Empty flight was great. The food has improved tremendously. Wish the flight took off later, the time difference and departure and arrival times make it more challenging to sleep on the flight.
Due to lack of communications that we would have to exit and re-enter the London airport, we missed our flight.
Pros: "Best flight in a long time - comfortable seats, good food and service, good entertainment."
Cons: "Can’t think of anything"
Pros: "Crew was very friendly and boarding went smoothly and ontime."
Cons: "Seats are very close together. Young child behind me kicked the seat most of the way. Bags took a very long time to come out."
Cons: "2 hour delay on an hour flight"
Pros: "When I finally settled into my seat on the British Airline and that Hostess came around and offered me a couple of free drinks that was the best thing that happened to me all day."
Cons: "For an older couple like us did not like having to climb the steps up into the Plane and being out in the rain did not help. However that was not the worst part of the arrangement between getting off the Aer Lingus plane and with so little time to reach the gate for our BA flight to Denver it was a total disaster. Due to a minor problem my wife had with her foot I had asked for a wheel-chair to be available when we got off the plane at Heatrow. Good job that I did because with out their help we would never have made it in time for your flight to Denver. Between up and down in elevators, running along the corridors, in and out of a bus and I myself trying to catch up with those poor attendants. I was sorry that I did not get a second wheel chair for my self. Only for the flight was delayed by about 20 minutes we would have missed the flight. Who ever was responsible for making the arrangements of just allowing a time of 1 hour and 10 minutes between flights needs to figure out a better time schedule before people of our age ends up getting stressed out and end up with a heart attack. Very stressful indeed, believe I will never let this happen to me again. Fly/Us you need to fix this."
Pros: "The seats"
Cons: "We would like a lil free water"
Pros: "Professional staff"
Cons: "Slow boarding"
Pros: "I love Aer Lingus, they appear to be always on time and nice comfy seats. No problem boarding, was nice and quick."
Cons: "Nothing to not like at mo."
Cons: "NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable."
Pros: "Shannon is a very easy airport."
Cons: "I was unable to get my seats assigned from America. I had to go to the Aer Lingus desk when I arrived to get seat assignment."
Pros: "took off early once they had accounted for everyone, and arrived a little early too."
Cons: "While I didn't have to check my bag on the first longer flight, I did have to check it on the connecting flight which delayed me somewhat in getting into the city of London. Not awful, but strange... Free-for-all when boarding, not nearly as organized as it was at JFK."
Pros: "The efficient flight but no drinks or snacks w/o purchase"
Pros: "Older plane that had comfortable seats."
Cons: "We were stuck on a packed bus that goes from the gate to the plane for 45 minutes. The bus got so hot, somebody passed out, causing further delay."
Pros: "Nice seats food was decent crew excellent"
Cons: "Not enough room"
Pros: "The plane was just fantastic: comfortable, elegant, quiet. Gets the best note!"
Cons: "A free coffee - which was excellent by the way - and a little roll would have been nice."
Pros: "Boarding was good....overhead room for carry-ons probably due to a less than full flight. The entertainment was varied, current movies, and wide selection of music. The crew was as efficient as possible and accommodating. However, we all have learned not to expect much."
Cons: "Comfort is lacking as is the case with jammed seating on all planes these days. It would be nice to be able to recline the seat, but since I resent it being done to me, I do not do it either out of respect for the passenger behind me."
Pros: "Boarding made sense. They boarded the back of the plane first. Kudos for that."
Cons: "The seat cushions were nonexistent. Less legroom than a mini backseat and no way to upgrade since I purchased on kayak...unless I was willing to pay $4000 more to get premium coach seats. Will not use kayak again."
Cons: "Short flight but had to pay for snacks or drinks on Aer Lingus."
Pros: "Ahead is schedule"
Cons: "Even had to pay for coffee"
Pros: "Boarding Gate crew were good."
Cons: "Seat cushions are worn out. Need new foam. Hostesses spent more time talking to each other during food and beverage service than to the passenger."
Pros: "The entire crew was fantastic and the service was great. Special shout out to Patricia and Katherine."
