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Pros: The usual good job done by SW. One excessively peppy flight attendant but that's better than an ogre.

Cons: The 24-hr check in procedure often doesn't work smoothly even though I have the page up and ready. Probably mostly operator error but it is nearly impossible to find the check in page from "My Account" or "My Trips". I wish SW would make that easier to find.

Always a pleasure

Pros: Southwest is my go to airline if they are traveling to my destination. As always everything was great

Pros: The Southwest crew always seems to be having a good time. Today, they were exceptionally happily as they gave out solar eclipse themed snack packs. I had the chance to fly other airlines recently because Southwest does not fly to the location where I was going, which was a jolting reminder of how much less pleasant other airlines are. Clearly, your company is doing something right.

Cons: Everything was great.

On time, clean plane, nice staff

Pros: On time, clean plane, nice staff

Pros: It's Southwest that all that has to be said.

Southwest was fast and easy

Pros: I liked the free wifi on the plan that I can attach my phone or tablet to watch movies and TV for free. I liked the stewardess humor and friendly service.

Cons: Nothing really.