Pick-up location | Berlin |
---|---|
Car types | Compact, Compact estate car, Economy, Full-size, Full-size estate car, Intermediate, Intermediate SUV, Mini, Premium, Supplier choice |
Hire locations | 280 |
Airport locations | 26 |
Popular agencies | Europcar, Enterprise, Budget, Sixt, Hertz |
Economy | €64/day |
Compact | €70/day |
Intermediate | €88/day |
Full-size | €97/day |
Mini | €70/day |
Premium | €94/day |
Supplier choice | €78/day |
Compact estate car | €79/day |
Intermediate SUV | €92/day |
Full-size estate car | €107/day |
6.0
Good
36 reviewsCleanliness
6.0
Comfort
5.0
Pick-up/Drop-off
6.0
Value for money
6.0
15 locations in Berlin
Locations in Berlin
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Reviews
10.0 Excellent
Sep 2019
Pros:
Everything, specially the convenient pick up-drop off location. Unbeatable price too!Cons:
Nothing at all10.0 Excellent
Sep 2019
Pros:
Betty friedlich Stuff, good conditions , everything was Perfect. Trank you10.0 Excellent
Mar 2019
Pros:
Although the name of the representative slips my mind, I could not have asked for a better experience from the employee at Enterprise. He took the time to connect with me about my trip and ask about me all while completing the transaction in a timely manner.7.6 Good
Feb 2019
Pros:
everything was very simple and clear. No surprise good surpriseCons:
I booked an Opel Corsa or similar, but the similar was a Hyunday that I found really unpleasant to drive. If I had known, I could have spent even more money for a better car...8.8 Excellent
Feb 2019
Pros:
Good car, good serviceCons:
The car category name was misleading instead of mini it was written Economy which looks like compact5.2 Okay
Jan 2019
Cons:
We returned the car after hours, and were charged a ridiculous amount of money for a small scratch on the rim that we hadn't noticed at pickup. It felt like a scam, it took us months to fight it through our credit card insurance. I will not rent from them again.9.2
Excellent
17 reviewsCleanliness
9.2
Comfort
9.2
Pick-up/Drop-off
9.6
Value for money
7.5
23 locations in Berlin
Locations in Berlin
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10.0 Excellent
Dec 2020
Pros:
Staff was super fast and ready for my pickup. The car was incredible. We took the BMW X3 and seriously Considering buying this car! So smooth and the features are incredible. Lots of space.6.0 Good
Oct 2020
Cons:
I chose a car rental for the trip because of the total price, which was 126 euros when booking. I also calculated the cost of fuel approximately 120 euros for a trip of 1300 km, which together is about 250 euros for four people, which was cheaper than a train or plane. When I asked at the counter why there was 303 euros in the account, I was told that I had already paid online and that it didn't matter. Today, my invoice arrived at 303 euros and the amount of the difference was duly deducted from my account in the amount of 177 euros. For the total amount of rent + fuel costs, which is 430 euros, I could travel by plane and cheaper !!!! Show the total price when booking, not some "astimated rental price" witch is around 1/3 of total price at the end...7.2 Good
May 2020
Pros:
Overall the experience with sixt was nice - the car was totally new and comfortable. Although I received a premium-class car, I reserved SUV, but not sedan that I have received. That was unfortunate and rather unexpected, given the size of luggage and the quality of countryside road I was going to.Cons:
I would prefer a faster reaction - if sixt can't guarantee even the car class, then I would prefer an immediate cancellation. When I hear that my car is not available at the counter - that's already late for last minute changes.2.0 Mediocre
Feb 2020
Cons:
I called to Sixt before coming to office and they proved that the car is ready. When I came to the Sixt office Berlin Tempelhof they didn’t give me the car. Moreover they told me that my account is blocked in their system but it is impossible. I had to wait then sent email to their security system and got this response: “ Dear Mr. Povetkin, In reference to your request, please notice that we decided to do not fulfill the reservation mentioned above and so please accept this decision and refrain from further requests regarding this matter”. This is insane and I had to find rapidly another service, that was Europecar and they gave me a car in 5 minutes. Please consider this for further bookings. BR, Dmitriy10.0 Excellent
Jan 2019
Pros:
Location was easy.8.8 Excellent
Aug 2018
Pros:
Good value.Cons:
Phone service is terrible. It is impossible to reach n human on the phone. Also they did not explain that you need a vignette to drive in the Czech Republic or Austria.5.9
Okay
13 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
4.9
Value for money
5.9
10 locations in Berlin
Locations in Berlin
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7.6 Good
Dec 2019
Cons:
Avis charged me more money than I was supposed to pay6.8 Good
Dec 2017
Pros:
LocationCons:
Beware of renting with Budget/Avis outside of the US. I rented a car for the day in Berlin and was charged over $1500 USD in fake damages. The car was checked in in PERFECT condition and they billed my credit card $1523 USD later that day. Sadly, the user reviews about the office in Mitte all indicated the same experience. Wish I had followed the advice to avoid this company, but as a loyal customer, I thought I would be safe. Not this case. I will never use this comany again. To small court claims court we go....9.2 Excellent
