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Pros: Crew great.

Pros: Good crew, as usual with Air France.

Cons: Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes

Cons: We had a short delay

Cons: No entertainment facilities

Pros: Crew

Cons: My flight tickets were mess up and I had to purchase new tickets . Horrible

Cons: Actually making the flight

Pros: Officers in the airport are rude and offensive, racial discrimination.

Cons: Change their employees, arrogant, not professional

Cons: Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours.

Cons: Charlotte lost my bag and will not answer

Cons: We asked if the Cajun chicken (which by the way isn’t anything like Cajun chicken) contained any nuts as one of us in the party is severely allergic, only to wait more than 15 minutes and were told they don’t have an allergen sheet so they don’t know! Pls take food allergies seriously!

Pros: Great Crew

Cons: More room

Pros: Crew was snappy in getting people in plane and checking in carry ons since occupancy had been reached.

Cons: Lack of adjustable headrest on seat.

Cons: Poor food

Pros: Nice hosts. Good seats. Delicious food. Smooth flight.

Pros: Crew was attentive & very nice.

Cons: More smiles !

Pros: smooth flight

Pros: Personnel dans l’avion très agréable

Cons: A l’enregistrement la personne qui s’occupait de l’enregistrement des bagages était très arrogante. Elle a refusé de mettre tous mes bagages dans la soute cette demande était justifié par le fait que j’avais un bébé et une escale à Lisbonne.

Cons: Incoming Delayed & outbound delayed 2 hrs as a result

Pros: New plane, clean, entertainment system was state of the art.

Cons: The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent.

Pros: The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous.

Cons: There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized.

Pros: Super confortable

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Cons: Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot.

Pros: Awesome crew

Cons: More room

Pros: The crew was friendly.

Cons: My reservations were messed up and I had to wait for another flight to my final destination.

Cons: Cramped seats, rude flight attendant

Pros: delayed, switched to another flight, delayed 3 times...crossed the border at 1am...terrible experience overall

Cons: everything

Pros: N/A

Cons: N/A

Cons: Too cold

Pros: The crew was friendly.

Cons: My reservations were messed up and I had to wait for another flight to my final destination.

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Cons: There was wery cold on the plane.

Pros: Crew was nice, seats were comfortable

Cons: I enjoyed the flight

Cons: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

Cons: Food offered in first

Pros: I love all the complementary stuff on flight

Cons: Better ear buds

Cons: DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight.

Cons: Good

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Pros: Just as I expected. And I made my last connection easily.

Pros: very nice crew

Cons: my bagfage was lost

Pros: Convenient seats in A-380

Cons: Drinks were good, but food was bad

Pros: Everything except delay

Cons: Nil

Cons: Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom.

Pros: The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers.

Cons: It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too.

Pros: The service is amazing .. the crew took care of us well.

Cons: Not much .. its a comfortable short flight.

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Cons: Good

Pros: All went right namely the seats but the luggage condition is the worst

Cons: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France

Pros: The entertainment options were great.

Cons: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.

Pros: Great food and friendly crew.

Cons: Seatback system was old and not very functional.

Cons: Really hard to get boarding passes online

Pros: Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding.

Cons: Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless.

Cons: Food and wheelchair service dropping me off at inappropriate place & no wheelchair to continue through passport control to Heathrow express train

Pros: The crew was very helpful. Made sure I was comfortable.

Cons: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall