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Pros: General flight journey

Pros: The friendliness of the crew

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Cons: If I knew how to recline my seat earlier. I did try several times

Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.

Pros: yes

Cons: food

Pros: Good crew. Pretty new and clean airplane.

Cons: I would like to know and would have booked A little more than 2 hours time in transiting at the airport; since we had to wait and retreive our luggage, re-check in, get boarding pass, and go through security checkpoint again.

Pros: We did not crash

Cons: I was bumped from an earlier flight to a later flight with no notification

Pros: My three LATAM flights were all on-time, well-piloted and efficiently run. They are not responsible for airport-related issues in Lima. Taking off at over 11.00 feet and landing at sea level must be like having most of the air leak out of your tires while driving, but these guys take that in stride.

Cons: Gate assignments in Lima tend to change and be posted late, but this is not under LATAM control.

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Cons: Head support for 6 feet plus people on seats would be good

Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Cons: Wider seats, more leg room

Pros: Quick flight

Cons: Coffee or beverage service would have been a nice touch.

Pros: I liked the entertainment

Cons: It was great

Cons: The Airbus 330 is onder Verizon with classic beats with less place and pedals. Also the personal screens are far outdated

Pros: The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”

Cons: They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!

Pros: A good airline- I will use them again!

Pros: on time, food

Cons: I asked male attendant for pillow and blanket , he said no!!!!!!!!!!! foot rest would not stay in upright position, I could not remove remote from back of chair, outlet for headphones was broke.

Cons: Boarding was very slow.

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Pros: Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal.

Pros: Everything aside from the food and cabin atmosphere.

Cons: Food and cabin atmosphere. The cabin felt very stuffy and warm.

Pros: Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable.

Cons: The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers.

Pros: The crew was amazing

Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.

Cons: Delays, took my hand luggage into the hold,

Pros: The crew are amazing! Attentive and friendly.

Cons: The seats could have been bigger.

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.

Cons: Seats were not comfortable, even in Comfort + seating isle.

Pros: Everything was great

Cons: N/A

Pros: The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding.

Cons: I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated.

Cons: Excelente aerolínea

Pros: I was traveling with a baby alone and crew was very supportive

Cons: Food

Pros: Everything about the flight was perfect.

Cons: Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!

Pros: The crew was o.k.

Pros: Leg room

Cons: Boarding was very slow.

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Cons: If I knew how to recline my seat earlier. I did try several times

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Pros: Old school crew were fantastic and made this a great flight - which is so atypical for BA these days.

Cons: Tired old planes need refurbishing. Food and IFE can’t compete with carriers like Qatar or even Finnair or American.

Pros: Entertainment was good.

Cons: The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight.

Pros: Crew were nice, good enough selection of entertainment. Quick disembarking

Cons: Seat not super comfortable. Had room, but the lack of armrest being able to move fully up, and the fixed position of the sides of the headrest were frustrating.1

Pros: BAc- great brand and very professional.

Cons: Nothing for me

Pros: Nice crew. Stable flight.

Cons: No gluten free snack options.

Pros: The entertainment system was good and they had free text messaging through the plane’s wifi network.

Cons: The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor.

Pros: Crew were great, on time, helpful, friendly.

Cons: Worst first class service. Only came by twice in two hour flight

Cons: No delays

Pros: The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly.

Cons: Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also.

Pros: It was a fairly short flight. Seats were comfortable and the entertainment system worked

Cons: Flying out of long beach or santa Ana because lax is a zoo

Pros: Great Crew

Cons: Slight departure delay - no big deal

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Cons: The plane was very hot

Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Pros: The crew

Cons: Seat comfort