Jul 2017
Pros:
Very helpful agent, worked hard to get us what we needed.Cons:
The line took a long time.2.0 Mediocre
Aug 2016
Pros:
ØCons:
Car did not exist. A call was made (no voicemail) from an unknown number at 9pm the night before my reservation. I returned the call several times, only getting an answer at 11am the next day (4 hours before reservation), only to learn that the car was not available. I didn't receive any other notfication -- no email, no voicemail, and no 2nd call. No effort was made to find me an alternative and no compensation was offered -- only to follow up with customer service.6.4 Good
Jan 2016
Pros:
Brand new car. I paid extra 70$ and got diesel.Cons:
I paid for automatic Mercedes but I got Seat. They asked me to translate my driving licence from my embassy though it is in English and used it before in Berlin with priceline and hertz4.0 Okay
Jul 2022
7.6 Good
Dec 2019
Cons:
Avis charged me more money than I was supposed to pay6.8 Good
Dec 2017
Pros:
LocationCons:
Beware of renting with Budget/Avis outside of the US. I rented a car for the day in Berlin and was charged over $1500 USD in fake damages. The car was checked in in PERFECT condition and they billed my credit card $1523 USD later that day. Sadly, the user reviews about the office in Mitte all indicated the same experience. Wish I had followed the advice to avoid this company, but as a loyal customer, I thought I would be safe. Not this case. I will never use this comany again. To small court claims court we go....9.2 Excellent
Jul 2017
Pros:
Very helpful agent, worked hard to get us what we needed.Cons:
The line took a long time.2.0 Mediocre
Aug 2016
Pros:
ØCons:
Car did not exist. A call was made (no voicemail) from an unknown number at 9pm the night before my reservation. I returned the call several times, only getting an answer at 11am the next day (4 hours before reservation), only to learn that the car was not available. I didn't receive any other notfication -- no email, no voicemail, and no 2nd call. No effort was made to find me an alternative and no compensation was offered -- only to follow up with customer service.6.4 Good
Jan 2016
Pros:
Brand new car. I paid extra 70$ and got diesel.Cons:
I paid for automatic Mercedes but I got Seat. They asked me to translate my driving licence from my embassy though it is in English and used it before in Berlin with priceline and hertz1.9
Horrible
7 reviewsCleanliness
1.9
Comfort
1.9
Pick-up/Drop-off
1.9
Value for money
1.9
22 locations in Berlin
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10.0 Excellent
Jun 2019
Pros:
Drop off was very easy and fast.Cons:
It was perfect.2.0 Mediocre
Apr 2019
Cons:
Paid for car but the the branch cancelled reservation. Took over a week to get refund. Do not rent from Europcar - Berlin.4.4 Okay
Apr 2019
Pros:
Nothing. Europcar was horrible.Cons:
I reserved a car online. Europcar charged my credit card over $1000, then ten minutes later sent me an email telling me they had no rental cars available. I waked 30 minutes to the branch only to be told there was nothing they could do. It took them ten days to refund the money. Horrible.2.0 Mediocre
Jan 2017
Pros:
The wanted to insure the car and me to pay more 120 euros2.0 Mediocre
Mar 2022
1.9 Horrible
Sep 2021
10.0 Excellent
Jun 2019
Pros:
Drop off was very easy and fast.Cons:
It was perfect.2.0 Mediocre
Apr 2019
Cons:
Paid for car but the the branch cancelled reservation. Took over a week to get refund. Do not rent from Europcar - Berlin.4.4 Okay
Apr 2019
Pros:
Nothing. Europcar was horrible.Cons:
I reserved a car online. Europcar charged my credit card over $1000, then ten minutes later sent me an email telling me they had no rental cars available. I waked 30 minutes to the branch only to be told there was nothing they could do. It took them ten days to refund the money. Horrible.2.0 Mediocre
Jan 2017
Pros:
The wanted to insure the car and me to pay more 120 euros11 locations in Berlin
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6.0 Good
May 2019
Pros:
The car was broken. A parking proximity sensor was broken and kept going off while driving. I would like a partial refund.7.2 Good
Oct 2017
Cons:
We originally booked the car through Dollar (which is managed by the same location as Hertz) and when we arrived we were informed that we had to accept the additional insurance which would have doubled the price. We cancelled the dollar reservation and re-booked through Hertz at a higher rate to avoid the insurance charges. They gave us the exact same car they were going to give us through Dollar (but now at a high rate). Also, we found several small scratch and dings on the car - when we told the lady at the desk she said not to worry about them but when we brought the car back we were hassled about them. Luckily we had documented everything with pictures and videso when we picked up the car so we avoided extra charges. very annoying car rental experience.6.0 Good
May 2019
Pros:
The car was broken. A parking proximity sensor was broken and kept going off while driving. I would like a partial refund.7.2 Good
Oct 2017
Cons:
