Traveller reviews
Overall rating
7.9
Good
Based on 29,054 reviews
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
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Delta information
| IATA code | DL |
|---|---|
| Routes | 1195 |
| Top route | Atlanta Hartsfield-Jackson to Atlanta Hartsfield-Jackson |
| Airports served | 211 |
| Top airport | Atlanta Hartsfield-Jackson |
Delta traveller reviews
Pros
"It was a Great flight."
(in 1432 reviews)
"Flight and crew were wonderful."
(in 2090 reviews)
"The in-flight entertainment was awesome."
(in 381 reviews)
Cons
"Short flight and no problems."
(in 1613 reviews)
"Flight delayed for 2 hours"
(in 2199 reviews)
"Flight was 2 hours late"
(in 141 reviews)
Recent reviews
Traveller rating
4243
2578
1671
755
752
Find reviews that mention:
fly delta
flight attendants
leg room
flight was delayed
crew was great
gate agent
great flight
short flight
flight entertainment
arrived early
seats were comfortable
late flight
later flight
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5.6
Cons: The wheel to my luggage broke off in deltas care so if that could have not happened it would have been way better.
review from
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9.0
Pros: We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline.
Cons: Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess.
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8.3
Cons: Soda or coffee served during the flight could have enhanced their service.
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9.6
Cons: The snacks were good, but they should have offered some drink selections.
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9.0
Cons: Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!
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9.3
Cons: Once the pandemic is over, I am sure some things like food service will improve.
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10.0
Cons: Superior customer service
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10.0
Cons: Love flying Delta superb customer service
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8.0
Cons: No leg room on this plane
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10.0
Pros: It was nice that middle seats were not filled.
Cons: It was silly that the flight attendant said we had to pull mask up between bites of food.
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10.0
Pros: Fue muy buen vuelo y el personal muy amable Gracias !!
Cons: Lo q mas me gusto q fue un vuelo a tiempo y amables el personal
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10.0
Pros: Fue un vuelo muy tranquilo y todos muy amables gracias!!
Cons: Muy cómodo el avión y el personal
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8.0
Cons: Better snacks
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2.0
Cons: Customer service, the app defies the laws of physics, it blows and sucks at the same time, and email says expect a reply in 3 weeks. United thanks you Delta, they just gained 2 new customers!
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10.0
Pros: Good service amazing crew clean airplane good cleaning protocols
Cons: Everything was good
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6.3
Pros: Peaceful in cabin
Cons: Blanket ,
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10.0
Pros: Everything was great. Seats, service, flight, crew.
Cons: N/A
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8.8
Pros: Crew was great, the seats are never comfortable
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8.0
Pros: Crew was okay.
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7.3
Pros: Comfy without the middle seats being filled! Good entertainment and inflight wifi!
Cons: So over gold fish and biscoff cookies! I know with Covid it really affected meal service but Delta’s meal service is pathetic!
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10.0
Cons: Everything was great and went smoothly.
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3.3
Cons: Crew is overly aggressive when enforcing masking policies, to the point of making it feel like I was a prisoner on the flight.
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3.3
Cons: The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice.
review from
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10.0
Pros: Crew was kind and helpful. Very clean and made sure we were able to sanitize and keep our area safe.
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10.0
Pros: Very friendly thank you!
Cons: The wifi login experience could be improved. I purchased wifi as a guest when I had an account and had to spend extra time chatting with an agent to get it resolved. They were very helpful but having the option to login to my account at the start would be ideal!
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10.0
Cons: Loved it!
review from
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5.3
Cons: The one member on the crew team was rude and harsh. Very poor customer service skills.
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9.6
Cons: Everything was great! Would love to be a loyal Delta passenger. I wish the prices were more competitive. Willing to pay more for the quality of experience but Delta always seems sky high!
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10.0
Cons: Love delta. Everything was excellent
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10.0
Cons: Stop pandering fear with masks.
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10.0
Pros: The crew was helpful but left you alone unless you needed something.
Cons: Travelers who have already had covid need to stop wearing masks!
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7.5
Pros: Crew did an outstanding job
review from
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7.5
Pros: Crew was very nice and accommodating
Cons: Food service
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2.0
Pros: The crew was helpful
Cons: The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido.
review from
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10.0
Pros: Great crew
Cons: Nothing
review from
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8.5
Pros: I was moved up to comfort instead of main cabin.
Cons: The wifi didn’t seem to be working on the flight even tho it said it was equipped.
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10.0
Cons: Nothing
review from
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9.3
Pros: I had heard about limited food options during covid flights but everything was tasty and generous. I always appreciate it when my initial flight books my check-in to my final stop and gives me all my boarding passes at once and Delta did just that. They were also really good at communicating updates like changes to the gate.