Cons: "One person handling 200 customers from 7pm-10! Not even nice. The running joke around the counter was, "Is she also going to be our pilot?" Are Lingua - hire some staff for God's sake!"
Pros: "Flight attendants were nice looking, very friendly, smelled nice they could not have been warmer people!!"
Cons: "Paying for beverages seemed a bit much."
Pros: "entertainment was great on board food was good (for airline food) staff was friendly and helpful"
Pros: "Everything except delays"
Cons: "Everything was really great except 3 out 4 of my flights were delayed"
Pros: "Crew was helpful and courteous. Check in staff was unclear about bag specifications."
Cons: "Boarding took exceptionally long and flight sat at the gate for about 40 minutes. Departure was over an hour delayed."
Pros: "Loved being on a flight for holiday, and knowing I wasn't being overcharged for needless frills."
Cons: "I don't remember if they served a drink, I know things were for sale. But that seems to be the European way."
Pros: "Great entertainment and food."
Pros: "We left on time and landed a bit early. Only 1 1/2 hour flight, so no food, drink or service, but it got us there."
Pros: "Efficient staff and timely I would book again for sure"
Pros: "cordial staff shortest flight to our destination(counting hours of flying to Malaga from Chicago)"
Cons: "Tight seating"
Pros: "We landed safely."
Cons: "Mobile check-in not an option. Seats not available until check-in without paying. Nothing is complimentary on a rather expensive flight."
Cons: "Late departure on way back"
Cons: "My only complaint is that my luggage was delayed on my trip out, and that the delivery service did not communicate well. I was expecting a two-hour prompt for delivery, and received a text from the delivery person saying he was at the door. I was having lunch 30 minutes away, and had to hurry up, which affected the best pub meal that I had in London."
Cons: "I requested an aisle or window seat and was not able to get one."
Pros: "Crew was friendly. Boarding was efficient."
Cons: "Hard landing."
Pros: "Our return trip from Shannon to JFK was the best flying experience we have ever had. I requested an aisle seat for my 6'5" husband and we were given the emergency aisle. The flight crew was outstanding- Ashley and Hazel could not have been nicer to us. My TV set was broken in my seat but I did not care as I had a lot of reading to do. It was an outstanding return trip from a wonderful time in Ireland"
Cons: "Very uncomfortable!"
Pros: "Very polite and helpful."
Pros: "The per-seat entertainment selection was wonderful! It kept my family fully occupied during the long flight."
Cons: "My seat button was broken and did not recline, plus the seat in front of me seemed to recline even further than normal."
Pros: "We were late for our connecting flight because of a plane issue and no one from the Air Lingus did anything to help us get to our next flight out of London to Munich. We asked several times and they said follow the signs ."
Pros: "Chairs comfortable Staff good"
Cons: "Charged for non alcoholic beverages"
Pros: "The seats are comfortable and the movie choices were excellent, Both flights were on time."
Cons: "Waited at ORD for 45 minutes for flight check in desk to open. Process should be automated or at least the desk occupied for airports with long TSA lines. I did request decaf coffee and never saw the stewardess again. Precheck was a waste of time. Our group had to wait in line for our baggage tags because online system not coordinated with system in airport. The crew member I had in my aisle, on the return flight, was abrupt! Dinner tray delivery and pick up was slow, at least an hour after receiving the tray. Crew member offered me tea or coffee and assumed I did not want my sandwich when I responded no to those two choices. Crew seems to be distressed when water is requested."
Pros: "Friendly efficient service and complimentary late flight snacks with beverages a nice touch you don't get on other transatlantic flights"
Cons: "I could not get a seat assignment until the airport. I was sent an email to check in & was not allowed to. I called the airline & still could not get a seat assignment."
Pros: "Crew was friendly. The movie selections were outstanding."
Cons: "When it came time to choose our seats, there was no indication of where the bathrooms or any walls were. We chose a row in the middle if the plane. Come to find out it was against the bathrooms. Seats were unable to recline making for a very uncomfortable flight."
