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Berlin car hire reviews and directory
Enterprise
Enterprise reviews
Car hire locations
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Enterprise
Locations in Berlin
Alt-mariendorf 19-21
+49 30 2007 7120
Am Studio 10
+49 30 6779 8190
Berlin Airport
+49 30 8441 5990
Franklinstrasse 14
+49 30 398 0960
Friedrichstrasse 200
+49 30 200 7390
Hardenbergstrasse 25
+49 30 887 2340
Heilbronner Strasse 1
+49 30 8906 0758
Kapweg 3
+49 30 414 0110
Landsberger Allee 117
+49 30 290 471 000
Langhansstrasse 46
+49 30 2091 6560
Lausanner Strasse 83
+49 30 818 2010
Meeraner Strasse 1
+49 30 577 9970
Rent A Car - Pavillon
+49 30 6341 2960
Seeburger Strasse 10
+49 30 338 9070
- 6.7
- 7.2
- 6.6
- 6.8
- 6.6
Recent reviews
3.6 Mediocre
5 Feb 2016
Price was drastically increased, do not trust the
Pros: Car was new and clean
Cons: Price was not like the price offered online, on a trip it's the most annoying thing
2.0 Poor
10 Sep 2016
Pros: Nothing.
Cons: The office changed (and effectively cancelled) my reservation the day before, calling me several times to negotiate whether I could even have a car. Despite my booking for the day, they told me I could only have a car for four hours or nothing at all. Luckily there are other options in Berlin. Not a particularly meaningful reservation.
4.8 OK
10 Mar 2016
Poor Service
Pros: None of it!
Cons: The lady on duty in the office was speaking on the phone for 10 minutes when we arrived. She didn't once look up or gesture to acknowledge us and when she finally finished her conversation she began to interrogate and admonish us on our late arrival. Whilst I am familiar with deficiencies in Berlin customer service, this sort of rudeness was on another level. I would not recommend Enterprise Car Hire on Friedrichstraße!
7.6 Good
30 Apr 2016
auto review
Pros: the auto was reliable and was able to stay at autobahn speeds
Cons: the GPS was impossible to,program and then stopped working all together. the car was small which is
OK but I would not buy one. the suspension was a bit harsh. the big problem that a mentioned was the
lack of GPS. we would have used a map if we knew we didn't have that option.
8.0 Good
3 Sep 2016
Cons: annoying transfer, even with free cab ride
3.6 Mediocre
17 Mar 2017
Pick up and drop off
Pros: First I made the reservation on VW golf car and they gave me Opel station car, second when I went to drop off the car nobody there to receive the car from me and of course they told the door guard to leave the keys in safe case down to the parking place, meanwhile I forgot my Rayban sunglasses inside the car and I couldn't get it back
Cons: Changing the rental car with big one with extra cost
Nobody to receive the car when drop off
10.0 Excellent
24 Jun 2017
Pros: I hired a car only for one day, but my first experience with Enterprise was quite positive. I got a bigger car than what I booked (for the same price), which was almost new. Clean and nice. The location is also perfect, just outside the Stadtmitte U-Bahn station. The staff was polite and helpful.
2.0 Poor
5 Feb 2017
Booked a car that didn't exist
Cons: Enterprise keep on spamming kayak car rentals database with rentals that are not available. After booking a guy phoned me to say the car didn't exist, but that he might be able to provide a car if one became available, but he wasn't sure. Totally useless!!
10.0 Excellent
24 Apr 2017
Great personell at Enterprise!!
Pros: Very professional & courteous. Very informative. Smiles
Cons: None
Avis
Avis reviews
Car hire locations
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Avis
Locations in Berlin
(South West)
+49 30 793 1980
Brunsbuetteler Damm 82
+49 30 351 9330
Budapester Strasse 43
+49 30 230 9370
Deutsche Bahn Reisezentrum
+49 30 230 9370
Flughafen Schoenefeld
+49 30 609 176 711
Flughafen Tegel
+49 30 4101 3148
Karl Marx Strasse 264
+49 30 685 2093
Kronenstrasse 16
+49 30 240 7940
Landsberger Allee 366
+49 30 5498 9992
Seegefelder Strasse 1
+49 30 351 9330
- 7.6
- 8.4
- 7.2
- 6.8
- 7.6
Recent reviews
6.4 Good
5 Jan 2016
The alternative car was a lower class
Pros: Brand new car. I paid extra 70$ and got diesel.
