Guest reviews
Overall rating
8.4
Excellent
Based on 8,855 reviews
Overall
8.7
Boarding
8.7
Comfort
8.5
Crew
9.0
Entertainment
8.0
Food
7.9
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Southwest traveller reviews
Pros
"Good crew and great entertainment!!"
"Easy, efficient and friendly crew!"
"Flight arrived 25 minutes early!."
Cons
"Flight was delayed :45 minutes"
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
free checked
great flight
flight crew
checked bags
early arrival
hour delay
friendly staff
ahead of schedule
flight attendants were great
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10.0
Excellent like normal-2
Pros: Being able to change tickets and onlly pay the difference
Cons: plane normally pretty full and extra tight when heavier person next to me
review from
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10.0
Excellent like normal-1
Pros: Being able to change tickets and onlly pay the difference
Cons: plane normally pretty full and extra tight when heavier person next to me
review from
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4.0
delayed 3 times
Cons: delayed 3 times up to 2 hours then advanced take off time after we went to restaurant to get food, and had to rush to get on the plane.
review from
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7.0
Cons: flight was late, no drink service
review from
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9.3
Pros: Crew was nice
Cons: I got sick cause of turbulence
review from
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10.0
Pros: I could watch live tv for free
Cons: Tv lagged
review from
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10.0
Pros: Southwest is the way to go!
review from
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5.3
Lost my bag
Pros: Flight crew was good and courteous. .plane left on time arrived on time.
Cons: Ground crew lost 1 of my bags, even though it was a direct flight. I am reminded why so many people try to carry their bags on to a plane today.
review from
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10.0
Pros: Smooth flight and very professional staff. I would definitely fly Southwest again.
review from
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8.4
Love Southwest
Pros: Great flight, experience with the crew and baggage handling. I like the newer kiosks for baggage tagging. Southwest is my go-to airline.
Cons: I was surprised the cabin was not as clean when we boarded as other times I have flown Southwest. There was some trash on the floor and in my seat pocket.
review from
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8.6
Pros: Great crew and on time.
Cons: Live tv kept freezing
review from
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10.0
I LOVE SW!!!
Pros: EVERYTHING including FREE bags AND NO charge to change flights
review from
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10.0
Excellent like normal-2
Pros: Being able to change tickets and onlly pay the difference
Cons: plane normally pretty full and extra tight when heavier person next to me
review from
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10.0
Excellent like normal-1
Pros: Being able to change tickets and onlly pay the difference
Cons: plane normally pretty full and extra tight when heavier person next to me
review from
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9.3
Pros: Crew was nice
Cons: I got sick cause of turbulence
review from
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10.0
Pros: I could watch live tv for free
Cons: Tv lagged
review from
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10.0
Pros: Southwest is the way to go!
review from
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10.0
Pros: Smooth flight and very professional staff. I would definitely fly Southwest again.
review from
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8.6
Pros: Great crew and on time.
Cons: Live tv kept freezing
review from
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10.0
I LOVE SW!!!
Pros: EVERYTHING including FREE bags AND NO charge to change flights
review from
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7.0
Cons: flight was late, no drink service
review from
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8.4
Love Southwest
Pros: Great flight, experience with the crew and baggage handling. I like the newer kiosks for baggage tagging. Southwest is my go-to airline.
Cons: I was surprised the cabin was not as clean when we boarded as other times I have flown Southwest. There was some trash on the floor and in my seat pocket.
review from
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4.0
delayed 3 times
Cons: delayed 3 times up to 2 hours then advanced take off time after we went to restaurant to get food, and had to rush to get on the plane.
review from
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5.3
Lost my bag
Pros: Flight crew was good and courteous. .plane left on time arrived on time.
Cons: Ground crew lost 1 of my bags, even though it was a direct flight. I am reminded why so many people try to carry their bags on to a plane today.
