Recent reviews
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- Negative
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7.3
Plane had a maintenance issue that sent us back to the gate and he captain was up front with it and informative. Ground staff took care of those that may miss a connecting flight and moved them to other flights or changed their flights to a later one at BUR. Excellent ground, cabin and flight crew. Flight itself went off without issue. Nothing.
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2.0
The cancelled flight once arrived at BWI. Got home waaayyyyyyyyyyyyy to late for an elderly woman driving at night.
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10.0
No hassle. You know what you are paying for and they are generally timely and get you where you are going with no extra strings charges and fees. If possible I will always preference flying Southwest.
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6.0
I liked one flight attendant who was kind and quick to help me clean up hot cocoa that her coworker accidentally caused me to spill on my clothes, book, in my purse, on my seat and fully onto my lap. I didn't like that the flight attendant who accidentally knocked me while walking down the aisle never apologized for hitting my arm and making my full cup of hot cocoa spill. I felt like she was giving me an annoyed face because I sat on the edge and am a big girl. I'm not that big. I'm sorry the flight was full and I sat there, but Ive never felt like people were looking at me before or judging me. I'm really not that big. Her never apologizing and being annoyed when walking by me made me sadly self conscience. The other flight attendant truly went above and beyond helping me. I've never felt body shamed or like people were judging me until this flight, though. That was sad to experience.
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6.0
I love that my bags fly for free. I don't like flying SWA when the flights are full because the seats seem tight. I have a SW credit card though so I love using points for flights.
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6.0
No beverage service with flight, wait at gate upon arrival for other plane, and lack of air flow in cabin/warm.
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8.0
Freindly attendants, drinks and snacks clean plane, comfortable seats Not a fan of open seating with groups, but B group got seats together. I know it's not changing ever but it is the line trade off. Center seats always go last. Always awkward.
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8.3
Free bags, snacks and drinks, newish planes. Not a fan of open seating with groups, but B group got seats together. I know it's not changing ever but it is the line trade off. Center seats always go last. Always awkward.
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10.0
All fine.
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10.0
Everything fine.
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10.0
No hassle. You know what you are paying for and they are generally timely and get you where you are going with no extra strings charges and fees. If possible I will always preference flying Southwest.
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8.0
Freindly attendants, drinks and snacks clean plane, comfortable seats Not a fan of open seating with groups, but B group got seats together. I know it's not changing ever but it is the line trade off. Center seats always go last. Always awkward.
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8.3
Free bags, snacks and drinks, newish planes. Not a fan of open seating with groups, but B group got seats together. I know it's not changing ever but it is the line trade off. Center seats always go last. Always awkward.
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10.0
All fine.
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10.0
Everything fine.
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2.0
The cancelled flight once arrived at BWI. Got home waaayyyyyyyyyyyyy to late for an elderly woman driving at night.
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6.0
I liked one flight attendant who was kind and quick to help me clean up hot cocoa that her coworker accidentally caused me to spill on my clothes, book, in my purse, on my seat and fully onto my lap. I didn't like that the flight attendant who accidentally knocked me while walking down the aisle never apologized for hitting my arm and making my full cup of hot cocoa spill. I felt like she was giving me an annoyed face because I sat on the edge and am a big girl. I'm not that big. I'm sorry the flight was full and I sat there, but Ive never felt like people were looking at me before or judging me. I'm really not that big. Her never apologizing and being annoyed when walking by me made me sadly self conscience. The other flight attendant truly went above and beyond helping me. I've never felt body shamed or like people were judging me until this flight, though. That was sad to experience.
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6.0
I love that my bags fly for free. I don't like flying SWA when the flights are full because the seats seem tight. I have a SW credit card though so I love using points for flights.
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6.0
No beverage service with flight, wait at gate upon arrival for other plane, and lack of air flow in cabin/warm.
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