Pros: "Staff - attitude and so forth. All was done nicely"
Pros: "- prompt boarding - friendly staff - good movie selections"
Cons: "- not enough leg room - incredibly cramped seats Granted, I was stuck in the middle, but it was impossible for the people of either side of me to avoid encroaching on what little space was mine. It was an almost unbearable experience and I flown many times, with a variety of airlines."
You have to pay for food; disembarking was super long
Aircraft was late, then back to on time, then late again. Food is just a cereal bar and water. For 200 euros.
1.4 hour delay. Changed gates, no information about filling out COVID Forms. I paid for extra leg-room and was still housed in a cramped seat by the exit/bathroom. Not sure it was worth it. Otherwise, the staff was friendly and helpful.
Flight canceled by airline. No refunds, no ability to talk to customer service. Terrible!
Cons: "No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience."
Pros: "Flight took off on time. Boarding was organized."
Cons: "Cabin was cramped. Food quality was so so."
Pros: "The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable."
Cons: "The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose"
Cons: "They took too long for check in. The crew was confused"
Cons: "We had to leave our surfboard bag @ our departing airport because they said it was too big to fit into a 787 international aircraft. I’m a pilot, this is a huge lie."
Pros: "Friendly crew, uncrowded plane."
Cons: "The boarding crew forced us to check-in our handbags saying there's no space on board. The flight was half empty. We had to wait 30 mins to get our luggages when we arrived. Very annoying."
Pros: "Due to weather, the flight took off an hour and a half late, but we landed at Heathrow only an hour behind. Cudos to the pilots for making up much needed time for many passengers."
Cons: "While waiting to board, they could have explained the reason for the delay much better. We stood in line for over 15 minutes beyond the initial time for boarding without reason."
Pros: "the plane landed safely"
Cons: "a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc . It was like it was everyones first day on the job."
Pros: "Terrible food. The food will actually make you sick."
Cons: "Charge extra for food but provide food that will not make you sick."
Pros: "The entertainment this time was working. Always a bonus. Loos were kept clean."
Cons: "The younger staff are moody and sullen. If you don't like long hall flights change your job. BA your seats are SO old it's like sitting on a park bench for hours. I know we are in the lowest paid seats but it really isn't acceptable."
Pros: "Customer service in London extremely helpful"
Cons: "Left our bags in London"
Pros: "The plane landed"
Cons: "Seats not comfortable; wasn't brought promised water, landed with headache as a result. Flightlate"
Pros: "Heathrow terminal 5 is modern, clean and efficient. The BA 787 Dreamliner is the best and the crew were professional all throughout the journey."
Cons: "I would avoid flying into Newark internationally if I have the option next time. Besides from the obvious that the airport is outdated, it is totally understaffed. There were about a staff of four directing international travelers at Passport Control and they were impolite which created a stressful and unwelcoming experience. The second issue I experienced was at baggage claim. Due to some issue I didn’t personally experienced, non-US passport holders experienced major delays entering the country. This resulted in hundreds of luggage that were left unclaimed from a previous flight still on the carousel. There was only two airport staff at this area so people from the BA flight had to take these the bags off the carousel inorder to make space for our flights bags to fit. It’s was totally chaotic and easily avoidable if there were more airport staff managing this area. This international airport is a national embarrassment, and if you’re a foreign traveler, I would highly discourage you from flying into Newark."
Pros: "In flight entertainment is awesome but we left an hour late! Love BA though, wish American Airlines would take a note."
Pros: "Professional pilots. Good flight."
Cons: "Unprofessional and rude flight attendant. Not enough food available on an 11 hours flight."
Pros: "Crew was friendly."
Cons: "I understand that airlines want to cut back where ever they can, but I have a hard time believing that you cannot swing a bottle of water and a sandwich. Oh BTW beware of their new “security” regulations. So I had a bottle of perfume in my carry on, only about a quarter maybe a third left in a 100 ml bottle. Guess what, it is not the amount of liquid you have in it, it is the amount the bottle can hold that matters. Needless to say they confiscated it."
Pros: "speediness of boarding"
Cons: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."
Pros: "Cabin Crew"
Cons: "Seat and seat space"
Pros: "The crew were very friendly, and the flight was smooth and on time."
