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Pros: Best airline in the business quick efficient and outstanding service What else can you say

Cons: No reading light in my seat...

Cons: lost baggage

Pros: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Cons: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Pros: Crew gave specific instructions on boarding as to wear to place bags (overhead vs under seat) so even though we boarded toward the end, there was still a place for my bag. I enjoyed the choice of snacks.

Pros: Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided.

Cons: Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another.

Pros: Crew superb

Cons: Better food at a homeless shelter..ugh..

Pros: Direct flight on time

Cons: All good

Cons: 2 hour delay.

Cons: Original flight through Houston was delayed and rerouted through SFO. Then the connecting SFO flight was delayed and missed original flight. Spent 24 additional hours at the airport to catch the next available direct flight. Had an aisle seat but then put between two men who took both armrests for 15 hours.

Cons: United airlines staff were very grumpy

Pros: Great

Cons: Nothing

Pros: Good flight good crew

Cons: Hated the connection from terminal 5 to terminal 3 we should not have to go through the departure lounge this added 10 mins or more into a very tight connection.

Pros: The overall boarding process was great although slightly delayed. The in flight entertainment was great and the plane was clean. The announcements made by the pilot were comforting as we experienced a rough decent.

Cons: The plane was very warm and the flight attendants were not very nice. We had to sit for an extended period of time and when we finally were allowed to get up, the flight attendants were rude when I had to head toward the restroom.

Pros: Boarding

Cons: Tight seats on full flight

Cons: Everything

Pros: On time

Cons: SEAT was not confortable

Cons: Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana

Pros: Good was decent. Didn’t need to schlep big bag of snacks.

Cons: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

Pros: The people

Cons: Trafic

Pros: We finally got to our destination

Cons: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Pros: Fair space

Cons: Head steward with an attitude

Pros: Good service good flight fair food and nice seat.

Cons: Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything.

Pros: The movies.

Cons: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Pros: 10hour flight tine

Cons: Poor coordination during boarding No snacks offered.

Pros: Nice service

Cons: I enjoyed visit via turkey and not long flight. I felt comfort

Pros: Overall the flight experience was very good

Cons: I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy.

Cons: Every thing was good

Pros: Punctuality, service and confort

Pros: Crew service was excellent, food even hetter

Pros: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.

Cons: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.

Cons: There wasn't food or entertainment. Might want to add NA as an option in those categories

Pros: easy enough...

Cons: Too tight, no entertaintment

Pros: On board entertainment

Cons: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

Pros: Excellent service and on time performance.

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Pros: Nothing

Cons: I was overbooked in Addis

Cons: Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time

Pros: Great flight attendants.

Pros: The free drinks.

Cons: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Pros: Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too.

Cons: Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA.

Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Cons: Delayed due to storms etc. Never ideal.

Pros: Spacious seating available/ snack/staff

Cons: No entainment

Cons: Food is bad

Pros: Crew was lovely! Friendly and happy. Well organized and responsive.

Cons: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Pros: Service god

Cons: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

Pros: Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered.

Cons: On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time.

Cons: I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.

Pros: Standard flight and comfort.

Cons: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Cons: Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed.