights going off after dinner (probably the norm, but I haven’t flown evening overnight flights in a while). Thank you!

Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer

Very quick boarding. I was surprised we only got a small water and small thing of cookies, everything else was for purchase. No entertainment. Crew was excellent though.