Cons: "Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!"
Pros: "All of the flight attendants were extremely sweet!"
Pros: "see above"
Cons: "see above"
Pros: "There was sufficient leg room in seating."
Cons: "No drink or snack during flight. Made it seem like a cut-rate airline. Had to board across the tarmac and up the steps as if we were on a "puddle-jumper.""
Pros: "Everything was on time."
Cons: "It is a very good flight i seen. The flight was timely. Landing was very good."
Pros: "Great service & crew. Food good for aircraft food"
Cons: "Half hour delay but no big deal actually. Could have done with more leg room, but again flight was e cellent price"
Pros: "Flights were on time"
Cons: "They lost our stuff as we travel internationally for 10 days. No clue where it is"
Pros: "Clean only immediately after boarding."
Cons: "1) Toilets too small 2) Toilets after first use by passengers, was not cleansed and toilet supplies like seat covers, etc not replenished 3) Not even enough toilets around."
Pros: "Eveything very comfortable flight. So much better than American airlines!"
Cons: "Tray table a little small and instructuins needed for all places to plug in."
Cons: "You can't even get a water to drink without paying"
Pros: "Very upscale aircraft, Polite staff and overall nice flight."
Pros: "Crew was great and very helpful."
Cons: "The air pressure in the cabin didn't seem right, feet were swollen more than other international flights I have taken."
Pros: "Nothing in specific. But good service and people."
Cons: "The kids crying"
Pros: "Staff were good"
Cons: "The food and drink are not free anymore"
Pros: "Food was very pleasant Choice of entertainment was good"
Cons: "Compared to the JAL flight crew we had on our connecting flight, the staff were disinterested, not particularly polite and gave the overwhelming sense we were somehow inconveniencing them... Seats and leg room not big enough and giant metal box under the seat did not help. Yes, we could have paid extra for more leg room (I am quite tall) but that doesn't seem right (almost akin to discriminating against tall people). Booked the whole flight with BA including a connecting flight with JAL. Couldn't check-in online for the JAL flight and there was no clear information as to whether our baggage would be automatically transferred or whether we would have to collect (as was the case)."
Pros: "packed but acceptable and was timely"
Cons: "passengers werent very considerate but otherwise it ws fine"
Pros: "My luggage arrived with me."
Cons: "The staff is always friendly with BA. However, the boarding process was amazingly slow and complicated. LHR must be one of the worst commonly used international airports."
Pros: "Service flight crw"
Cons: "Terribly crowded"
Pros: "The staff on all flights were pleasant and very accommodating."
Pros: "safety was most important and the crew got us to our destination with no problems."
Cons: "They ran out of chicken meal therefore offered second choice of meal which was risoto and pasta as a salad. I would have much preferred a fresh salad with fresh fruit as a dessert and a simple meal of vegetables grilled than risoto and pasta. Too much starch and too heavy. Also, the entertainment choices of movies in English were poor. I would have preferred great classic movies that can be watched over and over than new ones with a low rating. I only watched one movie. Also, found the map hard to navigate and understand. Landing was painful to my ears as usual and not sure anything can be done about that. I did take a pill to help with the pain."
Pros: "The service was excellent and I loved the unlimited movies!!! Great perk!"
Cons: "1 1/2 hours after boarding the fligh was cancel. After rebooking we fly next day thrue Barcelona to Miami. In Miami i had to buy new thicket to Orlando and pay for luggage.(American did not accept ticket I received in Malaga) Finally I arrive in Orlando the third day of travel. Bozena P."
Pros: "Good service"
Cons: "3h delay!"
Pros: "Got bumped to first class. It was great. Thanks."
Pros: "Nice spacious seats"
Cons: "That you checked my carry-on"
There were no info about 55 eur thst I had to pay, I have back with same aircraft and didn't had to pay any fees, it would be nice if you could said before. Maybe I don't have anough money
Only relevant because it is the only direct flight.... otherwise terrible
It was late… the seat was so worn out I could feel the seat frame.
Very friendly staff at the airport and onboard.
