Pros:Shuttle driver was pleasant during the drive.
Cons:Landed at YVR after an international flight, took the shuttle and waited in a very slow-moving line. Finally spoke to someone about our reservation and we were told that my Visa debit card (used to make the reservation) would not be valid for payment - only Visa credit cards were accepted. They also would not accept my Discover card, and since my girlfriend didn't qualify as the primary driver they wouldn't take her Visa credit card either. We didn't understand why they wouldn't accept her card even if she wasn't driving, but were told "it's company policy." We explained that we had just flown in from the US and would be stranded without a car if they didn't honor our reservation, and were asked if we wanted a ride back to the airport. No suggestions, no offer to call anyone to see what could be done, just basically told us to leave. I tried to go back inside to ask more questions but was completely ignored. Since it was a busy holiday weekend, ended up having to pay almost double elsewhere for a last minute reservation. Nice company policy, you just told a $400 reservation to walk out the door. Hope that works out for you.