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Pros: The food was very good and inflight entertainment was excellent.

Cons: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: No issues

Cons: Everything is good

Pros: Everything.

Cons: Nothing.

Cons: The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything.

Pros: Amazing crew

Pros: I liked the free "meal". I chose the cheese. Reminds me of airlines 15 years ago.

Cons: Main cabin is not built for people 6 feet tall. My body feels awful after sitting in those seats for 5-6 hours. Reclining causes the seat to shift forward, creating even LESS leg room!

Pros: I appreciate the choice of snacks.

Cons: The coffee served on the flight was lukewarm.

Pros: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Cons: Disgusting food. Price gouging for checked baggage. Surly attitudes.

Pros: Super friendly

Cons: Maybe a hot meal?

Cons: No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.

Pros: Efficient check in and polite crew.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Everything works and quick to get to destination.

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Cons: New variety of food

Pros: Everything was great thanks

Cons: Perfect trip

Pros: Crew was very pleasant and kind

Cons: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Cons: Three hours departure delay from Munich to SFO

Pros: The take off and landing was peaceful and on time

Cons: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Pros: No issues

Cons: Everything is good

Cons: Cabin temperature was too warm

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Pros: Nice seat I got.

Cons: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Cons: Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights.

Pros: I appreciate the choice of snacks.

Cons: The coffee served on the flight was lukewarm.

Pros: The crew was kind.

Cons: I sat in the last row, in the window seat, except there was no window at all. It was the only area of the plane without a window. The seat did not recline, and there was no window. It was claustrophobic to say the least.

Pros: When i asked for a window seat at the gate, i was provided one in the comfort zone. Very impressed and pleased. However, the remaining two segments were the opposite. Staff at the gate did not assist in any way for the remaining two flights.

Cons: The flight from Bend to Seattle was delayed a couple times and caused us to arrive when our connecting flight was already boarding. Luckily we were able to make the main flight on the trip.

Pros: Crew friendly, attentive.

Cons: Baggage connection between Delta and partner KLM not made and luggage left in Atlanta.

Cons: Flight delay

Pros: No

Cons: The flight was delayed almost 6 hours, the crew was rude and the “comfort +” seats had very little leg room .

Pros: Good crew, my seat did NOT recline.

Cons: Plane was somewhat crowded.

Cons: We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew.

Pros: Professional crew, Good service , comfortable seating, fine entertainment.

Cons: First time traveling abroad, it was a unique experience and a learning one.

Pros: Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination.

Pros: Nothing remarkable

Cons: Delta was ordinary

Pros: 2 free checked bags

Cons: Very long wait time.

Cons: We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: Price

Cons: Use jet bridge instead of bus gate

Pros: Excellent crew, good food & movie selection.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: Everything works and quick to get to destination.

Pros: Friendly crew

Pros: The crew was kind.

Cons: I sat in the last row, in the window seat, except there was no window at all. It was the only area of the plane without a window. The seat did not recline, and there was no window. It was claustrophobic to say the least.

Pros: Delta flight are always comfortable.

Cons: Not having a 3 hour delay.

Pros: Crew very helpful and accommodating.

Cons: The flight was delayed almost an hour due to inclement weather in the originating city. The Delta personnel explained the situation and did all they could considering the circumstances.

Cons: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.

Pros: Price

Cons: Use jet bridge instead of bus gate

Pros: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.

Cons: Nothing to complain about. Everything was outstanding.

Pros: Food taste

Cons: No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time.

Pros: :(

Cons: :(

Pros: Correct timetabling and on time schedule Decent crew with high standard service wish you more success and further upgrade in your status to be as you deserve one of the best airline globally..!

Cons: Correct timetabling and on time schedule Decent crew with high standard service wish you more success and further upgrade in your status to be as you deserve one of the best airline globally..!

Cons: No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.

Cons: My wife and I paid for a better seat, (online) but when we boarded they told us that was impossible. They kept our money !!!

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: very nice crew

Cons: my baggage was lost

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Cons: The plane is so old..,

Pros: The crew was very friendly and responsive and the flight left right on time.

Cons: The food was not good and there was very little in way of tv entertainment.

Cons: Legroom

Pros: Yes

Pros: Good service on the plane, the food was good and the seat was very comfortable.

Cons: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: Super uncomfortable seats (the most ever) No personal tv/entertainment.

Cons: My wife and I paid for a better seat, (online) but when we boarded they told us that was impossible. They kept our money !!!

Cons: More organized boarding process

Pros: Yes