Boarding and special attendance not managed well by ground crew. Also to late in general. After 90 Min. delayed boarding, it was found that technical repairs of the plain were needed before taxying. Immense waste of time for everybody, Ryan / Malta Air seemed to be doing it all for the first time. Not acceptable.
Pros: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Cons: "for RyanAir to be more human and humane and caring ..."
Cons: "AC needs to be on as the cabin was extremely warm on entering"
Cons: "My wife was not allowed to board the flight. because her passport expires in april, we was told by ryanair in a phone call that this would not be a problem,then when she tried to board she was refused. thanks ryanair you cost us a lot of money and caused a lot of stress. you just lost another customer. why not make it clear that a person needs 90 days on their passport if you are going to enforce these purile rules."
Pros: "Quick flight, low cost."
Cons: "Didn’t follow the rules with the checked bag as was unclear. No problem, but staff member aggressively explaining over and over when understood the first time. Would rather have just been charged than getting and ear bashing. Staff were main problem, not particularly friendly. Fault with plane?"
Pros: "It was on time"
Cons: "No back steps when landed To long to disembark"
Pros: "I got an email from Kayak letting me know that my flight was delayed from Shannon to Stansted I received the email at approx 23:00 the night before the 07:00 morning flight The email told me the flight was 3&1/2 hrs late Ryanair let me know at 0750 on the day 10 mins before take off A joke So thank god for kayak what an app Brilliant keep up the good work 3rd Jan 2019 flight FR102"
Cons: "Ryanair would have let me stand around for 3 1/2 hours Then told of the flight problem Thanks Kayak"
Cons: "I saw how they through my bag and the broke my perfume"
Cons: "Should be more information instead of waiting around airport They must know when a planes going to be late"
Pros: "The flight crew were friendly when we finally got on the plane 3 hours late"
Cons: "3 hours late getting on the plane at Shannon and 45 mins waiting on tarmac waiting to be ready to disembark"
Pros: "On time departure and arrival Cheap low fares Effiencent helpful staff"
Cons: "Expensive water on board"
Pros: "Low cost"
Cons: "Passengers treated like cattles. Not prepared at all"
Cons: "The agent. They charged me extra for not check-in online. Very bad company"
Pros: "Speed of flight, getting off the plane"
Cons: "Stinking aeroplane, long delays, immigration and security queues"
Pros: "The price of the ticket"
Cons: "The check in process"
Cons: "Flight was late. They announced that it was time to start boarding so we left our seating area in the airport just to go stand around for a half hour. Then they scanned our passes and made us stand outside in the windy cold for another 15 minutes. They should’ve let us stay where we were until the plane was actually ready."
Cons: "Gates announced too late"
Pros: "The most relaxed Ryanair flight I have ever been on"
Pros: "Boarding and flying time very good"
Cons: "Noisy passengers (stag party and 40birthday)"
Pros: "Please return my money."
Cons: "Please return my money."
Pros: "The crew were very friendly and very helpful with my sister struggling with her baggage due to her breaking her arm a few weeks ago. The crew on the ground at Shannon and on-board the flight could not do any more for us."
Cons: "The seating arrangements whereby we had to pay extra to sit together despite us booking the three tickets all at the same time. Ryanair are over-charging their customers with these hidden charges which are only declared at the check-in stage"
Pros: "Got an extra leg room seat when asked for it"
Cons: "Late arriving got of plane was left waiting when asked when the bus to terminal we were told it's wierd it's Stansted airport"
Pros: "Crew, Airpiort Check in Staff, Boarding & Special Assistance Team are excelent. Would travel anytime with them and would recommend."
Cons: "Food is not good & food prices are a complete rip off. Better making a packed lunch it tastes better and a fraction of the cost. Hold luggage is a bit expensive. But the bad points can be said for all budget airlines. But the good points can't be said for most budget airlines. So we'll done Ryanair on these."
