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Pros: Not much

Cons: Being on time. Trapped in plane for 2 hours

Pros: Great crew.

Cons: More food choices, but what we had was good.

Pros: Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately.

Cons: No US carrier seems able to master smooth boarding without standing waits.

Cons: Aircraft was too warm. Needed more air!

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Cons: Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude.

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Pros: The service was excellent. They are very helpful and friendly.

Cons: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Cons: Flight got cancelled

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: It was very comfortable and pleasant.

Cons: Could be a little better the service, the dinner was late

Pros: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Cons: For me this part is not applicable

Cons: Our request for vegetarian meals got lost after a glight was cancelled.

Pros: The crew was very friendly.

Cons: No wifi on a 9 hour flight. Takes a long time to get another round of coffee.

Pros: Not much

Cons: The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is.

Pros: Food and price

Cons: On time departure

Cons: Punctuality

Pros: All was well from checking in to baggage claim.

Cons: A delay of about 20 mins

Cons: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Pros: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Cons: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: Yes

Cons: Was excellent

Pros: Great crew, easy process overall

Cons: Make 1st class cheaper and give free wifi!

Pros: The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC.

Cons: I honestly cannot think of anything.

Pros: Not much

Cons: Being on time. Trapped in plane for 2 hours

Cons: We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding.

Pros: Seat was not comfortable

Cons: Seats

Cons: Row was very crowded. Seats much too close together.

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Pros: Nothing

Cons: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Pros: Nothing

Cons: All

Pros: Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately.

Cons: No US carrier seems able to master smooth boarding without standing waits.

Pros: After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes.

Pros: Safe and fast journey.

Cons: Vegan Options for snacks

Pros: The food

Cons: Boarding process. Waiting gate was small for the plane we were using

Cons: Seat legroom

Pros: it is a nice program it's wonderful for flying out good price on for totally is excellent website

Pros: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Cons: Everything was OK

Cons: It was a very long flight and the leg room is too small especially for a very tall person.

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Cons: It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally.

Pros: Crew was nice, seats were comfortable

Cons: I enjoyed the flight

Pros: N/A

Cons: N/A

Cons: If baggage claim was faster

Cons: Punctuality

Pros: Food and price

Cons: On time departure

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Cons: Fix the damn KIOSKS at Vienna!

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Cons: Good

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Pros: Another fantastic trip with Turkish Airlines. Everything from their membership in Star Alliance, to their awesome customer service, to their fantastic tasting food.

Cons: Great service, friendly team and most importantly great food

Pros: Confort was minor but ok

Cons: The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!

Pros: Boarding was on time and we arrived early. The staff was also very friendly

Pros: The gate agents and flight crew were very accommodating.

Cons: I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport.

Pros: The plane was brand new!

Cons: Every time my husband and I fly our seats get changed from our original picks. I make sure the tickets are linked and they still move us. Very irritating not sitting together especially when you take the time to ensure it doesn't happen.

Pros: The aircraft

Cons: No overbooking next time!

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: I liked that pillows, blankets and headphones were provided.

Cons: Boarding was a cluster (mainly because the lines were unorganized).

Cons: Real time information about departure and gate info for delayed flight would have been helpful

Cons: If baggage claim was faster

Pros: The aircraft was relatively new and well appointed.

Cons: Service with a frown by half the staff. Took away headphones that I had stowed aside for a later time while taking a nap and gave it to another passenger - on a long haul business class flight. Poor service culture. Outbound flight was terrible. Six hour delay. No apologies. Rude telephone staff.

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Service and the price!

Cons: Lots of things but I’m sure TAP it’s working on this!

Cons: Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped

Cons: When late, pls help passangers.with no helpfull people dont work

Pros: Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly.

Cons: The boarding area in Lisbon is very congested and disorganized.