Guest reviews
Overall rating
7.8
Good
Based on 6,873 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.1
Food
7.2
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WestJet traveller reviews
Pros
"Crew was friendly and attentive"
(in 112 reviews)
"Good flight, got in early."
(in 60 reviews)
"Flight and crew were good."
(in 12 reviews)
Cons
"On a flight already late."
(in 14 reviews)
"Flight was almost an hour delay."
(in 21 reviews)
"Very little to no leg room."
(in 11 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
flight crew
flight attendant
great flight
staff was friendly
download an app
friendly crew
hour delay
delayed flight
great experience
good service
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4.0
Cons: Delayed over a hour
review from
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10.0
Pros: Airport services were excellent. Wait at check in and security were very little, just a few minutes. We had an awesome experience on both Calgary and Montreal sides
review from
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10.0
Pros: Left on time or mighty close to it. Arrived on time. Safe and mostly smooth flight. Flight attendants and pilot was friendly. Liked the price for a direct flight.
Cons: Tight squeeze in the seats in terms of having the back of the passenger in front of you right in your face practically.
review from
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6.0
West Jets Entertainment had gone to ....
Pros: The flight itself was okay. Nothing bad to say.
Cons: We didn't know that you need an app to watch movies on your own devices with West Jet. Y u need to download the app before you get to the airport, because the WiFi doesn't work at the airport or on the plane. I don't have data on my phone or tablet.
review from
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6.6
Cons: Booked our seats 24 hours in advance and could not get seats together. Airline expects us to pay extra for reasonable expectations as that
review from
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8.0
Smooth trop
Pros: Staff were very friendly and efficient, no issues with boarding or in flight.
Cons: Flight was delayed but we were notified ahead of time so wasn't a problem.
review from
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8.6
Excellent value for money
Pros: Excellent all round. Good price. Nice seats. Excellent staff. Good boarding and disembarking. Highly recommended.
Cons: It does not have free food and entertainment, but for the price this is acceptable.
review from
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4.8
No food on a 6 hour flight
Cons: There wasn't any food to purchase other than a few snacks. That's just not good enough for a 6 hour flight, Really poor.
review from
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8.0
Pros: Boarding etc was all fine.
review from
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4.0
Flight was late
Cons: Crew not so friendly
review from
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10.0
Great service
Cons: Nothing
review from
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10.0
West Jet gives first class service.
Pros: We we’re late getting in from Halifax because of head winds. Walked from one plane to another and luggage arrived with us.
Cons: Nothing
review from
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10.0
Pros: Airport services were excellent. Wait at check in and security were very little, just a few minutes. We had an awesome experience on both Calgary and Montreal sides
review from
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10.0
Pros: Left on time or mighty close to it. Arrived on time. Safe and mostly smooth flight. Flight attendants and pilot was friendly. Liked the price for a direct flight.
Cons: Tight squeeze in the seats in terms of having the back of the passenger in front of you right in your face practically.
review from
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8.6
Excellent value for money
Pros: Excellent all round. Good price. Nice seats. Excellent staff. Good boarding and disembarking. Highly recommended.
Cons: It does not have free food and entertainment, but for the price this is acceptable.
review from
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10.0
Great service
Cons: Nothing
review from
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10.0
West Jet gives first class service.
Pros: We we’re late getting in from Halifax because of head winds. Walked from one plane to another and luggage arrived with us.
Cons: Nothing
review from
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6.6
Cons: Booked our seats 24 hours in advance and could not get seats together. Airline expects us to pay extra for reasonable expectations as that
review from
-
8.0
Smooth trop
Pros: Staff were very friendly and efficient, no issues with boarding or in flight.
Cons: Flight was delayed but we were notified ahead of time so wasn't a problem.
review from
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8.0
Pros: Boarding etc was all fine.
review from
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4.0
Cons: Delayed over a hour
review from
-
6.0
West Jets Entertainment had gone to ....
Pros: The flight itself was okay. Nothing bad to say.
Cons: We didn't know that you need an app to watch movies on your own devices with West Jet. Y u need to download the app before you get to the airport, because the WiFi doesn't work at the airport or on the plane. I don't have data on my phone or tablet.
review from
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4.8
No food on a 6 hour flight
Cons: There wasn't any food to purchase other than a few snacks. That's just not good enough for a 6 hour flight, Really poor.