Pros: "Great Flight. Great Staff"
Pros: "Captain made a safe soft landing, very timely"
Cons: "Difficult to hear the flight attendant , message unclear, too loud and fast Boarding queues not well planned"
Pros: "Always travel Ryan air when possible just returned from Italy having flown with them so was disappointed when we were just left hanging around with this flight"
Cons: "Not being told what was happening having people waiting at stanstead paying for parking"
Pros: "We didn't crash"
Cons: "Our flight was late to take off, and had to queue for 30 minutes at Shannon - before the plane had even landed. At stansted then had to get a long bus to the terminal and wait on the bus for 10 minutes because they couldn't open the doors. Luckily after a sprint to the station we made the last stansted express of the evening (£28 return each - 'London' airports for you)"
Pros: "Really desorgsnized boarding arrangements and rude personal"
Cons: "The plane was dirty"
Cons: "Long lines, had to pay a lot due to not checking in online (even though no emails said we had to), had to wait in 4 different lines to pay for fees & baggage, terrible customer service."
Pros: "The flight arrived on time and the plane was clean. When flights are this cheap I think it's naïve to expect anything more."
Cons: "Most of the bad things about Ryanair are consequences of their no-frills setup. People who fly with them have made the choice that low price is more important than luxury. The miserable bits about flying with Ryanair are: - The terminals/gates are frequently sheds (Grenoble, Bergerac), or in bigger airports the most distant and least well appointed (Liverpool). - Very little consideration is given to customer service (such as announcements for delayed flights). - The planes are as basic as can be, as is the service. - The scratch cards, food, drink, and all the "extras" you'd get as standard on other airlines such as included baggage, seat choice etc are all ways to boost profits given the low fares. - "They always leave late" - my theory is that the flight times are exaggerated so that they arrive on time at the expense of departure times, i.e. extra time is built in to the departure time to make up for cleaning / other gate delays. In short, flying with Ryanair vs KLM, BA, Virgin or Lufthansa is like taking a long distance Megabus instead of booking a seat on the train. It's cheaper. It's cheaper because it's a bit rubbish and a bit inconvenient. If you want a flight that's nicer, pay for it. Stop moaning about Ryanair."
Pros: "The price was fantastic! the best around :)"
Cons: "There was no notification from cabin crew to advise us to ensure we collect our luggage BEFORE we go through the glass doors at Gatwick. We were expecting to show our passport and collect our luggage from the carrousel but didn't realise until after we went through the glass doors and had to wait over 40 mins for it to be brought to us. What was so astonishing- we were told we weren't the only ones this happened to. It would be very useful if cabin crew made the passengers aware of this to avoid it happening time after time with others/flights"
Cons: "I got wet standing on tarmac in rain"
Pros: "On time, great price."
Cons: "Cold breeze when I can out of the Terminal building!"
Pros: "The crew"
Cons: "The tardiness. The lack of any vegan food options."
Cons: "Delayed for over an hour"
Pros: "Baby pushcar was ready on the taac"
Cons: "Delay of 45 min while sitting in th plane ( with 2 small childeren)"
Cons: "Being charged to have my boarding pass printed at the ticket counter after I had already checked in online, charged for my carry on sized bag!, lousy departure gate area, departure delay. Horribly uncomfortable seats in gate area."
Pros: "Ryan Air is the worst airline. They rip off unassuming people by exorbitant charges at the airport."
Cons: "The customer service is nonexistent and the companies policies ar designed to take advantage of customers."
Pros: "Good connection and price"
Cons: "Plane was late and we had no information from the staff -- we just all stood waiting for over a half hour past the time to board w/ no explanation until boarding"
Cons: "Late, high extra fees for bags, horrible checkin process"
Cons: "the flight seemed full and therefore, since it was very much delayed, the ground crew set about getting people to check in their carry on bags. I'm not sure why we were chosen, since we were not at the end of the line, and some in front of us and behind us were not asked to check their bags (which were actually larger than ours). In he plane we were unhappy to realize that there was enough space overhead for our bags. Had to wait an extra 20-25 minutes in London after and already very late flight. So: not the best."
Cons: "You have to pay for absolutely everything on this airline, so beware when you book it! You'd be better booking another airline and paying a few more dollars for basic amenities. Checking in on RyanAir is an absolute nightmare!"