Cons: People should just be prepared to be asked more questions than usual. It can definitely make you feel nervous but just remember that the new covid restrictions are stressful for flight staff just as much as they are stressful for you. Be cooperative and honest and you shouldn't have any problems.
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9.3
Pros: Clear announcements, nicely stated mask rem8nders, center seats open
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8.3
Pros: Very clean, kind w mask instructions, like boarding back to front
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8.6
Pros: Crew was great!
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10.0
Pros: Comfortable seats Friendly staff Soft landing
review from
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10.0
Pros: That i was able to watch movies, snacks were provided and water
Cons: Nothing really!
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10.0
Pros: That i was able to watch movies and headphones and ratEr and snacks was provided
Cons: Nothing really!
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9.3
Cons: So far nothing.
review from
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9.0
Pros: Entertainment options excellent. Very happy to have my own row seat (exit row).
Cons: Snack options (goldfish, biscotti cookie) getting tired.
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10.0
Cons: Everything was great
review from
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10.0
Pros: Awesome crew and great flight
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10.0
Pros: My favorite airline to travel from Denver to Puerto Rico, round trip, and in Atlanta I will make the stopover, I also feel so safer to travel with my cat ... they are the best airline in everything
Cons: Let people who travel with pets earn extra points for taking them with Delta
review from
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6.0
Cons: Broken tray table literally off its hinges and unusable.
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6.0
Cons: Broken tray table literally off its hinges and unusable.
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10.0
Cons: All was excellent
review from
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7.0
Pros: The crew was amazing!
Cons: We were delayed by several hours
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10.0
Pros: Cleanliness. Safety. Friendly.
review from
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8.0
Cons: The cookies and snacks are terrible. A single sandwich would have been better and not cost that much more t For the airline
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9.3
Pros: I liked the fact I was put into a quality seat after I had booked a normal economy seat. Nice upgrade. I got lots of leg room.
Cons: The flight was delayed because of a maintenance issue. We made up some of the time, but it was an issue.
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10.0
Pros: Amazing Crew, very friendly
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10.0
Pros: I love that the plane has extra space available between seats (with no one in the middle) & that everyone was encouraged to keep their mask on at all times.
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10.0
Pros: The seat súper confortable
review from
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6.0
Cons: The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems.
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Flight status
Delta route map
Top airports served by Delta
- Atlanta Hartsfield-Jackson Airport (ATL)
- Minneapolis St Paul Airport (MSP)
- Detroit Metropolitan Wayne County Airport (DTW)
- Salt Lake City Airport (SLC)
- New York John F Kennedy Intl Airport (JFK)
- Los Angeles Airport (LAX)
- Seattle/Tacoma Intl Airport (SEA)
- New York LaGuardia Airport (LGA)
- Boston Logan Intl Airport (BOS)
- Orlando Airport (MCO)
- San Francisco Airport (SFO)
- Raleigh Raleigh-Durham Airport (RDU)
- Las Vegas McCarran Airport (LAS)
- Chicago O'Hare Intl Airport (ORD)
- Tampa Airport (TPA)
Delta contact information
- DL IATA code
- +1 888 750 3284 Call
- delta.com Visit
Overview of Delta
Founded in 1924 and originally known as Huff Daland Dusters, Delta Air Lines is one of the oldest airlines in the world. On top of an operating base in Atlanta, it has additional hubs in Detroit, Los Angeles, Seattle, New York, Salt Lake City and Boston. The largest number of flights are scheduled in and out of Atlanta, which is also the location of the carrier’s maintenance wing.
A combination of Airbus, Boeing and McDonnell Douglas aircraft are operated. Delta Air Lines has a preference for short-to-medium range jets with narrow bodies. Some of the most common models flown are the Airbus A321 and Boeing 737. A number of the fleet are reserved for NBA charted flights, so make sure you keep an eye out for the basketball stars in the airport.
In 2000 Delta Air Lines merged with Korean Air, Air France and Aeroméxico to form SkyTeam. The alliance has grown to be one of the largest in the world and reaches more than 175 countries. Customers are able to benefit from reduced prices and shorter travel times, with the ability to purchase round-the-world tickets. In addition to the SkyTeam alliance, the carrier has entered into several joint ventures with airlines, such as Virgin Australia, to deliver improved services – in this case, it offers nonstop flights between Australia and the United States. Joint ventures are also held with Virgin Atlantic, Alitalia and WestJet.
Passengers can choose between Economy, Premium Economy and Business Class. Starbucks coffee is available for all fares, while the Premium Economy section includes improved dining options and increased leg room. Noise-cancelling headsets, skincare products and Westin Heavenly bedding is provided to Business Class customers.
Delta Cancellation Policy
As the situation changes with coronavirus (COVID-19), Delta will continually update its policies accordingly. Please contact Delta directly for the latest information about cancellation fees. You can find the most up-to-date information on Delta policies here: Delta Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.