review from
Flight status
Southwest route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
829
Cancun
CUN
Fort Lauderdale
FLL
308
Cancun
CUN
Houston
HOU
3924
Fort Lauderdale
FLL
Havana
HAV
303
Fort Lauderdale
FLL
San Jose
SJO
3925
Havana
HAV
Fort Lauderdale
FLL
3953
Havana
HAV
Tampa
TPA
413
Punta Cana
PUJ
Fort Lauderdale
FLL
3952
Tampa
TPA
Havana
HAV
5255
Houston
HOU
Mexico City
MEX
110
Los Angeles
LAX
Puerto Vallarta
PVR
885
Los Angeles
LAX
San José del Cabo
SJD
2831
Mexico City
MEX
Houston
HOU
109
Puerto Vallarta
PVR
Houston
HOU
1214
San José del Cabo
SJD
San Diego
SAN
1632
Fort Lauderdale
FLL
Oranjestad
AUA
1857
Fort Lauderdale
FLL
Nassau
NAS
305
Houston
HOU
Cancun
CUN
1858
Nassau
NAS
Fort Lauderdale
FLL
273
Montego Bay
MBJ
Orlando
MCO
272
Orlando
MCO
Montego Bay
MBJ
318
Fort Lauderdale
FLL
Cancun
CUN
341
Cancun
CUN
Los Angeles
LAX
108
Houston
HOU
Puerto Vallarta
PVR
112
Houston
HOU
San Jose
SJO
340
Los Angeles
LAX
Cancun
CUN
822
Punta Cana
PUJ
Baltimore
BWI
111
Puerto Vallarta
PVR
Los Angeles
LAX
1213
San Diego
SAN
San José del Cabo
SJD
886
San José del Cabo
SJD
Los Angeles
LAX
304
San Jose
SJO
Fort Lauderdale
FLL
1203
San Jose
SJO
Houston
HOU
630
Santa Ana
SNA
San José del Cabo
SJD
1608
Cancun
CUN
Baltimore
BWI
1134
Atlanta
ATL
Cancun
CUN
1633
Oranjestad
AUA
Fort Lauderdale
FLL
918
Baltimore
BWI
Montego Bay
MBJ
821
Baltimore
BWI
Punta Cana
PUJ
1013
Belize City
BZE
Houston
HOU
1135
Cancun
CUN
Atlanta
ATL
219
Cancun
CUN
Chicago
MDW
739
Newark
EWR
Chicago
MDW
412
Fort Lauderdale
FLL
Punta Cana
PUJ
3005
Houston
HOU
Belize City
BZE
870
Houston
HOU
San José del Cabo
SJD
1696
New York
LGA
Houston
HOU
1100
New York
LGA
Chicago
MDW
970
Montego Bay
MBJ
Baltimore
BWI
1024
Montego Bay
MBJ
Fort Lauderdale
FLL
218
Chicago
MDW
Cancun
CUN
764
Chicago
MDW
Newark
EWR
4911
Chicago
MDW
New York
LGA
3007
San José del Cabo
SJD
Houston
HOU
631
San José del Cabo
SJD
Santa Ana
SNA
583
Fort Lauderdale
FLL
Montego Bay
MBJ
3243
Atlanta
ATL
Pittsburgh
PIT
3243
Boston
BOS
Atlanta
ATL
409
Baltimore
BWI
West Palm Beach
PBI
852
Denver
DEN
Boise
BOI
64
Houston
HOU
Dallas
DAL
1439
Las Vegas
LAS
Santa Ana
SNA
4446
Los Angeles
LAX
Denver
DEN
1072
Los Angeles
LAX
San Francisco
SFO
224
Chicago
MDW
Charlotte
CLT
2375
Chicago
MDW
Oakland
OAK
3287
Chicago
MDW
Norfolk
ORF
948
West Palm Beach
PBI
Islip
ISP
2443
San Diego
SAN
San Francisco
SFO
1071
San Francisco
SFO
Los Angeles
LAX
1845
San Francisco
SFO
San Diego
SAN
1238
Atlanta
ATL
Punta Cana
PUJ
1115
Houston
HOU
Montego Bay
MBJ
1043
Montego Bay
MBJ
Chicago
MDW
1042
Chicago
MDW
Montego Bay
MBJ
1239
Punta Cana
PUJ
Atlanta
ATL
1116
Montego Bay
MBJ
Houston
HOU
1607
Baltimore
BWI
Cancun
CUN
1999
Punta Cana
PUJ
Chicago
MDW
1514
Oakland
OAK
Burbank
BUR
1215
Fort Lauderdale
FLL
George Town
GCM
618
Fort Lauderdale
FLL
Providenciales
PLS
Top airports served by Southwest
- Chicago Midway Airport (MDW)
- Las Vegas McCarran Airport (LAS)
- Dallas Love Field Airport (DAL)
- Denver International Airport (DEN)
- Baltimore/Washington Airport (BWI)
- Phoenix Sky Harbor Intl Airport (PHX)
- Houston Hobby & other airports Airport (HOU)
- Los Angeles Airport (LAX)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Orlando Airport (MCO)
- Oakland Airport (OAK)
- Lambert-St Louis Airport (STL)
- San Diego Airport (SAN)
- Nashville Intl Airport (BNA)
- Fort Lauderdale Airport (FLL)
Southwest contact information
- WN IATA code
- +1 800 435 9792 Call
- southwest.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