We originally booked the car through Dollar (which is managed by the same location as Hertz) and when we arrived we were informed that we had to accept the additional insurance which would have doubled the price. We cancelled the dollar reservation and re-booked through Hertz at a higher rate to avoid the insurance charges. They gave us the exact same car they were going to give us through Dollar (but now at a high rate). Also, we found several small scratch and dings on the car - when we told the lady at the desk she said not to worry about them but when we brought the car back we were hassled about them. Luckily we had documented everything with pictures and videso when we picked up the car so we avoided extra charges. very annoying car rental experience.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
10 locations in Berlin
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2.0 Mediocre
Jun 2017
Cons:
Charged almost 100 more then reservation was for10.0 Excellent
Jun 2017
Pros:
Everything- the guys (at the Budapeshstrasse) ran out of the basic model (no fault of their own, was the system's) but they went above and beyond to provide us another car.Cons:
Nothing2.0 Mediocre
Jun 2017
Cons:
Charged almost 100 more then reservation was for10.0 Excellent
Jun 2017
Pros:
Everything- the guys (at the Budapeshstrasse) ran out of the basic model (no fault of their own, was the system's) but they went above and beyond to provide us another car.Cons:
Nothing10 locations in Berlin
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9.6 Excellent
Dec 2020
Pros:
Staff was very helpful especially since Kayak allowed me to book a pick-up time that was the same at their closing time on Christmas eve! Insane. I was on-time but the door was just locked. The staff saw me and was nice enough to open the door and get me the car. Because these are reservations, not paid-for bookings they easily close a few minutes early if there are no customers, especially on holidays like Christmas eve. Not cool Kayak, that could have been reallyyyy upsetting.Cons:
Kayak.2.0 Mediocre
Dec 2019
Cons:
Do not rent a car from here10.0 Excellent
Oct 2019
Pros:
The rental is fulfilled by Hertz. I am a regular customer at this location and they are very good at everything! I highly recommend this Car Rental Office.10.0 Excellent
Oct 2019
Pros:
The entire experience was excellent10.0 Excellent
Aug 2019
Pros:
Friendly staff. Quick and easy pick up. The car was in perfect condition. Good value for money.8.0 Excellent
Aug 2019
Pros:
Friendly staffCons:
Make sure you pay attention to the vehicle prior to driving away. After drop off I was called by the hire car company about a missing parcel shelf that was not there when I picked up the vehicle.2 locations in Berlin
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2.0 Mediocre
Jun 2020
Cons:
They called me the day before to tell me that there were no cars available and I had to scramble to find another rental car in less than 24 hours. It ended up costing 100Eur more.2.0 Mediocre
Jun 2020
Cons:
They called me the day before to tell me that there were no cars available and I had to scramble to find another rental car in less than 24 hours. It ended up costing 100Eur more.Sunnycars
No score is available
Cleanliness
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Comfort
-
Pick-up/Drop-off
-
Value for money
-
57 locations in Berlin
FLIZZR
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
29 locations in Berlin
Locations in Berlin
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keddy by Europcar
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-
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-
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Value for money
-
17 locations in Berlin
Locations in Berlin
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BUCHBINDER
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-
16 locations in Berlin
Locations in Berlin
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Global Rent A Car
No score is available
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-
Comfort
-
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Value for money
-
14 locations in Berlin
Locations in Berlin
Albrechtstraße 27
+49 30 75650189
Bismarckstraße 42
+49 30 3069590
Budapester Str 39 Europa Center
+49 30 2639 1550
Europaplatz 1
+49 30 20624600
Kapweg 4
+49 30 454 8920
Karl-Marx-Str. 260 Ecke, Delbrückstraße
+49 30 6839980
Kronenstr 18
+49 30 345 059 310
Mariendorfer Damm 197 199
+49 30 7610 8111
Rudower Chaussee 25
+49 30 63925135
Seegefelder Strasse 16 Gegenueber Bahnhof Bln-spandau
+49 30 3539500
Siegfriedstr 64
+49 30 554 404 810
Siegfriedstrasse 49 60 Industrial Area
+49 4903 05577430
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Thrifty
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-
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10 locations in Berlin
Locations in Berlin
Berlin, Europaplatz 1
+49 30 20649328
Budapester Strasse 39
+49 30 2611053
Flughafen Berlin Brandenburg
+49 30 609176748
Friedrichstr. 50-55
+49 30 2424440
Gottlieb-dunkel-strasse 43-44
+49 30 51489300
Kaiserdamm 25a
+49 30 30100723
Otto-franke-strasse 87
+49 30 6782 2857
Schoenefeld Airport
+49 30 609176748
Siegfriedstrasse 168
+49 30 5596164
Unter Den Eichen 71-73
+49 30 85960910
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INTERRENT
No score is available
Cleanliness
-