Cons: I paid for automatic Mercedes but I got Seat. They asked me to translate my driving licence from my embassy though it is in English and used it before in Berlin with priceline and hertz
2.0 Poor
1 Aug 2016
Car not available
Pros: Ø
Cons: Car did not exist. A call was made (no voicemail) from an unknown number at 9pm the night before my reservation. I returned the call several times, only getting an answer at 11am the next day (4 hours before reservation), only to learn that the car was not available. I didn't receive any other notfication -- no email, no voicemail, and no 2nd call. No effort was made to find me an alternative and no compensation was offered -- only to follow up with customer service.
9.2 Excellent
17 Jul 2017
Pros: Very helpful agent, worked hard to get us what we needed.
Cons: The line took a long time.
Dollar
Dollar reviews
Car hire locations
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Dollar
Locations in Berlin
Berlin, Europaplatz 1
+49 30 2064 9328
Budapester Strasse 39
+49 30 261 1053
Friedrichstr. 50-55
+49 30 242 4440
Gottlieb-dunkel-strasse 43-44
+49 30 5148 9300
Kaiserdamm 25a
+49 30 3010 0723
Otto-franke-strasse 87
+49 30 6782 2857
Schoenefeld Airport
+49 30 609 176 748
Siegfriedstrasse 168
+49 30 559 6164
Tegel Airport
+49 30 4170 4674
- 4.7
- 7.3
- 7.3
- 5.3
- 4.7
Recent reviews
4.0 Mediocre
3 Apr 2016
Insurrance costs
Pros: Upgrading the car
Cons: Paid 50% more for not mentioned insurrance costs.
7.2 Good
18 Oct 2015
Gap between price promised and price paid
Cons: We ordered the car online, preparing to pay 60 Euros, but when we arrived it turned out that we were sole a deal with not insurance. So KAYAK is the problem here. We ended up adding more than double this amount. This is poor programing of your algorithm. I WILL NOT USE KAYAK AGAIN. I received a confirmation to my reservation with a price that had no relations to reality.
6.4 Good
9 May 2016
Issue with insurance
Pros: The car was nice and clean. No issues with it. Diesel and stick shift.
Cons: Price changed when we arrived to pick up the car due to issue with insurance. Did not have this issue when renting with Sixt a few days later. No $ surprises. Would not rent from Dollar again.
Alamo
Alamo reviews
Car hire locations
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Alamo
Locations in Berlin
Enterprise Rent A Car
+49 30 4101 2151
Enterprise Rent A Car
+49 30 6341 2960
- 4.0
- 6.0
- 8.0
- 5.0
- 5.0
Recent reviews
8.0 Good
3 Mar 2017
Cons: Rules they do not alow premium cars to drive in poland.polish still cars in germany no poland.kasko insurence cover averything aneway.stupid rule about credit/debit car.can not understand. deposit they reserve from any card aneway , all credit card have limit.better signing directions at airport for returning car.in the last intersection before parking no sign of direction.if you miss you are in big shit
3.2 Mediocre
23 May 2017
Cons: We ordered a mini car and they left us with a large one. No insurance included in the Kayak rate. Ended up being extremely extremely expensive all in all. Staff were very unprofessional.
Budget
Budget reviews
Car hire locations
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Budget
Locations in Berlin
Albrechtstr 103
Brunsbuetteler Damm 82
Budapester Str 43
Flughafen Schoenefeld
Flughafen Tegel
Karl Marx Str 264
Kronenstr 16
Landsberger Allee 366
- 8.0
- 8.0
- 8.0
- 8.0
- 8.0
Recent reviews
10.0 Excellent
8 Jun 2017
Great customer service!
Pros: Everything- the guys (at the Budapeshstrasse) ran out of the basic model (no fault of their own, was the system's) but they went above and beyond to provide us another car.
