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Pros: Air. France usual

Cons: No lights working on plane. Couldn't read or do work WiFi wasn't working either

Pros: Crew very professional

Cons: Boarding was a little confusing

Pros: crew was great, seats were comfortable

Cons: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine

Cons: Plane is old and entertainment facilities are no longer appropriate

Pros: The food was good

Pros: yes

Cons: food

Pros: Nice hosts. Good seats. Delicious food. Smooth flight.

Pros: Easy and quick flight. Crew was nice and helpful

Cons: We were about 15 min late

Cons: Our luggage was lost and the flight was 1.5 hours late.

Pros: Easy boarding, friendly crew, good food

Cons: Nothing to report

Cons: At boarding a member of the check in ground staff was extremely rude to my travel companion.

Pros: The price!

Cons: Internet connection.

Cons: Leg room

Cons: I am still waiting for flight to DFW.. I

Pros: Left on time. Crew polite. Boarding and exiting done quickly and efficiently.

Cons: Probably some of the most cramped seats I've been in. Very little legroom.

Pros: Going my flight was delayed almost 4 hours and my connecting flight was canceled. Had to stay over night in the airport. I was able to book another flight and make it to my destination. But had to wait for the next flight to bring my baggage.

Cons: Coming back my flight was good . I have no complaints.

Pros: The flight was 90 minutes late

Cons: On time performance

Cons: Due to flight delay I missed my connecting flight, was downgraded, didn’t get my meal and was late arriving.

Pros: Al the amenities were provided.

Cons: In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles.

Pros: The landing was super smooth! Compliments tip the pilate:-)

Cons: N/A

Pros: Yes

Cons: Everything was good

Cons: Travelled business class and was ace experience

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: The crew was efficient. They seemed to care about the passengers' comfort. Also, even though the flight left late, they made up the time while in the air. They are the reason with I gave the excellent rating, despite some other misgivings.

Cons: Lufthansa food service seems to have been deteriorated somewhat over the recent past. Especially the snack before landing seems laden with mayo (plain bread might have been better!).

Pros: Booked a flight to Italy in economy section and was worried that it would be a difficult and uncomfortable flight. However it exceeded my expectations and never felt that I was in the economy section. They provided excellent service and made sure you were comfortable and attended to. Would recommend

Pros: Everything

Cons: The best

Cons: Having more than one person at the curtesy desk when half the plain’s luggage was left in Germaine

Pros: Crew

Cons: uncomfortable seats, thin seat cushions

Pros: Nice short flight, crew was nice.

Cons: Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well.

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers

Pros: Crew was amazing

Cons: Entertainment and dinner food

Cons: No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point

Cons: It would have better if the flight wasn’t 5 hours late.

Pros: fresh baked bread!

Cons: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Cons: I was at the end of a long flight, so exhausted and feel sea sick. I cannot give good comments for this since it was short but a little bumpy flight , i almost throw up at the end.

Pros: Crew were good

Cons: Delayed departure resulting in missed connection. 2 hours in lineup and ‘service’ from Lufthansa. Rebooked through Zürich with overnight there - had to find own hotel as they said all the ones on their list were booked. Will not be using this airline for a long time ( they lost our luggage for 4 da

Cons: the flight was delayed by about 30-45 minutes

Pros: Crew was great

Cons: N/A

Cons: Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well.

Cons: An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay.

Cons: Almost 3 hours delayed

Pros: NOTHING.

Cons: Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab.

Cons: The craft is a bit old. Harsh landing.

Pros: Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage.

Pros: The comfort of the flight snd kindness of the crew.

Cons: My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected.

Pros: Great crew and prompt boarding.

Cons: Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space.

Cons: Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor.

Cons: My luggage was lost for almost 2 weeks.

Pros: Great food!

Pros: Crew was outstanding

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Cons: Don’t be late

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs