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Cons: The cabin crew was quite stuck up and unfriendly

Pros: I got an aisle seat right near the bulkhead with so much leg room. There were so many free amenities. It was the biggest plane I'd ever seen - very well kept and clean. Crew was nice and quick with service.

Pros: crew members are polite and clear in instructions

Cons: the check-in time is very long, need to open more counters

Cons: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Cons: The flight attendants were not helpful or attentive. A nine plus hour flight and they offered drinks once, picked up garbage once and when we tried to give them garbage before landing, told us to put it in the seat pocket or toss on the floor! It looked like the plane had been trashed when we exited

Pros: Comfortable seats

Cons: WiFi was not working. Flight was 2 hours delayed

Pros: Crew

Cons: Seats were very close and movies ok

Cons: More comfortable seat

Pros: We made a safe trip

Cons: On flight back they didn’t offer a sip of water They wanted us to pay for everything

Pros: On-time arrival

Cons: Tiny uncomfortable seats. No recline. Unpleasant check-in experience. Stuck me in window seat next to huge 400 pound man who should’ve been required to buy 2 seats.

Pros: The staff were good

Cons: My luggage could have arrived

Pros: Amazing crew

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: All of the less than good, obvious!

Pros: Great

Cons: Everything is fine

Pros: Very old aircraft. Looked extremely run down and many things were broken.

Pros: Very nice crew

Cons: The boarding process, better seats, outdated entertainment system, & slow Baggage delivery .

Pros: Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist.

Pros: crew members are polite and clear in instructions

Cons: the check-in time is very long, need to open more counters

Pros: Great

Cons: Everything was fine

Pros: Clean aircraft.

Cons: Delayed departure. Captain talking down to passengers in inflight announcements. Purser with couldn't care less attitude. Overcrowded departures area at LCY. Chaotic boarding.

Pros: The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time

Cons: Flight was 90 minutes late.

Pros: Excellent

Cons: Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Cons: Better choice of movies

Pros: Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist.

Pros: The crew was great and food very good

Cons: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.

Pros: Food was extremely good for economy & professional & experienced cabin crew.

Cons: 747 showing its age!

Pros: Group boarding

Cons: Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats

Pros: Crew very helpful

Cons: Punctuality

Cons: People could have helped

Pros: Friendly staff and smooth boarding process.

Cons: British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline.

Pros: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.

Cons: Seats were a a bit cramped. The flight crew seemed overworked.

Pros: Food was extremely good for economy & professional & experienced cabin crew.

Cons: 747 showing its age!

Pros: Everything.

Cons: better assistance for people on wheelchairs in the airport.

Pros: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers

Cons: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area

Pros: great seats, friendly staff, quick boarding

Cons: free snacks

Pros: Everything.

Cons: better assistance for people on wheelchairs in the airport.

Pros: The food was good, the crew was friendly, and the plane was clean.

Cons: flight out of Ghana was delayed by 2 hours.

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Pros: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers

Cons: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area

Pros: Food was extremely good for economy & professional & experienced cabin crew.

Cons: 747 showing its age!

Pros: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Cons: The entertainment wasn’t working initially.

Pros: The crew were very attentive and there was a large variety of in-flight entertainment.

Cons: I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth.

Pros: Crew very helpful

Cons: Punctuality

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval

Pros: Crew was OK ,seat tight

Cons: More cushion and a little wider seat !

Pros: Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met.

Pros: Good seats, friendly staff, quick boarding.

Cons: free snacks

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Cons: Still don’t have my luggage yet

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Great airline

Cons: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Pros: I got an aisle seat right near the bulkhead with so much leg room. There were so many free amenities. It was the biggest plane I'd ever seen - very well kept and clean. Crew was nice and quick with service.

Pros: Somewhat

Cons: Food

Pros: Great

Cons: Everything was fine

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: When its rain we shouldn’t walk to the air plain

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Cons: Sorry the attitude to help people after a cancelled flight is sucks,

Pros: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers

Cons: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area

Pros: Very nice crew

Cons: The boarding process, better seats, outdated entertainment system, & slow Baggage delivery .

Pros: The food was good, the crew was friendly, and the plane was clean.

Cons: flight out of Ghana was delayed by 2 hours.

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Cons: The plane is so old..,

Pros: Crew was great!

Pros: Great to go through customs in Dublin so the landing at home is easy.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Pros: Crew and new, spacious aircraft

Cons: Nothing in particular.

Cons: flight was late.