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Cons: Everything

Cons: Flight attendants talked too much

Cons: Informing the people that the flight was full and Covid-19 measures was not in effect.

Pros: Nothing

Cons: Don’t load a full plane only to make everyone wait for 17 connecting passengers. We sat on the plane for over an hour before leaving.

Cons: Flight was completely full, took forever to leave the origin, and arrived more than 1 hour late!

Cons: Bad turbulence

Pros: had a row to myself

Cons: I greeted the staff as I got on, I wasn't greeted before that though. On top of this we boarded late and then we didn't even make it to San Fran, instead we got to Oak. Now the weather Southwest can't control, but they should have given us payment to be able to make it to our accommodations. I don't have money just lying around to be left at a place I wasn't expecting to be left at and then pay a taxi to get across the bay to my house.

Pros: The condensed boarding in increments of 10

Cons: The flight was completely full! We are in a pandemic. This alone makes me want to fly Delta for their consideration for people’s safety.

Cons: Tell passengers to air in the seats until their two is ready to exit. Don’t crowd in the aisles and try to get off the plan first of you are seated in the back

Pros: Nothing

Cons: On time please

Cons: The staff was rude, inconsiderate and allowed multiple passengers to sit in a sauna. At one point after multiple people had complained both staff members grabbed jackets and said they were going to turn up the heat because they were cold. Multiple people stated they were sweating so much they were wet. Also, social distancing is a joke with southwest.

Cons: Crew did not ensure passengers unloaded row by row and just allowed members in the back to attempt to rush past front row passengers

Pros: Getting home less than 6 hours late.

Cons: Check in procedures made us miss our flight. Many hundreds of people in line in De ver wrapping around the whole upstairs. When we got on the flight we sat for 35 minutes due to lack of ground crew.

Cons: The boarding process is terrible

Pros: The flight was delayed and they did not enforce the rule for everyone to wear masks while on the plane.

Cons: They could make sure that racist anti maskers are not allowed to board and fly when they do no comply with the rules.

Pros: Crew was nice

Cons: Wi-Fi was terrible

Cons: I made sure to have enough time from slc to den then to yyc. But flight to Denver got moved back 5 hours or more. Told the ticket person I am taking SWA to Denver so I could still make YYC. She said no problem and made the change but then deleted me to yyc. I just barely made the next flight to yyc after talking to the Denver agent for 20 minutes. All good to yyc and she did great

Cons: Deboarded and boarded 3x. Total shi* show.

Cons: A on time flight.

Pros: Attendants greeting on plane were nice.

Cons: the attendants did NOT explain to those going on to Dallas that we had to deplane and get back on and then told us that it was a different plane and gate. I could very well have missed the flight. The process was NOT explained whatsoever.

Cons: Mask NAZIS. Illogical