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Cons: Entertainment worked sporadically

Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Pros: The entertainment options were great.

Cons: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.

Cons: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Cons: Not being delayed for 6 hours would’ve been better.

Pros: Nothing

Cons: Plane left an hour late - due to not enough water! American always has some excuse. On an overnight flight where people like to sleep, the pilot shouldn't be making an announcement one and 1/2 hours before landing, waking everyone up! Movie selection is very old.

Cons: Delayed the flight because they sold 1/3 of the seats, not a priority for American operating at a loss.

Cons: Too freakin cold.

Pros: Handing by any cap was great to get us on the plane on time.

Cons: The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight.

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Pros: Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately.

Cons: No US carrier seems able to master smooth boarding without standing waits.

Pros: Pilot and staff were informative and great

Cons: I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip

Cons: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Cons: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.

Pros: Crew was very nice and no surprises while boarding at the gate

Cons: You had to pay for snacks or water

Pros: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Cons: Food selection

Cons: The flight was more than 4 hours late making us miss our connections

Cons: No sandwiches for sale just snack boxes

Pros: The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC.

Cons: I honestly cannot think of anything.

Pros: Good food and beverage.

Cons: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Cons: Not having to wait 3 days for my luggage

Pros: They an amazing crew

Cons: They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special

Pros: Excellent crews

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Pros: Yes the crew was great and my veggie meal was great as well

Cons: The flight was delayed, I guess was not the airline fault

Pros: Food was good and healthy.

Cons: Online entertainment didn't work. Crew was rude and unhelpful.

Cons: Full hour to drop our bags at ticketing. Otherwise great.

Pros: Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Fantastic gate agents!

Cons: The food was terrible.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Cons: Better food offerings

Cons: The flight was more than 4 hours late making us miss our connections

Pros: The crew did their best to deal with delay.

Cons: There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home.

Pros: Comfortable (only) because lots of empty seats.

Pros: Chief of the cabin

Cons: Terrible customer service. Attention to disable customers is null. They literally torture the disable passengers. Very rude and insulting wheel chair staff.

Cons: Real time information about departure and gate info for delayed flight would have been helpful

Pros: Nothing

Cons: They don’t even give glass of water in business class. Terrible attention.

Cons: I was not informed the ticket didn’t includes luggage

Pros: The crew was really great and helpful

Cons: Only thing that could have been better was ginger ale.

Pros: The crew was quite pleasant and friendly - very accomodating

Cons: Entertainment system is outdated, the food was only passable. The chocolate was nice

Pros: None

Cons: None hate the experience

Pros: Movies

Cons: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.

Cons: Flight got cancelled

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: You know what you are getting with Delta

Cons: The economy seats were really tiny, this made the flight fairly uncomfortable

Cons: Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air

Pros: Good on flight entertainment

Cons: Tried to select my seat 2 weeks out from flight. Was told by multiple delta employees I can only change at the gate. Was unable to change seat and ended up getting downgraded to middle seat middle row. Rude flight staff that barked at the passengers

Cons: Better food offerings

Pros: Crew was nice.

Cons: My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff

Pros: Pillows, blankets and earphones waiting on the seat and it was a lovely crew. Hurricane Dorian made us late for our connecting flight but we were impressed with the efficiency of a waiting rebooked boarding pass upon arrival.

Cons: Even with an upgraded seat purchase they were uncomfortable and hard to sleep in. This is an ongoing problem on most airlines. One would think that with technology, a better system could be designed...

Pros: Crew very friendly

Cons: The process for getting ready to board was a little chaotic

Cons: The early morning fight was delayed, and I appreciated that TAP notified me ahead of time. However, TAP did not communicate that despite the 2 hour delay, we were required to be at the airport checkin as if the flight was never delayed - and agent dismissed us as late. Only begging got us on flight.

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Pros: Crew was awesome.

Cons: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Pros: Love love love this airlines! I wish the US carriers were like this!