Cons: Nothing
2.0 Poor
26 Jun 2017
Cons: Charged almost 100 more then reservation was for
Europcar
Europcar reviews
Car hire locations
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Europcar
Locations in Berlin
Albrechtstrasse 27
+49 30 7565 0189
Alexanderplatz 8
+49 30 240 7900
Bismarckstrasse 42
+49 30 306 9590
Car Rental Pavilion
+49 30 634 9160
Europaplatz 1
+49 30 2062 4600
Fritz-lang-platz 6
+49 30 9927 5827
Kapweg 4
+49 30 454 8920
Karl-marx-str. 260
+49 30 683 9980
Kurfuerstenstrasse 101
+49 30 235 0640
Mietwagencenter
+49 30 417 8520
Mietwagencenter
+49 30 417 8520
Rudower Chaussee 25
+49 30 6392 5135
Seegefelder Strasse 16
+49 30 353 9500
Seegefelder Strasse 16
+49 30 353 9500
Siegfriedstrasse 49-60
+49 30 557 7430
Strasse Der Pariser Kommune 5
+49 30 240 7900
- 6.0
- 6.0
- 6.0
- 6.0
- 6.0
Recent reviews
10.0 Excellent
7 Feb 2017
Quick, efficient, and without any complications
Pros: New car provided and the process was efficient and uncomplicated.
Cons: None
2.0 Poor
14 Jan 2017
The rental company had problems with insurance
Pros: The wanted to insure the car and me to pay more 120 euros
Hertz
Hertz reviews
Car hire locations
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Hertz
Locations in Berlin
Berlin, Europaplatz 1
+49 30 2064 9328
Blankenburger Strasse 85
+49 30 4746 9877
Budapester Strasse 39
+49 30 261 1053
Flottenstrasse 43-49
+49 30 4746 9877
Friedrichstr. 50-55
+49 30 242 4440
Gottlieb-dunkel-strasse 43-44
+49 30 5148 9300
Kaiserdamm 25a
+49 30 3010 0723
Nonnendammallee 101
+49 30 3010 0723
Otto-franke-strasse 87
+49 30 6782 2857
Schoenefeld Airport
+49 30 609 176 748
Siegfriedstrasse 168
+49 30 559 6164
Tegel Airport
+49 30 4170 4674
- 10.0
- 10.0
- 9.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
4 Jan 2017
Very disappointed on the promised price by kayak
Pros: I had selected a car for about $200 for 5 days and added insurance announced at $25 /day. When arrivée at the counter the total amount car+insurance was bumped up to over $600 with over $400 being the insurance!!!
I had no other choice than to renegotiate the entire car deal but with a total cost a lot higher than planned in my budget.
Also, I had this sales move to try to sell you a gps when it's already in the car especially when I specifically asked if it was and they lie to my face
9.6 Excellent
18 May 2017
Good service
Pros: Everything was quite easy, price was ok, car clean and ready on time. The only problem was the distance from the gate to the car rental agencies at Berlin Tegel. Ridicoulus tour through the entire airport. Toook me about 20 minutes to walk there.
Not Hertz' fault.
Car hire locations
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AutoEurope
Locations in Berlin
Avis
Avis 366 Landsberger Allee
Car hire locations
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BUCHBINDER
Locations in Berlin
Alexanderstrasse 5
Budapester Str. 39
CAR RENTAL PAVILION
0049(0)30/60915600
Kronenstr. 18
Mariendorfer Damm 197-199
Siegfriedstrasse 61 - 64
Tegel
0049(0)30/683201130
Car hire locations
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CARO
Locations in Berlin
Berlin Tegel Airport
Heilbronner Strabe 1 Berlin Charlottenburg Downtown Office
Landsberger Allee 117, Berlin, 10407
Landsberger Allee 117
Salzufer 1
Car hire locations
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Global Rent A Car
Locations in Berlin
Budapester Str 39 Europa Center
+49 30 2639 1550
Kronenstr 18
+49 30 345 059 310
Mariendorfer Damm 197 199
+49 30 7610 8111
Schoenefeld Airport
Siegfriedstr 64
+49 30 554 404 810
Tegel Airport
Car hire locations
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GLOBALDRIVE
Locations in Berlin
Budapester Str. 39/Europa Center
Car Rental Center Mietwagencenter
Mietwagenpavillon SERVICED BY BUCHBINDER
23 travellers who hired a car in Berlin gave the car agency they used an average rating of 6.2