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Pros: Chief of the cabin

Cons: Terrible customer service. Attention to disable customers is null. They literally torture the disable passengers. Very rude and insulting wheel chair staff.

Pros: Personnel dans l’avion très agréable

Cons: A l’enregistrement la personne qui s’occupait de l’enregistrement des bagages était très arrogante. Elle a refusé de mettre tous mes bagages dans la soute cette demande était justifié par le fait que j’avais un bébé et une escale à Lisbonne.

Pros: Nothing

Cons: Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con

Pros: Nice seat (I paid €48 euro for more legroom) and the food was decent and the movie selection good.

Cons: TAP's boarding procedure is a bit of a mess. We had to wait an extended period of time to board and no information was given. Also keep in mind you have to pay extra for luggage, which is a real deal-breaker when traveling for extended periods of time.

Cons: Why do I continue to subject myself to American Airlines and their horrid equipment, late, delayed or cancelled flights? The ABSOLUTE worst carrier in the country. Without question.

Cons: Pilots could have at least tried to talk to passengers on what was causing delays. Just silence

Pros: Crew was nice and helpful and flight was smooth. The movie made the trip even better.

Cons: Nothing

Pros: Seats were pretty comfortable. We were allowed to deplane down a staircase off the back of the plane. Very cool.

Cons: N/A

Cons: Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes.

Cons: Food

Pros: The crew was friendly

Cons: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Cons: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Pros: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.

Cons: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.

Pros: Crew was great. Phenomenal even.

Cons: Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me...

Cons: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Cons: Actually making the flight

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Great plane and staff

Cons: Delayed

Pros: Fantastic crew!

Cons: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Pros: Everything except delay

Cons: Nil

Pros: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Cons: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Pros: Flight attendant served snacks and drinks in less than hour’s flight. Well done!

Pros: Great organization, very efficient

Cons: Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777.

Pros: The crew was amazing

Cons: Flight was a bit delayed

Cons: Need more leg room. Cramped for 8 hours is not a good thing

Cons: Need more leg room

Pros: My fellow passengers.

Cons: Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence.

Cons: They changed our boarding gate three times

Pros: There was an empty seat next to mine and that made the trip bearable!

Cons: More comfortable seats and ample food selection (especially for snacks).

Pros: Crew was friendly. First class seats fully reclined.

Cons: I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired

Pros: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.

Pros: Convenient seats in A-380

Cons: Drinks were good, but food was bad

Pros: The crew was friendly

Cons: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Pros: Very Organised and punctual

Pros: Fair

Cons: Have a wheel chair waiting for me on arrival at Lima , Peru. Our plane arrived by 1 am. And felt kind of lost :/

Cons: I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you.

Cons: Full hour to drop our bags at ticketing. Otherwise great.

Cons: Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️

Cons: Children children children.....

Pros: Crew as usual very kind

Cons: They put me on stand by because flight was overbooked

Pros: The crew was very accommodating

Cons: Entertainment system was old and with few choices

Cons: Movies , Wi-Fi , Live Shows

Pros: Arrived on time.

Cons: Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat.

Cons: Tell me i would misst the next flight and that my beg will not go to the final airport.

Cons: Really hard to get boarding passes online

Cons: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Cons: Actually making the flight

Cons: Children children children.....

Cons: On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!

Pros: Crew was amazing. Good food. Comfortable seats

Cons: Music options along with the movies

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Pros: Fantastic crew!

Cons: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Pros: The food was fine to abv

Cons: The wait time was extremely long and would be even longer when going back to Boston

Cons: Over 2 hours late, and this flight has been late 6 of the last 7 days

Pros: Got where I was going safely and on time :). Decent leg room, food, comfortable seats.

Cons: No sound in TV, and no way to adjust subtitle languages (that I could ding). Pretty long delay standing in line to board.

Pros: Newer planes, good service

Cons: The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros.

Cons: Long Delay

Pros: The aircraft was relatively new and well appointed.

Cons: Service with a frown by half the staff. Took away headphones that I had stowed aside for a later time while taking a nap and gave it to another passenger - on a long haul business class flight. Poor service culture. Outbound flight was terrible. Six hour delay. No apologies. Rude telephone staff.