review from
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4.0
Flight was late
Cons: Crew not so friendly
review from
Flight status
WestJet route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
3007
Lethbridge
YQL
Calgary
YYC
3040
Cranbrook
YXC
Calgary
YYC
3011
Medicine Hat
YXH
Calgary
YYC
3038
Prince George
YXS
Calgary
YYC
3000
Calgary
YYC
Lethbridge
YQL
3047
Calgary
YYC
Cranbrook
YXC
3014
Calgary
YYC
Medicine Hat
YXH
3037
Calgary
YYC
Prince George
YXS
3713
Boston
BOS
Halifax
YHZ
3609
Boston
BOS
Toronto
YYZ
1789
Las Vegas
LAS
Vancouver
YVR
1119
Las Vegas
LAS
Toronto
YYZ
1699
Los Angeles
LAX
Vancouver
YVR
2215
Mexico City
MEX
Calgary
YYC
1775
San Francisco
SFO
Vancouver
YVR
1755
Santa Ana
SNA
Vancouver
YVR
3243
Brandon
YBR
Calgary
YYC
3190
Nanaimo
YCD
Vancouver
YVR
3304
Nanaimo
YCD
Calgary
YYC
3497
Deer Lake
YDF
Halifax
YHZ
3313
Edmonton
YEG
Kelowna
YLW
3352
Edmonton
YEG
Calgary
YYC
3303
Edmonton
YEG
Victoria
YYJ
428
Edmonton
YEG
Toronto
YYZ
3712
Halifax
YHZ
Boston
BOS
3492
Halifax
YHZ
Deer Lake
YDF
3485
Halifax
YHZ
Ottawa
YOW
3500
Halifax
YHZ
Gander
YQX
3488
Halifax
YHZ
Sydney
YQY
3452
Halifax
YHZ
Montreal
YUL
3422
Halifax
YHZ
St. John's
YYT
243
Halifax
YHZ
Toronto
YYZ
3116
Kamloops
YKA
Calgary
YYC
3239
Kelowna
YLW
Edmonton
YEG
3162
Kelowna
YLW
Calgary
YYC
3261
Kelowna
YLW
Victoria
YYJ
3136
Fort McMurray
YMM
Calgary
YYC
388
Ottawa
YOW
Halifax
YHZ
3515
Québec City
YQB
Montreal
YUL
3409
Québec City
YQB
Toronto
YYZ
3419
Moncton
YQM
Toronto
YYZ
3252
Comox
YQQ
Vancouver
YVR
3129
Regina
YQR
Calgary
YYC
3417
Thunder Bay
YQT
Winnipeg
YWG
3142
Grande Prairie
YQU
Edmonton
YEG
3182
Grande Prairie
YQU
Calgary
YYC
3501
Gander
YQX
Halifax
YHZ
3487
Sydney
YQY
Halifax
YHZ
3571
Sudbury
YSB
Toronto
YYZ
3531
Montreal
YUL
Toronto
YYZ
1788
Vancouver
YVR
Las Vegas
LAS
1696
Vancouver
YVR
Los Angeles
LAX
1774
Vancouver
YVR
San Francisco
SFO
1754
Vancouver
YVR
Santa Ana
SNA
3161
Vancouver
YVR
Nanaimo
YCD
3328
Vancouver
YVR
Kelowna
YLW
3269
Vancouver
YVR
Comox
YQQ
3279
Vancouver
YVR
Victoria
YYJ
3214
Winnipeg
YWG
Thunder Bay
YQT
3234
Winnipeg
YWG
Saskatoon
YXE
3235
Saskatoon
YXE
Edmonton
YEG
3266
Saskatoon
YXE
Winnipeg
YWG
3100
Fort St. John
YXJ
Calgary
YYC
3284
Prince George
YXS
Vancouver
YVR
3504
London
YXU
Toronto
YYZ
2200
Calgary
YYC
Mexico City
MEX
3242
Calgary
YYC
Brandon
YBR
3109
Calgary
YYC
Nanaimo
YCD
3143
Calgary
YYC
Edmonton
YEG
3115
Calgary
YYC
Kamloops
YKA
3163
Calgary
YYC
Kelowna
YLW
3131
Calgary
YYC
Fort McMurray
YMM
3300
Calgary
YYC
Regina
YQR
3195
Calgary
YYC
Grande Prairie
YQU
3101
Calgary
YYC
Fort St. John
YXJ
3197
Calgary
YYC
Yellowknife
YZF
3104
Victoria
YYJ
Edmonton
YEG
3118
Victoria
YYJ
Kelowna
YLW
3356
Victoria
YYJ
Vancouver
YVR
3423
St. John's
YYT
Halifax
YHZ
Top flight routes
Top airports served by WestJet
- New York LaGuardia Airport (LGA)
- Calgary Airport (YYC)
- Toronto Pearson Intl Airport (YYZ)
- Minneapolis St Paul Airport (MSP)
- Los Angeles Airport (LAX)
- Vancouver Intl Airport (YVR)
- Detroit Metropolitan Wayne County Airport (DTW)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Seattle/Tacoma Intl Airport (SEA)
- New York John F Kennedy Intl Airport (JFK)
- Mexico City Benito Juarez Airport (MEX)
- Boston Logan International Airport (BOS)
- Edmonton Airport (YEG)
- Salt Lake City Airport (SLC)
- Montreal Pierre Elliott Trudeau International Airport (YUL)
WestJet contact information
- WS IATA code
- 800 5381 5696 Call
- westjet.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
